4141 comments found.
I still love the theme! Is there a way to make the search results in price ascending? (coding is not a problem for me)
I don’t have a code snippet for this unfortunately, however there’s an example here that might be helpful.
Thanks! I tested it but unfortunately it is not working. Maybe because of Ajax?
The standard search results are shown when Ajax is used so I doubt it’s preventing it from working – you can test this by disabling the “AJAX” setting on “Theme Settings > Shop Filters” in the WP admin.
Hi, I have the same problem.. Categories are not loading when clicking on them – once clicked I need to refresh page for category to load Or disable AJAX on ‘shop filters’ (thanks to ‘Underthecovershop’ for temporary solution) Any ideas on how to solve this?
Hi, It sounds like there could be a JavaScript error on your site (the previous issue has been fixed), if you message us via our profile page we can help troubleshoot. Thanks
Hello, after changing layout to full screen and back not to full, something happened and layout is not centered it happens with few pages, because were added not correct margins. How need to fix it? Check it here, but first add products to the cart: and desktop only: https://bnsave.lt/cart/
Sorry this page: https://bnsave.lt/checkout/
Hi, It looks like the Checkout page on your site has been edited with Elementor (this will change its template) – you can restore the default “boxed” template by either deleting and re-creating the Checkout page, or use the CSS below (include on “Theme Settings > Custom Code” in the WP admin):
@media (min-width: 769px) {
.woocommerce-checkout.elementor-page .nm-page-default {
max-width: 1280px;
padding-right: 15px;
padding-left: 15px;
}
}
.woocommerce-checkout.elementor-page .nm-page-default-col {
padding-right: 15px;
padding-left: 15px;
}
If you need more help with this you can open a support ticket here.
How do I need to recreate the checkout page? I haven’t edited this page at all..
I found already, thank you!
Hello. How to receive an update for the savoy theme? I have purchased it few years ago and need woocommerce compatibility. Thank you for answer.
Hello. You can update with the included Envato Market plugin, more details are available on this page.
Hello, how to edit the main hero slider if slider revolution was not installed during installation?
And how to translate english words to another language which are hardcoded?
Hello,
1. The Banner Slider element above the shop-catalog is added to the page named “Home – Banner Slider” – you can edit this page using the included page-builder (Elementor or WPBakery).
2. We have included translation files for multiple languages, info on how to install them or create a custom translation is available in this guide.
If you need more help you can open a support ticket here. Thanks
There are some woocommerce templated that needed to be updated.
savoy/woocommerce/cart/cart-empty.php versie 3.5.0 is verouderd. De hoofdversie is 7.0.1, savoy/woocommerce/cart/cart-shipping.php versie 3.6.0 is verouderd. De hoofdversie is 7.3.0, savoy/woocommerce/cart/cart.php versie 3.8.0 is verouderd. De hoofdversie is 7.4.0, savoy/woocommerce/cart/proceed-to-checkout-button.php versie 2.4.0 is verouderd. De hoofdversie is 7.0.1, savoy/woocommerce/cart/shipping-calculator.php versie 4.0.0 is verouderd. De hoofdversie is 7.0.1,
You can install the latest version of these WooCommerce templates by updating the theme (current version is 2.8.0). Cheers
Thank for a lovely theme. I’ve encountered a persistent error/issue that has forced me to deactivate your Savoy theme and child theme, delete everything (including plugins your theme wants to install) and then purge my cache. I was hoping the purge would flush everything so that I can reinstall your theme back to vanilla settings. But nothing has changed.
For some reason – the full width slider no longer works on the home page. The boxed banner/slider has lost all styling and doesn’t work either. I can’t add any visual element like banners or sliders “above woo content” because all of those sections/templates/pages are broken.
I have removed, purged and reinstalled your theme 3 times, but every new install (including importing new demo content) just adds the old content – its not installing a fresh vanilla version. It’s merely using the original install settings and stuff even though I purged everything.
It’s become such a headache that I am seriously considering dumping the entire WP site and going back to opencart.
Are you able to assist here? How do I install a vanilla – untouched version of your theme? How can I purge or delete or remove any original settings, files, templates, code – whatever, so that I can start afresh because so far nothing I’ve done has worked.
Thank you.
FYI – I’ve just installed the WP Reset Plugin. I’m going to reset some parts of my wordpress install to see if that fixes the theme issue I’m having whenever I re-install Savoy. I still need your assistance though, so I’d like your recommendations on how to fix this “non-vanilla” reinstallation. . Thank you.
Since purging my database with WP Reset plugin, your theme now works as a vanilla install. I’ll keep you posted as I redo all my settings, etc… but things look okay.
It sounds like there’s content from a previous WP/WooCommerce installation on your site (probably with custom page elements). Like you mentioned, using a plugin to fully reset your site and re-installing the theme will be helpful.
Glad to hear it – note that you should open a support ticket here if you need more help (this comment section isn’t really meant for support). Thanks!
I did um and ah over my comments but I figured someone else may need that information in the future. I can report that all is good now, and I’m fast making up time I lost. If I need further assistance, I’ll open a ticket. But thank you. I appreciate your feedback and your beautiful theme.
