524 comments found.
Im getting this message through my security plugin: The Plugin “UiCore Elements” has a security vulnerability. Type: Plugin Vulnerable Critical
Hello, the issue has already been fixed in v.1.3.14, but we’re waiting for Wordfence to update their status.
Hi, I wanted to transfer the theme to a new domain, but there’s a message saying the product transfer is blocked. How can I unblock it? I think I accidentally created a test URL, which is the domain I want to use, but there’s no option to delete the test URL (which is the URL I want to use) and change the main URL.
Hello, we have reset your limit. Keep in mind though, one license can be used on a single domain.
Is Vault good for Elementor 4.0?
Hi, I purchased the VAULT theme on February 25, 2026. I can’t submit a question to support: the category field is empty and I can’t continue. The theme looks very promising from the start, but I need to ask a question for another upcoming project. How can I do this? Thank you very much.
Hello, please try logging in a private tab. If that doesn’t work, reach out to support@uicore.co and we’ll assist you.
Hi! Where can I change the Simple contact form’s field names and also the success message?
Hello, the simple contact form doesn’t allow changing the field names or messages. For full customization, you can use the UiCore Contact Form widget: https://uicore.d.pr/i/16GxI9
Are we good to update to Elementor 3.34.0? It lists some incompatibilities with UI core, elements, etc.
Hello Pamela, we haven’t tested this release yet, but it will be our top priority after the holidays.
Can you let me know when you have tested? I have a lot of sites on hold waiting.
Waiting on updating 11 sites – but Elementor says it has incompatibilities with UI Core Animate, Elements and Framework. Please verify.
Hello, so far everything is running well on our end.
Thank you. Good so far.
Hi, I just tried to update to the latest 3.2.4 version but the website breaks after doing so. Fortunately I always do a backup before updating major versions of themes and plugins. My support has expired but if I renew support, do you help with troubleshooting why the latest version breaks the website. I did not get a chance to take a screenshot of the site but I got a mostly blank white page saying something about incompatibility. I was too busy trying to restore the site from the backup. Please advise. I would like to get updated to the latest version so that I’m not too far behind on the theme’s version.
Hello, please reach out to support@uicore.co, and we’ll help with the update.
hello,
can you please chase recent ticket sent. its quite urgent. ty
Hello, we replied to your ticket.
can you check again please?
hello can you check?
can you check again please? the site was fine and taken live and suddenly bug appeared
Missing Blocks and Pages in UIcore Library.
Why does the UIcore Library appear incomplete? Some blocks and pages are not visible.
https://snipboard.io/RtASy1.jpgHello, please update the theme and plugins to the latest versions. That should fix the issue.
Hi,
I’m writing to report a critical error that appeared immediately after updating the theme to its latest version.
Theme/Framework: UiCore Framework File path: /includes/extra/class-block-editor-style.php Error line: 108
Full error message:
Fatal error: Uncaught TypeError: Cannot access offset of type string on string in /wp-content/plugins/uicore-framework/includes/extra/class-block-editor-style.php:108 Stack trace: #0 … generate_css() ...
Context: The error occurred right after updating the theme. I haven’t modified any core or framework files. After the update, the WordPress admin panel stopped loading and displayed the fatal error above.
Current PHP version: (insert yours, e.g. PHP 8.1 or 8.2)
Steps taken:
Temporarily deactivated the uicore-framework plugin via FTP to regain access to the dashboard.
Confirmed that the issue originates from the generate_css() method inside the mentioned file.
I understand that my support period has already expired, so I’m not requesting direct support — I just want to report this bug so your team can review and fix it in a future release of the theme/framework.
Regards, Marcelo
Hello Marcelo, please share admin access at support@uicore.co and we’ll assist you.
hello, we placed a ticket question https://help.uicore.co/questions
can someone address it soon?
Hello, we replied to your ticket.
I wanted to Purchase this Theme, When i was reviewing it last week everything was good and well, now there seems to be some overlaps and a little collapsed on the demo. can you please check and fix it. If it is not much of an issue kindly confirm here so i can proceed to purchase. Please find the screenshot here – https://prnt.sc/GImANzjpdfMb
This is the Corporate Layout. Thx.
Hi, it was probably a caching issue. We purged it, so please check it again in a private tab.
Thank you for the Prompt Reply. Purchasing Now.
hello,
I have purchased an extra license and installed the theme on new domain.
While here https://my.uicore.co/, when i register the new product license key, i get notification its already in use.
But this is the first time we use it , we just purchased it.
ok i managed to connect it differently and worked. thanks
Are we good to update Vault with Elementor and Elementor Pro to 3.32.1?
The Elementor Update to 3.32.2 – says they don’t know about compatibility across a number of UI Core plugins. Can you verify that this update will work?
Hello, Elementor 3.32.2 runs fine on our end.
Hi Team! After updating to the 3.2.1 version, I am facing an issue with the Search Icon. after clicking the transparency is not working in the background. The screen is overlapping with the background, and the background is not defocused. Can you please look into it?
Hello, sorry for the late reply. The issue has been fixed in the last update.
Hi, In the Product grid, when we select source as current under the query options, it limits the product to only 12 and no option for pagination. And if we change it to custom or related, it chooses all the products from different categories. Is there a way to change the limit?
Hi, using the Custom query you can choose the categories, and also set the limit: https://uicore.d.pr/i/5gMtPt
Alternatively, you can use Advanced Product Grid for more options.
I cannot revole the lisence from my old website, (it said blocked by server) I want to use it for my new website, please help.
Hello, please keep in mind that one license can be used on a single domain. If you need to use the theme on a different domain, you will have to purchase an additional license.
Hello, if i buy this theme. Can i use all your themes what you have? Example: https://quylo.uicore.co/saas . all blocks in this page https://library.uicore.co ? How about checkout page?
Hello, the license will only grant you access to the Vault theme, and the other themes are sold separately. On the template library, you will get access to all blocks except the ones labeled “uicore.pro”, which are only available in our separate product.
The theme uses the default shop pages from WooCommerce, so there will be no custom templates available for it.
Hi guys. I’m trying to add a “Mega-menu” to the regular primary menu (context: the mega menu was built in the Theme Builder option of UICore)-. However, when i try to add it to the menu by going to Appereance > Menu there’s usually an option called ‘Theme Builder’ but it is not there, so i can’t add it. Any thoughts on how to “enable” the “Theme Builder” option in the Appereance > Menu section of Wordpress? Thanks in advance.
Hello, go to Screen Options (top right) and enable the Theme Builder section.
Thanks 
Hey, heads up – new issue found in UiCore Elements Plugin!
The file below is missing: (e-animations.css)
https://exampledomain.com/wp-content/plugins/uicore-elements/assets/css/elements/e-animations.cssBecause of this, the site’s loading time is getting affected.
Can you please fix it ASAP?
Thanks.
Hello, can you please share more details about this? The file e-animations.css never existed in this plugin.