6411 comments found.
Is it possible to move my license to a new account?
Hi HoracioStjeward,
unfortunately that’s not possible to move the license to different acocunt, but it is possible to move the license to another domain
Thank you
I will try to install NewsPlus to try to solve the import problem, but I am in doubt; Visual Composer or Elementor?
Resolved… Tks
Hi jpinheiro,
glad to hear your problem is solved, If you have any further questions or need further help, please create a support ticket using the link below
Click Here To Get JNews Support
Our support team would be happy to help you.
Thank you
When I scroll down and up again on my desktop my sidebar breaks. Does anyone have an idea how to fix this? Example: https://ibb.co/cyWQVYG See it live on: https://charlesspurgeon.nl/een-voorbeeld-voor-evangelisatie/
Hi dimaan,
we checked your site and we saw the sidebar didn’t break when the page scrolled, if you still experience the issue in your site, please try to clear the cache on the caching plugin if you are using one, and try to clear your browser cache or open the page in incognito
If you have any further questions or need further help, please create a support ticket using the link below
Click Here To Get JNews Support
Our support team would be happy to help you.
Thank you
Hello, I purchased your Jnews theme however, when I try to install the theme, it fails indicating that style.css stylesheet is missing.
Hi qnwoye,
The stylesheet is missing error usually happens because the uploaded file is wrong, After downloading the JNews package from Themeforest you need to extract those files, and then you will find a zip file with the name jnews-theme.zip This is the main file of JNews.
Please follow our documentation below to install the theme
JNews Theme Installation Documentation
If you have any further questions or need further help, please create a support ticket using the link below
Click Here To Get JNews Support
Thank you
Successfully installed the theme, thank you. Now, the issue I’m having is the user pages have a WordPress dashboard header. When a user signs in their account section looks like an admin backend dashboard. Please, how can I fix this? I chose the PlayIt (Like YouTube platform) style option.
I’ve updated all plugins but issue persists
WP Bakery Builder won’t update. Is that something I have to purchase separately?
Hi qnwoye,
for the dashboard header, that’s default behavior of Wordpress to show the dashboard header, if you want to disable it for specific user, please go to Wordpress Dashboard > Users > Edit the user > Uncheck Show Toolbar when viewing site
WP Bakery is bundled with our theme, you don’t need to buy it seperately, Regarding this thing, please try to open a new support ticket on our forum. Our support team may need further information about your website based on your problem.
Click Here To Get JNews Support
Our support team would be happy to help you.
Thank you
After my previous update ikeepseeing this error inside my dashboard:
Warning: Undefined array key “post_type” in /home/aibgov/public_html/wp-content/themes/jnews/lib/theme-helper.php on line 4293
Hi askunlimited,
sorry for the inconvenience, the fix of this issue will be included in the next update
for now, please try to replace the file in home/aibgov/public_html/wp-content/themes/jnews/lib/theme-helper.php with this file
Thank you
....Latest update to the JNews theme….. I made the latest update to the JNews theme, now the site is very slow and can’t even share posts on facebook.
Hi giuben,
in the latest update, we didn’t make any changes related to the performance, regarding this thing, please try to open a new support ticket on our forum. Our support team may need further information about your website based on your problem. you can share your site information privately in our support forum
Click Here To Get JNews Support
Our support team would be happy to help you.
if your support expired, please try to extend or renew your support license.
Thank you
After i updated the theme and updated the plugins everything slowed down. If I disable the “JNews – Essential” Plugin, it comes back fast and lets you share it on facebook. Naturally if I disable the Plugin, codes appear on the site.
Good morning!
I’m having a lot of trouble indexing the posts on Google! I’ve tried several SEO plugins and I’m still having the same problem. Could you help me?
Hi jpinheiro,
Regarding this thing, please try to open a new support ticket on our forum. Our support team may need further information about your website based on your problem. you can share your site information privately in our forum
Click Here To Get JNews Support
Our support team would be happy to help you.
if your support expired, please try to extend or renew your support license.
Thank you
Not that they deserve it, but the support value is very high. If it’s not a theme problem, extending support won’t help me!
I have reached the degree of despair! It doesn’t matter which SEO plugin I use, not a single post is being indexed!
Support for one of these plugins suggested me to contact theme support.
If you contract the support extension, would you solve this problem? I’m about to try out another theme!
Do you have a facebook group for support? The Google Kit is sharing really low speed tests and the I do have Java/Script compressed. Also, really needing a advertising ‘gallery’ or slideshow’. I really don’t want the same ads on every page, I want them to be related to the area I am talking about in the ‘news’ article
Hi angeliquegiles,
about the support we only provide support in our support forum, below is our support forum link
Click Here To Get JNews Support
unfortunately at this point, we don’t have an advertising gallery or slideshow feature, below is the advertisement option that we have
for the ads if you are using Google Adsense, the ads that will be shown are decided by Google, google will show the ads based on the visitor search history on the Google database
Thank you
How many websites can I use if I purchase one license?
Hi shubhlaxmi,
for one license you can only use it for 1 domain, you also can use it on Wordpress multisite environment as long as it in one domain for example jnews.io/id, jnews.io/us or id.jnews.io, uk.jnews.io
Thank you
Hi,
I would like to bring to your attention an error. Could you please investigate and correct the bug causing this issue at your earliest convenience?
