208 comments found.
Hey i emailed to your support team i didn’t received any update from you guys can you please check my email and reply back.
Hi Rakesh, I’m so sorry for being late in my reply. we will send you now. Best Regards
Dear Support Team, I hope this message finds you well. We are in the process of purchasing a theme for our company website and have several questions that I would appreciate your assistance with:
This is the theme we are going to purchasing https://motivoweb.com/teba/home/home-page-1/
Could you please provide details on the customization options available within the theme? Does this theme support the latest version of WordPress?
Do you offer detailed documentation or user guides covering form functionalities, security vulnerabilities, and procedures for addressing potential issues in the future?
We have a careers page on our company website. Are there any built-in plugins or theme pages available from Teba that we could integrate into our theme?
I would like to understand the licensing terms associated with the theme. Are there any usage restrictions or specific requirements we should be aware of? Additionally, what is the duration of initial support provided with the purchase?
Your prompt response to these inquiries would be greatly appreciated as it will assist us in making an informed decision.
Thank you for your attention to this matter.
Hi Rakesh, First of all, I’m so sorry for being late in my reply.
1- please check the documentation, here is a separate section about the theme options. https://motivoweb.com/teba/documentation/#general-options2- yes, the Teba theme supports the last version of WordPress.
3- Here is the documentation, https://motivoweb.com/teba/documentation/ also when you purchase Teba theme, you get 6 months of support from the MotivoWeb team. about security vulnerabilities, you can rest assured that the quality of the teba theme is high and tested by the Envato team. you could do is take some basic security measures ,kindly read this articles: https://www.wpbeginner.com/plugins/how-to-scan-your-wordpress-site-for-potentially-malicious-code/ 4- the teba theme build with WPBakery Page Builder, so that you can add any page with that page builder. https://motivoweb.com/teba/documentation/#elements 5- you don’t need a license key registration, because we’ve to purchase WPBakery Page Builder and Slider Revolution Extend license and you can use it when using teba theme without registering. https://motivoweb.com/teba/documentation/#elementsBest Regards
I purchased your theme. But after I installed it on the host, the access speed was very slow. I don’t know which plugin affected it. Can you provide guidance or services for speed optimization settings?
Hi lindyyu, Thanks for using Teba theme,
Please make sure all your images are optimized for the web ( compressed properly ) you can use the smush plugin, and don’t use too many plugins we see that slow down a site(Delete unused plugins), Don’t host videos on your server, use caching plugins we recommend WP Rocket, W3 Total Cache, WP Super Cache, or SiteGround Optimizer. To get high performance, kindly read this article : https://blog.hubspot.com/website/easy-steps-to-speed-up-your-wordpress-site
Best Regards
Hello. I’m very glad to receive your reply. Thank you. Now I want to cancel GOOGLE fonts and CSS and make it readable locally on the host. Could you tell me the way? Besides, I want to change the default font to Yahei font. Is there a way? Best Regards
Hi lindyyu,
please add this custom CSS from Appearance -> Customize -> Additional CSS
@import url(‘https://fonts.cdnfonts.com/css/microsoft-yahei'); body, .entry-content>p, .entry-content li, h1,h2,h3,h4,h5,h6{font-family: ‘Microsoft YaHei’, sans-serif !important;}
and if you still need any help just let me know, you are welcome, have an awesome day 
Best regards
Hi Team,
We have installed your theme on our website. We are using the icons as per the theme. But we want the new customized options icon uploaded to the editor and displayed on the front page.
