I have purchased this license and i used it on my store, then i deactivated this store 5ad0ca.myshopify.com , now i want to use the same envato theme for my new website, but it is giving me below mentioned error.

That license key has been invalidated, due to being active domain

while my old store of shopify is showing that there is no store or theme connected to this account.

I need help As soon as possible, thanks

My Number Ticket #1166

I have purchased this license and i used it on my store, then i deactivated this store 4-5 months ago, now i want to use the same envato theme for my new website, but it is giving me below mentioned error.

That license key has been invalidated, due to being active domain

while my old store of xrage is showing that there is no store or theme connected to this account.

I have created the ticket Ticket #908 but no response on this till now.

I have an existed Shopify store and installed with a theme called “Wokiee – Multipurpose Shopify Theme” I would like to switch over your theme. I am wondering is there any documentation is provided and if so.. would it be difficult process which may require a lengthy of working time that make my current website offline. Thanks and very much appreciated with your reply.

thank u so much

I purchased this website and used an independent website before, and now I have changed the independent website, how to use this template again，Can u help me?

I just noticed that the response speed of the theme editor is back to normal. I believe Shopify has finally realized the severity of the issue, and they are making changes. Anyway, the problem seems to be with Shopify’s latest update rather than the theme itself. I want to express my gratitude for the professional assistance from The4 Team. Thank you Team.

Back in stock is not working, any reason why or how to get it working?

Kindly reply to my Ticket #439. A lot of sections are no where to be found in the new version as compered to old version.

Please can someone help me. The theme has recently been updated by a member of THE4 shop slightly slow. So I emailed to ask for a refund so I can start on a new theme but have since realised the theme has not been updated Although I was told it has and I am still on kalles 4.1 (hence why it may be slow) I have spoke to THE4 to ask the refund to be cancelled as I will be left without a shop and all I get in response is ‘the refund has requested’ no other form of help or forward plan just getting wrid of me. If the refund has been sent do I need to re purchase and can someone help me upload the up to date version as THE4 seem to be shoving me away instead of trying to help, I am worried the site will no longer be open and we have over heads and staff to pay I cannot have a closed site with no help at all. Please can someone who wants to help me actually help

Pls reply to ticket# 439. the theme is working now in the new store but i noticed that it is slower than it was in the old store and also the product default page is messing. I checked the product templates as well and nothing is there.

In 2022, the kalles theme was 29$ and it blew the internet. Kudos to the developers. Can we add some sale options as well ? Just a customer point of view since the price became 3x , I totally understand if that is not possible.

[ Quick Pre-purchase question ]

Hi,

I am planning to buy the kalles theme. I will be adding the code to my github to sync the store to my shopify. Is the purchase code valid until I publish the website ?

Context : I am planning to buy shopify subscription post my theme development ( which would require me trying to create multiple shopify stores and adding the same purchase code across them ). Is this a vaiid use case for the theme ?

Until I publish the website, the purchase code is valid right ?

I want to add the Js code to the store I entered to edit code and opened the custom.js file But I don’t know where exactly do I need to put the code?

Where do I put my code? With this code in the file:

jQuery_T4NT(document).ready(function($) { /** * Variant selection changed * data-variant-toggle=”{{variant.id}}” */ $( document ).on( “variant:changed”, function( evt ) { // console.log( evt.currentVariant ); // $(‘[data-variant-toggle]’).hide(0); // $(‘[data-variant-toggle=”’evt.currentVariant.id’”]’).show(0); }); });

Kindly reply to my Ticket #439. How i can move the theme & license to another store

need discount for theme currently is 89$ which is high for me

We would like to use boost search app as our default search, any way to disable search results only? Right now it is over lapping with the boost search suggestions.

The first grouped product cannot modify the purchase quantity of the product, please check to fix the bug and update it in the next version.

Hello thank you for high quality item please, I sent a tikect #373 can you answer?

Hi I sent a tikect #361 can you please answer?

Pre purchase quaestion, do you do sticky header menu?