64 comments found.
my customer not receive email to confirm order, but my admin email good. whats wrong?
Thanks for your respond !
Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you.
Best regards.
hello. even i select the heart icon in the YITH Woocommerce Wishlist…in the menu header in the top i have the star. how can i change? what code is in icomoon.eot?
for sure i need to update the iconmoon files with the heart icon not the star icon. can you give me the files? https://imgur.com/Mq5Y2hI
i am refering at https://imgur.com/hEO8Ziu
or i need the >>>>>>>. json file which you can import back to the app in order to modify or update your font and the class<<<<<<
Thanks for your respond !
Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you.
Best regards.
hello. even i have selected for the featured products in the wpbingo filter homepage 10 products and i have 10 products featured, i have only 8 in the homepage. what can i adapt to be ok? i can’t select funio to make a ticket in the platform. it is blocked…
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We have checked and found that your support package has not expired. Please create a ticket and submit a support request to us via the support forum. Our support team will check for you. Best regards.
i can’t select funio theme
Hi ciprianaugustin!
Can you explain more clearly? Item Funio is always available in the support forum : https://prnt.sc/-WErHCxrgcC9
Good afternoon. How much RAM is needed on hosting for fast work of catalogue with goods?
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Here is the required configuration: https://elementor.com/help/requirements/How often do you update the theme??
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All of our items are updated regularly.Also, on the grouped product page, can you assign a default value to the quantity sections? Example; https://hizliresim.com/93ulpvz and also the total price of the products should be in the price section and when the quantity changes, the total amount should be given automatically. Can you do this? I will buy it.
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We only support demo features. Extended features are considered custom and chargeable.hello. how can we search also in the atributes of the product / and all the info from the product page? or to change the engine for search with Ajax Search Pro. i try to replace but it is not working
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Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.Purchased Funio WordPress Theme on May/2022, do I have to update? whats different?
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We have updated some outdated files of WooCommerce templates. If you get a WooCommerce out of date message, you can download the latest version and replace these files.The tax is not included in the cart, even though the option in woocommerce is set to include taxes. https://ibb.co/7KG8bHN
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
Our support expired, however this is a bug, not something that is done by us
Thanks for your respond! We’ve tested it and it’s still working fine. Maybe the cause comes from a third-party plugin or something you have customized. We can only check when we have your website information.
Hi ,
I am not. being able to issue the ticket for Funio Theme?? Can you please guide me to open the ticket to Funio theme. While selecting the category there is no option for Funio theme
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
Hi, That is the exact issue when they ask me to select the category I see all the themes except Funio theme due to which I am not being able to create a support ticket. Thaks
Thanks for your respond! Please check again: https://prnt.sc/PJUlED9fQp3b
Hi, my Funio theme contains outdated copies of some WooCommerce template files, and I need to update them to ensure that they are compatible with the current version of WooCommerce. Unfortunately, there’s no automatic update on my WordPress backend. Please advise me of what I should do for this, or is that possible to give me the updated template file to update it manually on my site?
Thanks for your respond! The current item has been updated, please download the latest version from themeforest and replace the outdated files.
Newsletter popup available on mobile, please!
it currently doesn’t appear on mobile. We should have a setting.
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
Hi, please can you help me to customize subcategory section in shop page? I need to show in mobile 2 or 3 subcategory but in theme option we can choose only for ipad view the mobile isn’t listed. Thanks
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
When will there be a update to correct myaccount/form-login.php version 4.1.0 is out of date. The core version is 6.0.0,
Thanks for your respond! Please download the latest version from themeforest and replace the outdated file.
Even if we add a recaptcha plugin on the login/registration/forgot password forms, the forms that are created via your theme don’t receive recaptcha. Kindly do something about captcha because bots spam accounts on our website via the registration form you created because it has no protection.
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
Unfortunately, support expired. This is a global problem, for all customers, because they all need protection site-wide
Thanks for your respond ! This is your scaling problem. We can only check the problem when we have your website information. Hope you understand and sympathise.
Then kindly let us sned you an e-mail with our website info. Scaling problem: it’s the theme in original, only modified by us, not something we did to scale up/down the theme. It’s just about the login/register/forgot password of the custom button on the upper-right
Thanks for your respond! Our technical team only provides support via forum support. Please purchase additional support packages and submit a support request. Best regards.
whats new updated on Jan. 2022? how to find details?
Thanks for your respond ! The last update was on January 13, 2022. This is a small update. Does not affect the customer’s website. So we don’t go into details.
The q’ty + & – in unnormal position, how to swap it?
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Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.purchased on Dec. 2021, whats new updated on Jan. 22? can find any updated detaisl
Thanks for your respond ! The last update was on January 13, 2022. This is a small update. Does not affect the customer’s website. So we don’t go into details.
Is there Swedish translation for the theme and accompanying plugins?
Thanks for your respond ! Please use a third-party plugin to translate themes and plugins into your language.
hello i have a problem. Successfully imported demo mode, but using the Wpbingo framework, I cannot make any changes. for example, the Show Newletter Form tab, select SHOW, click on SAVE CHANGES and nothing changes, still does not show. In this tab I can’t change anything, be it the logo or the footer. Makes changes, clicks save changes and returns to demo mode …
How do I make changes in demo mode to save them? Do I have to activate it somehow after the purchase?
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.