84 comments found.
When are you going to update this theme its very buggy and its very bad, you have not got an update since 2023 this is bad service for buyers that keep renew their support please update the theme. i always purchase themes from you but this is making feel discourage to continue to buy them from you
Hello,
The theme is supported and will continue to be updated. At the moment, we don’t have an ETA for the update’s release.
The current version of the theme is compatible with the latest version of WordPress and PHP 8.0.
In case you need an immediate update of any bundled plugin, you can submit a ticket at our Help Center and our agents will gladly provide it.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi i have urgent request and I’m waiting for a reply on a ticket i purchased the extended support for for this reason i hope you can help me
Hello,
We could not locate any open tickets related to your Envato username. Could you please provide the ticket ID?
We reply to tickets chronologically and the response time can vary depending on the number of tickets that we get at that point. We try to reply as soon as possible.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
hello i sent two tickets waiting for a urgent reply my user ID: jcoria
Hello,
We reply to tickets chronologically and the response time can vary depending on the number of tickets that we get at that point. We try to reply as soon as possible. You should be receiving a reply soon.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
This looks like an awesome theme… but there hasn’t been an update in over a year. Are you all done with this theme/template?
Hello,
Thank you for taking interest.
The theme is supported and we will continue to update it. Current version of the theme is compatible with the latest version of WordPress and with PHP 8.
Bundled plugins do get updated with the theme, however, in case you need immediate update of any bundled plugin you can contact our support and they will provide you with the latest version.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
thanks for the quick reply… but is it 100% compatible with Woo? I have seen some folks in the support thread imply it’s not… WP is at 6.7.1 and Woo is at 9.4.3. I am not trying to crap on you all as the theme looks outstanding but 18 months since last update is not great… just saying.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello are you doing new updates on this website the woo commerce’s is saying there new versions and some stuff might be buggy with this current version
Hello,
The theme will be updated, however, at the moment we don’t have an ETA when the update will come out.
You can use the theme with the latest version of WooCommerce, however, there’s been some changes in the HTML structure of the gallery on product single pages. There is a css fix for this and you can contact our support through this email, include your purchase code in the email, and they will send it to you.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Super eager to review the demos, but the LIVE PREVIEW pinwheels …. preloader never leaves and there is no way to access the demos. Please let me know if there is a way to view the demos, and are there any updates on the way? Looks like this theme has not been updated in months…
Hello,
We couldn’t reproduce this on our end.
Please try accessing demo directly through this link https://weltgeist.qodeinteractive.com/
You can also try to access it from a different browser or an incognito window.
Do let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
i have sent an e-mail yesterday using the contact form, can you please answer it
Hi there,
We couldn’t locate any email with this email address. Please contact us through this email, include your purchase code and URL of your site in the email, and one of our support agents will assist you further. Thank you.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, I sent a ticket two days ago, but I don’t receive any response, could you help me?
Hello,
We’ve checked and we see that your ticket has been updated with response. In case you need further assistance please continue the conversation with our support team at the Help Center. Thank you.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello! My contractor is using Weltgeist theme for his site in development. I was asked to change the colors of the category badges (the ones that come together with the blog post blurbs). In Weltgeist, it comes with the accent color. I know I can change its color, but I need to change give a different color for each category. I haven’t been able to find a CSS selector to write a code for it, so I’m struggling.
Do you have any idea of how I could do this? Is this possible or is it something that is not intended to be changed?
Thank you
Hello,
We would appreciate if you could please submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi,
Any plans for the update soon as i am interested to use this theme on my new project
Hello,
Thank you for reaching us!
Our dev team is working hard at the moment on updating all of our themes. We don’t have any ETA when this update will come out, however once it is updated this will be listed in the change log.
To run theme on the latest WordPress version, please try using this plugin.
Newer WordPress versions introduced block based widgets feature, so we do recommend using this plugin which reverts widgets back to classic as a temporary solution until we add compatibility with block based widgets.
