176 comments found.
The plugin’s countdown timer does not support dates in 2026…
Hello,
Please check if you have updated the theme and its plugins to the latest version listed in change log.
To update theme and bundled plugins please follow instructions from this article – How To Update A WordPress Theme And Plugins. After you update the theme all of the plugins with available updates will be listed in Appearance > Install Plugins.
Support
Edge Portfolio part of
Qode Interactive
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hello, still no Elementor version?
Hello,
Unfortunately, there is no Elementor demo version for this theme. The demo content is created using WPBakery, and if you want to have all the layouts that you see on the demo site you will have to use that plugin, This is because we integrated our custom elements to work with that plugin. Those custom elements will not be available if you use some other page builder.
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Thank you. Unfortunately WPBakery is terrible. I’ll wait for an Elementor version. Greetings
Support
Edge Portfolio part of
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Hi. Is it in the pipeline for make a Elementor version of the theme, or not?
Hello,
At the moment no. We can forward your suggestion to add Elementor demo to our dev team to be considered to be added in one of the future updates, however, we cannot guarantee that this will be added.
You can check some of our thematically similar themes with Elementor demo in this link.
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I was just considering buying this, the price held me back because for what it is, it’s one of the most expensive themes here.. The more popular multipurpose themes that are way more flexible are all much cheaper. Then I see the same complaints and the author forcing using an independant support system which now doesn’t allow me to see the outcome of the issues with the colours for example. Sadly, I think I’ll have to pass on this. Way to expensive to be having these concerns/complaints.
Hi there,
We do have our support system where each users has the option to contact us and get any theme related help. This functions perfectly fine and our support team gives their best to help all our customers. If there are any concerns you are worried about please let us know and we’ll answer any questions.
Support
Edge Portfolio part of
Qode Interactive
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Colors are not regulated in any way in this theme, 90 dollars wasted. I’m about to go crazy, they don’t give support.
Hello,
Please understand that our average response time is around 24 hours on weekdays and that our support agents are trying their best to answer all of our users in this timeframe. Also, please note that our support management system is sorting requests by the latest requester update, so every time you send a new message in the same request, that request gets pushed down the queue.
We’ve checked and we see that your tickets have now been updated with response. In case you need further assistance please continue the conversation with our support team at the Help Center. Thank you.
We also recommend checking theme documentation in this link where theme options are covered in more detail.
Support
Edge Portfolio part of
Qode Interactive
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.
Colors are not regulated in any way in this theme, 90 dollars wasted. I’m about to go crazy, they don’t give support.
Hello,
Please understand that our average response time is around 24 hours on weekdays and that our support agents are trying their best to answer all of our users in this timeframe. Also, please note that our support management system is sorting requests by the latest requester update, so every time you send a new message in the same request, that request gets pushed down the queue.
We’ve checked and we see that your tickets have now been updated with response. In case you need further assistance please continue the conversation with our support team at the Help Center. Thank you.
We also recommend checking theme documentation in this link where theme options are covered in more detail.
Support
Edge Portfolio part of
Qode Interactive
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Hi There! I want to know that how long is support after purchasing ? i want it for my Gaming website ?
Hi there,
After you purchase our theme, you will get 6 months of support. 
Support
Edge Portfolio part of
Qode Interactive
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Hi, how can I change the colors the right scrollbar and the decorative | bevor the headers?
Hi there,
Since the author’s dashboard is meant for general inquiries and pre-sale questions we would appreciate it if you could submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article.
Support
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Qode Interactive
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ok I have opend a Ticket
Hi,
We’ve checked and we see that your ticket has now been updated with response. In case you need further assistance please continue the conversation with our support team at the Help Center. Thank you.
Support
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Hello, i recently reset my website and when i go to install demo content it uploads super fast and says its complete but it doesnt install the demo content, i dont currently have support but i just want to know if im missing something?
Hello,
We are currently experiencing certain issues with our servers. As a result of this, the access to a number of live demos is temporarily restricted, and some theme functionalities like the demo import will not be available for a short period of time. We are currently working with our hosting service on resolving the issue as soon as possible. We thank you for your patience and understanding.
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Thank you kindly!
Hi,
The XML import is working and you can find more info on how to import via XML in this article here.
If you need any assistance with the theme or theme options you should know that you can always turn to our support team and our support agents will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
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Hi I want to buy this template but I have few questions. Is there login/sign up page inside the template?
Hello,
Thank you for reaching us!
There is a My Account page by WooCommerce, however there is no Membership plugin for player or team registration.
