446 comments found.
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
Hello, Dear Customer!
This issue occurs, because Google Maps require now API key.
Please obtain your personal API key here: https://developers.google.com/maps/documentation/javascript/get-api-key
Also read this article about how to perform this: https://nearplace.com/blog/how-to-generate-google-map-api-key-for-free/
Then insert your key in Maps shortcode via page builder, save changes and check results at front-end.
Also activate the Maps JavaScript API for your project. You may need to enable it under APIs in the Google Cloud Console.
To activate the Maps JavaScript API for your project, click the link below:
https://developers.google.com/maps/get-started#enable-api-sdk https://support.google.com/googleapi/answer/6158867?hl=enOnly you can do this because of the authentication policy of your Google account.
As alternative solution, you may try this nice tool: https://www.embedgooglemap.net/ Choose your location, zoom, width, and height for map. Copy HTML code and insert it in Text Block element between divs tags via Unyson Page Builder:
http://prntscr.com/pbn0bgSave all changes and you’ll receive a nice result: http://prntscr.com/pbn14h
Best Regards!
AccessPress Social Counter plugin cannot be found and is having issues with API. Is there another solution for this. I can’t install it with the them I just purchased.
Hello!
Thank you for using our theme!
It seems that plugin’s authors have not update it. But please don’t worry, this plugin is not required for your site’s work, so you can just ignore this message.
You can install all other plugins and demo content that you need.
If you have any difficulties – feel free to reach us!
We provide our tech support via ticket system.
You can submit a private ticket at our support forum if you need any help, and we will assist you.
Best Regards!
wordpress is telling me that there is something wrong with the plugin API. Are you familiar with this error?
Here is my purchase code: 64763207-e788-4417-aa16-a477884e69d1
Hello,
I have texted you many times about a problem with the theme i bought from you and no answer. Is there any reason why is that? It’s been 3 weeks, and nothing….
Hello, Dear Anna!
Thank you for using our theme!
Sorry about this situation, maybe this is some kind of mistake.
Can you please clarify where did you sent your messages?
We provide our tech support via ticket system.
Please submit a private ticket at https://mwtemplates.ticksy.com/ with the description of your request, and we will assist you.
Best Regards!
Yes, even now I have open ticket.
Thank you!
Our support staff will check it ASAP.
Best regards!
is there a way where i can make a section only be seen on mobile?
Hello, Dear Customer! Thank you for your message. Yes, it is possible to do via CSS. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the description of your request. Our team will help you to apply correct code. Best Regards!
One of the best I’ve ever seen on Envato<3
Thank you! If you have further questions – please ask us. Best Regards!
Hello,
There is a problem with the theme installation. I cannot install the plugins, and therefore I cannot start working on the website. Can you please do something?
Regards,
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
Dear Theme creator,
I would like to request a refund of the price of the product. Because he did not state in a visible place that the images in the demo are not part of the theme. I’ve never seen such a thing that these are not part of the topic. The topic is so misleading. After all, the images are included in the demo. Even there, it must be vaguely presented. If they do not do it this way, it must be written in the demo section that the images are only illustrative. Please return the price of the product.
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com, and we will upload for you images in high resolution. Best Regards!
Important! First you should install the demo content on the parent theme, then you should activate the child theme. If you do not activate the child theme – you may lose all your customizations after theme updates!
please help me
Hello, Dear Customer. Please read this article about how to install the theme with demo content: https://mwtemplates.ticksy.com/article/12433/ If this step will not help you – just submit a private ticket at https://mwtemplates.ticksy.com/ or email at modernwebtemplates.com@gmail.com and we will assist you. Best Regards!
hey there, Does this theme support Elementor? Or can we use the plugin in it? E-mail- Pinkcrushers4@gmail.com
Please reply as soon as possible.Hello, Dear Customer. We have just sent you reply via email. Please check your inbox. Best Regards!
Hello, i purchased the ubella and installed the plug in for wordpress but it is saying that it the plug in does not work. Please help.
This is what is saying.
“Unpacking the package…
Installing the plugin…
The package could not be installed. No valid plugins were found.
Plugin installation failed.”
Hello, Dear Customer! Thank you for your message. First, please extract the downloaded package with a theme with any ZIP software. Then upload theme.zip (in every case, the name of the archive will rely on its meaning) via WP Dashboard => Themes => Add New => Upload theme: http://prntscr.com/w7v4ck Click “Install” – then activate your theme. Then download plugin here: https://webdesign-finder.com/docs/accesspress-social-counter.zip Currently this plugin under WordPress pending review because of update. Then install and activate all plugins and extensions then click WP Dashboard => Tools => Demo Content Install => Install.
