150 comments found.
Hi, im interested in purchasing this template, can u let me know if its supporting RTL ? Thanks!
Hello,
Our theme supports RTL text direction (for Affiliate, Crypto, Default, Fashion, Military and Personal skins only Please choose the correct language in your WordPress settings (Dashboard > Settings > General > Site Language), then proceed with the demo data installation.
Our theme contains RTL styles. The page content should be manually adjusted for RTL text-direction using Elementor settings (e.g. changing the alignment of icons, etc).
Regards
Hi, I made some changes and reinstall the theme but when i try to activate the key I got alert that key is not valid? I’m not using it on other site, it’s the same site?
Your purchase code is invalid! Theme is not activated! Check your code – maybe it’s from another theme
Hello,
Thank you for contacting us!
You need to “Disconnect” your purchase key from the previous domain first. It can be done in your Theme Panel – Theme Dashboard.
If you accidentally removed your WordPress installation without purchase code disconnection, please use this 1-time disconnection service: https://deactivate.themerex.net/
Please learn more here:
https://themerex.net/wp/purchase-code/Regards
I been trying to import the demo sites, but nothing is working??, i have activated the theme and start the import process, but it gets stuck at 0% for posts, and when i restart it, it says complete, but there is no demo sites there at all? now its says 404 on the main page?
can i get some assistance with this?, its regarding my website: https://grisch24.se/
Hello,
In case demo data installation is stuck and you see “Error load data from the file … ” error message, you can manually install it by downloading the demo.zip archive from our server: https://demofiles.ancorathemes.com/blabber/demo.zip . Extract the archive to demo/ folder and upload this demo/ folder to wp-content/themes/blabber directory.
Regards
I am getting an “invalid purchase code” error
I have not been able to activate the theme. Please respond.
Hello,
Thank you for contacting us!
You need to “Disconnect” your purchase key from the previous domain first. It can be done in your Theme Panel – Theme Dashboard.
If you accidentally removed your WordPress installation without purchase code disconnection, please use this 1-time disconnection service: https://deactivate.themerex.net/
Please learn more here:
https://themerex.net/wp/purchase-code/Regards
Hola, me gustaría saber si es posible quitar tanto los datos del autor como la fecha de las entradas que aparecen en la home 2, el slider de divide post, he deshabilitado desde el editor de elementor toda información meta , también desde las theme options pero sigue visualizándose, seríais tan amables de ayudarme en este asunto.
Hello,
Thank you for reaching out to us!
Could you please create a support ticket at https://themerex.net/support/ ? Our support team will be happy to assist and guide you.
Regards.
I bought the theme more than a year ago, but it’s only now been put into production. I get a message that there is a security vulnerability for ThemeREX Addons and I need a minimum version of 2.32.3, and the current version is 1.71.61.11. How can I get the latest version of the plugin?
Hello,
Thank you for contacting us!
We are pleased to inform you that the security vulnerability identified by Wordfence has been effectively addressed in the latest plugin release. The development team promptly responded to the issue and released a patch. As soon as a new theme version is released, you will find it in your Themeforest account -> Downloads. To get a quick fix, please get in touch with the Support Team at https://themerex.net/support/. In case your support service has expired, feel free to open a “Pre-sales Question”. This does not require support extension.
Regards.
I need to reset my license. Can you please help?
I tried using this link, but it does NOT work. You need to develop a better system. Customers shouldn’t have to wait for support to reset something they’ve already paid for.
https://themerex.net/wp/purchase-code/Hello,
Thank you for contacting us!
Could you please submit a Pre-sales ticket at https://themerex.net/support and provide your purchase code in the message body? This does not require support renewal. Our Tech support team will be glad to assist you. https://deactivate.themerex.net/ works with your purchase code only once. You should use the license disconnection tool implemented into the theme under Theme panel > Theme dashboard > General tab before reinstalling the theme – https://blabber.ancorathemes.com/doc/#domain_disconnection
Regards.
It will NOT allow me to enter a support ticket without renewing and purchasing a new support. I need to reset my license. The old site where I originally set the purchase code has been removed from the server, so I no longer have the ability to ‘disconnect the domain.’ Please help, I need to launch my website.
To reset your license key we need your purchase code. The Pre-sales ticket option at https://themerex.net/support https://prnt.sc/QGf4c4L48v-2 does not require support renewal. Please kindly use it and include your purchase code.
Thank you.