Sounds good 
Hey! I have just found some issue on my Savoy site shop.energonsolar.sk As the main language on my WP I set Slovak, but some elements on the site like Whislist, Shopping Cart and Checkout are still in English. Could you help me with this issue? Thanks in advance.
Hi, There’s currently no Slovak language files available but it’s possible to translate the text on these pages manually as well – if you open a support ticket here we can help you get started. Thanks
Any idea when we will get the new WPBakery Page Builder update? No rush but I’ve gone to the install plugins bit and the update isn’t available yet. Thanks!
The latest version of the WPBakery Page Builder plugin will be included in the next theme update, it should be available sometime next week. Cheers
Hello,
We are managing a site for our client, to get ready to update wordpress, we did test with latest version of Wordpress and Savoy, there is some critical error, and it seems there are compatible with Elementor issue for your reference:
Fatal error: Uncaught TypeError: Argument 2 passed to Elementor\TemplateLibrary\Source_Local::on_save_post() must be an instance of WP_Post, null given, called in /var/www/oursite.com/htdocs/wp-includes/class-wp-hook.php on line 310 and defined in /var/www/oursite.com/htdocs/wp-content/plugins/elementor/includes/template-library/sources/local.php:1080 Stack Trace 1. Elementor\TemplateLibrary\Source_Local->on_save_post() /var/www/oursite.com/htdocs/wp-includes/class-wp-hook.php:310 2. WP_Hook->apply_filters() /var/www/oursite.com/htdocs/wp-includes/class-wp-hook.php:332 3. WP_Hook->do_action() /var/www/oursite.com/htdocs/wp-includes/plugin.php:517 4. do_action() /var/www/oursite.com/htdocs/wp-includes/post.php:4715 5. wp_insert_post() /var/www/oursite.com/htdocs/wp-includes/post.php:4817 6. wp_update_post() /var/www/oursite.com/htdocs/wp-includes/nav-menu.php:594 7. wp_update_nav_menu_item() /var/www/oursite.com/htdocs/wp-admin/includes/nav-menu.php:1214 8. /var/www/oursite.com/htdocs/wp-admin/nav-menus.php( in /var/www/oursite.com/htdocs/wp-content/plugins/elementor/includes/template-library/sources/local.php on line 1080
Here is site info:WordPress: 6.2 Multisite (subdomain) Multisite Site Count: 1 Domain Mapping: Disabled Web Server: nginx/1.22.1 PHP: 7.4.33 MySQL: 5.5.5 ext/mysqli: yes PHP Memory Limit: 2560M WP Memory Limit: 2560M Memory Usage: 8 MB Blocked External HTTP Requests: None WP Locale: en_US WP_DEBUG: Yes WP_DEBUG_LOG: No WP_DEBUG_DISPLAY: No SCRIPT_DEBUG: No WP Max Upload Size: 15 MB PHP Time Limit: 300 WP Cron: Enabled fsockopen: Enabled allow_url_fopen: Enabled OpenSSL: OpenSSL 3.0.2 15 Mar 2022 cURL: 7.81.0 Zlib Compression: Enabled PHP GD: 2.3.3 Imagick: Enabled Basic Auth: Disabled Proxy: Disabled Force HTTPS: On Active Theme Name: Savoy Child Active Theme Version: 1.0 Active Theme Folder: savoy-child Parent Theme Name: Savoy Parent Theme Version: 2.8.0 Parent Theme Folder: savoy
Hello, We haven’t experienced this error or had any reports of it from other users, so it’s likely a local issue on your site (like a third-party plugin conflict). If you contact us via our profile page we can look into it. Thanks
Hello Nordic Made. How do I change the shop page (banner/slider images) and the other items on the page? Which way? Thanks
Hi @rvianap. Replied to your related ticket, thanks
Is there a landing page?
I’m not exactly sure what kind of landing page you’re referring to, but it’s possible to separate the home and shop page (more details in this guide). You can open a support ticket here if you have more questions. Thanks
Hello Guys,
Since few months ago, On my website homepage there’s notice :
Notice: Undefined index: shop_categories_all_link_thumbnail in /home/nihstudi/domains/nihstudio.com/public_html/wp-content/themes/savoy/includes/woocommerce/woocommerce-template-functions.php on line 127
I have just updated the theme but still there Anyone has same problem?
Hello, This notice is probably caused by the “Categories Menu > “All” Link – Thumbnail” setting on “Theme Settings > Shop Filters” in the WP admin not being saved properly. You can try adding and removing an image for it (make sure to save/update the settings page as well).
Hi! Something is wrong after updating to v2.8.0. Categories are not loading when clicking on them. You can check this on my live website www.underthecover.pt Could you please help? Thanks!
Update: So, I got it working again by disabling AJAX on “Shop Filters”. Any ideas on how to solve this? Thanks.
Hi, There were no changes made related to the category menu in the latest update, so this is most likely a local issue – if you message us via our profile page we can help troubleshoot. Thanks
Hi, These filter links and URLs are generated by the WooCommerce back-end, so there’s no simple way to modify them unfortunately. Browsers will add a trailing slash automatically when needed, so this shouldn’t cause a redirect (take a look in your browser’s network console when filtering on our preview site).
