631 comments found.
Hello,
I just downloaded the new package to update a website but the version is the same as the one that was released before (1.4.4)
Happy to help. Would you mind creating a ticket for us?
https://themovation.ticksy.com/I can’t create a ticket ;( That’s why my questions go here.
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Sorry, support for this Envato Market purchase code has expired. You will need to extend support or purchase a new license.
Hi, feel free to send us a direct message instead of opening a ticket: https://themeforest.net/user/themovation#contact
Perfect, tell me what else you need to know.
Just reach out there with the information above. 
Done 3 days ago 
Thanks. Looking into this.
Hello,
Have you had time enough to read my email?
Thanks. We are replying.
Hello again,
Can I update WooCommerce 8.0.1 from 7.8.0 ?
Hello again,
Can I update WooCommerce 8.0.2 from 7.8.0 ?
Hi, yes we have tested the new version of WooCommerce and it is working well. We have not seen or had any issues reported.
We have presale Q:
Do your theme support to turn off all your solution for reservation and add third party Online Booking Automation with button. Is there option to add link for all buttons at same time? We want to integrate this : https://www.roverd.com/
Yes, you can use any booking system you wish
Hi, nice theme. We have a question: the custom fields in the booking form are valid for all tours, or can we create a separate booking form for each tour with its own custom fields?
Hi, how it works is the custom fields are set up per calendar. You can create as many different calendars as you want, so you can have a different calendar for each tour, with different custom fields.
Greetings, I’m about to buy your theme.. I would ask:
1) Does the system calculate availability and prices for each day? For example on May 5th I have 6 seats at $7 and on May 7th I have 10 seats at $10. Can I change the prices every day for certain times with different quantities? Example links?
2) You can request the name and surname and age of each participant of each group. For example a group of 10, a single purchase but with 10 names.
3) Is the list of reservations available for each day with all the participants or only for the names and surnames of those who purchased?
4) For all purchases, can end customers access only with the “continue as guest” button without login or registration?
Thank you
Hi,
1) The booking system allows you to set custom time slots for any date, but the payment options are the same for all dates on the same calendar. If you want to have different payment options, then you just need to create different calendars. We generally recommend a separate calendar for each different tour, etc. This page shows an example of a calendar with a calendar switcher enabled: https://demo.themovation.com/embark/wine-beer-tours/elements/booked-calendar/
2) The booking system asks for the name and info for one person, not every person in the booking.
3) In the admin area, all of the information related to the bookings is available and viewable to all administrators. Usually the names are not public, but there is an option to make the bookings public on the calendar if you want.
4) If you want to have customers pay, you can have it skip the initial sign up, but they still have to input all of the standard information on the Checkout screen.
5) If the tour has a capacity of 20 people both in the 3.00-5.00 pm and 18 people in the 7.00-9.00 pm shift, will the calculation be respected? or is it not considered and book indefinitely?
5) Each specific time slot can be configured with the number of available slots that you want. Each slot can be different.
When that number of bookings is reached, it will be unavailable for additional bookings.
1) So can you make sure I can change the price on some days? Example in a week Saturday and Sunday at €20, Monday and Tuesday at 3pm and the other days at 5pm? and Repeatedly changing price?
2) Can I change the woocommerce “notes” field to “participant names and surnames”?
Thanks
Please disregard the previous reply, that was a misunderstanding.
To answer your questions:
1) You can specify custom time slots for specific dates, but the payment options are the same for all dates on the same calendar. If you want to have different payment options, then you just need to create separate calendars.
2) Yes, it is possible to change that field name. You can use a free translation plugin to change texts like that.
Hi! 1) Is it possible to have a mega menu with another plugin different that the header footer builder 2) We run bicycle tours and we have more selection criteria for the customer, say the number of days AND the experience level? Thanks!
also, is it possible to have the master slider include other important information for a homepage, like dates of the tours featured in the home?
Hi,
1) Yes, do you have a plugin in mind or are you looking for a recommendation?
