2341 comments found.
Hi! Pre-sale question: Can I use the theme license for a while (max. two months) on my domain (diegoalejandro.net) and then migrate to another domain (my client’s domain)? They don’t have a Cpanel, so I prefer to build their site on my subdomain (test.diegoalejandro.net) and then migrate with the duplicator plugin, for example. Could the license change (for only one time) the domain name? Really an excellent theme. Congratulations.
Hi there,
Sure, that’s possible to migrate 
Please let me know if there is anything else I can do for you.
Warmest Regards.
Thank you very much, I already bought the theme.
Latest HUB is not working, it gives error for hub/liquid/extensions/hub-ai/hub-ai.php etc and nothing works.
Could you please submit a ticket providing all the relevant details about the issue you’re facing? This will enable our support team to assist you more effectively.
We are committed to helping you resolve this issue and ensuring a smooth experience for you.
Best regards, Team Hub
Elementor drag and drop function suddenly stopped working. There a decent amount of people online that are having similar issues with Elementor. I can still edit the individual components of the page but I cannot move those components or add new ones. It would be a huge headache to convert those pages to WP Bakery…. assuming that still works. Please advise. I put its a support ticket as well but this is information I would want if I decided to buy the theme today.
Thanks for purchasing the theme, whenever you need help.
We’d love to assist you.
Is there a method to make an image open a video lightbox? The ‘image icon’ doesn’t work. The media gallery could possibly be a work around but it’s not an option from the backend, at least not with bakery. https://originalhub.liquid-themes.com/elements-media-gallery/ <— does not exist.
Any insight is greatly appreciated.
Nevermind, found a workaround. Icon image seems to only appear if there is text for the button. But you can use .btn-txt: display:none; to eliminate that.
Glad it’s fine now, feel free to reach us whenever you need help.
when I enter the purchase code and email and click next. I get the following error /wp-content/themes/hub/liquid/admin/updater/liquid-updater-class.php on line 211
Hello,
To better assist you, could you kindly submit a ticket? This way, we can provide a more accurate solution.
Best Regards, Team MagicAI
I have a serious problem that is blocking development, the videos don’t work, I put it in the editing page, but in the visualization page the place for the video is blank. I already opened a ticket: #21181
I’ve checked our system and noticed that your ticket has already been responded to. If you need further assistance, please reply to the ongoing ticket. Our team is here to help and ensure your experience with our product is smooth.
thanks
Hi. Why is my logo blue on mobile? On desktop it’s white. https://www.lissos.no/home/
Could you please submit a ticket providing all the relevant details about the issue you’re facing? This will enable our support team to assist you more effectively.
We are committed to helping you resolve this issue and ensuring a smooth experience for you.
Best regards, Team MagicAI
Hello, I have an open ticket there for almost two days, number #21042
they haven’t returned me yet, a simple doubt there, could you help me?
I’ve checked our system and noticed that your ticket has already been responded to. If you need further assistance, please reply to the ongoing ticket. Our team is here to help and ensure your experience with our product is smooth.
Is there a way to customise the, ” you’ve been added to our mailing list” message?
I can’t see your purchased badge.
Hello I need to translate mailchimp box confirmation messages. My support has already expired, can you give me a hint how can I do it? Can it be done with loco translate? Thank you
Hello!. Please I need your help
I need to translate the Mailchimp checkbox confirmation text. Where can I do it? Why Loco Translator can you? In which file?
https://prnt.sc/nsestrqMi7dfThank you so much
I am unable to view videos or any of the inbuilt elementor animations. You mentioned on one of the comments that its due to turning off elementor functionality. Not sure where that is from. Please elaborate
I can’t see your puchased badge.
Hi there,
Please reply to my ticket.
Thanks
I’ve checked our system and noticed that your ticket has already been responded to. If you need further assistance, please reply to the ongoing ticket. Our team is here to help and ensure your experience with our product is smooth.
what does exclusive mean in elements?
They are only avabable on Hub
Hi, how can I deregister my license ? Can you help me? Thank you.
It’s done for you.
i get this message:
“Purchase code is invalid.”
Hi mate.. Still dont work.. Please deregister my license. Thanks for your time..
I’ve checked our system and noticed that your ticket has already been responded to. If you need further assistance, please reply to the ongoing ticket. Our team is here to help and ensure your experience with our product is smooth.
Hi can you check please the email I sent you? One of our keys are not working…
It should be fine now, could you please re-try?
Works, thank you! Can you guys please update hub to work with latest woocomerce version? Look: https://i.imgur.com/p6ZyQL2.png
Already done, coming with the next update
This demo: https://starthub-x.liquid-themes.com/ StarHub X is broken. Connection timed out Error code 522
This demo too: https://dark-ai.liquid-themes.com/ Dark AI, is broken Connection timed out Error code 522
Could you please re-check?
Awesome support!! Thanks!!
I have submited support ticket almost 10days ago still no reply.
May I know how do I display product attributes like this template below
https://fashionstorepro.liquid-themes.com/product/round-sunglasses/Hello Aaron,
I noticed that a response was sent to you on the same day of your query, precisely 10 days ago. If you could please check once again, that would be appreciated.
Should you require additional help, don’t hesitate to reply to the ticket. We’re always here to assist you.
Best Regards, Team Liquid
Hello, when I add a mega-menu in the menu, the page goes into some error mode and is all white, when I return to NONE the page goes back to normal. I have the latest HUB 4.1.1, WP 6.2.2.
do u now what happend ?.
never mind i fix this. I do another new menu and now working good.
Glad it’s fine now, please let us know if there is anything we can do for you.
Hello.
First, thank you for your great theme.
I am trying to change the text color of side menu navigation to white on dark rows in elementor. Here is my approach:
- Edit Liquid Custom Menu > Style Tab > Colors over dark rows> CHange all colors here
- Edit the section I want to have this effect on > Section Option > Luminosity set to dark
But nothing happens
What am I missing?
Thank you in advance
Hello there,
To better assist you, could we kindly request you to submit a ticket? This way, we can understand the specifics of your query or concern and provide a more accurate solution.
Best Regards, Team Liquid
Hello, can I customize everything using Elementor, or are there certain sections where only the text can be modified without changing the design and elements?
Hello there,
Hub WordPress Theme is designed with complete customizability in mind. It provides you with the flexibility to tailor everything to your unique needs and preferences.
Warmest Regards, Team Liquid