I have been seeking assistance in resetting my purchase code for over a week, but I have yet to receive any help in resolving this issue. The reset link provided is not working. Your prompt assistance in addressing this matter would be greatly appreciated. I keep being told to open a support ticket, but it keeps telling me that I need to renew!
In order to assist you, we need you to provide your purchase code. This code is required to proceed with the license reset. This is mentioned in our replies before. Please kindly check.
You should submit not a support ticket, but a Pre-sales ticket at https://themerex.net/support , and this option does not require support renewal. Here is the screenshot – https://prnt.sc/QGf4c4L48v-2 Please include your purchase code in the message body, and our team will be able to assist you promptly.
Thanks.
Hello! Please, help me solve my issue. A few years ago, I purchased the Blabber theme for a website that I never finished. Currently, I no longer have that domain (I did not renew the payment). Is it possible to reset the license so that I can add it to another domain where I plan to finally finish the website?
Hello,
Thank you for choosing our theme!
We’ve reset your license key, you may use it again. Before any manipulations that will require re-entering the purchase key even on the same domain (e.g: WordPress reinstallation or cleaning the database), you may disconnect the domain under Theme panel > Theme dashboard > General tab. – https://themerex.net/wp/purchase-code/
If you accidentally remove your WordPress installation without purchase code disconnection, please use this 1-time disconnection service – https://deactivate.themerex.net/
Thanks.
Thank you!
I just freshly installed the theme for my current project but forgot to disconnect it from my previous project (which is now dead) before the Wordpress dashboard was shut down for the old project.
I tried the tool to reactivate my license using the Purchase Code reset tool but it no longer works.
Can you please help?
Hello,
Thank you for choosing our theme!
Sure. We’ve reset your license key, you may use it again. Before any manipulations that will require re-entering the purchase key even on the same domain (e.g: WordPress reinstallation or cleaning the database), you may disconnect the domain under Theme panel > Theme dashboard > General tab. – https://themerex.net/wp/purchase-code/
Regards.
It works now! Huge thank you!
I’ll be sure to disconnect it properly if I ever need to in the future.
To investigate your issue additional information is required. You may use option “Presales Question” at https://themerex.net/support/ and provide the purсhase code in the message body. Our tech support team will check if the issue can be solved without support renewal.
Regards.
I have never used the theme, I just bought it and why will I pay for a renewal of a theme that was never used ??? That is a rip off. They’re not even allowing messages to go through they’ve blocked all means of reaching out to them via support
How can you tell me to pay for a support before I can use a theme I paid for that I have never used? Refund my money or I will take legal action and there will be lot of bad reviews all over social media if you don’t refund me or send me another purchase code. If I try to use the blabber theme I keep getting “Invalid Purchase Code”. I don’t need your Support I just want a valid Purchase Code.
Hello,
Thanks for contacting us!
A supported item includes item support for 6 months from the purchase date. During those 6 months, the author is expected to be available to provide the item support services. After 6 months, you can extend the support if needed.
We keep to the Envato Item support policy: https://themeforest.net/page/item_support_policyIf you have issues with the theme activation with the purchase code, please submit a ticket into the “Pre-sale questions” category and specify your purchase code in the message body.
Our Support team will assist you with activation. This doesn’t require support renewal.
Thank you for understanding.I have never used the theme, I just bought it and why will I pay for a renewal of a theme that was never used ??? That is a rip off. They’re not even allowing messages to go through they’ve blocked all means of reaching out to them via support
How can you tell me to pay for a support before I can use a theme I paid for that I have never used? Refund my money or I will take legal action and there will be lot is bad reviews all over social media if you dont refund me or send me another purchase code. If I try to use the blabber theme I keep getting “Invalid Purchase Code”
Hello,
Thanks for contacting us!
A supported item includes item support for 6 months from the purchase date. During those 6 months, the author is expected to be available to provide the item support services. After 6 months, you can extend the support if needed.
We keep to the Envato Item support policy: https://themeforest.net/page/item_support_policyIf you have issues with the theme activation with the purchase code, please submit a ticket into the “Pre-sale questions” category and specify your purchase code in the message body.
Our Support team will assist you with activation. This doesn’t require support renewal.
Thank you for understanding.Hello Dear Sir, I want to buy this product. However, there is something I want to know. Will I have the 30+ themes mentioned in the introduction section when I buy the product? Thank you in advance for your help.