If the “Demo Content Install” button doesn’t appear in “Tools” – click WP Dashboard => Unyson and check, if all extensions are active: http://prntscr.com/suyx1v
If not – activate them and return in Tools => Demo Content Install => Install: http://prntscr.com/26cg82f If you have further questions – please submit a private ticket at https://mwtemplates.ticksy.com/ Best Regards!
unable to install AccessPress Social Counter
Hello, Dear Customer! Thank you for your message. Please download plugin here: https://webdesign-finder.com/docs/accesspress-social-counter.zip Currently this plugin under WordPress pending review because of update. Then install and activate all plugins and extensions then click WP Dashboard => Tools => Demo Content Install => Install.
If the “Demo Content Install” button doesn’t appear in “Tools” – click WP Dashboard => Unyson and check, if all extensions are active: http://prntscr.com/suyx1v
If not – activate them and return in Tools => Demo Content Install => Install: http://prntscr.com/26cg82f If you have further questions – please submit a private ticket at https://mwtemplates.ticksy.com/ Best Regards!
Hi,I would like to know is it possible to install the WP User Frontend plugin instead of ultimate member so that on the home pagewe are on the menu point model panel so that the models can register and upload their own photo thank you for Anwer
Hello, Dear Customer! Thank you for your question. Our theme includes custom plugin with basic functionality for models. First, it is possible to create and modify necessary parameters for all models globally: https://prnt.sc/12kvphd In list of Models you may modify the values for it: http://prntscr.com/12kvoj8 and https://prnt.sc/12kvqim Besides, here are available other additional models for each single profile: Skills: https://prnt.sc/12kvva9 General information: https://prnt.sc/12kvvt5 Social links: https://prnt.sc/12kvwjx , Contact info: https://prnt.sc/12kvxb5 You may also use 3-d party plugin to extend theme’s functionality, such as WP User Frontend plugin. But this is 3-d party plugin and we don’t guarantee complete compatibility with our theme. Best Regards!
“Hello. Having chosen the Ubella theme and having the Ultimate Member plugin, I would like to know how to create a member area where each model can register and upload their profile online
Hello, Dear Customer! Thank you for your message. Please clarify, did you install demo-content? If not – just follow these instructions: https://mwtemplates.ticksy.com/article/12433/ First, it is possible to create and modify necessary parameters for all models globally: https://prnt.sc/12kvphd In list of Models you may modify the values for it: http://prntscr.com/12kvoj8 and https://prnt.sc/12kvqim Besides, here are available other additional models for each single profile: Skills: https://prnt.sc/12kvva9 General information: https://prnt.sc/12kvvt5 Social links: https://prnt.sc/12kvwjx , Contact info: https://prnt.sc/12kvxb5 In order to extend theme with Ultimate Member plugin please watch this video-tutorial https://www.youtube.com/watch?v=hiicnjMxkYM&ab_channel=BestSiteHack and check documentation: https://docs.ultimatemember.com/article/180-getting-started-with-ultimate-member. For further questions, please submit a private ticket at https://mwtemplates.ticksy.com/ Best Regards!
Trying to install plugins but i get this error message:
Something went wrong with the plugin API.
problem with one plugin, all others worked. AccessPress Social Counter has an issue
Hello, Dear Customer! Thank you for your message. Please download plugin here: https://webdesign-finder.com/docs/accesspress-social-counter.zip Currently this plugin under WordPress pending review because of update. Then install and activate all plugins and extensions then click WP Dashboard => Tools => Demo Content Install => Install.
If the “Demo Content Install” button doesn’t appear in “Tools” – click WP Dashboard => Unyson and check, if all extensions are active: http://prntscr.com/suyx1v
If not – activate them and return in Tools => Demo Content Install => Install: http://prntscr.com/26cg82f If you have further questions – please submit a private ticket at https://mwtemplates.ticksy.com/ Best Regards!
Unfortunately, after installing the theme, it will cause serious errors on the website. This theme doesn’t work on my website and I would like to request a refund.
Hello, Dear Customer. Please read this article about how to install the theme with demo content: https://mwtemplates.ticksy.com/article/12433/ If this step will not help you – just submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
I look forward to your reply. Taner
Hello, Dear Taner! Thank you for informing us about this issue. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
Good afternoon, I need to insert Video in the Models Zone, how can I get that. Thank you very much
Hello, Dear Friend! Thank you for your message. Our team has solution for you. Could you please submit a private ticket at https://mwtemplates.ticksy.com/ ? We will provide you with step by step instructions. Best Regards1
Hi I seem to be having mobile responsive issues with the theme, images are not properly resizing, scrolling is slow and image selection is very poor
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
API error does not allow to install plugins
Hello, Dear Customer! Thank you for your message. Sure, please download plugin here: https://drive.google.com/file/d/1gzhRMBxfnFIXbXYLPF-g72M7xPXtXCVf/view?usp=share_link Currently this plugin under WordPress pending review because of update. If you have further questions – please submit a private ticket at https://mwtemplates.ticksy.com/ Best Regards!
