2937 comments found.
Fields Builder issue – fields no longer visible in the Wordpress admin anymore. Only visible in the Host listing editor pages.
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Hi, is there a way to hide the prices of the listings on the grid image?
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
PreSales Question: Is it possible to have options on AddOn Services for users to select number of guests who need that service e.g if user books for 4 people, but only one wants that addon service (lets say Massage) instead of calculating the addon service selction for all the 4 bookers?
Hello,
I regret to inform you that the option you mentioned, where users can select the number of guests who require an add-on service individually, is not currently supported in the Homey theme. Presently, the add-on services are calculated based on the total number of guests in the booking.
However, I appreciate your feedback and suggestion for this feature. Our development team continually works to improve and enhance the theme based on user feedback, so it’s possible that such a feature may be considered for a future update.
If you have any other questions or need further clarification, please feel free to ask.
Is it possible to see upcoming features being worked on?
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
I see in the documentation that if you divide the payment by 50%, for example, then the host can request the payment of the remaining 50% again?
It does not indicate anything about how it acts next.
Hello,
In the Homey theme, the host has the option to request a payout from the website admin. However, the actual transfer of funds to the host needs to be done manually by the admin, in accordance with the payout method selected by the host in their profile.
Once the host requests a payout, the website admin will review the request and initiate the transfer of funds to the host’s designated payout method, such as PayPal or bank transfer. The admin will handle this process outside of the theme’s functionality, ensuring that the host receives the remaining payment.
Kind regards.
Hello, how can I reset all reservations to zero?
Delete all reservations from admin panel.
Hi, I have a question. What languages has the site been translated for?
You can translate it in any language from admin panel.
Hi, I have a question. Can you put instant booking to all apartments? Plus I wanted to know how you could look at the whole checkout (purchase) process, since in the demo if I try to purchase it tells me that I have to be logged in, but when I try to register, it won’t let me.
Yes, you can have instant booking for all listings/apartments etc. We disabled checkout for demos only.
Hi, I have a question. During the buying process, could upsells be included? For example, each person optionally can select, at a higher price, a room cleaning service
Yes, you can include
Hi, I have a question. Why isn’t there an instant booking option in all properties?
When you add listing, you can set if it will have instant booking or not.
Hi, great theme! I was wondering, will you make car rental demo? Motors is not working properly, I wish I could replace with Homey
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
I am looking for an alternative to another booking theme we are currently using. Would it be possible to use Elementor to build some of our pages and display listings with the Homey theme?
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Hello everyone, I’m using Homey and I’ve recently noticed an issue with the reservation system on my website. It seems to be miscalculating the price of extra guests since I updated to the latest version of the template. I was wondering if anyone else who is using Homey has experienced a similar issue with their reservation system. Thank you for your help!
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
I already sent you this same message 3 days ago through support on your website but still no response. Ticket: #53755
PLEASE is important
Help, I can’t find the option to put a price for an adult person and a price for a child. I am using experiences.
I need to differentiate adult price and child price.
you will get reply today, delay was because of weekend
This is the website I’m using the theme with: https://subletil.co.il/
Hello, My website seems to have many issues since the last update I installed.
the following link is showing an error:
https://subletil.co.il/become-a-host/Fatal error: Uncaught Error: Class ‘Elementor\Scheme_Typography’ not found in /home/customer/www/subletil.co.il/public_html/wp-content/plugins/homey-core/elementor/widgets/section-title.php:115 Stack trace: #0 /home/customer/www/subletil.co.il/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(2327): Elementor\Homey_Elementor_Section_Title->_register_controls() #1 /home/customer/www/subletil.co.il/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(496): Elementor\Controls_Stack->init_controls() #2 /home/customer/www/subletil.co.il/public_html/wp-content/plugins/elementor/includes/base/widget-base.php(177): Elementor\Controls_Stack->get_stack() #3 /home/customer/www/subletil.co.il/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(300): Elementor\Widget_Base->get_stack() #4 /home/customer/www/subletil.co.il/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(2416): Elementor\Controls_Stack->get_controls() #5 /home/customer/www/sublet in /home/customer/www/subletil.co.il/public_html/wp-content/plugins/homey-core/elementor/widgets/section-title.php on line 115
What can I do? Thank you
You just need to update Homey Core plugin in admin under Appearance -> Install Plugins. If still not work then open ticket on support forum with website link and admin login
Why is importing a simple Demo still an issue? I did not use this theme for a long time because I encountered a lot of errors. I hoped they would be resolved by now. Maybe it is much better now but this is not helping. I get an 503 server error. Any fix for this issue? Other PHP version?
Hi,
I think there is an issue from the server settings. Please try to import the demo on the localhost, I am sure you will not see the issue.
Otherwise, if the issue still exists then please share the WP admin login details of your site through our support system so I will check and give you a possible solution.
Best Regards.
I suceeded to import Demo1 but Demo13 Which I wanted to import is not working.
Open ticket with website link and admin login, our team will import it for you.
Hi, I am getting an import error 503 server error when importing demo content in version 2.3.1. Please help
Open ticket with website link and admin login, our team will import demo for you
Help, I can’t find the option to put a price for an adult person and a price for a child person. I’m using experiences.
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Hello! I just updated to the latest version but I noticed that booking as guest without login is not possible anymore? Also the login button does not appear on mobile. How can I fix? thanks!
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Good morning, a question before buying. I will use the theme to sell tours. I have seen that it has many functions but I need one in particular and I would like you to tell me if it is possible to do it with the theme. I will give you a reservation example as if it were the user.
1) Select date (Only one date in the almanac)
2) select a tour time: eg: 10:00 am and 18:00 pm
3) Select Number of people: Seniors, Adults, children (Each one has to have its price)
4) Select a language: Spanish, English
I need a specific function and in the event that the theme does not have this function I will send you an email with this same message so that you can answer me how much it would cost for you to do it and give me a budget. The function I need is the following, I will give you an example: IF the client chooses 3 elderly people, 3 adults and 3 children (total 9 people) in the reservation process, whether before or after the purchase, they can add the personal data of the 9 members who will go on the tour. The data that I need the system to request are Name, Surname, ID and date of birth. I need you to ask each of the members for that information because the monument they will visit needs that information to be able to enter.
I suppose it won’t be difficult to do it because you only have to add some metadata fields to the purchase process and these fields multiply with the total number of people who will go on the tour.
I await your response before buying the theme and please reply to me as soon as possible with an estimate of what it would cost me to do the function that I ask of you. It’s for a project that I have to deliver next week.
Thank you, I await your response. Great job on the theme.
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
