Please try to update following setting of your server:

Allow Url Fopen (allow_url_fopen) – ON
cURL library** – your server must work with curl or url_fopen.
OpenSSL must be enabled.
PHP memory_limit =  256M
PHP max_execution_time = 1000
PHP Post_max_size = 54M
PHP upload_max_filesize = 128M
PHP max_file_uploads = 1000

After updating the server setting please try to add purchase code again. If still not work try to share your website admin access purchase code so that I can try to help you.

Thanks

how to send login website ?

You can send through following url by clicking contact author button:

done send…

Okay – after checking I will send you reply. Thanks

Hello ?

You already used the purchase code to another website. That’s why it’s not working for another website. One purchase code for one website. Thanks

necesito deshabilitar el codigo de este ID 26702860 de la página https://www.intecmoldsas.com/ y dejarlo hábil para otro sitio web ¿me puedes ayudar?

You already used the purchase code to intecmoldsas.com – you can deactivated the purchase code from this website admin from “About Reobiz” tab by clicking “Deactivate” button. Thanks

Compré dos licencias y quedaron activados las dos en el mismo sitio, necesito desactivar la que tiene este ID 26702860 ¿me puedes ayudar?

tengo dos licencias con el mismo ID que creo están activas en el mismo sitio web, necesito desactivar la licencia que termina en 8726e7 ¿me podrías ayudar?

I added the Purchase code in the mail, the problem is how could disable link from team items…

Did you buy this theme? From which account you bought the theme? Can you send email from that account? Thanks

I sended you an email with purchase code. I don’t know what account was used to buy it cause I am the designer and the theme was buyed from my client. I wait your nice feedback, thank you

I didn’t receive your email. Please ask your client to send me purchase code so that I can try to help him. Thanks

Thanks for your reply. I sended all (code and password for admin panel) to Md Abdur Rashid <support@rstheme.com> from ciprianiandrea@hotmail.com. Could you check please?

Share access through following url:

I just sended! Thank you

Share your purchase code so that I can try to check it. Thanks

You want me to share my purchase code in this chat??

If you don’t help me register the theme and install demo content, I will have to ask for a refund: https://themeforest.net/refund_requests/new

I just reset your purchase code – you can try to add purchase code now. Thanks

Hello!

Here’s what they wrote to me in support of my hosting:

To activate the theme, your site executes an outgoing request to a remote resource at: https://rstheme.com

Response from rstheme.com we don’t get it. Most likely, the IP address of the server 5.101.157.246 for outgoing connections is blocked on the service side: https://rstheme.com

It turns out that your server is blocked for outgoing connections! I’m asking you to help me install demo content, and register a theme. I bought this theme officially, and I still don’t have a website… If you don’t help me, then I will be forced to ask for a refund. Why do I need this theme if I can’t install and use it?

I want to deactivate the license from intecmoldsas.com and activate it at http://jimmyvideophotography.com, how can I do?

Please try to update following setting of your server according to theme requirements so that everything will work fine:

Allow Url Fopen (allow_url_fopen) – ON
cURL library** – your server must work with curl or url_fopen.
OpenSSL must be enabled.
PHP memory_limit =  256M
PHP max_execution_time = 300
PHP Post_max_size = 54M
PHP upload_max_filesize = 128M

After updating server setting try to Import data again. If still not work try to send me your site admin access and purchase – I will try to help you.

Thanks

Problem solved. One more problem, why Facebook icon wont show up on every team?

May be into the missing team item not added the link for facebook. If you will add link to those it should show the icon. Thanks

Already add link, but the facebook icon show square box only

Besides of the theme update – you have to update all required plugins like rselements, rsframework, revolution slider and others. Then you can try. Thanks

From WordPress dashboard, i have not seen any updates for any plugin. But i deleted the all the plugins you mention above and reinstalled them using the ones in the theme package. I still have note seen change. This is the link to the site “http://sheanetworkghana.org”. Check out footer and slowness of the site. Regards.

All the social icons and play video buttons dont show properly. please help me out.

I just checked in your website google fonts not loading – most of things blocked. Contact your hosting. hoping they will help you. Check screenshot:

I checked from my hosting and everything seems fine. One thing that baffles is, footer was fine until theme update. Is there any trouble shooting option for the problem. Regards

Did you check screenshot? Also who bought the theme? Your account showing you are not buyer of this theme.

Ask your hosting to fix this issue:

“Reason: CORS header ‘Access-Control-Allow-Origin’ missing). Status code: 200.”

Yes, It was the company account that was used to purchased the theme “FerryWEB Technologies™”. You can check with this name.

What’s issues are you facing? Did you able to import demo data? Or durning importing demo data what’s issue facing?

Everything is written on the support ticket, please just answer I’m really enough