2) Yes you can add custom fields: https://boxystudio.ticksy.com/article/6267/
3) You can add any text you want into Master Slider, and it should be fine to add the shortcode for the Booked plugin. But aside from the shortcode, it doesn’t have an option to pull the dynamic info.
Aside from answering #1, if you have any other questions, please open a ticket: https://themovation.ticksy.com
I was thinking anything that’s free… ultimate addons
also, what I mean to have more details was on the tour gris, sorry I wasn’t clear.
meaning, usually tour operators, like ourselves, might have many criteria by which customers might choose to do a tour. Under it’s current form, they can only filter by one criteria, leaving them to having to figure out the additional criteria on their own, would it be possible to add more filters?
1) Yes it should work just fine to use one of the free add-on plugins. If there is an issue, please open a ticket: https://themovation.ticksy.com
2) The Tour Grid has the fields that are shown, which can be repurposed. The filter is one level of filter though. You could look at one of the add-on plugins to see if there is a widget that has the options you’re looking for.
We are looking for a template for a free tour company, and we need that when a person reserves more than 1 place, the data of the other people is requested in the order. For example, if someone reserves 3 tickets, you have to add the data (name,...) of those 3 people, as an extra. Is it possible with your template?
Hi, there is the option to book multiple tickets / seats, but the booking system only asks for the information from one person. You can add custom fields, but the number of fields does not relate to the number of people selected.
Hi there, I’m a little worried about this theme because there were no updates for 6 months and the changelog doesn’t work anymore (github shortcode error?).
A customer is asking if I would recommend it, and unless you fix the changelog and provide a timeline for the next update, I can hardly do that, right?
Thanks,
Christian tethis IT
We are pushing an update this week
Changelog has been fixed and we are rolling out an updates now
Can the time slot shape and color be changed in the Booked Clicked date? Thanks.
Hi,
There are two settings that should be controlling those styles:
Primary and/or Accent Color as mentioned here:
https://themovation.helpscoutdocs.com/article/136-theme-options-color
Button Style as mentioned here: https://themovation.helpscoutdocs.com/article/141-theme-options-misc
If there is any issue, please open a ticket or send us a message:
https://themovation.ticksy.com
https://themeforest.net/user/themovation#contact
Thanks for the info. It was regarding the Booked Timeslot buttons. Mine has changed to orange with rounded corners. Thank you.
Ok, if those settings did not work for you, please open a ticket or send us a message:
https://themovation.ticksy.com
https://themeforest.net/user/themovation#contact
Hi, can I select different dates / time slots per tour? Thanks
Hi, yes absolutely. You can set up a different calendar for each tour and set them separately: https://boxystudio.ticksy.com/articles/7827/
In that link above, see the section for Custom Calendars and for Default Timeslots.
The articles say “Appointments” but in Embark it shows as “Bookings”.
If you have any other questions, please open a ticket: https://themovation.ticksy.com
Great, thank you! One more question..
I was checking this link https://boxystudio.ticksy.com/article/3820/a. After confirming availability, can I somehow automatcally prompt the client to pay? b. Do I have to buy the Payments with WooCommerce add-on for Booked?
Thanks
Yes if you follow the steps there, it will set it up so that the customer is prompted to pay.
You do not need to purchase anything extra. The add-on is actually now part of the core plugin, so there is no add-on to install.
Hi. I had a doubt while using formidable forms in this theme. I am able to attach a contact form to a button. But after the form is submitted and we get a thank you message, how do i get the redirect to my web page? Currently the page displays the thank you page. I want to go back to my website home page
Happy to help. Are you able to create a ticket for us?
https://themovation.ticksy.com/I want to add a buttom which will say Ënquire now and the link should be a contact form. Can you tell me what should be the code to be pasted under the button link, so when we click the contact form appears?
Happy to help. Are you able to create a ticket for us?
https://themovation.ticksy.com/A – Can I upgrade to the latest version of WooCommerce? (7.1.1 => 7.4.1)
B – When will you release the next theme update?
