3824 comments found.
Hi Team, I want to add Elementor plugin to my template, but it’s not working with Tourmaster, it seems the theme doesn’t support it, can you do it by coding for me? I would like to pay for this service.
I just want to create pages mix Elementor and the original theme layout (Tourmaster)
Thanks Noha
Hi,
Please send an email to: support.loc@goodlayers.com and we’ll take a look at it together.
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
hello, cant find out how to edit the only booking form for each tour.
for example: i wish to change the header text, make it another language, change the button text, remove the tax ect. i believe it should be easier to edit the whole form.
Hi,
Can you please submit a ticket to our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here: http://support.goodlayers.com/purchasecode.png)
Thank you very much! 
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
Hi there, Can I get a copy of the psd files you have for the Camper demo? I need to present to a client to ensure they are happy with the style before I purchase?
Also does Camper demo have the full updated tour management system?
Hi,
- For Camper demo, we didn’t use Photoshop. We used Figma for that so we can provide the Figma file if you want (without images)
- Yes.
Thanks for your interest by the way
A figma file would be great and helpful for this – thank you
Can you tell me with the tour management system, are you able to configure optional extras specifically to each person. Example: Traveller 1 needs insurance extra, traveller 2 needs insurance extra and motorbike extra. So we are able to see which specific traveller requires what. ...hope this makes sense!
Hi,
We have the tour service but it can’t be done with your theory, sorry.
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
Before installing that on the hosting i want to test that locally, if i enter my license would i be able to install that on the hosting after that ?
Hi,
Yes, you can revoke the license and install on the hosting later.
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
I’d like to use this theme as a blog only with the tour posts being destination guides or Road Trip itineraries with no ability to purchase something. Is that possible? I have a small amount of content. Is it possible to import dummy data with it in order to get a theme set up?
Hi,
First of all, thanks for your interest
Yes, you can disable the booking form in the tour post.
Yes, you can import the dummy data first and import your own content later.
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
Does this theme has the possibility to set prices for tours getting out from how many persons, for example if is 1 person the price is 100, if is 2 persons the price for person is 70, if there are 3 persons the price for person is 50 and so on… Thank you
Hi,
First of all, thanks for your interest
You can create it by apply the discount manually in each tour.
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
Hi,
The price setup will same to this video with a little adjusting: https://youtu.be/F3GzGCgWV1w .
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
Thank you very much! In video you send is showed how to translate plugin…
Hi,
My mistake, please check this one instead: https://www.youtube.com/watch?v=TmRZYuuTYcc .
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
Is it any possibility here to show here http://prntscr.com/2_IsK01gMfHS the lowest price that starts from, but not the highest? because when the page opens it shows the highest price….
Is any possibility for tours to set the days before booking is available (for example one tour should be booked 1 day before today date, other tour 3 days before and so on…
Hi,
Can you please submit a ticket to our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here: http://support.goodlayers.com/purchasecode.png)
Thank you very much!
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
great.
Thank you!
If you don’t mind, you can support us by rating 5 stars for this item. (You can rate the theme by logging in this page : https://themeforest.net/downloads then click on stars)
hello, im about to buy this template but im not good at codes. is this possible for a user like me to update the search box at the middle which is used to scroll between the tours? i bought another template but it was impossible to change the box at the middle without a code.
Hi,
First of all, thanks for your interest
Yes, you can change the search box with some default settings. You can select or deselect the field in the search box and change the color of it or you can add another field in the tour search through custom filter like: destination and activity.
I hope it’s clear for you now.
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
Hello, My support is expired. but i have 2 small questions 1- After update, the review area is very squeezed. can you please guide how can i make same size equal to page above. https://www.toursflame.com/tours/2-days-ephesus-and-pamukkale-tour/ 2- I am using WPML for site translation. however 1 problem i am facing is the preset time are unable to translate, like Enquiry form, Booking form, Availability, Max people, Proceed booking button etc. can you please guide how can i translate those.
