256 comments found.
hi.. both new demos of Medilink theme that were published, do not support RTL!! why?
Hello,
Medilink theme support RTL. Our demo is English version. If you find any bug then mail us we will check.
Thanks
I ask for an immediate refund. The module activation is not working and I do not have time to wait for you to fix it.
For refund you need to create refund request from Envato.
Thanks
Hi, can i have the username and password demo to test the subscriber account ? Thanks
Can I use purchased theme on multiple sites?
Hello,
Sorry as per Envato license policy 1 regular license can use only 1 WordPress installation ie single site.
To use multiple sites you need multiple licenses.
Thanks
Hi, how do I remove the specialist showing in department page? Note, I’ve move all doctor to draft/unpublished but it’s still showing.
how to enable RTL ? in the theme ?
Hello,
Enable your RTL Language from WordPress settings then site will be auto RTL then you need to translate the theme files we included pot files you can translate using Loco translate plugin.
Thanks
hi. i cant install theme with Demo Content Install section. and there is not any sample-data folder in theme package for Manual Import. please provide that.
Hello. I deleted doctors but they still appear on the front office. I refreshed the permalinks and emptied the caches but without success. How do I stop them from appearing? Cordially
Hello,
Please create ticket with access we will check https://www.radiustheme.com/ticket-support/
Thanks
I updated the theme and the Layerslider to the latest version but still, the slider is not showing on the page (There aren’t any problems with the Layerslider on other themes)
Hello,
No don’t get complain from any others users please re-new your support time then create ticket we will check https://www.radiustheme.com/ticket-support/
Thanks
Hello. Some of the plugins need an update since the last theme update version 1.7. Do you plan on releasing an update to address this issue?
Thanks
Hi,
We will update theme soon.
Thanks
we can add new search fields like (By Specialty, Gender, Languages Spoken )
Hi,
Need customization to do this. First add this fields in doctor profile then implement search.
Thanks
Thank you And one more question in the template, it is possible to search for doctors alphabetically? look this screen plz https://www.screencast.com/t/VPsrNJMCX25G
?
Hello,
We have only department wise filter option and name wise search.
Thanks
excellent support team guided me for the technical issue!
Thanks please post it as review.
Hello,
Do you mind to tell me the Html code to align image like this demo:
https://forum.alsacreations.com/topic-4-75437-1-Aligner-une-image-a-gauche-dun-texte.htmli have issue when to upload the medilink zip file. appears the link you followed has expired. please help me
Hello,
I replied to you in ticket please check. It is server related issues check https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-link-you-followed-has-expired-error-in-wordpress/
Thanks
Hi
in each departments in the leftside bar, how can i change the lable “All Departments” and the lable “Emergency Cases”
Thanks
Hi !!
How can i change the permalink ” DEPARTMENTS”
Thanks
Hello,
You can change permalink from Theme Option. Make sure after change the slug re-set the permalink.
Thanks
Hello, first of all I would like to congratulate you for the design of the theme. I bought it to work on a client’s website and I have several problems to be able to finish the project:
- In the departments section, I have used the “edit with Elementor” option but for some reason, the responsive system does not work, so it is only displayed correctly on the desktop version. How can I solve this issue? http://axiofisi-cp54.wordpresstemporal.com/2/departments/fisioterapia/- On the other hand, on the blog page, there is a title display problem. The line spacing is not correct, as it unduly separates words to maintain justified alignment, for example, in the first publication, the title should be: “EL SÍNDROME DEL TÚNEL CARPIANO”, however, it is displayed as follows:
“EL SÍNDROME DEL TÚNEL C
ARPIANO” How can I fix this? http://axiofisi-cp54.wordpresstemporal.com/2/blog-grid/I hope you can help me to solve these problems.
I await your response. Thank you very much!
Hello,
Please create ticket here with access we will check.https://www.radiustheme.com/ticket-support/
Thanks
Hi !
In Theme Options -> Contact & Socials -> Phone Label how can i change the color and size of the “Phone label” ?
Thanks !
Hello,
By custom CSS can change it please create ticket we will give you custom CSS https://www.radiustheme.com/ticket-support/
Thanks
I’ve been using this theme since 2020, but with the latest elementor’s update i can’t edit anything, Is there a compatibility issue with elementor?
Hello,
Are you using the latest version? If not please update latest version of theme.
Thanks
Hello, yes, i have the Version 1.7.0. and still doesn’t work elementor with the theme