1651 comments found.
Hi can you please reset my license. Deleted it from the old domain. Thank you
Hi, probably yes, please send an email with yoru request to: djex808@gmail.com Thank you.
Pre-purchase question,
I admit that I have a lot of objections due to negative comments, but I am still considering testing your solution.
I have a few questions about this:
1 – We will have sellers from several countries (each country has a different currency). Can products be introduced in different currencies?
2 – What are the currency display and conversion options.
Let me explain – Merchant A added a product in EUR. Seller B added a product in USD currency. The buyer is from Poland, so he supports the PLN currency.
- Will the buyer see the seller’s original currency?
- Will the Buyer see the currency converted to PLN?
- Or are both options selectable in the settings?
3 – The customer will buy the product. Will the payment go to the seller’s account or to the general account of the store?
4 – Can you separate accounts. Separate account for sellers and buyers? (we don’t want everyone to be able to sell). If so, how would it be implemented?
5 – Can buyer accounts be limited by plan? For example, a free account does not show the location and contact details of the seller.
Hi,
Thanks a lot for your interest.
Because of complexity of your project it is better to find a more suitable theme for this project needs or maybe to made custom theme for it.
Thank you.
Can you give me a full 14 day trial version? – so that I can enter my configuration and see if I can use it for my project?
Hi,
No unfortuntely. $59 is very affordable but I understand your idea.
Cheers.
But if your solution doesn’t work, will they be able to return it?
Hi,
Our solution always work.
It is not about Lisfinity and features inside. It is about your or your developer skills to modify theme to fulfill client project requirements.
All is transparent, what you see that you get. Because of that there is no free trial available.
Hope you understand, thanks.
the trial version does not show what the configuration options are. Do you have a website link with detailed documentation?
Thank you, that explained a lot. 1 – I have another question, is it possible to separate buyers from sellers? Different Dashboard and different Wordpress roles? 2 – Are you able to write add-ons for a fee that expand the theme with new functions that I will need?
Hi
No unfortunately.
Cheers.
I need more information about the sales process:
1 – Does the seller see a list of sold items somewhere? (if so, please provide a screenshot)
2 – Can the seller manually change the status of orders (when will he send the product or receive money from a bank transfer?
3 – Can the seller cancel the order?
Hi,
Here’s the full theme tutorial https://www.youtube.com/watch?v=Rt3ysfV2-TQ&t=2s
Thanks,
Regards, pebas
This video shows the exact setup but doesn’t answer my questions
Hi,
We already answered all of your questions multiple time. Now it is starting to be more of a support then answering the questions about the theme to be honest.
1) Yes
2) No
3) No, only an admin can do that.
Regards, pebas
Maybe I’m asking a lot of questions, but I didn’t find the answer in the demo because you can’t go through the purchase process.
I still don’t know enough: - how the buyer will find out that someone bought his item and where he will get the shipping details. I do not see in the demo version where the orders flow.
Hu,
All your questions are ok. Simple we saw from the first set of your questions that it is not possible to fulfil your project needs without a huge customizations on our thene. So we tried to make a point and encourage you to find more appropriate theme.
Also our recommendation is to work on your project from scratch.
Thank you for understanding.
I entered my license code on my website, my license code is not working, please help.
Hi,
Please try again with the same code. If the problem persists you can reach us at djex808@gmail.com.
By the way, you already have the code activated on two other domains, that was the problem.
Regards, pebas
Ok thank you
No probs, stay well. Thanks for the purchase.
is there a way to allow users to submit a classifieds listing without account setup or logging in? ie, customer just completes submission & submits.
Hi,
A user has to be logged in at the moment in order to submit an ad.
Regards, pebas
thanks.. it’d be a neat feature to allow non-account, non-logged in people to submit listings. My audience is very non-technical, and they shy away from setting up new accounts. They can, though, easily submit listings, hence the non-account, non-login feature. Just friendly feedback.
