569 comments found.
Hello, the day before yesterday I renewed my support, but it still appears as inactive in the forum, and when I enter my purchase code, it says it is invalid. What can I do? Thank you.
*The theme was purchased using my boss’s account.
How can I send you my invoice?
Hi, can you please try again now, if still doesn’t work please send you purchase code via the contact form on our profile page and let us check;
https://themeforest.net/user/pixelwarsCheers.
ready, thank you
Hi Team,
A few questions relating to the ‘Demo’ please! (1) Is there a demo to test the
purchase or enrol on a course to see its functionality? (2) Could an appointment
booking payment plugin be installed or is there one already? (3) The ‘Account’ or
profile login doesn’t seem to WP generic login, can it be customised? (6) Do you have plans to install a podcast plugin or can I customised/design one into it?
(7) and can WP Zoom plugin be implemented or is part of the EFOR COACH
theme already?
Thanks
Hi,
1-) You can register and enroll to the free courses to test it;
https://themes.pixelwars.org/efor/demo-06/courses/the-complete-javascript-course-2019-build-real-projects/2-) Yes, you can use booking plugins with the theme.
3-) You can add social login functionality;
https://docs.themeum.com/tutor-lms/addons/social-login/6-) The theme is compatible with podcast plugins, such as;
https://wordpress.org/plugins/seriously-simple-podcasting/ https://wordpress.org/plugins/podlove-podcasting-plugin-for-wordpress/7-) TutorLMS has zoom integration;
https://docs.themeum.com/tutor-lms/addons/zoom-integration/Have a nice day!
Thanks, do you offer customisation service?
unfortunately, we don’t provide customization services.
Hi,
Can you please direct me to an appointment booking payment plugin for the theme.
Thanks.
Hi again, we don’t have a recommendation, there are many alternatives;
https://wordpress.org/plugins/search/appointment/Cheers.
Hello Team, i discoveded your product. Is possible to do this with your plugin?
1) If customer buy minimum 10 woocommerce products can unclock free 3 lessons….
to unclock other 3 lessons customer need to buy other 10 products…
and so on….
after he complete all lessons he get a certificate!
This is the main job to do…. ................................................................................................................................................. ALTERNATIVE: If option 1 is too difficult how about option 2?
2) So if customer buy 1 woocommerce product he collect points… if he collect 100 points can JOIN to private club (TUTOR LMS COURSES) and unclock free 3 lessons…... To unlock other 3 lessons he need to acumulate points…. When finished courses finaly can get certificate!
.....................................................................................................................................................
OPTION 1 AND 2 ARE DIFFERENT:
Option 1: is for CUSTOMER that want 3 FREE LESSONS NOW!!!!
Option 2: is for CUSTOMER that want to collect slowly… they don’t have much mo-ney 
Is there any way to do this? Please let me know.
Hi, unfortunately this is not possible by default.
Have a nice day!
Hello is this a theme or plugin? Can i install on my existing theme?
Hi, this is a theme comes with some plugins. Your current theme may not be compatible with the plugins.
Cheers.
Hello. In this package, you sell lifetime access to the TUTOR LMS PRO worth 499 $, as you will promote this theme. In reality, after I wrote to the TUTOR LMS Support team , look at the response I received: “Please reach out to the theme team. I am making sure that none of this theme user ever gets our support. Your contribution is highly appreciated in this manner. We are blacklisting this theme from today. We were never informed that they are selling our pro licenses to other users. That too LIFETIME! thanks for the information. Take care”.
Hi, we have made an agreement with TutorLMS team to bundle the Pro version into theme, the person you have contacted might not be aware of this. In regard of support, our agreement doesn’t include the support from TutorLMS team you can get support from our team if you have an active support extension.
Have a nice day!
Hello
I didn’t go to write them on my own. Your colleagues sent me there because I was having trouble with password recovery. When I asked this question, I still had active support, but 3 weeks have passed since then and in the meantime I see that the support has also expired. You can check what I’m saying I guess you have all your support requests saved. I’m in the middle. Your colleagues who may not have known that I had no support from the LMS tutor sent me to them. Their COLLEAGUES who didn’t know about the partnership sent me to you and here I am wandering between the roads while I left the support period I had paid for.
Isn’t life funny?
Hi, again, sorry about the trouble, just sent you an e-mail regarding to your topic.
Cheers.
Presale Question
Hello,
I am using tutor LMS and I want to integrate some lessons from articulate.
I would like to ask:
1) Does the theme provide a wp-bakery license or it is built only in elementor. 2) Does the theme provide customization on the default pages of woo-commerce and layout creation? Do you also support the creation of global sections? 3) If I want to create a membership system, I will have to purchase a different plugin? 4) Creation of a mega-menu is possible? It is provided with a use of a 3rd party plugin or with a build-in functionality from the theme?
Best Regards
Something to add up on the previous comment:
5) Are there different layouts on how the lessons archive page is displayed? For example a list with catregory sidebar on the left?
Hi,
1-) It is built with Elementor. 2-) Shop layout is provided as a grid layout only, you can use additional plugins to create customized shop pages with Elementor;
https://wordpress.org/plugins/shopengine/ https://wordpress.org/plugins/ultimate-store-kit/ https://wordpress.org/plugins/woolentor-addons/3-) Yes, you will need an additional membership plugin.
4-) Mega menu is not available by default.
5-) Sidebar is not available by default for the courses page.
Have a nice day!
