15 comments found.
Hi there! Presale question: I love your theme but was wondering if and how I can edit the slugs for the different areas /games/, /publisher/, etc. ? Problem is, that I want to use this theme for a different niche and it would not make sense to keep it that way
Hi and thank you for reaching out.
Yes! You can replace the slugs. Contact our help desk and they will guide you on this.
By purchasing the LevelX theme you also get:
- Free theme updates for life.
- 6 months of included item support (can be extended).
- Access to import all the premade theme demos.
- Everything showcased in our live preview is fully included. There’s no need to purchase additional plugins or addons to achieve the functionality displayed in the demo.
Purchase LevelX Theme on Envato Market
Have a great day!
Thanks for your quick answer. That is really formidable! I was also wondering, if it involves coding or if this can be done natively ‘as a theme-option’- since i could not see anything in your ocumentation about it – by the way, the demo shows an error below the games list.
That’s not a theme option but we can guide you with a code snippet or simply use a free plugin to update the slugs of the taxonomies/custom post types
Theme is offline, please fix it
Hi,
Thank you for the report! We are working to fix the live demo!
Hi
I am looking to purchase this theme for a game community website we are planning to develop. I have a few pre-sale questions:
We noticed the theme hasn’t been updated since 2023. Are there any limitations that prevent us from using this theme? Are you planning to push updates in the near future?
What are the license limitations? We will be testing the theme locally for specific features, but development of the site will happen on a remote dev server, with a final push to a live server. Do you have any restrictions to the license, like do we need to include any words like dev or local to the URL in order to keep the license integrity?
Do you provide any premium / paid plugins with the theme? Which of these require extra payment to enable all the features from the demo?
The theme is shipping with 6 months support as default. Will you be providing updates to theme and paid plugins after the expiry of 6 months? Is it a one-time purchase license with lifetime updates? Or do we have to renew the license to download updates?
Please provide a link to the exceptions you apply to themeforest license terms, so an informed purchase decision can be made.
Hello,
- There are not limitations, the plugins are already updated via our server. If there is a new update, we set it up for our clients to download and install;
- We have a license manager, but if you speak with us to change your domain from your dev site to the final website, we can help you with that.
- No extra payments are needed to use our theme, as you see in our live demo, all is included.
- You get a lifetime of updates but for any theme support, you will need to have a valid license which is only valid for 6 months.
Hello, I need help with activating my theme. When I paste the code in the field and click activate it refreshes the page and nothing happens. I have already put up a ticket in your website.
We’ve replied to your ticket, please check !
I got my theme from Envato Elements, The review doesn’t allow me to select criteria for the review.
Hi there,
Envato Elements items doesn’t come with item support. To get access to the help desk https://modeltheme.ticksy.com/ please purchase the theme from ThemeForest (here) to get the item purchase key necessary for the support center.
Let us know if you have questions
My question is how do I get the review criteria shown? It seems to be missing.
Make sure that you have a few criterias saved, check Theme Panel > Reviews and add a few reviews.
the same problem
“cant activate theme. when i submit code showing msg “license activated! – Page will be refresh in 3sec” but not activate theme from license manager…. already submit ticket”
Hi,
Do you have a ticket link or ID as we look into prioritizing such issues.
Thank you!
Sorry. Can i get answer?
We’ve just replied to your ticket!
Hello, sir. I’m working on a personal project, and this theme is perfect for me. However, I have some questions about this theme. Is there any way I can contact you? I don’t want to reveal anything in the comment section.
Of course! Contact us via this form https://themeforest.net/user/modeltheme#contact
message sent please check
can i use WPML with it, or its only for one language?
The theme is fully compatible with WMPL or any other translation plugin.
Can’t activate theme either. Validation server seems to be down.
Please submit a request to our help center (https://modeltheme.com/support/#new-request ) and one of our agents will assist you.
cant activate theme. when i submit code showing msg “license activated! – Page will be refresh in 3sec” but not activate theme from license manager…. already submit ticket
Hi,
Our agents already solved your ticket and posted updates on it. Please check it and your website as well 
Congratulations GLWS
Thank you !
Good luck!
Thank you
Congratulations Nice Work, GLWS
Thank you
Congratulations Nice Work, GLWS
Thank you
Great Work,Congratulations GLWS
Thank you
