518 comments found.
Hello, I just got your theme. I installed the finance theme. I can’t receive mail from the contact page. Does it need to be tied somewhere? or what should i do
. Thank you from now.
Hello, you can set the notification email in Element Pack Pro – API Settings.
hello After updating theme ..My newsletter optin form is not working.I had sent you mail regarding that please check and please fix it
Hi, we have replied to your email.
Hi,
After updating to the latest version (v2) of the theme ‘scrolling’ on the frontpage isn’t possible anymore. It used to work like a charm. I’m using Firefox, Edge and Chrome (latest versions) on Windows11.
Would like to fix this issue as soon as possible.
Thanks!
Hi, please share temporary admin access at hello@uicore.co and our team will assist you right away. Thank you.
Hi,
I’ll send them an email.
Thanks!
The issue was fixed.
Hi Vault team, I was trying to get a support on “support@uicore.co” but the emails were undelivered.
I ve recently updated your vault theme to 2.0 version and after updating I am facing several issues like the blog featured image and post title not showing and pop-up getting a black screen even after closing,and can’t click on any items. you have to refresh the page every time.
I ve checked all the initial options like setting in blog section, clearing cache and bla bla. Nothing happened!
Can you please look into this? waiting for your reply. Thanks
Hi, please share temporary admin access at hello@uicore.co and our team will assist you right away. Thank you.
Hello team and congrats!
Just seen v. 2.0.0 – 8 July 2023
Where do we find v2.0 docs & demos?
Thanks
Hello Tasos, the new demo is called Online Store, and the update can be performed in Theme Options – Updates.
To make sure you’re getting the latest demo list, go to Theme Options – System – Refresh UiCore Data.
Hi Team, I installed the theme in my old domain, but due to expiration of domain. I deactivated license from there and activated in the new website. And don’t know what is the issue but i can’t use Element Pack Pro addons it’s saying invalid license.
My support expired so asking here.
Thanks
Hello, please go to Theme Options – Save. This should activate the license.
Glad to see the price back at 39$. I think you should keep it this way and have big amount of sales.
How to activate the license?
We had purchased license long ago but are using it now. The theme and its required plugins are installed on a sub-folder for testing and unable to proceed at all.
The UI Core message reads “Please activate the theme to gain access to all functionalities and features, and make sure the theme name hasn’t been changed (use Admin Customizer instead).”
But there is no theme options, uicore connect has no option to add website domain so it works, how to get it working? Its been like 3 HRS and struggling.
As support has expired (that’s how long the theme was bought), we are posting it here, as there was no other option!
Somehow managed to get sites added via ur JS link but still UICore doesnt load
Hello, We figured out the issue, is there an email we can reach out to so that you can add a fix for the condition in future updates.
Hi, if theme options is not available, it means there’s an issue somewhere. You can reach out to us at hello@uicore.co
The day you want to purchase this theme… you see price is no more $39 but $59. 
Hello, we will probably offer the theme at $39, however, we can’t tell for sure when this will happen.
I will wait for that event, will buy, till then I am on hold and stand-by mode. Any coupon code that you can direct message me?
Unfortunately, we can’t offer coupons or personalised discounts here on ThemeForest.
I understand, I will wait for the right day.
I was just about to purchase after playing with the demo then quickly realised there are no examples of a store. In fact, I couldn’t find any examples with products at all? I need store components. Do you have any examples?
Hello, we are actually preparing a WooCommerce update that will come early next week. This will also include a shop demo and some serious shop improvements.
Do you have a date for the WooCommerce update release? I wantt to see it before I buy either your theme or BeTheme.
Hi, we are currently experiencing some delays; however, we anticipate the release of the update in the upcoming days.
Would love to see an online directory style template offered in the pre-built site list.
Hi, thanks for your suggestion. Unfortunately, online directories require some serious backend functionalities and we won’t explore it in the near future.
Hi, will it be discounted during this week?
Hello, thanks for reaching out. Vault theme was not included in the Mid-Year Sale this week.
Hi there, how can I edit WooCommerce pages – it will not let me with Elementor. For instance, the individual product page, etc.?
Hi, the WooCommerce pages are not directly editable. You can use Theme Builder to overwrite the default pages, but you will need a dedicated plugin that offers WooCommerce widgets.
Hi, can you explain to me what are the differences with all your themes? My plan is to create websites for SMBs like electrician, lawyers and so on. I see they all have the UI core system, so the only differences are the created demo ?
Hello, that’s correct! All our themes have the same features, and the difference is the demo layouts.
Thank you! Is it compatible WordPress multisite ?
Sure, you can use it with multisite.
Which theme should I buy then? Which one will have the more demos for SMBs local businesses, such as dentists, electricians, plumbers, lawyers…
Well, none of our themes is focused on local businesses, but we recommend Vault, since it has 50+ starter websites.
You said I can use it for multisite? But if I use multisite for different domain names, do I need 1 licence or one per domain name? (domain1.com, domain2.com…) If I do 20 websites, it might cost me a lot…
Hi, usually, multisites use either subdomains or subfolders of the existing domain. In this case, you will only need one license.
However, for multiple domains, considering each domain represents an individual business, you will need to purchase individual licenses.
So every extra domain on a multisite will cost me $59 just to activate a license? You don’t have an offer for unlimited licences ?
That’s correct. This is how themeforest licensing works.
Cant activate the theme. I am trying to contact the author and i get INVALID CODE. When i try to connect the envato, i get Error: Invalid Envato Account. If the issue persists, please contact us at support@uicore.co.
I also tried to send an email to support@uicore.co, but i get a reply: This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its recipients. This is a permanent error.
How can i get a help? I cant connect the envato account, i cant contact the support, i cant create an account on your support website.
Hi, please contact us at hello@uicore.co
Hey guys, are you no longer taking requests from this? https://feedback.uicore.co/
Hey there! Absolutely, we consider all the suggestions you send our way. However, it’s important to note that implementing certain features might take a bit more time compared to others.
So I am a long-time WP Bakery user and tried to give Elementor a try, even buying some themes that support it. I always come across the “Gotcha Moment,” where you are compelled to get Elementor Pro. I am not a fan of paying a subscription to something when its alternative is a one-time price and is the industry standard for the most part. Does your theme incorporate everything I need to take full advantage of your theme without having to purchase Elementor Pro? I also find myself having a love-hate with Elementor because something always seems to not work or hangs, and I assume a browser plugin that’s critical to me has conflicts with it. I only have 5 browser add-ons, and I cannot go without them.
Hi there! Absolutely, you can enjoy our theme without Elementor PRO or any other extensions. We’ve already incorporated essential features like premium widgets, theme builder, form builder, motion effects, and more.
Quickly became one of my favorite Themes, I have 15+ years of experience and I really love this one. However, I would really like to see some must-have features like more control over the Blog section (Category Filters to start with) and a also some standards for the Shop part as its way too simple now. thank you and good luck!
Hi, thanks a lot for your feedback. The category filters for blog and portfolio is already on our development plan, and the shop update is almost ready and will be released soon.
Very nice design and super fast loading. i wonder, did you have plan in future tu make design not in business style? i mean maybe for directory, trip, wedding design?
Hi, we’re currently focused on the business / corporate niche, but we’ll consider exploring other domains in the future. Thanks for the suggestion.
Hi, is this theme suitable for a single product site? Or which one of your themes do you recommend? Thanks
Hello, It all comes to the design you like. All our themes comes with the same functionality so it’s only a matter of the design you want to use.