253 comments found.
Awesome creation guys. 100% satisfied. I just only need a beautiful hover effect on products. I created a css effect but it is not working with theme option; custom css section, while pasting the code. How to do this?
Even it is not working with theme customize css section also.
Hi ceo_accuserves,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.
Have a nice day!
Hi There I need buy this Theme but I don’t have Paypal or Skcrill can I pay by Cart
Hi ernest360store,
You can use the Visa, Mastercard, American Express (USD only) to buy the theme.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Hello, I have bought your great theme and I have already finished my website, but I have a couple of doubts: 1. Where do I change the mobile menu icon? Currently, an icon that looks like the one in the users section is displayed and I want to change it to the typical three-line or hamburger icon. 2. Where can I add the Activeden purchase code to make automatic theme updates possible? Thank you!
Hi jorgerauldiaz,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.
Have a nice day!
Selamlar Almış olduğum temalardan home 4 olanını kurmak istiyorım bunu nasıl başarabilirim bana bu konuda yardımcı olma şansınız var mı?
Hi kralicincvk,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.
Have a nice day!
hi, how do i connect ts-instagram to my account? the plugin asks me for an access token but I didn’t understand where to get it.
Hi dnetsrl,
Please read the document at the link https://skygroup.ticksy.com/article/16759/ so information.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
I’ve had a great experience with the Reebox theme, and I wanted to know if this theme is similar to that one, so I don’t have to relearn the whole theme again.
Hi remioi622,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.
Have a nice day!
Dear sir
When I try to subscribe in NEWSLETTER, I receive under the e-mail small window a feedback message, ” Please select at least one list. ” !!! would you please clarify, which lists? Thanks, in advance.
Hi nnagui,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.
Have a nice day!
Hi
Hi mdaliakbarsamrat,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.
Have a nice day!
Import Failed
An error occurred while fetching file from: https://mysite.com/wp-content/plugins/themesky/importer/data/content.xml! Reason: http_request_failed – cURL error 60: SSL certificate problem: unable to get local issuer certificate.
1. I use SSL from Cloudflare 2. I set have set WordPress Address and Site Address to https in WordPress Settings 3. I can visit my site in https
Hi AdTodo,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.
Have a nice day!
Hi, I just purchased this theme and I’m having problems uploading it onto my WordPress site. I have been uploading the Jaroti.zip but the upload takes a while and eventually times out.
Can you let me know what to do? Thanks,
Hi glennf4,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.
Have a nice day!
Hello Nice theme! Are you planning to change the default built up from elementor section to containers?
And is it possible to change the woocommerce checkout site? At the moment i run into problem with the hardcoded your order overview when starting from scratch with the elementor checkout widget. How can I hide your red border your order section?
Kind regards! Raphaël
Hi gobony,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.
Have a nice day!
Hi! Can I add an animation for the mobile menu where it slides to the right or left? same as the initial animation when selecting the hamburger menu
Hi Interacstudio,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.
Have a nice day!
Please help. The Checkout Page keeps loading & never loads
Hi sbophungul,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.
Have a nice day!
Hello. Failed to install your theme. my site is on Wordpress 6.2.2. During installation, the system writes that the style.css table is missing.
how to install your theme?
Hi inbox1988,
Because you installed the package which contains documentation, license, ..., not the installable package. You need to extract your package and install the jaroti.zip package.
You can read the document at the link https://docs.theme-sky.com/jaroti/#installation so information.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Hi, I’ve tried installing the zip file but received this message Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
NVM problem solved
Hi besharah0,
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.
Have a nice day!
Hello, even though I updated the logo from the theme settings, the website logo still shows “Jaroti”.
Hi fatalpsd,
You should check the logo in Page Options . It will override the logo option in Theme Options. You should remove it.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.
Have a nice day!
Nice work
Hi AliA,
Thank you very much! 
Best regards,
How to change the menu icon on mobile nav bar?
Hi wickee0810,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.
Have a nice day!
Hello, I have bought the theme and I have seen a problem or error. when there is 1 product left in stock, the quantity selector is deleted or hidden. How can i fix this. site web: https://nuevo.ciguenas.cl/producto/mochila-abeja/
Hi urrutiacar,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.
Have a nice day!
Hello! I installed your theme and played with it before uploading the demo content. Everything seemed to work smoothly.
Then I uploaded the demo content and a lot of things broke. The search doesn’t work at all. The NEED HELP is Enabled, but doesn’t show. And Edit with Elementor just gives me “This Preview could not be loaded” – so I can’t edit any prebuilt pages.
Did I do something wrong? How do I make this work? Do I have to delete it and start over?
Thank you, Lauren
Hi laurenkellis,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.
Have a nice day!