Do let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Can we use the MAIN default theme, which is the page displaying all the other themes? The one that says ‘VIBRANT FLEXIBLE LAYOUTS’ ? Tnx
Hello,
Thank you for reaching us!
Once you import our demo content you will get all the pages and settings, including the landing page, which you can adjust to your needs. Once you import the demo just navigate to Settings > Reading and set your page of choice as your homepage (please see screenshot).
Do let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Great theme – but how do I customise the ‘single blog post’ pages? It’s reacting to virtually no changes in settings. No matter what I do, it’s wide – no sidebar, despite having that in the settings.
Hello,
As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi I love this theme! but is there a frontend submit post for contributors easily to add content?
Hello,
Thank you for taking interest in our theme!
Unfortunately, there isn’t a frontend submit post feature within the theme. Alternatively, you can set user roles which will allow then to create post as explained in this article – WordPress User Roles: What Are They and How to Use Them.
Do let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Pre purchase question. Does this theme work with Buddypress and once Buddypress is activated is there a notification in the top menu perferrably a drop down notifcation?
Hello,
Thank you for taking interest in our theme!
We haven’t tested this plugins with the theme and we cannot guarantee it’s compatibility. You can check some of our themes with Buddypress compatibility in this link.
Do let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there! I just bought this theme and in the txt is not the purchase code to activate the slider revolution 6. Can you help me with this? thks!
Hi there,
Please note that Revolution Slider does come bundled within the theme and you do not need to activate any license for it as bundled plugins do get updated when the theme is.
You can read more about it here.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
HI, is Full width content possible on mobile? and not with the black background on the sides. Can you help me? thks
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
According to the documentation I am supposed to install the “Edge Framework” and “Weltgeist Core” plugins. Where do I find these plugins?
I figured it out. Thank you.
Hi there,
We are glad that you’ve managed to resolve this in the meantime.
You can always turn to our support team and you are more than welcome to submit a request at our help center and our support team will be happy to help regarding any theme related question. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
You have excellent themes, I wish you could make one related to cybersecurity (hacker style) for blog
Hi there,
Thank you very much! We are glad that you like them. Also, thank you for your suggestion.
Once you install the theme and import our demo content you will get all the pages and settings which you can adjust to your needs.
For more detailed overview of theme’s options please check the documentation in this link.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there,
Our Weltgeist theme comes included with Elementor plugin, if you wish to use WPBakery plugin you will need to purchase and install the plugin on your end.
We hope this helped and if you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi updated Elementor and i get an error related to:
plugins/weltgeist-core/inc/shortcodes/accordion/accordion-elementor.php on line 18
Hello,
Thank you for reaching us!
We couldn’t reproduce this error on our behalf with the latest version of Elementor. Please submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, pre-sale questions here.
1: Can you make the navigation bar sticky
2: Can I use different layouts for different pages? ie: Can I make my video page look like the EQUALIZER style while having my illustrations/art page look like the GONZO style at the same time use MASTERMIND for my home/landing page?
3: We visitors click on video thumbnails can you choose to either have it “pop up” or click to go to an article page with the video being able to play?
4: And lastly can this theme work with buddypress or buddyboss platform to integrate a sign up with “lite” subscriber options
Thank you so much for your time
Hello there,
Thank you for taking interest in our theme!
1. You can set sticky header with “Header Scroll Appearance” option in Weltgeist Core Options > Header (please see screenshot).
2. Once you import our demo content you will get all the pages and settings which you can adjust to your needs so you can adjust different homepages to suit your needs.
3. Default behavior is that video posts will open videos in lightbox when you click play button on the article from the list and it is necessary to click on the post title to go to the post page.
4. We haven’t tested buddypress or buddyboss platform with Weltgeist theme so we cannot guarantee a 100% compatibility.
If you have any additional questions please let us know.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Any future updates on color of theme? White/Light colored version in the near future?
Hi there,
There are no plans for this kind of update. We will pass this on to our dev team, and they will consider it for one of the future updates.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
