4621 comments found.
Hey I see it says the theme was updated 7 July 2023. Is this really an update or something else? Do I download the new version now? Thanks.
Hello,
Yes, 5.10 has been released. There are a few issues have been fixed and improved. And some of beta features are added.
Please kindly understand that I had to confirm with our developers on a Friday night and just got the confirmation. And updated the change log.
If you have further questions, could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
No problem Rob. Thanks for the update!
Great!
Please understand that our responses can be delayed due to the weekend off. 
And have a great weekend!
Understood. Have a great weekend as well! You deserve it!
Hi Rob,
Quick view doesn’t seem to work properly
https://v5.javothemes.com
Hello,
If you have more questions, could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Manual import doesn’t work either. Gives Error: error (500)
Please check the previous reply. It’s mostly your server issue.
just bought your script, but your one click demo install keeps crashing. and I went to create a support ticket and there is no option there to do same. What do I do from here now, with my website stuck in maintance mood?
Hello,
Please understand that it’s early morning here ( 4am) and our staffs are all sleeping.
Have you watched import tutorial as we posted on the install wizard and multiple places? https://youtu.be/nrLzsw0eDrwThe most problem is that your side issues such as uploading size or memory issue when you have a problem with import. Please have a look at the tutorial first and if you have any issues, please post it on our support site.
If the purchase is not recognized, it’s mostly cache issue. Please clear the cache and try it again.
If you still have the problem, please kindly email us your purchase code to check it out. We are quite sure that you can use our support team if you clean your cache.
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
I’m trying to submit a ticket because the import demo wont work and the ticket system is saying my purchase code is invalid. I just bought this yesterday.
Hello,
Please understand that it’s early morning here ( 4am) and our staffs are all sleeping.
Have you watched import tutorial as we posted on the install wizard and multiple places? https://youtu.be/nrLzsw0eDrwThe most problem is that your side issues such as uploading size or memory issue when you have a problem with import. Please have a look at the tutorial first and if you have any issues, please post it on our support site.
If the purchase is not recognized, it’s mostly cache issue. Please clear the cache and try it again.
If you still have the problem, please kindly email us your purchase code to check it out. We are quite sure that you can use our support team if you clean your cache.
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
No problem I understand. I turned on my CDN and everything’s working perfectly, thanks!
Sounds great. If you have any issues, please contact our support team ( https://javothemes.com/support )
Thank you,
Rob
greetings
Hello,
Yes, they are included in the theme as an event. When you install our theme in the install wizard, they will be installed automatically.
https://youtu.be/nrLzsw0eDrwIf you have more questions, please feel free to contact us.
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi and congratulations on your theme, it’s brilliant.
1/ I have a few questions before purchase new support because I’d like to create a platform where coaches (listing owners) can use their dashboard: - Set up a lessons booking according to their own rules - Publish articles, images and documents so that they appear in a tab. - Offer products to buy - Offer courses for purchase - Offer live lessons and videos for purchase - Offer events such as training courses for purchase
For all this, can you tell me if it’s possible to do it with plugins and if so, do you know the best ones compatible with your theme?
2/ I’d like to use Buddy Press to create a more social platform. Is it easy to integrate?
Thank you very much and have a nice day
Hello,
The booking feature seems to be an advanced one for the coaches’s lesson. Unfortunately, we don’t have the options as it’s an advanced features.
They ( users ) can add ( submit ) the posts ( you mentioned it ‘articles’. We believe that it’s posts) on the front end, but there is no option to list on the listings. listing and posts are different post types. If they want, they can add some post content on listing description. We believe that it’s more common.
Yes, they can post products or courses ( you need to make them as WC products ).
We are not sure how the live lessions or video works.
Yes, your users can add events.
BuddyPress works with our theme. We have 1 more dashboard (javo dashboard that is not using BuddyPress.
We hope it helps.
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello, I have a problem configuring the theme, I contacted support for 6 days without a reply ? Thank you
Hello,
We believe that our support team has been assisting you. If anything they missed, you can simply leave a reply to remind them. As our support team has helped, they will have a look.
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi,
Is it possible to make a type of listing as a product? (not necessarily building a multivendor store)
The goal is to build an airbnb-like website and each listing added is the product itself. (the structure would be similar to airbnb but with other types of products in addition to property rentals)
Is there a documentation link explaining this?
