355 comments found.
Hey guys, how are you? I can see that the site says: This theme recommends the following plugin: Elementor.
I guess Elementor is a plugin to build the pages, right?
We are using the built-in plugin so far. Is it possible to use Elementor without having the site broken or to have pages that are not with the correct layout? Txs
We are currently in the making of big theme update that will add Elementor support but looks like some of our code slipped in.
Elementor is not yet required because there are no custom theme widgets available for it yet. We are sorry for the confusion.
Hello, since the latest theme update, an additional class called “fullscreen-wrapper” has been added to all sections, causing a disruption in our web design due to its included min-height property. Additionally, it’s introducing scroll-down arrows. Is there a way to rectify this issue? Thank you
The Full Height option of sections is now working as intended. Please take a look at the options of your Section in the page building – you probably have “Full Height” and “Display Arrow” enabled. Take a look at the following screenshot – https://i.imgur.com/ZU22WHR.png
The full height is marked as “no,” but then I have to set it to “yes” to disable the arrow. After that, I set the full height again as “no,” but the section remains in full height. This is quite a bug; could you please look further into it?
Please download the latest (todays) version of the theme. It includes a fix for the issue you are describing.
Yes, now it’s fixed! Thank you very much
Have tried several different ways to get an answer to this question, without success. I want to reduce the space between a single page title and a single page content. Next question: I also want to change the primary colors: specifically, the capital letter of the page title, and the hover color of the links, which are “pinkish,” a horrible color in my opinion. I don’t see anything in the theme settings for changing primary colors—or even secondary colors. Thanks for your help!
Hello, your tickets have been answered. Thank you for the patience.
Discovered that a plugin was causing the discoloring problem (pink main color displayed versus purple color main setting). Deactivated the plugin and the problem was resolved. Thanks for looking into this!
Hi, I used template https://subsolardesigns.com/odrin/demo2/ and WPML. Book cover in the first section can’t be changed nor with Page Editor, niether WPML translation plugin.
Hello, your ticket is already answered.
Do you have this available in HTML or React.js?
Unfortunately no,it is only available as a WordPress theme.
Wordpress won’t allow me to install the required Unyson plugin. It says error with plugin API.
Hello, we have answered to your ticket.
You haven’t updated the template in a year, and I’d say that’s a long time! They tell me that woocommerce reports obsolete template pages and that there are problems with the registration page, but not only that it seems that some plugins also crash the site with this template. I would really like to buy it, because it is beautiful and I would need it, but this seems like an abandoned project that should be reported to envato. Are you planning to update it or have you abandoned it?
Hello theme theme is still supported and we are currently uploading a new version update.
As WooCommerce is updated some of its template files that are used inside the theme get updated too. We are periodically updating them so there isn’t anything you need to do. The theme supports the latest version of WooCommerce so you do not need to worry about the outdated templates – they will be updated in the next update. You don’t have to worry about this notice, the theme is fully functional even when it’s shown.
I would have liked to purchase the template because it is very beautiful; however, I don’t find you reliable. It took over a week to get a response to a question, and what if I encounter bugs after purchasing it? How long would I have to wait for assistance?
Furthermore, the template hasn’t been updated for a year, which seems absurd. You recently released an update, but what exactly did you change? Additionally, why haven’t you also updated the ‘update history’ section on the main page? It still displays the last update from April 2021.
Do you understand what I mean when I say you don’t appear trustworthy? It takes more than just a good product to provide a service here. At least, that’s my opinion, and I apologize if this comes across as critical.
Thank you for your valuable feedback. We sincerely appreciate your interest in our theme and understand your concerns.
We are pleased to inform you that our theme was updated just 2 days ago, incorporating crucial fixes and plugin updates to improve its functionality and user experience. While the changelog may not be immediately visible on the theme’s front page, we’re happy to provide a detailed rundown of the latest changes upon request.
Regarding our support services, we are committed to providing a better experience moving forward We assure you that our support system is operational and working diligently to answer all customer queries within 1-2 business days.
Your opinion is important to us, providing insights that help us improve, and we don’t see it as criticism but as an opportunity for growth. We hope this addresses your concerns, and we invite you to revisit our theme. We’re confident that our commitment to continuous improvement and customer service will meet your expectations.