Check the screenshort
https://p25.zdusercontent.com/attachment/470490/cdHswIMx1sbmHbHVGKgK1ZWDh?token=eyJhbGciOiJkaXIiLCJlbmMiOiJBMTI4Q0JDLUhTMjU2In0..eYXvwomYsubzVsuwgb4kKw.DxJ9tFrsF2-xRhBbSZy-3WYNPmeQfMN3B2SKudq_hoQRSs0vFQwL3xkIJy2SA_IRsa4-VqaCjceEjbC297lTBM0Q0JlCNHVPVAP4eOSzdP9oWu6nnzQi3xJZrCk2X-zrr03sZBUBAce2p1zSBmFMCQdrYO1ht3qNc1l7qF3Iyg5TQV1z5sXxJVCEGJyv2faR6rTGYmprwgP28XX7ei2CG2AUxKchsHEx-OcaVNI_qX2qSlEdAcXgNkjaO0GbhAM41h0LEa-TM8FI773Te-yC_QgLGiuw2zC3vZhFx26W4Yo.hRLsSNO3_8xBVN5EaT0_DgHi khandornayan, Thanks for using Teba theme,
- We’ll consider adding this option in the next update. - There is an option to add an image box style 10,11 that helps you to add an image icon. https://prnt.sc/UcXCfI8q-I7yBest regards
Hi, When can we expect the next update?
First of all, I’m so sorry for being late in my reply. We’re trying to publish a new update this month which includes this point. Please stay tuned!
Hi khandornayan,
Please install the latest update of the theme version 1.9 and teba_core plugin. We add an image option in the box icon element, https://prnt.sc/vMxBw_5ABhUP
Best Regards
Hey Team, I have purchased the theme and found an issue with the mobile version. I have done screen recording of the issue. Can you tell me where I have to share it so you guys can fix it.
Thanks, Dave.
Hi dave, Thanks for using Teba theme,
please send me via our email support@motivoweb.com Link to your site and some screenshot to this issue .so we can take a closer look ! Thanks.
Best regards
Hello, I am trying to add a page that will show in the main navigation as the sub page in the dropdown menu of the parent page (like in the Demo; “Main navigation: Home: – Home Page 1, – Home Page 2, ...”). I’ve also imported the demo and tried adding a new page named “Home Page 7” ad set the parent page to Home but the page does not show up in the drop down list.
Hi sprukk, Thanks for using the Teba theme,
- When you import the demo, the menu will look like the live site. Then you can edit and customize your site. Please check this screenshot. https://prnt.sc/k_7MkqqKkE72
- If the problem still exists, please provide me a link to your site and some screenshots via our email support@motivoweb.com so I can troubleshoot the problem.
Best regards
Hey, We have purchased and installed this wordpress theme for our company website. We are using all static pages with no API calling but still website performance is very slow. On initial website click it takes 4-5 seconds for home page to appear after showing loader icon. Please suggest how we can optimize and improve the performance, the site should ideally open within one second.
Hi, Thanks for using teba theme,
Please make sure all your images are optimized for the web ( compressed properly ), and don’t use too many plugins we see that slow down a site, use caching plugins we recommend WP Rocket, W3 Total Cache, WP Super Cache, or SiteGround Optimizer. To get high performance, kindly read this article : https://blog.hubspot.com/website/easy-steps-to-speed-up-your-wordpress-site
Best regards
Does this theme include the associated demo data? I installed the theme but did not see an import data option on customization. Do all plugins need to be installed?
Hi, Thanks for using Teba theme,
- The Teba theme contains 6 home pages in the main demo. you can import demo data from Appearance -> theme options -> Demo importer https://prnt.sc/MKsdNv08ozz6 , so it will look like the live site. Then you can edit and customize your site.
- you need to import the demo and wank the theme work active some plugins (Teba Core, WPBakery Page Builder, Slider Revolution).
-Please let us know if you need further information you are welcome
Best regards
Good afternoon we recently purchased the theme for once of our websites
We noticed that the page speed insights score is quite low although we have installed WP Rocket plugin to improve it.
Also quite frequently the text editors on the page builder are not updating the text added/edited
Can you advise?
Hi, Thanks for using the Teba theme,
First of all, I’m so sorry for being late in my reply.
- I’m sorry, but it seems that you didn’t purchase the theme! If you purchased the item from another account, please contact us via our email support@motivoweb.com attaching your purchase code and your login credentials ( Link to your site, WordPress Admin username/password) so we can take a closer look at the speed page.