Thanks
example: https://imgur.com/a/dAxgJea
Hello,
We have answered via email. Please check it out.
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Is it possible to build a website to sell event tickets and earn commissions with this theme? Is there a demo that shows how this works?
We believe that It’s possible to do it ( not 100% sure ) if you use dokan plugin. However, we don’t have the pre-design or demo for it. You might need to talk to our support team for the tech issues if it’s possible or need some customizaion work for it.
Support : https://javothemes.com/support
Thank you,
Rob
Hi, I have a few pre-purchase questions. Can I use this theme for a classifieds site like leboncoin? Basically a sell everything from the outside shed, garage attic sort of site.
With the classifieds ad packages, can I setup a free package that just allows 1 image? This is important for me.
Also the other ad packages with extra images, longer duration etc. Also can it have an options feature as the ad is being created, so as, make it a featured ad on the front page etc for a small extra charge
Can I use this theme as a directory for people on holiday, restaurants, hotels, emergency services, local product stores, swimming pools, casinos, etc etc etc. Again with different level paid packages, and also a very basic free one.
Events, can this theme make events, local seasonal festivities, teaching evenings etc etc, again, paid packages at different levels and also a free one.
Do uou have a refund policy and if so how many days do I have to see if your software is suitable for my needs.
Kind regards.
Raptor.
Hello,
We are not sure how the website works and about the site. However, we had a look breifly and we believe that it’s possible to make the site with our theme.
Yes, you can limite the image amount by each package. You can also customize the detail pages by each package. You can also have different submit forms by each package.
We believe that you should watch our tutorials about it. We even updated some more and more features then the video. https://i.imgur.com/vVY2k3N.pngYou can find our tutorials on our YouTube playlist at https://www.youtube.com/playlist?list=PLDoUA52TKZ_8_BdixcPafae20_v2MGQZW. We’ve added detailed charts and audio tutorials to help you better understand our product. (https://i.imgur.com/DsMXc0W.png)
You can add or manage the categories as you need. You can also connect the packages.
Yes, you can add events. But it’s not related to packages.
Unfortunately, we don’t have a specific refund policy. We follow Envato support policy. Once you downloaded, it’s hard to get a refund.
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Ok thanks you, I will take a look at your tutorials. Thanks again.
None of those links work dude?
Sorry about that. Because of dot (.) at the end.
https://www.youtube.com/playlist?list=PLDoUA52TKZ_8_BdixcPafae20_v2MGQZWHello, it’s possible to add more fields? i want to add whatsapp button.
Hello,
Please don’t forget to watch our tutorials and subscribe for updates on the latest tutorials and news. You can find our tutorials on our YouTube playlist at https://www.youtube.com/playlist?list=PLDoUA52TKZ_8_BdixcPafae20_v2MGQZW. We’ve added detailed charts and audio tutorials to help you better understand our product. (https://i.imgur.com/DsMXc0W.png)
If you still have the problem, you may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello, I am interested and sent you an email with a question. Hope to hear back soon. Thanks.
Hello,
We have answered your questions. But it’s a little bit lack of the details to give clear answers. Can you please check our reply and give us a little more details?
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
_ confused with your other Playo and Javo Spot, all looks same..which one should buy?
Hello,
While they share the same framework, they have different designs, although some elements may be similar. You can choose whichever theme you prefer, and both themes have all the necessary features for creating a directory site.
Additionally, the themes come with multiple demos, each showcasing different designs and features. We regularly update both themes with new features and bug fixes to ensure a smooth experience for our clients.
Please let me know if you have any further questions or if there is anything else I can assist you with.
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi! I have a question, is it possible to create different user dashboard by rol? Like: customer and professional? Where customer can see the basic and professional can see a dashboard?
Hello,
For now, we only have one dashboard for everyone. We will add it in near future.
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello,
I liked the theme and interested in buying it but have a few questions before the purchase.
I want to create a directory of particular businesses, where the users can search for the businesses from various categories.
So my questions is - Using this theme 1. Can I create a searchable business directory? “User Search” 2. Can the businesses post their listings as per purchased plans? like 5 listings free then they can purchase package of 5 or more listings?
