29 comments found.
If using a dark ( Black) background for the sticky scroll header, the drop down cart icon disappears. It’s definitely there but its not transitioning to white, even if the “light” skin is used on the header options. The “Paul Button” does the same thing with other widget options. We’re simply trying to use the light skin header option for the entire site, with a black background header for the scroll ( Sticky) header with light option as well but we need the cart, side area and button all to show when scrolling. How can we achieve that? It doesn’t make sense that the cart wouldn’t be “Light skin” just like the other widget options if the “light” skin option is chosen? We’ve already opened a ticket, but no response… #227964
Hi there,
We’ve located your ticket and we can see that your ticket has been updated with an answer so please check the ticket status now, and continue the conversation at Help Center.
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Mikado Portfolio part of
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Sounds good. Thanks!
Hi there,
You’re welcome!
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i am getting this issue in paulhair core options “Please contact your hosting service and ask them to increase max_input_vars value to 3000 in order to meet the theme requirements. Then you will be able to save theme options.” please fix this issue
Hi there,
Please take a look at the following article. If you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
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Mikado Portfolio part of
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I am currently getting an AJAX ERROR with slider revolution when editing my slides. I have looked up a solution online and it tells me to change my MAX UPLOAD size which I have done but it still doesnt work.
Any other ideas on how to fix the AJAX ERROR?
This is my current PHP Settings.
PHP Memory Limit 512 MB PHP Post Max Size 512M PHP Max Input Vars 5000 Max Upload Size 512 MB
Hello,
As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.
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Mikado Portfolio part of
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I am currently having an issue in the Widgets area. Trying to change the logo in the footer and there is a bunch of widget errors populating the admin dashboard. “Check the developer tools for more details.”
When I click on the FOOTER TOP LOGO section it just spins in place.
Hi there,
Please note that this error is due to the server resources, as new block-based widgets added in WordPress 5.8 version require a lot higher resources.
You should just revert widgets to classic with this plugin: Classic Widgets
If you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
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Mikado Portfolio part of
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There is no way to save the changes under the “PaulHair Core Options” section. It needs a save button. The items don’t automatically save because I will make changes, go to a different page, and once I come back, they are whatever was originally there.
I also saw someone make an earlier comment about changing the logo and it still hasn’t been fixed. I’m not able to change the logo under Core Options or on the particular page.
Hi there,
You should always check the page options on some pages since those options override the global ones. Please take a look at the following article.
Also, since the author’s dashboard is meant for general inquiries and pre-sale questions we would appreciate it if you could submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article.
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how can i get discount on this theme? it’s price to high
Hello,
Thank you for reaching us!
We don’t have any active campaigns at the moment. Sorry about that. You can always subscribe to our newsletter to receive notifications about the latest news and discounts.
Do let us know if you have any additional questions.
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I am unable to change the logo on paulhair hair salon theme
Hi there,
Please navigate to Core Options > Logo, also if this is not being applied it can be that the options are set on that particular page. So also be sure to double check the page options for logo.
If you still need assistance, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks
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Congratulations GLWS
Hi there,
Thank you very much!
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Great Work,Congratulations GLWS
Hi there,
Thank you very much!
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