12922 comments found.
Hello Sr! Im trying to make something that i can’t, how can i do this???
https://woodmart.xtemos.com/demo-travel/demo/travel/I wanna see only the SERVICES from the LOCATION that i select.
For example, if i select MALDIVES as location, inmediatly i wanna see in to the right only the services Maldives has.
Hope you can help me.
Thanks!!!
Hi,
Unfortunately, there is no such option in our theme and WooCommerce by default. It may require additional code customization or an extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
It seems that your updater does not work. I am unable to update to WPBakery Page Builder version 6.13.0
Hello,
If you can’t use automatic updates, you can download the latest version of the plugin in your account on our website xtemos.com. Then, go to Dashboard -> Plugins -> Add new and replace your current version with the latest one.
Kind Regards
How can I add the word “cart” underneath the cart icon in the header? It says, text and icon but it doesn’t actually add the text.
Please advise.
Ryan.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
You have reached the activation limit for your purchase code. Note that you are allowed to activate it on one website and on one development copy of this website. Check all your activations on our website in your account section. You are able to deactivate your domains there. Then you will be able to activate the theme again.
Hello,
Thank you for using our theme and contacting us.
You can manage all your purchase codes in your account on our website xtemos.com From there, you can remove your old activations for domains that are no longer in use. Then you will be able to activate the theme on the new domain. If you don’t have an account on our website, you can create it using your purchase code here https://xtemos.com/my-account/
Kind Regards
Hello, After installing plugin wpcf7-redirect Contact form 7 stopped working even after deleting the plugin. Would you please assist us in this issue?Thank you, the website is: https://sub.archideal.eu/kontakt/
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
How can i delete/noindex /page/x/ (eg. website.com/page/4/) urls? They get indexed in google and that makes it impossible for google to detect that they should index the main product category url.
Hi,
Unfortunately, there is no such option in our theme and WordPress by default. It may require additional code customization or an extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
Hi i found a problem when using the mega menu widget in the elementor, when i set to horizontal view https://prnt.sc/qm8Z8tw3kpcM it seen everything ok, but when when i view from my front end it show white color text https://prnt.sc/itqchmGrt0uC
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hi. Presale question. I did not find in your theme the option that let’s the customer choose the quantity on shop page. It is available somewhere and i did not find it? It’s very important to me this function. Thank you.
Hello,
Thank you for contacting us.
Sure, you can see how it works on our website here https://woodmart.xtemos.com/megamarket/
Kind Regards
Why is there no template for art gallery? Could you please work on that?
Hello,
Thank you for contacting us.
Check our Mercury template. It should fit the art gallery website perfectly. Here is the link https://space.xtemos.com/demo/mercury/home-2/
Kind Regards
Hi
There is combability issue with new wordpress and woocomerce version from woodmart
are you going update theme?
Thanks
Hello,
Thank you for contacting us.
Our theme doesn’t have any compatibility issues with WordPress and WooCommerce at the moment.
Kind Regards
do you have an example of a horizontal mega menu? i have looked but all seems to have a vertical mega menu.
Hello,
Thank you for your question. Could you please send us an example of such a menu so we can better understand what you mean exactly?
Kind Regards
hello i am using LSCache and my server support configured the plugin. I got high scores from pagespeed and gtmetrix. But for real experience when i enter my site, i wait for 4-5 seconds to load. How can i make site to load immediately? Thanks
Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
Also I did every patch of your updates and now i switched off all the cache options on LSCache but again it opens corrupted then switches to normal. How can i fix it?
Hi!
Where are the settings to modify the design of the Main Menu? Like: ‘hover item color’, ‘active item color’, ‘font-size of dropdowns’, etc.
Hello,
Thank you for reaching out to us with your question. We appreciate your interest in our product and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Could you please fix this alert that is reported from the Wordfence plugin: https://www.wordfence.com/threat-intel/vulnerabilities/wordpress-plugins/woodmart-core/woodmart-core-1036-missing-authorization-to -privilege-escalation
Hello,
This bug has been already fixed in our theme. Make sure that you are running the latest version of the theme. Also, the WoodMart core plugin needs to be updated to the latest version 1.0.39 too. You can do this in WoodMart -> Plugins.
Kind Regards
Thank you so much!. Yes, it’s already updated.
You are always welcome.
do you have preview site for admin page?
Hello,
Thank you for being interested in our theme. Unfortunately, we don’t have a backend demo for our theme.
Kind Regards
hello, I have looked for this back and forth, do you know where do I disable the product count?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
It’s sad that my favorite “Woodmart Theme” can’t create a small news site.
The content displayed is limited, there is no necessary setting function, and in the “Articles category” it is not possible to use descriptions and shortcodes.
I need to use shortcode in “article category” description, Different way to display in detail post single page.
Hope there will be an update so I can make a small news site. Thanks
Hello,
Thank you for your feedback.
We will consider this as a feature request for our updates.
Kind Regards
Thanks, have a nice day
Greetings, it is possible to import variable images using your theme? Can you tell me which csv importing plugin is compatible with this fuction if tehre is any…? Thank you!
Hello,
Thank you for being interested in our theme.
Our theme product variations images information is stored as IDs of images for each variation. Unfortunately, we don’t have an instruction for this but you should be able to do this with any popular import plugin.
Kind Regards
can i use licence activation locally and also on production server ?
Ok i read, your message on the activation setup. But I registered with a wrong email, and because i entered the purchase key, it wont let me register again with the same purchase key. achouikh@gmail.com is the email i just registered with, please delete it so i can register again with the correct email address. thanks.
Hello,
Thank you for contacting us. Please, try to create an account now. Let us know if it works for you.
Kind Regards
Hi. Is there a way to download the old versions? I seem to have a malware issue and I’d like to compare the files in production to the original ones. Unfortunately, I don’t have the the original files at hand. And I can only download the latest version here. This doesn’t help.
Hello,
Unfortunately, we don’t provide old versions of the theme. To fix the vulnerability in the theme you have to update it to the latest version as well as the WoodMart core plugin.
Kind Regards
While updating might solve the problem temporarily, things might still be infected again. Comparing the current infected files to the original is necessary if one wants to investigate the issue/malware.
I wish you provided a way to download the previous versions.
It will not be infected again since the vulnerability will be fixed. If you will get it again then it would mean that your website has another vulnerability that is not related to our theme.
I’m not saying that it’s related to the theme. I just want the original copy of some specific version of the theme. On WordPress, one can find the previous versions of a plugin. This is a great feature.
My goal isn’t just to get rid of the malware. I’m trying to understand how it came to be, and how far it has spread. To do this, I need to compare the current state of the site to the original versions of files (wordpress, plugins, themes, etc.)
It seems my request won’t be dealt with.So, thanks for the reply anway.
OK, please, send us a message using the contact form on our profile page. Specify the version number and we will send you this version via email. https://themeforest.net/user/xtemos
