131 comments found.
Hello, a pleasure to greet you! I have several problems, I liked the theme and I bought it but I have a question, it is more complex than others I know, the question is what licenses do I need for the theme to work in its entirety? Or do you provide me with the licenses for the theme to work? On the other hand, I want to know where I can find a wpbakety tutorial in Spanish please. send me the support link, thanks for your help
Sorry, the project I have is a virtual store with woocommerce
Hello,
The documentation for the page builder can be found here: https://wpbakery.com/features/support/visual_composer_documentation/ if you have your PC on Spanish I believe it will translate the pages for you.
You don’t need any more licenses, once the theme is installed you are set up to go.
thank you
Hello, i cant find where and how i change the layout of a Mega menu. I get no option to open it up in WP Bakery Page Builder. if i klick on MT Mega Menu in the admin section i get directed to the page where all the menus is, When i choose to edit a menu in there i get redirected to the normal wordpress page editor not to WP Bakery Page Builder and in that page i get no option to open it up in WP Bakery Page Builder. Please tell me how to do it. Thank you
Hi,
Take a look at this tutorial in order to learn how to edit mt mega menus using WPBakery:
https://modeltheme.com/knowledgebase/how-to-visually-edit-mt-mega-menus-using-wpbakery/.If you still need help submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you.
Regards!
I just bought this theme. I have downloaded all the files and documention.. When i am uploading the ZIP file to my wordpress it can not be installed it says missing stylefile style.css Please help me.
Hi,
Please unzip the package and only install the theme file. This is a common issue when downloading the entire package
hi there I bought your template but how do I set up the commissions per vendor? Is it automatic commissions taken from the sale? Or do I have to add a plugin?
Here is a documentation if you use the WCFM multivendor plugin on how to set commissions: https://docs.wclovers.com/commission-setup/
Hi Team, this is Moumita lead support from MultiVendorX team.
We have some urgent quires, can you please share your email so we can get in touch.
Hi,
Sure, Email us here sales [at] modeltheme [dot] com
Hello , I am currently building my marketplace with MultiVendorX multi vendor plugin . Will your theme work for my website ?
Yes it is! MultivendorX has been renamed from WC Marketplace (WCMp)
We did tests and the theme is compatible with it.
I got confused as it was not mentioned anywhere in your page . Thanks for your help . Can share a demo with MultiVendorX ?
Hi can you share a demo please . It is really urgent for me
Hi , i want to purchase your theme. Can you please tell me if i can use a multi vendor plugin with your theme on my site ?
Hi,
Yes! It is compatible with 4 multi-vendor marketplace plugins:
- Compatible with: Dokan Multi vendor marketplace plugin – Tested with the Free Version)
- Also compatible with: WCFM Marketplace
- Also compatible with: WC Vendors Marketplace
- Also compatible with: WC Marketplace (WCMp)
Will your theme not work with MultiVendorX plugin? As i am already using the pro version of the plugin
Yes it is! MultivendorX has been renamed from WC Marketplace (WCMp)
We did tests and the theme is compatible with it.
Thanks for the help . I went through multivendorx’s website but i could not find you theme in the list of their compatible themes https://multivendorx.com/third-party-themes/ . Is it not fully compatible ?
This them working very slow
Please submit a request to our help center (https://modeltheme.com/support/#new-request ) and one of our agents will assist you.
Any update soon?
Hi,
We are updating our themes regularly. This is our policy. In case a theme has visual or code issues, then an update is made quickly.
Now, any particular reason for requesting an update for the Iffiliate theme? As we know there are no bugs reported (unsolved) at this moment.
Thank you!
can you upload custom fonts to this theme?
Hi,
Yes! Please use this free plugin to include any type of custom font: https://wordpress.org/plugins/custom-fonts/
hi this theme is like amazon right? users can create their own accounts and load up their own products and the site will gain commission right? i installed my template and i don’t see “register” option. please confirm this functions like Amazon and advise.
Yes! Customers can open their stores on your website and you (admin/site owner) will get commissions from their sales.
You can open a help ticket here https://modeltheme.ticksy.com/ and we will check if the installation is all completed.
does your theme will work with these affiliate plugins?
https://codecanyon.net/user/wpsoul/portfolioHi,
Yes, Iffiliate is fully compatible with Content Egg plugin.
ok thank you
hey i boughjt your template yesterday and i can’t import the demo…it’s refusing to load…please advise.
Hello and thank you for contacting us,
Your license is active, so the best way to see what is going on with it on your WordPress is by opening a help ticket.
That being said, Please submit a request to our help center (https://modeltheme.com/support/#new-request ) and one of our agents will assist you. For an easier solution, please also describe the problem with as many details as you can (including screenshots).
We also require FTP + WP Admin credentials in order to investigate & fix any possible remote problem.
Regards! -MT
Hi,
Can you import items only that are discounted from amazon & ebay? Also wondering if imports auto updates in case item gets removed from amazon or they remove discount etc. thanks
Hi,
Please take a look at the F.A.Q Section to see the available/compatible tools to import from Amazon/eBay. With the mentioned tools you can surely do this.
- MT
Hello,
I have already buy this theme and first this theme I need install in my dummy domain for development purpose then I will move in to main domain. So what’s process.
Hello and thank you for contacting us,
Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you.
Regards!
I have submitted ticket on your help center.
I have create ticket but no reply from your support
Do you have a ticket link or ID? Thank you!
How to add purchase code from admin panel?
Please check the open ticket, our support team has replied more than 2 days ago!
Hi Can I use this theme for my website selling short stories on amazon
Is this spam?
this theme is compatible with the content egg plugin?
Hi,
Yes it is compatible!
Hallo ... wie kann, ich im Header My Account löschen
Hello … how can I delete My Account in the header
Hi,
This can be done by overriding the header template from the parent theme to your child theme.
We can guide you to do this if you open a help ticket here https://modeltheme.ticksy.com/
Hello there, I’m sorry about this. But I am new to wordpress and after installing your theme, I have found the WP backend difficult compared to shopify which I am used to. I am going to look for a shopify theme now instead, so kindly asking for a refund if possible? Thank you, Marianne
Hi Marianne,
Please check the refunds policy ( Can I Get A Refund? -> https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund- ) and you feel you are in one of the valid reasons to ask for the refund, you can open a request here https://themeforest.net/refund_requests/new
Hello, I’m a buyer of the theme and I have a question. I would like to use the Course Affiliates theme, but I can’t find a way to create or post courses. The links in the demo do not work, so no course description can be seen. Maybe you can help me with that. Many Thanks Toni
Hi,
The courses affiliate demo is (as the name of this demo says) an affiliate demo. So, all the course blocks from the live demo (in a real site case scenario), will contain links (added manually) from other course sites, such as Coursera or Udemy. This is how an affiliate site works.
Now, if you want to host courses on your site, please use the LearnPress plugin https://wordpress.org/plugins/learnpress/ (it is free)
Hello, you misunderstood me. On the Courses Theme demo page, the courses offered are for display only, with no further explanation. I don’t want to sell any courses, but I want to show a course explanation after someone clicks on the ad. That was my question. This is possible with the products in the shop. Thanks Toni
To put a custom link to any affiliate product, please follow this tutorial: https://modeltheme.com/knowledgebase/custom-buy-now-link-text-on-woocommerce-external-affiliate-products/
Note: As we said before, usually those links will lead to course affiliate sites, such as Coursera or udemy or whatever site you want. In case you want to point to a custom page on your website, simply create a page of your choice, add some content on it and set the link on the product link field.