Thank you.
Hi, can you please reset the domain on my account? I no longer use the old domain. I tried searching for a way to do this myself, but found nothing in your documentation.
Thanks
Hi,
Done.
Thanks
Hi my support all ready finished, your team can help me for one simple query?
Hi,
Thanks for the purchase. Unfortunately we are not able to help you out of support period. All support queries must go within purchased/extendend support package.
Thanks for understanding.
just need help for, how to change (login client dashboard) header steak setting if you can able to share any link about tutorial.
Thanks
Hi,
In order to receive the help and the support like all the other customer you need to extend your support period, otherwise it wouldn’t be fair to our paying customers.
Thanks.
Hi,
I have a few questions, if anyone can help:
1. On the mobile version, can anyone please tell me how to rearrange the menu to make ‘Home’ go at the top?
2. Where it says ‘sign up’, how can I replace it with ‘sign in’?
3. Finally, where it says ‘submit new listing’, how can I change it to ‘sell now’ like my desktop version? Below is how my desktop is:
Home listings pricing How it works
thank you
Hi,
Please open a ticket on our support page and we’ll help you out thoroughly. That’s the only place where we’re providing help to the customers.
Thanks,
Regards, pebas
Thanks for the message. It says my support has expired so it won’t let me ask you a question. I shouldn’t be paying for a simple query like this. Thanks
Hi,
In order to receive the help and the support like all the other customer you need to extend your support period, otherwise it wouldn’t be fair to our paying customers.
Thanks,
Regards, pebas
Hi, I am just about to buy this theme, it is incredible and really fast.
I just have few questions for the Developers before I proceed with the transaction.
I am going to create a Digital Tools listing website with this theme just like producthunt website.
I want to ask is it possible to modify this theme accordingly? I would like the visitors to submit reviews on each listing as well, rather than rating the seller’s profile as a whole. And everyone could submit a review after the login just like we can do at trustpilot or producthunt.
Thanks a lot for this amazing product. Best regards,
Hi,
Thank you very much, appreciate the kind words!
For the ad reviews a customization would be required. We offer paid customization services and if you’re interested you can reach us at djex808@gmail.com
Regards, pebas
When is the next update? It is currently almost July 2023! What can we expect in the next update? Are any new and amazing features coming?
Hi,
It is coming next week. Everything is documented in the changelog.
Thanks a lot for the support, appreciate it!
Regards, pebas
Hi, can I request for the reset my license? My old website was removed and I have a new one now. Thank you!
Hi,
Done. If case of a new issue please send us an email at djex808@gmail.com
Thanks,
Regards, pebas
“This is my presale query and wondering if you could help me with that.
➤ Can a single listing contain a category slug? Like www.example.com/category-a/product-a
➤ How is Google structured data handled for listings?
➤ Can category-based structured data be used? For example, for the jobs category, if a user adds jobs, it should pick the job posting schema, etc.
➤ Is WP All Import plugin supported for bulk import of listings via csv file?
➤ What are your support team timings and the response time for tickets?
Regards
M.Rehman”
Hi,
1. Yes, of course
2. It follows the best practices
3. You can manage that easily with Yoast SEO plugin
5. Yes, it is supported.
6. Response time is maximum 24h.
Regards, pebas
I tested one of your demo single listing URL in google testing tool for structured data but it didn’t find any. Is there any trial or sandbox version of your theme. so I could test and then buy it? Also what is refund policy, incase if things don’t work out as expected?
Hi,
It is a demo site, structured data isn’t used on the demo.
If the things are not working as expected we are providing a refund. Please bear in mind that the expectations of the theme can only be based on the things that are advertised and not your expectations 
Here you can watch a full theme tutorial: https://www.youtube.com/watch?v=Rt3ysfV2-TQ
Thanks,
Regards, pebas
I watched this video but could not find any option to add listing from wp admin panel. If there is no option, then i may not be able to use bulk import or export of all listings. Is this right?