I tried using the same contact form that is from the demo, but when I send a test email to see if it works, I receive nothing. I added my email to the shortcode settings so it goes to my email but still nothing. I am not sure if I need a pro license or doing something wrong, what do you guys recommend? Thanks for your help.
I’ve posted on your forums for help but no response in over 4 days: https://www.pixelwars.org/forums/topic/contact-form-not-sending-emailsHi, just replied in your topic. Thanks
Hey,
This plugin you recommended requires a license to use; the free version is not working and they asking me to pay a $25 minimum to get the pro version. Is there any other way for me to use this contact form without paying for it?
I did what you recommended and it is still NOT working. Not sure what is going on but this contact form is giving me trouble. I replied and updated on the forum.
https://www.pixelwars.org/forums/topic/contact-form-not-sending-emails/#post-82493Hi, we have just replied on your topic.
Cheers.
Does anyone know why the entire website with template “Efor” is in italic font? This template is the only the reason why its doing it, other templates don’t do that.
I tried contacting your support on the forums over 2 days ago but still haven’t had someone reply to me in response to a solution, one of your moderators asked for access to my Admin wordpress, but that is very sensitive information I cannot provide.
I’m hoping that someone can please give me the solution to this website rendering everything in italics. Thank you.
This is the thread: https://www.pixelwars.org/forums/topic/site-is-rending-global-in-italic-font/
Hi, replied on your topic.
Hi, there seems to be an error with the URL – a strange alphanumeric string after the trailing slash (example: bwkelly.com/?v=abb42cdbd63b )
Hi, please create a new topic about it on our support forums and our support team will happily help you, thanks.
http://www.pixelwars.org/forums/hi, i am unable to display the sign up button on a student registration page – which redirects to student dashboard once signed in
Hi, please create a new topic about it on our support forums and our support team will happily help you, thanks.
http://www.pixelwars.org/forums/Hello, I am trying to import the demo onto the template that was just installed on my website: https://apexpreciousmetals.com
I’ve tried looking for a way to import the demo but don’t see where is this feature in my Wordpress dashboard?
Hi, please create a new topic about it on our support forums and our support team will happily help you, thanks.
http://www.pixelwars.org/forums/I’ve already posted there and it’s been 2 days with no reply from you guys. I’ve reached out using forums and support in regards to these license keys that I need for the plugins to work. The JetElements For Elementor plugin can’t be updated without a key, can someone please provide this..? I don’t understand why this doesn’t come with a key.
Especially with the $99 price tag it should come with it.
You guys say to contact via your website and forums etc, which I’ve did but no response yet.
Hi, our response time in the forums is usually 48h (2 business days), just replied on your topic. Thank you.
Hi Team Our clients wants us to transfer the theme licence to her , basically its being purchased under our profile. Is there any provisions for this ?
Hi, you should contact Envato support about it;
https://help.market.envato.com/hc/en-us/requests/newCheers.
Hi, I had purchased the theme from you.
The following plugins that came with the theme, Gravity Forms JetElements For Elementor JetPopup are not updating to the latest version.
I get the the following error message: An error occurred while updating XXXX: Update package not available.
Can you please tell me what should be done to update those plugins? Thank you.
Hi, please send your url via the contact form on our profile page.
https://themeforest.net/user/pixelwarsHi, kindly please update tutor pro to last version.
Hi, we will update it with the next theme update.
You can also send your domain via the contact form on our profile page, we will provide you pro license so you can activate the plugin and enable auto-updates.
https://themeforest.net/user/pixelwarsCheers.
After installing the Efor template I noticed that I have 30+ plugins which makes the template load rather slow. Is it possible to see a list of mandatory plugins to deliver the service?
Hi, please create a new topic about it on our support forums and our support team will happily help you, thanks.
https://www.pixelwars.org/forums/Hi , I have bought Efor Jan 2022 and my support has expired. I want to install tutor LMS and I would need the key (which I did not use at the time of purchase).
Hi, sure just send your website url via the contact form on our profile page;
https://themeforest.net/user/pixelwarsHi, is this team bundled with Elementor Pro or free version please? Thanks in advance
Hi, Elementor Free version is included but we have also included JetElements (adds news widgets to Elementor) and JetPopup Elementor Popup Builder, so you don’t need Elementor Pro to have a website like on our demo sites.
Cheers.
Hi Team, I am struggling to activate the purchase code. I am getting info saying that it is not valid. I can’t send you a support ticket even though template was purchased this month. Also, I cannot submit message to you as the page keeps on loading after the text is filled but nothing. Can someone advise me what to do please. Template – Efor. Thank you. Dov
Hi, can you please try again validating your purchase code please? If no success, please send your purchase code via the contact form on our profile page and let us check;
https://themeforest.net/user/pixelwarsCheers.
Thank you, just submitted the form, can you please have a look at it ASAP. Thank you!
fixed.
thx
Hello, can you please upgrade the design off the shop page and products? 
Hi, can you be more specific please, what new features you would like to see on the shop and product page?
Hi, not features necessarily but more of the design. The style of the shop can be improved to match the style of the theme. Just a little bit of style optimization would be awesome.
thanks for the feedback, we will keep that in mind for future releases.
Hi,
I cannot set the logo on my website with theme Efor. I upload the image, but never appears. It gets blank instead.
Can you please help?
Hi, please create a new topic about it on our support forums and our support team will happily help you, thanks.
https://www.pixelwars.org/forums/