53 comments found.
Hello, The footer template (footer 5) that I defined and modified for the entire website is not active. What should I do?
I think UAE footer templates cannot replace (or over) the default footer.
Do you have the Advanced Custom Fields PRO plugin in your library?
Yes, Please email us with screenshots of the issues, and we will assist you. Thank you.
Thank you, I will
Hello, When I try to install all elementor and one woo commerce plugin and then install demo, I get an error saying secure connection failed. It has been ongoing since I bought theme
Hello,
Thank you for reaching out. I understand you’re facing a “secure connection failed” error when installing Elementor, WooCommerce, and importing the demo.
This issue is usually related to your hosting server’s SSL or cURL settings. Please try the following:
1. Check SSL Certificate Ensure your domain has a valid SSL certificate installed and activated.
2. Enable cURL & OpenSSL Contact your hosting provider and ask them to verify that: cURL is enabled OpenSSL is up to date Outgoing connections to WordPress.org are not blocked
3. Increase PHP Configuration Limits Ask your hosting provider to set: PHP Version: 7.4 or higher (8.0+ recommended) max_execution_time: 300 memory_limit: 256M or more
Install Plugins Manually If automatic installation fails, you can download Elementor and WooCommerce directly from WordPress.org and upload them via Plugins → Add New.
Once these are in place, please try importing the demo again. If the issue persists, kindly share a screenshot of the error so we can investigate further.
Best regards, ModinaTheme
Hello Theme,
Thank you for your support. I have followed the steps and still unable to import the demo. I got error: Not found (404) – Import Failed
Hi, Can you share your website link & website login data, so that we can help you import demo data. you can email it to us at modinatheme@gmail.com
Thanks
I am using the Transland theme on my website but facing strange issues. My recently posted blog posts are not visible on the blog page. Please help me to resolve this issue. I have emailed you on modinatheme@gmail.com . Please help me.
Why don’t you respond? I have sent you email as well but no response from your side. I am not happy with your support.
Hi, Could you please, contact us modinatheme@gmail.com with your website access and url. We will help you & fix the issues. Thanks
Hi,
The plugins for download from https://modinatheme.com/3rd-plugins/ are out of date and have vulnerabilities. Could you please update the plugins to the latest.
Ok, please, mail us modinatheme@gmail.com we will send the you the latest version plugin. Thanks
it has been 11 days since I have requested the mobile menu .css code to change the color. What is the delay?
There is an open ticket with an Envato Customer Success Officer due to your delays
still waiting for your response on emails i sent!
Cannot import demo files, do not buy!
where 250+ buyer happy you saying it not working. This is not true and you telling lie. Contact us with mail we will help you to import and fix. Please remove the false review. Thanks
Hello I will raise a tiquets with several queries.
I love the theme, but I have found it difficult some customizations that are not allowed to edit as the sliders.
I hope with your help I can finally finish my work.
Hello, Slider are Elementor Addon. It works fine. Could you send your website link and access to our mail address. Email: modinatheme@gmail.com Thanks
Don’t be too satisfied with your answers.
Please tell me, where can I change the color or colors of the navigation menu on my mobile?
Where do you specify in your theme settings, because I don’t see it.
In which part of your configuration, can I make the carousel of services, from next per frame (this for mobile). There may be something to do with css.
As a good service, then you should provide code to the client, as it has been solved for me for over 18 years by other template providers here at ThemeForest. And where exactly to put it.
This code CSS
.....
Can you please give me back the code that passes one slider at a time. Thank you
Hello, for some reason the footer button does not reflect the changes the copyrigth that I put, it adds in that same part, where do I find to remove some social networks and put links to the icons that I want?
Thanks in advance
Mail us with screenshot please. Thanks
Thank you I solved it, it is making the change where it was not.
Thanks
Hello again, excellent theme and I will start working on it, but I was surprised that it has a plugin that requires licensing and purchase for updates, is the Advanced Custom Fields PRO plugin.
I don’t want to burden my client with this charge, what can I do?
Exactly what does this plugin do in your theme, what sections or blocks need it?
Thank you in advance for any help you can give me.
Page options are coming from this plugin. If you thing you can remove this or deactivated this. No problem. Thanks
Re I ask again, the site requires this plugin? and back to the point, now how do I update it?