Hi,
Of course there’s an option for that, it is under Products section in the wp-admin area and there is bulk import too avaialble.
Regards, pebas
Since your reply, i’m literally struggling to find all options listed in single ad like car make, model, body type. I am only able to find it’s price/price type, category and address. Could you please guide me, how admin can edit any of the listings from backend. Thank you.
Hi,
Sure, we’ll help you out and guide you thoroughly on our support page just like all other customers. Please purchase the theme and open a ticket on our support.
Thanks,
Regards, pebas
How can I open a support ticket? My browser says that the support link on this website is not secured? is there any direct support email or a forum to use?
Hi,
It is the same issue,
This site can’t provide a secure connectionwordpress-411969-1603234.cloudwaysapps.com sent an invalid response. Try running Windows Network Diagnostics. ERR_SSL_PROTOCOL_ERROR
Hi,
Please try a different browser. We cannot replicate this issue at all and we don’t see any other user with a similar issue.
Thanks,
Regards, pebas
lisfinity theme not available search by cities
Please send setting details for a search by details on my website www.uaecarsell.com
Search field by city not working.
Hi,
Please open a ticket on our support page.
Thanks
Ticket still opened on my end and comment added about 40 minutes ago
Another layer just added …
Still no reply to date, please !! Concern posted like 2 days ago Would you have a look at it ?? Hello
Hi,
We don’t have any open tickets. Please write a comment on a ticket again so it can show up to us as we must have accidentally closed it or the system did for some reason.
Thank you,
Regards, pebas
Hi, Got a question. Is there a search alert feature for Buyer accounts? I am nearing completion of a site and I would like to have a search alert function. If not, please refer me to a plugin that might work.
Hi,
Please open a ticket on our support page.
Regards, pebas
hello.
1) do you have at your theme a changelog?
2) the theme is compatible with wpbakery?
thanks!
Hi,
1) Yes, we have it. Reach us at djex808@gmail.com and we’ll send it
2) Elementor only.
Regards, pebas
Hi. Is it possible to make the visitor pay to subscribe to see contacts or other hidden information in the ad?
For example, in order to see contacts (phone, WhatsApp or mail), a regular visitor of the site should pay for 1 month/6 months/1 year?
Hi,
It is not possible by default, unfortunately but it is something that could be customized as additional services.
We offer paid customization services. If you’re interested feel free to reach us at djex808@gmail.com.
Thank you,
Regards, pebas
Ok!! Have ordered like 8 scripts/themes since registration 2/3 years ago. Was unable to come and place an order lately for the reasons already stated and some others so was made the decision to have this theme ordered on my behalf.
Have noticed youre now ignorin my messages however.
IF YOU HAD BEEN AS SMART AS WE THINK YOU ARE TO PROVIDE CLEAR REPLIES RELATIN TO WHETHER THIS THEME WAS ORDERED (OR NOT) ON HERE FROM YOU AND ON DUE TIME, WE WOULD HAVE AVOIDED ALL THIS AND SOMEONE WOULD BE HERE ANSWERIN MY QUESTION POSTED FOR 3 DAYS NOW
Hi,
Please use our support page like all the other customers.
Thanks,
Regards, pebas
Hi,
How can we be responsible for you hiring someone to purchase you the theme on an outside market and not here?
Do you even have an idea how ridiculous that sounds?
Regards, pebas
Hi, I have some questions:
!. Is the Common field restricted /set only to Location and can not be deleted or edited? or can I customise it to anything I want because I don’t want location.
2. The Map display option, show map option in the search listing result can this be remove/hidden?
3. I don’t want to use maps and location, can this be removed? thanks.
Hi,
1. It is not restricted to Location only. You can change and manage everything there just like in all other categories/groups.
2. Of course
3. Yes, it can.
Thank you very much,
Regards, pebas
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