Very bad support! We wrote twice since we got a broken website due to theme mandatory plugins errors and got no response from the author. Shame!
We are really sorry for the slow support the past days. Your ticked is answered.
h1
Hello, is it possible to change the blog page to infinite scrolling (or just add more posts to the feed) so the user doesn’t have to click “Next Page?” Thanks for the help!
There is currently no such option available.
I cannot upload the theme. I am getting the error:
The package could not be installed. The theme is missing the style.css stylesheet. Theme installation failed.
I have submitted a ticket 2 days ago. How long is the response time?
Hi, we answered to your ticket.
Make sure you are uploading the correct file. It’s important to know that the file you have to install is the one inside the downloaded package. For more information, check here – https://help.market.envato.com/hc/en-us/articles/202821510
How can I increase the size of my logo in the header?
You can increase it a bit by adding this to the custom CSS field in Appearance > Customize > Additional CSS:
.@media only screen and (min-width: 1500px) {
.main-navigation-menu a {
padding: 20px 25px;
}
}.navigation-logo a {
padding: 8px 0px;
}
This didn’t work. Any other ideas?
.navigation-logo a {
padding: 8px 0px;
}
.navigation-logo a img {
max-height: 90px;
}
Hi, is there a way to add a button after the “Read a Preview” button?
You can add buttons on the right side that lead to an external website like here: http://subsolardesigns.com/odrin/demo1/product/taurus/
You can read more on how you can achieve that in the documentation: http://subsolardesigns.com/documentation/odrin/#tips-tricks-faq
Has anyone tried to embed a tiktok feed with this theme?
Hello,
If you can add an embed code similar to how you can embed a youtube video, you should be able to do that.
How can you integrate convertkit into this theme instead of constant contact?
Have in mind that we haven’t tested it. We recommend you contacting a freelancer if you plan to extend the theme features.
Will this theme only work if you want to use WooCommerce to sell books?
Hello,
In order to showcase the books, it uses WooCommerce as they are created as Products from it. You can also use only the External Product functionality from it if you do not want to sell directly on your website but on external ones. You can read more in the documentation: http://subsolardesigns.com/documentation/odrin/#tips-tricks-faq
is compatible with php 8?
Hello,
As there are still some problems with WordPress on PHP 8 we consider it not to be completely compatible with that version. We are watching the progression of that and will update the theme so it is in the near future.
Hi there, I was wondering if it’s possible to include BOTH an Add To Cart button AND an external button on a single product page. So a combination of these two: http://subsolardesigns.com/odrin/demo1/product/pisces/ and http://subsolardesigns.com/odrin/demo1/product/taurus/. I’d like to have my own shopping cart but also link to book versions on places like Amazon. Thanks for the help!
Hello,
Yes, it is possible. You can achieve something like this: http://subsolardesigns.com/odrin/demo1/product/aquarius/
What you need to do is to use the Simple Product when editing the Page which will display the Add to Cart button. Then in the Product Short Description field, at the end of the field you can add a button from the Unyson Shortcodes which will serve as the Amazon link. When editing this field, you can find the shortcodes icon in the field text settings – most likely the last icon on the first row.
I tried to download Unyson’s Page Builder but it didn’t work. Error message. Failed to access Github repository “ThemeFuse/Unyson-Forms-Extension” releases. (cURL error 28: Connection timed out after 5001 milliseconds)
please answer how to fix this issue because it makes the template unusable
It seems your hosting provider is denying access to “github-api-cache.unyson.io”. Please contact him to get the issue resolve or choose a different hosting as you may have a lot WordPress problems with the current one.
They can also try to: - Update your OpenSSL to 1.0.2. - Check the php version; some servers use a too old version
I tried to download Unyson’s Page Builder and Shortcodes but it didn’t work. Error message. Failed to access Github repository “ThemeFuse/Unyson-Forms-Extension” releases. (cURL error 28: Connection timed out after 5001 milliseconds)
It seems your hosting provider is denying access to “github-api-cache.unyson.io”. Please contact him to get the issue resolve or choose a different hosting as you may have a lot WordPress problems with the current one.
They can also try to: - Update your OpenSSL to 1.0.2. - Check the php version; some servers use a too old version
Alternatively, you can also extract the content of the attached archive in your-wordpress-directory/wp-content\plugins\unyson\extensions.