Thanks
Thank you!
A – Yes.
B – Very soon. Probably an update this week.
That’s two good news
Thanks
Hello again,
Update this week?
Thank you. I’ll be in touch. We have the updates, we are working on the release.
Thanks
And remember my ticket “Change child and theme name”. A year waiting for a solution
Hi
Can I upgrade to the latest version => WooCommerce 7.7.0 ?
Yes
Hello,
I purchased your product (Booked) implemented in the Tour Booking & Travel WordPress Theme – Embark theme.
And I’m having issues with the connection between Booked & Woocommerce plugin. After booking the event, it should proceed to the Checkout page, but it never happens. The status message shows “Please wait” and last forever. Could be the problem in incompatibility of the versions?
Booked – version 2.3.5 Woocommerce – version 7.4.0
Thank you for your help,
Hi, is this a new issue that has just come up after updating WooCommerce? Can you please send us a direct message and include a link so we can see it happening live?
https://themeforest.net/user/themovation#contact
Ok, we just sent you the direct message on the above link. Thank you
Thanks.
Hi, At Tour Grid, how can be possibble to disable the data-filter * ? I mean: All section. For Sort: it was ok with css. e.g: span{display:none}.But cant disable All. Thank you.
Thanks. Are you able to create a ticket for us?
https://themovation.ticksy.com/i was reinstalling the theme. I just downloaded the zip file . But i am getting this error The theme is missing the style.css stylesheet.
Thanks. I uploaded only the theme file from the zip. It gets activated however photos and demo content gets left out. How can i get the exact demo “NYC walks”activated?
It looks like the photos of demo content has not got loaded
Hi, yes the demo import sets up an exact clone of the live demo, except that the images are not shown.
This is due to the overall size of the import, to prevent issues with some hosts. However the photos are included and linked in the demo content folder inside the download package – you can download them from there and add any that you want.
In the NYC demo, every photo is included so you can easily add them in as you see fit.
If you can’t find the link in the download package, you can message us here: https://themeforest.net/user/themovation#contact
I want to add a Ënquire Now button adjacent to Book Now for those customers who have questions and are not yet ready to book. Thei enquire now should be able to come as an email. How do we do this?
Hi, yes generally speaking that shouldn’t be a problem. Can you include a screenshot of where you are referring to specifically?
Hi,
Presale questions:
1. can I use the theme to list external/affiliate trips? I want to create a directory site of partner tours. For individual tour, I want to show a “book now/enquire” button that leads to external site instead of booking form.
2. Is it possible to allow tour operators to list their tours and a commission paid to site owner (split sale) based on bookings? i.e. multivendor marketplace
Thanks in advance for your help!
Thank you!
1 – Yes, you can post external links. They can open in a new tab or same window. You can organize them by type.
2 – We don’t have a way to list yet. That’s something that we are considering.
Poor beginning. I am trying to import the template into my WP account and I immediately have this message: “There has been a critical error on this website”. So what should I do now ?
Hi, there is most likely a hosting/server issue. I just replied to your ticket: https://themovation.ticksy.com/ticket/3210938
I absolutely love this theme and im very happy with it, im just struggling with one issue in the Itinerary widget, I can’t find a way to write a description about the specific day then have a line break and write below whats included and excluded
Is there a way to format the text to have a line break inside the itinerary day by day breakdown
Example like this “Day 1 Today you’re going to visit….
Included: Transport Excluded: lunch”
Let me please know Thank you Alex
Hm, have you tried a <br /> ?
Hi, I have a question before to buy. I am currently working from Peru before to come back to Mexico. I would like to know if payments will work if I buy and begin to work from a peruvian IP ?
I would like to know if it is possible to build 1 or 2 week packages too and not tour as we are a tour operator selling multiday packages up to 21 and more days ?
Thanks a lot for your answers best regards
Thank you. Yes, you should not have any issue with this.