Hi,
1) Please add the css code in the path: Goodlayers > Goodlayers > Miscellaneous > Custom Css/Js > Additional CSS ( without <style> tag ):
.tourmaster-single-review-container.tourmaster-container {
max-width: 1260px;
}
2) Are you mean the package can’t translate? Could you send an email to: support.loc@goodlayers.com with some screenshots and link to a tour so we can take a look together?
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
Hello,
I like your theme, however, I have some questions before I purchase it.
Can I add some details about a destination before tour list. For example; https://demo.goodlayers.com/traveltour/homepages/main5/tour-destination/western-europe/
Can I some details about western Europe and then the tours will be listed below.
Hi,
First of all, thank you for the interest
Yes, it’s possible to add your text in here before the tours.
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
Thank you for answering my question. Two more questions before I purchase the theme;
1. Will I be able to import the demo for https://demo.goodlayers.com/traveltour/homepages/main5/?
2. On the https://demo.goodlayers.com/traveltour/homepages/main5/search-tours/?tour-search=&tax-tour-destination=&duration= page, can the page be opening automatically once I click on one search item istead of first selecting and then I click search.
For example, once I click on Tour age let’s say 10, it automatically selects tours for age 10 instead selecting age 10 then scrolling and click search.
Thank you for your help
Hi,
1) Yes, you can import any demo you want available on our landing page here: https://demo.goodlayers.com/traveltour/homepages/landing . But you can import 1 demo per time, if you want to import two demos, it’s a big mess because the difference between style and configuration.
2) Sorry, we don’t have something like that.
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
Hello,
Thank you for answering my questions. I also have another question;
Since this is a tour theme, can I change the booking form to be number of travelers instead of number of rooms.
The reason is that there are some tours that are half day excursions that don’t need accommodation.
Thank you once again.
Hi,
Yes, you can disable the room option as you wish.
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
I don’t have support anymore so i’m not able to report an bug. I patched the bug in tourmaster plugin order-util.php so no problem’s for me but maybe you can fix it in next update.
Uncaught TypeError: Cannot access offset of type string on string.
Affected code: if( !empty($pricing_info‘price-breakdown’[$service_id]) ){ $temp_price = $pricing_info‘price-breakdown’[$service_id]; }
Fix: if( isset($pricing_info‘price-breakdown’[$service_id]) && is_array($pricing_info‘price-breakdown’[$service_id]) ){ $temp_price = $pricing_info‘price-breakdown’[$service_id]; }
Hi,
Thank you so much for your sharing. I will send it to our developer.
Have a nice day!
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
1. Can I use your theme as tour catalog? I need to hide booking option and replace it with phone number of travel agency because I want to display data from different travel agencies. 2. Can I customize search panel to add filter for price? 3. Does your theme support RTL?
Hi,
First of all, thank you so much for your interest
1. Yes, you can hide the booking option in each tour as you wish.
2. Yes, if you’re capable to customize it by yourself, you’re freely to do anything you want on your website.
3. Yes, we’re supporting RTL.
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
i want to buy your theme for travel and tour packages and i want to confirm some detail before purchasing the theme.
I need a travel and tour booking website for Japan, USA, and Asia tours. The reference website regarding functions and design I am looking for is as below.
The tour detail reference page should be like this: https://uvbookings.toursbms.com/en/product/detail?productCode=P00002429
The function I need to be on the website is as follows:
1. complete booking system for a tour package 2. must have a calendar to show packages as Date wise. 3. Must have inventory management if we have 50 seats for one tour then the system must be available to keep tracking inventory and minus it from the total available seats, it must show the remaining seats on the calendar. when reaching the limit it should stop booking 4. the system should be able to calculate the price based on Single occupancy, Double occupancy, etc. for more detail you have to visit the tour reference link 5. it should have a pre-approval function in it. the customer can place the order online but not confirm automatically. 6. should have an order management system at the backend.
can you please confirm can i do it within the traveler theme and also can you tell me which booking plugin is integrated with your theme now
Thanks.
Hi,
First of all, thank you for your interest
1. I recommended you take a look at our live demo with the tour booking and see if it’s fit for your requirement or not: https://demo.goodlayers.com/traveltour/tour/alcatraz-tour-plus-muir-woods-golden-gate-and-sausalito-day-trip/ .