- please go to (text) tab in text editors and edit the content, then save changes. https://prnt.sc/DoKuXtrc6xU5
Best regards
hi, can you please help! how can i change the color of hover in this page https://www.seqrus.se/om-oss/ where you have pictures of our team? i would like to chang the hover to green
Hi yasirkamal, Thanks for using Teba theme.
please add this custom CSS from Appearance -> Customize -> Additional CSS
.mo-team.tpl2 .team-member:hover .overlay { background:linear-gradient(to bottom,rgba(0,0,0,0),#4cb970 100%);}
and if you still need any help just let me know, you are welcome
Best regards
Hello.
I need support to customize the theme’s colors, as the field to customize the primary and secondary colors is not enabled in the theme option.
How can we resolve this?
Best Regards, Regiane Ribeiro.
Hi Regiane Ribeiro, Thanks for using Teba theme,
- you could change the theme color from Appearance -> theme options -> color ->. primary color
- please make sure that ( theme stylesheet ) option is empty, please go to Appearance -> theme options -> color -> theme stylesheet. https://prnt.sc/ikutBS93yQPF
- If this option not working on a specific page or you need to change one-page color, please go to pages -> scroll down to (page options) section -> in (general) tab -> theme color. https://motivoweb.com/teba/documentation/#color-optionsBest regards.
Hi Team..
Template is nice.. But I’m having no end of trouble finding how to edit the text in the header ??
I imported the demo data to save some time.
The text im reffering to is the
Have any quesitons? +020.098.456
For the life of me I cant find a section to change this. I’ve changed the footer and sidebar widget info etc. But can’t find this.
Can you advise where I can modify it ??
Hi, Thanks for using Teba theme,
- please go to Appearance -> theme options -> Main menu -> Menu header V7 https://prnt.sc/9sPlO4Xa5Px3 - To change the content in the sidebar and footer Widgets, please go to Appearance -> Widgets -> Footer widget1,2…6. / main sidebar. https://prnt.sc/sQ95DcsBIZpWand if you still need any help just let me know, you are welcome
Best regards
Hi Author,
Firstly, Theme is awesome. I really appreciate your work.
I need your help on following:
1. How can i install homepage 5… https://motivoweb.com/teba/ (In theme options it got installed MAIN DEMO)...
2. How to insert logo image on right side top at header position. I need to insert two logos in header, one in left and one at right.
i went through comments section, i got the solution for 1st point.
While loading the page, it is showing loading …. animation how to remove it.
How to insert logo image on right side top at header position. I need to insert two logos in header, one in left and one at right. example: Great Place to work image on the right top.
Also, WPBakery Page Builder is not working on Project pages? how to enable
Hi nethibalaji, Thanks for using Teba theme,
- To select homepage, please go to Setting -> Reading -> your homepage displays -> a static page -> home page 5 https://prnt.sc/-n5fglmou0Fu- To disable Page Loader, please go to Appearance -> Theme options -> General -> Page Loader. https://prnt.sc/cYS0yRbywOeW
-To remove row animate, please go to row WP Bakery Page Builder, then select ( edit this row ) -> animation tab -> disable (animate columns) option. https://prnt.sc/AEulsaN-kSAW - To enable Page Builder in Project pages, please go to WP Bakery Page Builder -> role manager -> enable (portfolio) option. https://prnt.sc/ZMq4OleFvHQb- Unfortunately, there is no option to add two logos in the header.
and if you still need any help just let me know, you are welcome, and have an awesome day
Best regards
Can the search bar be shanged from a side out to something less invasive?
Hi, Thanks for using Teba theme,
I’m sorry, but it seems that you didn’t purchase the theme so I can’t provide support! If you purchased the item from another account, please contact us via our email support@motivoweb.com attaching your purchase code and some screenshots of your issue, so we can help you.
Best regards.
Hi,
I have a concern regarding the Footer of the theme. I’m not able to edit and add my company’s logo and details.