Please let me know.
Hello,
1. Yes, you can create a business direcory. 2. Yes, we have price package ( membership ) option to let your users to purchase it and post the listings.
Please have a look at our tutorials how it works. You can find our tutorials on our YouTube playlist at https://www.youtube.com/playlist?list=PLDoUA52TKZ_8_BdixcPafae20_v2MGQZW. We’ve added detailed charts and audio tutorials to help you better understand our product. (https://i.imgur.com/DsMXc0W.png)
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi presales, I sent your team a message via your gmail and still waiting for the reply. I understand you might be busy but the earlier I hear from you, I am ready to proceed with my purchase
Hello,
We are sorry for the delay due to a local holiday. We didn’t find yours. We will double check and get back to you soon.
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Appreciate, thanks
Hi, can subscribers see ad visit statistics ? can i have a demo account thanks
Hello,
Yes, you can set the listings you want to display the statistics. ( using chart.js ). Unfortunately, we don’t provide a demo account due to that some clients tested too may and broke some layouts and demo condition.
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi is it possible to integrate the zoom ( application, Microsoft like WhatsApp button) thanks
Hello, as we talked and emailed you we have whatsapp. But not zoom yet. We can add it as a customization.
Hello thank you for your answer, we bought this theme is the agents option available like javo house, thank you
Do you mean the author ( listing owner’s) page? if so, yes it does. Please contact our support team. They will assist you.
Please be sure that our support team can be a little bit delayed due to a local holiday and weekend off.
Could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi, As in the real estate themes, each account can have several agents to publish the ads thanks
We are not sure what you mean. each account has each profile.
user dashboard : for the user to manage the listings ( Ads ). author profile : it’s other users to see the author’s information like listing list, contact information, chat or message.. etc.
Thank you, Rob
Hi Rob in real estate agency themes … an agency account has sub-accounts for agents to publish ads thanks
Unfortunately, there is no option to have sub accounts.
Can i See the freelancer Website Demo? I Send you a email
Hello,
Ok, we have sent the link. It’s not fully ready yet.
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
When I activate the theme, the blog posts disappear. Can you support me?
Hello,
Yes, we can help you out. If theme is not activated, then it can be mostly cache issue. Please flush the cache and try again.
If you still have the problem, please contact our support team.
Could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello,
1- What is the difference between V4 and V5?
2- Can I do the text effect on the header like in this link https://jspot.wpjavo.com/theme/ with V5?
3- The V5 have all things of the V4 or V5 have differents implementations?
Thanks in advance,
D.
Hello,
1. They are using the same framework and just different designs.
2. Do you mean the slider text effect? On the first page, it uses Revolution slider that javo spot only supports it.
3. They have different design. Whichever you like you can purchase and import the demo data.
Thank you, Rob
Thanks.
In the 2nd point:
1- do you mean Javo Spot V4 is diferent of Javo Directory V5?
2- only javo spot v4 support Rev. Slider or both themes support it? so, if I will purchase Javo directory V5 I cant install Revolution Slider?
thanks in advance,
D.
1. They use the same framework. Most of features are same except the 3rd part plugins.
Please don’t forget to watch our tutorials and subscribe for updates on the latest tutorials and news. You can find our tutorials on our YouTube playlist at https://www.youtube.com/playlist?list=PLDoUA52TKZ_8_BdixcPafae20_v2MGQZW. We’ve added detailed charts and audio tutorials to help you better understand our product. (https://i.imgur.com/DsMXc0W.png)
You can find how it works.
2. Rev Slider is only for javo spot. Unfortunately, javo direcotory V5 is not included Rev Slider.
Thank you, Rob
Thanks Rob.
When you talk about Revolution slider do you mean Slider Revolution plugin by ThemePunch ?
Yes, it is.
Hi Rob,
Where can I see the 3rd part plugins of each themes? I can’t find them
Javo Spot has revolution slider and Javo Directory has the grid. But both are not much using in the new demo sites.
Hello Rob,
I bought javo spot, but when I put in on the home 1 does not show the first row of revolution slider and in the templates neither. can you help me please?
and, third party plugins are not licensed?
Hello,
Could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
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