12923 comments found.
Please check ticket #468879 raised.Thanks
Hello,
Thank you for contacting us.
We have already answered your topic so you can continue the conversation there.
Kind Regards
I am wondering hot to remove searchbar from the mobile menu, and how to remove CATEGORIES tab.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Why I must register and login to get an answer? That’s a simple answer…
You can configure your mobile menu in WoodMart -> Header builder -> edit your default header -> Mobile -> Mobile menu.
We provide support via our forum so if you need any further assistance, feel free to create a topic there and our specialists will help you asap.
Thanks. I found it 
You are always welcome.
Hello, How can I activate loop on single product gallery image next button so when the last image appears I can continue swiping or clicking on the next button so the product images repeat and start from the first image again instead of getting the button disabled?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
This is something that YOU must answer us Yes or No at least…
Unfortunately, there is no such option in our theme at the moment.
Hello,
We have answered your question on our support forum. Waiting for your reply there.
Kind Regards
Hi, After updating to the new version, the translation of the template settings does not work. Translation of theme settings does not work
Hello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme: WoodMart core WooCommerce Elementor/WPBakery page builder
Use the contact form on our profile page here https://themeforest.net/user/xtemos
Thank you in advance
Hi team, I am interested in your theme, but i have 2 queries?
(1) How many plugins will come inbuilt with theme? and can you please share the list of plugins?
(2) If i bought this theme for my main domain, then can i use the same for my Sub domain also? or i need to buy separately for sub domain?
Hope, you reply asap!
Hello,
Thank you for contacting us.
1. You can find a list of required and optional plugins in our installation tutorial here https://xtemos.com/docs-topic/installation-process/
2. If a website on your subdomain is a part of the same project as your main domain, then you can use only one regular license for both websites.
Kind Regards
you mean to say that, if i bought either for sub domain or main domain (xyz.com and abc.xyz.com), then single licence theme (single purchase) cover both site?
Yes, if both the subdomain and main domain are a part of one project/website.
(1) which SEO plugin is best for woodmart theme “Yoest Seo” or “Rank Math” ?
(2) In your plugin docs, suggest “Contact 7” & “Mail chimp” plugin, Is it required, Can i use “WP Forms”?
Hello,
1. Our theme works with both plugins. But we usually prefer Yoast SEO for our projects.
2. Sure, you can use WP Forms too.
Kind Regards
Thank you for your response,
I am on the way to purchase this theme, but in past i faced many issues regarding other theme, that’s why need to clear all of doubt! before go ahead.
(1) Could you please suggest which free cache plugin best suited with your woodmart theme, “Litespeed Cache”, “Wp-Optimize”, “W3 Total Cache” or any other? or you are giving any paid plugin with your theme?
Hope, you’ll reply soon!
All of the mentioned plugins work with our theme. Paid plugins are not included.
Hi there, excellent work on this theme! Great job.
Hello,
Thank you very much for your feedback. We are happy that you like it!
Kind Regards
i didnt create grocey page. but above link is showing like this. is it possible to guess why this ?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hi there,
My theme is RTL, but for some reason the contact form still LTR. Look here: https://prnt.sc/gWmF8a3KZ4Ll
How can I make it RTL, where the first name field is the first on the right not on the left.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
I’m having a problem with logging in with Google and Facebook, but mainly with Google since Facebook was fixed, when I try to register or log in with Google I get error 404.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hi, How to filter by categories?
Hello,
Thank you for reaching out to us with your question. We appreciate your interest in our product and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
I have a problem with the product categories elementor widget – the product count “xx products” cannot be translated. I tried translating the “product” word (which has a singular and a plural form), it works for the menu but it’s not working for the widget, the word “products” is not translated. Can you tell me what string I need to translate? Thanks in advance.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
How do I change the text on the buttons of the age verify pop-up? I need the age to be 21 not 18, but it seems I can only update the text on the top half.
Hello,
Thank you for reaching out to us with your question. We appreciate your interest in our product and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hello, why is there no “share in Instagram” button in the “share buttons” module? How can I add it? Any site has it. Thanks.
Hello,
Instagram doesn’t have a mechanism to share website URLs. There is no such button available in Instagram API.
Kind Regards
Hi, After updating to the new version, the translation of the template settings does not work:
https://paste.pics/O2NABHello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme: WoodMart core WooCommerce Elementor/WPBakery page builder
Use the contact form on our profile page here https://themeforest.net/user/xtemos
Thank you in advance
I’ve always had the same license problem
Hello,
Try to do the following to update the theme:
1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
2. Go to Dashboard -> Updates and click on Check Again.
3. Activate the theme with your purchase code again.
4. Go to Dashboard -> Updates and click on Check Again.
5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.
Regards
I don’t get anywhere
It looks like this section is disabled in Theme Settings -> White label.
My support has ended so I’m not sure where else I’m able to post this but it’s a simple quality of life suggestion anyway and not a question. When someone goes to add a product to their cart that requires validation it pulls the user to the label but the “This field is required” is listed below the option. I think it would be better to put the “This field is required” note under the label so the user can see that.
Hello,
Thank you for contacting us.
Could you please send us some screenshots so we can better understand what you mean? Thank you in advance.
Kind Regards
Hi
add to cart button is still visible in catalog mode in mobile view
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
“Hello, I have a pre-sales question: I would like to know if by using the Dokan Pro plugin and your theme, will I be able to: set the maximum number of purchasable products, have time-based promotions, sales reports, and customize the vendor page? Thank you for your responses.”
Hello,
Thank you for contacting us.
You need to talk to Dokan plugin creators about this since this functionality is not related to our theme.
Kind Regards
price cutoff
Hello,
Sorry, could you please clarify your question so we can help you?
Kind Regards
