253 comments found.
hello how can i have a main menu as same as the demo? when I edited name of item to personalize menu , it’s too simplified. I can’t create a main menu as graphical as your main menu. If you don’t understand what I mean , you should tell me , how can I send you 2 screen shot about this topic?
Hi mousaviczm,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Hello, I managed to translate everythin on the page with Loco translate, but I can not change “Categories” and “Brands” into my language, how do I do that? And footer on mobile is a bit messed up although it Doesn’t sow that in editor – letters are coming accross each other
Hi josbeslic,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Hello! I’m building my shop and now I’m trying to display a currency switch I’ve al ready install and configure it the WooCommerce Multilingual & Multicurrency Plugins, and I’ve already got my Key. The thing is that I cannot display the Currency Switch or button at the header just like you show up in your demo. Can you help me please.
Thank you in advance
Hi dinamo-,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Hello, i would like to hide the hamburguer menu on mobile as I am only using the website as a landing page for now. Can you please help me with this?
great theme by the way!
Thank you
Hi nubexmedia,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Hi I cant install the theme . Always error for downloading in wp.
Hi elyesj102,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
hello, I would like to ask if it is possible to remove the display of the author of the product after searching on the site by product name.
Hi tfujbonbelek,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
I installed version 1.04 of the theme and tried to import the demo data several times, but each time the Slider Revolution and footer widgets are missing.
Hi bogosipda,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Dear Customer Support,
I hope this message finds you well. I am writing to inquire about the features and functionalities of a WordPress theme developed by your team. I recently came across your theme and found it to be quite promising for my online shop project. However, I have a few specific questions regarding its capabilities.
Control Panel for Individual Shop Owners: Firstly, I would like to know if your theme provides a separate control panel for each shop owner. It is essential for my platform that every shop can have its own designated control panel where they can easily upload and manage their products. Can you please confirm if this feature is included in your theme?
User Registration, Login, and Online Ordering: Secondly, I would like to inquire about user registration and login functionality. In order to provide a seamless experience to my customers, I need a WordPress theme that allows users to register as a company or individual, and subsequently login to their accounts. Additionally, the ability to make online orders directly through the website is crucial. Could you please confirm if your theme supports these features?
Bank Transaction Fee: Lastly, I wanted to know if your theme handles bank transaction fees. Since I will be facilitating online orders and transactions on my platform, it is important to understand whether your theme includes a mechanism to calculate and apply bank transaction fees accordingly. It would be greatly appreciated if you could provide more details on this aspect.
I appreciate your prompt response to my queries. Please let me know if you require any further information or if there are any additional features or functionalities that I should be aware of in your WordPress theme.
Thank you for your attention to this matter. I look forward to hearing from you soon.
Kind regards,
Abhay Kafle Vertaafood OY meavax123@gmail.comHi abhay4321,
Thank you for being interested in our theme!
- Control Panel for Individual Shop Owners: our theme works with WooCommerce which allows you to add/edit products easily https://woocommerce.com/document/managing-products/
- User Registration, Login, and Online Ordering: it is a basic feature. Users can create an account easily. They can add their company name when checking out and you will know they are a company or individual.
- Bank Transaction Fee: WooCommerce allows you to add your bank account information. The transaction fee is charged by bank when your customers send money https://woocommerce.com/document/bacs/
Have a nice day!
Hi, I am checking the tutorial, but there is no explanation on how to edit the footer, just how to choose on, or make a new one with same pages…I can only change the title of a footer column, but can not edit the pages that are in the colum, links or names
Also, I am changing header type in settings as in instructions, but nothing is changed
Hi josbeslic,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
How can I connect instagram?
Hi swetabja221,
Please read the article at the link https://skygroup.ticksy.com/article/16759/ so information.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
When executing the Jaroti importer I get the following error
Se produjo un error al recuperar el archivo de: https://www.estancocampuzano.es/wp-content/plugins/themesky/importer/data/content.xml! Razón: 503 – Service Unavailable.
and it is not in the possible errors of the manual
Hi Igh3012,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!c
Hello , I want to know if woo commerce is life time free in this theme
Hi SamirAziz,
Yes, you can use it when you buy the Jaroti theme.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
want to know if this would be automatic seo
Hi devaansoverseas,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Hello,
My homepage doesn’t look good.. i don’t know what’s wrong. I’ve updated everything and tried to change the format or size of the fonts and the menu etc. but it didn’t work. Vapeslab.ch – when you open the Dev-Editor in the Browser you see many errors.
Could you help me out please?
Big thanks!
Greetings Qëndrim
Hi qendrimshaqiri96,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Hi,
I’m trying to change the font family site wide.
At first after installation it matched with your default font family now. Now the font has changed. I’m trying to change the font from theme options but to no success.
This is the website. https://www.greenerboutique.co.uk
Hi tabraiza,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Hi, i want to put a facebook and gmail login ind the dropdown login area ( desktop version ). How can I do that ? what file that I have to edit
By the way, in that dropdowm, there s only sign in form, there is no link to “register” I want to customize that
Hi octavspurchasing,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
can we add open search box in header instead of an icon to click and pop up comes up?
thank you in advance to share the method to update header for home page 1
Hi imrankhalid55,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Hello,
I have an issue with this template:
When you are in the categories view, if you add an item to cart from there the shopping cart icon on the top right will be updated to reflect the number of items as expected.
However when you are in the item details view if you click add to cart, the number of items are not updated until you refresh the whole page.
Kindly request your assistance on this.
Hi kikbellou, Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.
Have a nice day!
Hi, Great Product. Have couple of queries. 1. How to change the thumbnail image width x hight in product archive page. 2. Am uploading high quality picture but bot in product archive page and single product page image quality is poor. 3. How to change select options button in product archive page to add to cart button Can you help mw with this
Hi tashinshetty,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.
Have a nice day!
ThemeSky is not working in a blank wordpress installation
There is some code erros blocking website to load
Fatal error: Uncaught TypeError: extract(): Argument #1 ($array) must be of type array, null given in /[...]wp-content/plugins/themesky/widgets/instagram.php:19
I cannot edit footer and several other things because of this. Do you have a newer version of this plugin?
Hi viniciusbig,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.
Have a nice day!