For a more detailed overview of theme’s options please check the documentation in this link and let us know if you have any additional questions.
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i have a question regarding your wordpress themes, i want to buy the Overworld – eSports and Gaming Theme but saw that the wordpress version is outdated. can you count on these themes being updated by you to the latest version of Wordpress?
Hello
Thank you for taking interest in our theme!
Our dev team is working hard at the moment on updating all our themes. We don’t have any ETA when this update will come out, however once it is updated this will be listed in the change log.
To run the theme on the latest WordPress version you can use this plugin.
Newer WordPress versions introduced block based widgets feature, so we do recommend using this plugin which reverts widgets back to classic as a temporary solution until we add compatibility with block based widgets.
Do let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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Is this theme still updated ? I would like to buy. Do you still provide support ?
Hello,
Thank you for reaching us!
We are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out, however once it is updated this will be listed in the change log.
Once you purchase any of our themes you will get 6 months support period and you should know that you can always turn to our support team and you are more than welcome to submit a request at our help center and our support team will be happy to help.
Support
Edge Portfolio part of
Qode Interactive
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Hey there, is their a Front End/Back end system included for Player & Team Registration?
Hello,
Thank you for reaching us!
Players and teams are added in the backend. Please check the documentation in this link. Unfortunately there is no registration/login module in the front-end.
Do let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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Hi, I went ahead and bought the template. I have just created a server with PHP 8.0 and installed wordpress but it has installed version 6. Have you tested with version 6 or do I need to downgrade wordpress and if so to what version?
Thanks.
I think I have answered my own question as I get the following error when I try to install the needed plugins.
“Installing Plugin Overworld Core (1/8) There has been a critical error on this website. Please check your site admin email inbox for instructions.”
Hello,
Thank you for choosing our theme!
You can run theme on the latest WordPress version, however in that case we recommend using this plugin as a temporary solution if you run into issues with widgets on the latest WordPress version.
Newer WordPress versions introduced block based widgets feature, so we do recommend using this plugin which reverts widgets back to classic as a temporary solution until we add compatibility with block based widgets.
Please note that plugins should be installed and activated one by one. If you’ve selected all plugins and chose installation as bundled action, then this could create issues.
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
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Thank you I will do that in the future
As a final comment here your idea worked perfectly thank you.
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I am considering this theme but wondered what is the current PHP version you recommend? I now use PHP 8.1 for most new projects. Thanks.
Hi there,
Thank you for taking interest in our theme!
We haven’t tested the theme with PHP 8.1 yet. We recommend using PHP 7.4 or PHP 8. You can see our recommendations regarding server resources in this article Recommended PHP Versions And Resources And How To Set Them.
Do let us know if you have any additional questions.
Support
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Hi: about your gaming wordpress theme, I would like to know if it already includes the plugin to track and upload the battles, the position tables, and results of every battle?
Hello,
Thank you for reaching us!
With the theme you can add players, teams, tournaments and matches (please see screenshot).
You can add score of each team in match single settings as shown in screenshot and with the “Match List” shortcode you can display selected matches and their results as shown in tournament single here.
For more detailed overview of theme’s options please check the documentation in this link and feel free to reach us if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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On the Overworld theme, is it possible to change the colors and if so what are the color choices
Hi there,
Thanks for taking an interest! Yes it is possible to change the colors of the theme, from background, different elements to font colors. You can check our theme documentation here for a better overview of our theme options. We hope this helped and let us know if you have any additional questions.
Support
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Qode Interactive
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Any update when this will be updated for wordpress 6.0 or even earlier versions latest has been 5.7
Hi there,
Please note that our developers are constantly working on updates for all our themes. At the moment we don’t have any ETA when the new update will come out but we hope it will be released soon and you will for sure be notified once a theme update is out.
If you are having any issues with our theme, we would appreciate it if you could submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article.
Support
Edge Portfolio part of
Qode Interactive
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Hi, after I click on demo the landing page is not loading.
Hello,
Thank you for reaching us!
We couldn’t reproduce this at the moment. Please try clearing your browser cache and try once more. You can try accessing landing page directly through this link https://overworld.qodeinteractive.com/landing/
Do let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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Hi, thanks under IE its OK
Support
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Hello, are you also selling this theme as HTML version?
Hello,
Unfortunately no, we don’t have HTML versions of our themes.We are focused on creating WordPress themes that offer you easy management of dynamic content, which is why we are not creating static HTML files.
Support
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