The theme is great, but I have an issue with favicon. It shows properly once on the website, but all the results in SERP have the basic one from Google, instead of the one I’ve added. I can’t seem to find out what the issue is
Hello,
Thank you for contacting us!
Please note that the theme includes Themerex Updater plugin allowing you to update all bundled plugins directly in the Dashboard and to keep the theme components up-to-date. Please review this guide: https://blabber.ancorathemes.com/doc/#installation_theme_update
Regards.
The one that is installed from updater is outdated and has only 3.0.12 which is very old and contains Virus. Update it to 3.1.1
We have double-checked, and it is Essential grid version 3.1.1 which is installed with the help of ThemeRex Updater – https://prnt.sc/GToqirvgR_al , https://prnt.sc/CpEVFrgWGZUj Please try one more time to update the plugin https://blabber.ancorathemes.com/doc/#installation_theme_update If the issue persists, please submit a ticket into the “Pre-sale questions” category and send your purchase code, and our Support team will provide you with further assistance.
Regards.
did it, thx
My purchase code says it’s invalid.
Hello,
Thank you for choosing our theme!
We’ve reset your license key, you may use it again. Before any manipulations that will require re-entering the purchase key even on the same domain (e.g: WordPress reinstallation or cleaning the database), you may disconnect the domain under Theme panel > Theme dashboard > General tab. – https://themerex.net/wp/purchase-code/
If you accidentally remove your WordPress installation without purchase code disconnection, please use this 1-time disconnection service – https://deactivate.themerex.net/
Regards.
It works now. Thanks a bunch 
Great theme! But, when accessing my site with a mobile device, the theme doesn’t look so wide, as it shows me big margins in the right and the left. How to make my theme wider in mobile devices? I have seen this question here, can you write here the solution? I think it will be helpful for other buyers also.
Hello,
Thank you so much for reaching out to us!
If you’re looking to shrink those margins and need some detailed help, it’s best to reach out to our support team directly. One needs to add multiple css rules for different sections to make the margins smaller. Just hop over to https://themerex.net/support/ and create a support ticket. They’re experts at this stuff and will guide you every step of the way.
Regards.
If I have 100 pictures in travel blog or fashion article or event, how this showing pictures gallery is resolved? Do you have special layout?
Hello,
Thank you for your interest in our theme!
Absolutely! For nice gallery views, feel free to use the gallery page https://blabber.ancorathemes.com/gallery/ and Essential Grid plugin included in the package – https://blabber.ancorathemes.com/doc/#plugins_settings_essential_grid
Regards.
Is there is option text under every picture?
By default, the caption is shown with the image hover. Should you require any development work related to the theme, our custom studio is available to assist you. Simply visit our website https://themerex.net/support/ and choose the “Get a free quote” category”.
Regards.
Is the Rank Math SEO plugin properly compatible with the theme? without any issue please let me know
Hello,
Thank you for choosing our theme!
The template supports Yoast SEO plugin. As for Rank Math SEO, we have not tested it with the template. However, you may try using the plugin with the theme. If the plugin requires extra stylesheets to perfectly align with the theme, our Customization studio can generate them for you. To proceed, please submit a request to the “Get a free quote” category at https://themerex.net/support/
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Hi, can I run Ads on it? and where ?
Hello,
Thank you for your interest in our theme!
Sure. If you already advertise on Google, all you need to do is add a piece of Google remarketing code, also known as a tag or pixel, to our theme so that visitors can get added to your remarketing audiences through browser cookies. You can customize the code for different pages to correspond to more defined categories. Our core plugin has the required functionality. Please review the screenshot – https://prnt.sc/RCYECU5RR9HI
Also, you can add plugins created especially for ad purposes to our themes.
We would advise you to consider these themes for Google Adsense use:
1. Qwery theme – our bestseller at https://themeforest.net/item/qwery-multipurpose-business-wordpress-theme/29678687 with numerous skins and possibility to add banner ads
2. Kicker – an amazing template at https://themeforest.net/item/kicker-multipurpose-blog-magazine-wordpress-theme/29362844 The theme allows you to add the Adsense code for each banner in the Item options of each post: https://prnt.sc/14hrdb2
Regards.
I can’t edit layout menu with elementor please the check
for startup theme
Hello,
Thank you for contacting us!
To investigate your issue additional information is required. Our Tech support team will be glad to assist you with any questions you have. Please submit a support ticket at https://themerex.net/support/.
Thank you!
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