2341 comments found.
Hi
Is this white label?
Thanks
Hi there, it’s not white label but everything is pretty much customizable.
How can I enable back to top button on mobile?
You can use this custom CSS
.lqd-back-to-top.is-visible {
opacity: 1 !important;
visibility: visible !important;
}
Thanks! It worked in almost all pages, except this https://supportservicesgroup.co/careers/ I wonder why?
The website does not loads on my server. Upon contacting with the hosting help they say liquid_js_composer is causing the load, kindly help!
Could you please submit a ticket providing all the relevant details about the issue you’re facing? This will enable our support team to assist you more effectively.
You can submit a ticket here
We are committed to helping you resolve this issue and ensuring a smooth installation process for you.
Best regards, Team Liquid
Migration of license is NOT OK. I am stuck because of your licensing system. Things get urgent, i migrated the website to new url and site not working properly. Please answer my tickets. IT S NOT OK.
Hi Ahim,
I’ve checked our system and noticed that your ticket has already been responded to. If you’re still experiencing problems or need further assistance, please reply to the ongoing ticket. Our team is here to help and ensure your experience with our product is smooth.
Warm regards, Team Hub
pre sale question: it is possible to make a portfolio grid that open image like lightbox and not a portfolio page? with filter and everything
The gallery feature of the portfolio list widget can be enabled to do this. Feel free to submit a ticket if you need furrther assistance here.
Hi there,
Can designs be imported as landing pages? like for instance I have a pre-selected design as my main theme. I’d like to import a single page design like Dark AI as a landing page.Thanks
Hello there,
Sure thing, you can combine and use however you like, sky is the limit 
Thank you once again for your interest.
Best Regards, Team MagicAI
Hi, Before purchasing We would like to know - Do we need to use our OpenAI API for using Hub AI - Is their monthly limit we can set so we don’t exceed our budget within this web (I know CHatGPT APi has it’s own quota limit, but for now it only allows quota limit per account not API, I need to make limit for individiual website, since we will use same account in multiple websites) Thanks a lot, Really cool theme
Hi there,
Thank you for your interest in Hub, and we appreciate your kind words about our theme. To answer your queries:
1) Yes, you would need to use your own OpenAI API key to power the Hub AI. Our system is designed to integrate seamlessly with the OpenAI’s API.
2) Regarding the monthly limit, currently OpenAI allows for a quota limit per account, not per API key. However, you always add billing and remove the limit and it’s pretty affordable.
We look forward to welcoming you to the Hub community.
Best Regards, Team Liquid
Good day – A vast majority of the Hub Collection templates are still either non-existent or not what they are advertised in the collection preview. When you choose one and click, nothing happens, or you receive something completely left field. Are there any plans to update the catalog and fix them? Thanks!
Hello,
Could you please submit a ticket detailing the problem so we can promptly assist you?
Warm regards, Team Liquid
Thank you for the generic support prompt, however, I was attempting to help you out by making you aware of errors in your product offering. We had this exact conversation four months ago. Two significant updates and a minor bug fix since the last time I made you aware. I am just wondering if there are any plans to address this.
Otherwise, everything else is great.
I tried the AI and then …
“You exceeded your current quota, please check your plan and billing details.”
Real? I need to pay a OpenAI subscription?
Hello Harry,
Thank you for reaching out. While it’s accurate that you aren’t required to subscribe to an OpenAI plan, please be aware that OpenAI does require your billing information. They charge a nominal fee for utilizing their API, which facilitates the advanced features of MagicAI.
Should you require any further clarification, please don’t hesitate to ask.
Best regards, Team Liquid
HI Guys, i have a ticket pls #20184 Thanks
Hi there, I see it’s already responded 
Hi On portfolio page, portfolio options are not visible in elementor editor, when we disabled elementor plugin, it was showing portfolio options.
Can you please suggest the solution ?
Hi there,
Could you submit a ticket with all the details please? We’d love to assist you.
Cheers, Team Liquid
Hi, the theme is not working properly. My website looks completely broken
I submitted a ticket, so please respond as soon as possible. thank you
I see it’s fine, and your ticket has been responded.
If something happens unexpectedly, that means the issue is not coming from the theme.
Please check your cache.
Hello, how can I deactivate my theme?
Could you submit a ticket, we’d love to assist you.
Hello,
Slider revolution has a security problem > Slider Revolution <= 6.6.12 – Authenticated (Administrator+) Arbitrary File Upload
How could you force updates to the plugin that we have on the different websites with Hub?
Thanks in advance 
Already done 
Thanks 
Quick question, https://pfhubpro.liquid-themes.com/ I can’t find this demo import with Elementor, is there a way to get it ?
Could you submit a ticket, we’d love to take a closer took.
My site is slow. I just submitted a ticket trough your ticketing support system
Nvm, after disabling preloader it is now working. But, why?
Hi there,
I’m glad it’s fine now.
A plugin could you conflicting. Could you sbumit a ticket with all the details? We’d love to assist you.
Cheers, Team Liquod
Site Settings Are Not Working , it redirects to homepage elementor editor
Hi there,
Thank you for bringing this issue to our attention.
Could you please submit a support ticket detailing your experience, including any steps you take before the issue occurs.
Cheers, Team Liquid
Hi there, I would like to know how to remove the scroll easing on a parallax row.
I’ve added vertical parallax to a row, so when scrolled, it goes up. However, even after finished scrolling, the parallax effect is still going and it feels like it’s lagging? Like it’s snapping into place?
Is there a way to remove this easing effect?
Hi there, could you please submit a ticket with all the details? We’d love to assist you.
How can you view your new ai landing page demos? Both of your demos links pull up a white page.
Hi there,
I see they are both working, could you please double check?
Cheers, Team Liquid
Hi team, I bought the theme to use the Asymetric Freelance demo but I noticed it is not available when I use setup wizard. Can you please assist me.
Dam.. I noticed it’s because it is only available in WP Bakery.
Hi there, feel free to submit a ticket if you need further help. Cheers, Team Liquid