2. I don’t understanding it well, the booking form in the tour system will have the calendar, the package list and the number of people dropdown.
3. We have the seats management as your requirement, but you will need to check the seats on the front-end too. When the limit meets, the customer can select a date but they can’t be booking a tour.
4. We don’t have an option for the single/double price person, please note about it.
5. We have the option to require the administrator’s approval of the booking before the customer can pay for the tour.
6. You can check booking in the backend and it’s called the tour order, for more details, please check our landing page: https://demo.goodlayers.com/traveltour/homepages/landing/tour-features/ .
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
Hi, I purshased this theme a couple years ago and i notice it have room so i update it but when i try to add a room i try to add a booking room bar but cannot see in the option to add it into the sidebar wrapper as mentionned in the documentation Any help please
Best Regards Maria
Hi,
Please make sure you register your website with the purchase code: https://imgur.com/0cXdxsU.
Please make sure you have updated all plugins include, screenshot: https://imgur.com/a/sk9T15b.
Please use the manual method if the Envato market plugin doesn’t work for you.
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
Hello, I have a couple of problems with the tourmaster plugin, I will detail it below
1.- When I try to change the currency on the checkout page, the value does not change with the new currency, but it works on the other pages
https://ibb.co/wwjqJqG2.- I add a custom field in Additional Traveller Fields, but I cannot translate with WPML, although it allows me to change in string, but it is not reflected in the page when I change language
https://prnt.sc/XUEvq7Drju4I https://prnt.sc/MFXf_E9jJxD- https://prnt.sc/f7o-JAHHa2uq3.- in the room checkout page, I see the option to “Use the different detail for billing” but I can’t find that option on the checkout page of the tours, it only shows “Use the same as a contact details”, how can I change to use the first option?
https://prnt.sc/UsnogethknK14.- Today is June 15, and I added the option so that passengers can book (Last Minute Booking) 72 hours, that is, 3 days, but the option to book the same day appears on the calendar, that is, June 15 on the calendar, is this a bug? or is it configured like this?
https://prnt.sc/Wj42TQokHoa0thank you
Hi,
1. Please set the currency in the WooCommerce Settings and check it again.
2. Please submit a ticket on our support site and we will take a look at it.
3. In the tours, we don’t have that option, sorry.
4. It’s like that, when click to proceed booking button, the customers will block with a notification.
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
I want to make sure if RELATED TOUR can working direct from the same Tour Category, as I view site that use your theme RELATED TOUR not display as the same category tour.
Hi,
Related tour pull tours with the same ‘tag’, not ‘category’
You may check tours in this tag for example : https://demo.goodlayers.com/traveltour/tour-tag/top-vacation-tours/
Thanks for your interest by the way
So it working by Tag only rght?
Can change from Tag to Category?
Hi,
Yes, it’s working with tag only right now. We can guide you where to change it to the category after purchase our theme and submit a ticket on our support website.
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
hi , please reset my domain license
Can you send us your purchase code via the form in our profile page so we can look into it for you?
Thanks!
Need to update the domain for my purchased item. Unable to access the goodlayers account as I dont have access to the email id anymore. Please assist.
Did you mean that you couldn’t access to this website? > https://goodlayers.com/licenses/
In this case, please send me the purchase code via the form in our profile page. I will help checking.
Hello. Is it possible to add extra services prices on the tour page? This will be separate to packages and tour prices?
These will be optional services if user wants to select any
Hi,
First of all, thank you for your interest
You can add the tour service when booking a tour: https://www.youtube.com/watch?v=yqLm78lzofU .
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
Hi, on the third step, confirmation booking, there is no way to continue further, the button is gone, and there is an error in the Uncaught ReferenceError: jQuery is not defined at ?tourmaster-payment:9:9
Is this something known as a bug? can you help with this ?
Just noticed, that the button for users that are not logged in is present but for the ones that are logged in is not present
Hi,
Please make sure you don’t enable the option: Tour Settings > Payment > Payment Settings > Needs Admin Approval Before Payment and check it again.
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
){kind=link}