Hi, Thanks for using Teba theme,
Change the footer content, please go to Appearance > Widgets > Footer widget 1,2,3..6 https://motivoweb.com/teba/documentation/#sidebar-widget https://prnt.sc/cXFnUWZtTG-UBest regards
Hello,
i am trying to install this theme within Hubspot so we can use with our Landing Pages. I get an error while installing. Here’s Hubspot’s response:
“Thanks for the return mail and the additional info!
Checking out the HAR file provided I was able to narrow in on the error throwing up the warning here. It would show:
“status”: “error”, “message”: “Teba – IT Solutions & Services WordPress Theme is not a valid HubSpot theme, the compatible software values: [WordPress 5.8.x, WordPress 5.7.x, WordPress 5.6.x, WordPress 5.5.x, WordPress 5.4.x] do not contain HubSpot CMS Hub.”, “correlationId”: “c05e82c5-03e4-4b80-a411-c26eb445260e” } From this error, it looks as though this theme isn’t compatible with HubSpot so I’d definitely recommend reaching out to your theme provider for clarification on this as they may need to include some additional code to the compatible software values to allow for the theme to be available for HubSpot pages.”
Are you able to update the theme to allow for Hubspot installation, please?
Thanks in advance.
Hi, Thanks for using Teba theme,
Teba is WordPress theme not hubspot CMS hub, so that you can select hubspot theme from this category: https://themeforest.net/category/cms-themes/hubspot-cms-hubAlso you could add HubSpot wordpress plugin in our theme. https://wordpress.org/plugins/leadin/
and if you still need any help just let me know, you are welcome
Best regards
hi, I am unable to import the democontent to the website. The demo content is stuck at 28% when trying to import
Hi, Thanks for your use teba theme.
- I think it’s problem with your server not support one click import. So you could check the documentation, here is a separate section about the install demo step by step. https://www.motivoweb.com/teba/documentation/#wordPress-importer- if you need help just send me via our email support@motivoweb.com your login credentials, and I will help you install the demo, you are welcome
Best regards
Hello,
I am asking where to put the email address to receive messages from the contact form.
Regards,
Hi, Thanks for using Teba theme,
you need to adjust the settings in the (Mail) tab under your form settings. please set sender email address in (from) field. https://prnt.sc/4JHl4vxm-7vuBest regards
Hi,
My purchase code is this one: 12221525-4771-471e-8e50-c0acf9d3f75c I purchased the theme on the 30 of march and now the theme is requiring an update from WPBakery but can’t update it because it states that it needs to be updated by the author first. How can we proceed to have the WPBakery update? Thanks for your time
Hi, Thanks for using Teba theme,
Please deactivate the WPBakery Page Builder plugin & Revolution Slider and remove them, Thne re-install WP Bakery & RevSlider from the notice that appears on the top of the screen, click on begin installing plugins https://bit.ly/3nxLIGL OR download them from this link https://goo.gl/u6bGxh https://goo.gl/r4KY9dKind regards,
I installed Teba and required plugins on my website, but when I try to active Teba Core plugin or WP Backery page builder plugin, I get 2 fatal error.
Plugin Teba core Fatal error: Cannot declare class WPBakeryShortCode_testimonial, because the name is already in use in /home/u482306711/domains/MYDOMAIN.com/public_html/wp-content/plugins/teba_core/includes/vc_element_shortcodes/testimonial.php on line 318
Plugin WP backery Fatal error: Cannot declare class Vc_Manager, because the name is already in use in /home/u482306711/domains/MYDOMAIN.com/public_html/wp-content/plugins/js_composer/include/classes/core/class-vc-manager.php on line 14
I already tried to download Teba Core plugin or WP Backery plugin by FTP, but I get same error.
I already tried to upload Teba Core plugin or WP Backery plugin by FTP, but I get same error.
Hi, Thanks for using Teba theme,
please send me via our email support@motivoweb.com your login credentials ( Link to your site, WordPress Admin username / password ) .so we can take a closer look ! Thanks.
Best regards