Hi. Can we add a custom “thank you page” after purchase?
Hi, WooCommerce doesn’t have this option by default, however there’s a few plugins available that you can look up (try a search for “WooCommerce custom thank you page”).
thank you!
Hello,
We are manage a site for our customer, and Savoy is in used.
Please check the screenshot at https://prnt.sc/ZDp38tn_wGyd
Is there anyway to set Height of product title offset on PC mode ?
Thanks
Hello, The CSS below will add a space above the product-page title on desktop/PC (include on “Theme Settings > Custom Code” in the WP admin):
@media (min-width: 1081px) {
.product .summary {
padding-top: 50px;
}
}
Great thanks.
For newly created category page by the short code [products limit=”8” columns=”4” category=”Suit Garment Bags” paginate=”true”], or by Elementor, the widget of “Filter by Product attribute” like Color and Size does show up, and it seems that “Filter by Product attribute” only works on Shop page in Savoy.
Is there anyway to enable “Filter by Product attribute” to work on custom product pages? any code snippets needed please?
Great thanks
The WooCommerce “filter products by attribute” widget is meant for the shop-catalog, so it won’t work on a static/standard WP page unfortunately.
If you have more questions you can open a support ticket here. Thanks
i want to know everything about this theme from the author, can anyone tell me?
You can get in touch via the contact form on our profile page.
Hello, I need a show with few languages. Since you have ready translations, can I add a visual component to switch languages for the user?
Hello, Adding a language switcher would require a multi-language plugin like WPML (it can be used to translate any non-static text on your Pages and Posts as well).
Hello – I have pre-sale questions. I love the entire look of your theme but I need to make sure accessibility and page speed is not overlooked. I must apologise in advance for the many questions I’m asking but they are genuine pre-sale questions and I would like your response on each.
1) the “show more” onhover link I would like to go to the single product page rather than the popup. Is that possible?
2) Filter – I would like the filter to be off canvas and when clicked, display from the right side of the screen. Is that possible?
3) Grouped Product – the mechanism here confuses me. You have the Wooden Bathroom Set as the main product, then you show (2) new products beneath the review stars but you can only add the 2 new products to your cart. You cannot add the original product to the cart. That doesn’t make sense. If you’re grouping prod A with prod B & prod C because they are often purchased together, you must be able to add prod A to the shopping cart. Is this a theme coding error? If its not a theme coding error, why then isn’t prod A in the “grouped” area too?
4) Video – I noticed that your video “play” button in the main product image section is so tiny that you can barely see it. Can I change the styling and size of this so that is easily visible to customers?
5) I read that your demo store uses product images: 1280px wide by 1588px high. The theme settings are: 680w and thumbnails 350w. I assume we can use product images that are significantly less in weight and size and that would be okay? Something along the lines of: 680w by 844h so that it matches your aspect ratio?
6) You advertise that your Savoy theme is fast with a Pingdom score of 99%. When I ran your theme (with no iframe), it came back with a score of 84 https://snipboard.io/eRxfcB.jpg
I also did a Google Page Speed test, and again your theme came back lower than your advertised metrix. (82) homepage mobile: https://snipboard.io/RZQ0bd.jpg (92 but accessability 86) homepage desktop: https://snipboard.io/bYe97H.jpg (68) category page mobile: https://snipboard.io/RO2sQe.jpg (76) category page desktop: https://snipboard.io/RxQ8J5.jpg
Thank you for answering my questions. Greatly appreciated.
Hello,
1. Yes it’s possible to disable the quick-view option so the ‘Show more’ link redirects to the single product page instead.
2. There’s no option for this unfortunately, it can be done with customization though.
3. The main grouped product is a placeholder, so it’s not meant to be added to the cart (for a real product you would change the product-titles so they make more sense).
Note that this is how WooCommerce grouped products work, it’s not a unique feature to this theme.
4. If you prefer to show a bigger video play button we can help with this.
5. It’s best to upload larger high resolution product-images since WooCommerce will automatically create resized copies (based on its image-size settings) that are displayed on the various pages – the full-size image is only displayed in the product-page’s fullscreen gallery.
6. The different Pingdom score is mainly due to gzip compression being disabled (we disabled this after switching web-host), however the experienced speed for visitors won’t be noticeably different. The score criteria on the various speed test websites vary, and it’s not like your site will be slow unless you have a near top score (very few, if any WP sites do).
Hope that answers your questions, Cheers
Thank you. I do appreciate your time. I’ve been watching Elementor videos to see how I can modify your theme to suit my brand. Your theme will remain pretty much as you have designed it, but I do want to create my own header and place elements there. Your theme comes with Elementor, correct? So I can swap things out and pop things in?
Does your theme work with Wordpress 6.2?
1. It’s possible to add a custom header with Elementor (you’ll get an option to install this plugin when setting-up the theme), but by replacing it some of the theme’s header features won’t be available (like the side cart).
2. Yes it does.