We will give you the updated version next day.ok You will get the updated version in your mail. Thanks
Perfect, I will be attentive to the sending of the update to my email. Tks
Greetings, I really liked this theme and that’s why I bought it.
Now it’s been difficult to import demo, because I can’t find the file in question in the folder in question.
I will send an email to your support with credentials from my site so that you please do the import directly. I will be very pleased.
First of all, Thanks.
Thanks, we contact you very soon.
Thank you I will be attentive, re-send correct credentials.
Salaam Dear, Thank you for this nice theme, we have our account in (envatoelements ), and after we downloaded the theme we find your note that it’s tested only up to WordPress 5.0 and not-updated to WordPress 6.1.x, please advise
It is 6.2 wp version updated
thanks for your reply
Pre-purchase consultation
Hello, I really like your theme for a client’s work and I must show you a demo for your approval, but your demo has a “Buy Now” button. Could you disable this button for a few days please.
First of all, Thanks.
Ok. Thanks
Thank you so much.
Welcome
hi do you have tracking package feature?
No.
Hello,
Please I sent an email for support since last, I have not seen your response about it. Can you respond to my concerns.
Thanks
Hello Author, what is happening, I had sent your a support request since last week and you did not respond.
I your support is terrible, it has always been. You promised 1 days, and it is going to third day today
I need your response asap
Thanks
Hello, We contact you soon. We are on vacation of WordCamp. Thanks
Hi, Your icon issues fixed, Please check your website.
If you liked our support and theme please gives us a feedback with rating, so that others customer can understand about our theme and supports.
Thanks a lot for your 4th Time Purchased
Hello
I have changed the logo form admin, but the homepage does not change.
See… https://snipboard.io/RnfpSO.jpg
What can I do?
Also, I want the size of the Logo to be bigger, where can this be adjusted?
Solved Logo issue, and size for home page
I will like to know how to increase logo size for other pages
You can do it for custom CSS or let’s do a Google Meeting, I can help you better and you can also understand by screen share. Thanks
Please tell me where to do that have some Cpanel experience.
You can give me the path and what to do.
Hello, where some css like this
.logo img {
width: your size then px;
}
Thanks
I purchased your theme from my elements.envato.com account and i love it.. i just need to know how to change the phone number text in the nav bar from “Troll Fre Number” to “Contact Number”
You can change this from Theme options and then Header Options you will find it. if you need custom support you must to buy our theme. Thanks
Extension actuelle : Template Library and Redux Framework (version 4.3.26) PHP version 8.1.16 bonsoir j’ai une erreur une semaine de deploiment après l’achat => E_ERROR a été causée dans la ligne 1230 du fichier /htdocs/wp-content/plugins/redux-framework/redux-core/inc/classes/.classes.php. Message d’erreur : Uncaught Error: Attempt to modify property “files” on null in /htdocs/wp-content/plugins/redux-framework/redux-core/inc/classes/.classes.php:1230
Contact us with your purchased code and the website link and access. It’s your hosting server errors. We seen that you didn’t buy this theme from envato. Thanks
ok so witch version of Template Library and Redux Framework is compatible with your theme
Ok
Hello,
1. How do we access the update you made to the theme.
2. This is not updating-—-— There is a new version of Advanced Custom Fields PRO available. View version 6.0.7 details. Automatic update is unavailable for this plugin.
To enable updates, please enter your license key on the Updates page. If you don’t have a licence key, please see details & pricing.
Hi, 1. You download latest version, copy and paste to your theme folder. 2. We first check the latest version then use on test for our theme and we add the new updated plugin to our theme. you don’t need the updated ACF pro, you can do all things will that and our theme also working with that, why you every time say the update ACF Pro you need. if your need then you can buy personally. Thanks
I think you are a professional and you should know that out dated plugins brings vulnerbilities and room threat. I bought two licences of your theme and your expect me not to say anything when it cant be updated? And secondly, I paid for support and you expect me to not talk when things are not right? Common! who does that.
I am not asking for customization, and your are not the only author I have bought from, when plugins used get outdate and cannot update automatically, they provide the updated version. I have not stepped out of my boundary Mr. Author please cut me some slack.
Next day you will get the ACF Pro Updated Plugin. Thanks
How do I set the default setting that the transformation of all texts is normal and not capitalised?
You can’t do this from Theme Settings. You need to do custom css for this in customizer add custom code.
You can search on google for that or basic css knowledge. Thanks