755 comments found.
I am using onum theme. How to change blue background color in home 1, hero area..
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Unfurchently As of this date there is no fully support for RTL the say that is RTL but many parts of the theme not working I suggest that you do some more tutorial for RTL setting
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi; Thank you for the reply. it will be nice if you create a RTL demo to so all user can direct you to issue as for me if i start refer you to issue it will take time .
You say : Please submit a ticket on the support system for check and help: but when i buy this Theme you say it support RTL so i buy when i try it then it did not support RTL fully today i try again as i think that you fix issue RTL and unfurchently YOU NOT and when i try submit a tiket it say my support is expiyer hhh
Hi guys, first, I’d like to thank you for your great theme!
Please your help, I am looking your documentation in topic 04. GET UPDATED / Option 2: Automatic Updates Via Envato Toolkit, but the video explanation is not the same as the current options on the Envato profile. Where is Generate an API Key” option??
Thanks you.
Hi, please submit a ticket to be helped: https://oceanthemes.ticksy.com/
Thanks.
a suggestion for onum tabs.. make buttons centered https://i.postimg.cc/qRFW7pbY/12.png
Hi,
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Thank you
hi i did a loong time ago. i figured i just suggest it here. it makes sense to center it by default. but if you dont think so then thats ok
great work! thanks.
Hello, First, I’d like to thank you for your amazing theme. I would like to know where do you find your pictures in the home page ( Demo 4 – digital marketing) ?
Regards.
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hello,
I just would like to ask if you help to optimize website based on you theme.
Regards, KB
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hello – I have a few questions before I purchase this great looking theme.
1) – Is there a way to remove this 100% icon between every page view? Please see example – https://i.ibb.co/W07gnGm/image-between-page-views.png
2) – Is there a template for this or does Elemenator automatically make the picture shape like this if I upload a different image? – http://wpdemo.archiwp.com/onum/wp-content/uploads/sites/3/2019/11/slide1.png
Hi,
1, You can easily turn off preloading between each page with just one tap On/Off: https://oceanthemes.net/docs/onum/preloader/
2, Yes, we will provide you with full PSD files and you can easily change the images and colors as you want: https://prnt.sc/HON-S7vV5BXB
Thank you for your interest in our theme!
unable to find menu after wordpress update
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hello SIr,
I am close to buy the package, I got few question. How is the support in helping and do we got 1 click download for wordpress. Is it compatible with elemntor or what is the main plugin to edit. The last one is… Can I use all the picture in the package ? are they full mine ?
best regards
Hi,
1, Watch more detailed installation instruction video here: https://www.youtube.com/watch?v=5QjjFqR1akg
2, Elementor plugin required.
3, The images are used for demo purposes only and you will need to purchase the necessary images for your website, if you wish to use them.
Thank you for your interest in our theme!
Hello,
I got problem with the template. Elementor does not save and gives 400 error. So I cannot edit the website. I have to do a lot of work on the site and not working I get 400 server error. I contacted host they say contact the provider. The template got messed up. I restored it but it does not display properly. A huge space on the right side of the website, menu is gone. Here is what I did: - Updated everything - Disabled plugins - Flushed DNS - Flushed cache - Tried to optimize database website got crashed and the content got broken. So one of the support uploaded my backup.
Would you please help or give some advice on how to fix the elementar not saving. The information online about it is not helpful as I have done everything and yet the same error.
Kind regards
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi,
I am using your Onum Wordpress theme on my website.
I am facing issues as there are duplicate headers and footers on the website, which is impacting on my SEO performance.
I have purchased your support license, I want you to take my website credentials and fix the issue for me.
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi,
I am using your theme in my techtou website.
I am facing the duplicate header and footer issue please tell me how you can help me? i do not have support but how can I buy your support if possible? I want you to look into my website and resolve my problem.
Hi,
Please buy the regular license and get support from us: https://prnt.sc/WLPIr9thUz1X -> https://themeforest.net/item/onum-seo-marketing-elementor-wordpress-theme/25257938
Thank you!
Also tell me if i buy your support are how are you going to help me? I want you can take my website credentials and resolve the problem.
Hi,
Yes, you can use our support system and fast support: https://oceanthemes.ticksy.com/
Thank you!
how can we remove the border radius on the pill buttons? Please tell me this does not need a support ticket. Just a simple question. A line of code should work fine. Thank you
Hi,
Sorry for the support delay, please let us know about the button you are using, the widget name:
https://prnt.sc/vfAJS3y6XDMAThank you!
Thank you for following up. Please see the image link below. This button is part of the header navigation bar.
Also, is it possible to add two buttons to the header nav bar?
https://imgur.com/a/4nKMTK9Hi,
Sorry, the Onum theme build a header layout by Elementor, so you can easy to add two buttons on the header nav: https://oceanthemes.net/docs/onum/1-header-content/ and https://prnt.sc/0ZS2xc7K95hI
Thank you!
Awesome. Thank you!
Hello, the footer on my website isn’t responsive. How can I fix this. www.feedsquirrel.com
02beab89-3e83-4d9b-9ab2-4fb00b8a3610
Hi,
Guide for you: https://elementor.com/help/mobile-editing/
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hey the footer wont become responsive
Hi,
The footer is built based on Elementor Page Builder and you can easily set up responsive for your footer: https://elementor.com/help/mobile-editing/
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you!
Hi i’m havin isue with my mobil memu not clicable on websit www.tadit-services.com/web
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi, there were two bugs I found in the menu and search bar.
https://drive.google.com/file/d/16IsAq9cTtHI7Jq5Kraypf0Putu1qxfHG/view?usp=share_link https://drive.google.com/file/d/1c5DtN5qfkITLfAHZhw1CBV2cdWv8IW3a/view?usp=share_linkKindly assist.
Hi,
Please don’t worry, we’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hello brother, someone has previously installed an unofficial onum-seo-marketing-elementor-wordpress template. Now I purchased the template, but I did not know how to activate it on my site. How can you help me?
Hi,
Please use this plugin to active the theme for your website: https://www.envato.com/lp/market-plugin/
Thank you!
I deleted all sites I don’t need. Unfourtanely, now I need a site again. When I install the theme again, it don’t bring all the sites back.
how do I can import all sites again?
Hi,
Please read this guide to import another homepages for your website: https://oceanthemes.ticksy.com/article/15634/
Thank you!
Hello, We just bought the onum theme (bc81f344-5dcb-4c3a-9b59-4d2944807543 – 26 Jan 2023 REGULAR LICENSE) and I would like to know if is it possible to import many demo data ? in example can we import demo data n°8 and after demo data n°9 ?
Regards,
We cannot import demo data, the screen is blocked on “Importing widgets”.
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