2023-07-17 01:51:03.804131 NOTICE 172.70.142.13:55570:HTTP2-377#pastpapers.wiki PHP Warning: Undefined array key “post_type” in /home/pastpapers.wiki/public_html/wp-content/themes/jnews/lib/theme-helper.php on line 4293
2023-07-17 01:51:03.893583 NOTICE 172.70.142.181:20578:HTTP2-747#pastpapers.wiki PHP Warning: Undefined array key “post_type” in /home/pastpapers.wiki/public_html/wp-content/themes/jnews/lib/theme-helper.php on line 4293
2023-07-17 01:51:05.095633 NOTICE 172.70.142.21:45342:HTTP2-507#pastpapers.wiki PHP Warning: Undefined array key “post_type” in /home/pastpapers.wiki/public_html/wp-content/themes/jnews/lib/theme-helper.php on line 4293
Hi 138063,
sorry for the inconvenience, thanks for reporting, we will include the fix of this issue on the next update
for now you can try to replace the file in jnews/lib/theme-helper.php
with this file below
https://drive.google.com/file/d/1c8Q7vkOUcnpnIWqJo85wQNQUdBY5zT72/view?usp=sharingplease do a backup before replacing the file
Thank you
Hello,
I have just
1) uninstalled all plugin (wordpress reset) + uninstalled wordpress 2) resinstalled wordpress + installed JNEWS + installed FREEBIES theme with ELEMENTOR
However I get the following error when I want to “personalize” :
Warning: Attempt to read property “post_status” on null in /home/ingeniousfinance/public_html/wp-admin/includes/template.php on line 2288
Warning: Attempt to read property “post_status” on null in /home/ingeniousfinance/public_html/wp-admin/includes/template.php on line 2292
Warning: Attempt to read property “post_status” on null in /home/ingeniousfinance/public_html/wp-admin/includes/template.php on line 2298
Warning: Attempt to read property “post_status” on null in /home/ingeniousfinance/public_html/wp-admin/includes/template.php on line 2302
Warning: Attempt to read property “ID” on null in /home/ingeniousfinance/public_html/wp-admin/includes/template.php on line 2306
Warning: Attempt to read property “post_status” on null in /home/ingeniousfinance/public_html/wp-admin/includes/template.php on line 2310
Warning: Attempt to read property “ID” on null in /home/ingeniousfinance/public_html/wp-admin/includes/template.php on line 2315
Warning: Attempt to read property “ID” on null in /home/ingeniousfinance/public_html/wp-admin/includes/template.php on line 2319
Warning: Attempt to read property “ID” on null in /home/ingeniousfinance/public_html/wp-admin/includes/template.php on line 2324
How can I fix this issue ?
Here is the code in the file template.php from Line 2288 till line 2324:
if ( 'private' === $post->post_status && 'private' !== $post_status ) {
$post_states['private'] = _x( 'Private', 'post status' );
}if ( 'draft' === $post->post_status ) {
if ( get_post_meta( $post->ID, '_customize_changeset_uuid', true ) ) {
$post_states[] = __( 'Customization Draft' );
} elseif ( 'draft' !== $post_status ) {
$post_states['draft'] = _x( 'Draft', 'post status' );
}
} elseif ( 'trash' === $post->post_status && get_post_meta( $post->ID, '_customize_changeset_uuid', true ) ) {
$post_states[] = _x( 'Customization Draft', 'post status' );
}if ( 'pending' === $post->post_status && 'pending' !== $post_status ) {
$post_states['pending'] = _x( 'Pending', 'post status' );
}if ( is_sticky( $post->ID ) ) {
$post_states['sticky'] = _x( 'Sticky', 'post status' );
}if ( 'future' === $post->post_status ) {
$post_states['scheduled'] = _x( 'Scheduled', 'post status' );
}if ( 'page' === get_option( 'show_on_front' ) ) {
if ( (int) get_option( 'page_on_front' ) === $post->ID ) {
$post_states['page_on_front'] = _x( 'Front Page', 'page label' );
}
}if ( (int) get_option( 'page_for_posts' ) === $post->ID ) {
$post_states['page_for_posts'] = _x( 'Posts Page', 'page label' );
}if ( (int) get_option( 'wp_page_for_privacy_policy' ) === $post->ID ) {
$post_states['page_for_privacy_policy'] = _x( 'Privacy Policy Page', 'page label' );
}Thank you
here is my website : www.ingeniousfinance.ch
Hi fujimiju,
from the error.log that you share looks like the error coming from the file owned by WordPress itself, regarding this thing please try to disable some plugins that are not related to JNews to see if there are any other plugins that may trigger this error
if the problem still persists, please submit a new ticket to our support forum, we may need to check the error directly on your site
Click Here To Get JNews Support
Our support team would be happy to help you.
Thank you
thanks for the answer, I tried to disable all the plugin but still have the issue. I have just created a ticket with JNEWS support.
we will check the ticket as soon possible
Thank you
Is there a way to disable the 10-12 images that are created on image upload? It’s taking too much disk space
Hi convasverity
yes, you can avoid importing the images of the demo by only choosing Install Plugins on the import demo pop up, please check the documentation below on the Import – Only Style section
https://support.jegtheme.com/documentation/jnews-import-demo-style/Thank you
when you guys are planning for PWA . if not then can you please tell me some supported PWA wordpress plugin that we can use with Jnews.thanks
Hi radhe12321,
Thank you for using JNews, unfortunately we don’t have plan for PWA yet and haven’t testing third party PWA plugin with jnews
there are several plugin in wordpress.org for PWA maybe you can consider to check their free plan to see if they can convert the website into PWA properly
Thank you
Hello, I lost some Jnews interface customizations when I opened it in Customize Style. This is happening since I updated the Essential plugin to the new version.
Hi lyzch,
regarding this thing please try to deactivate and delete the jnews essential and then try to install it again from Jnews Dashboard > Install Plugin
https://imgur.com/lAQ1mPRThank you
Hello, I really want to thank your team for this great template. It saves me a lot of time and it well designed. GOOD JOB guys !!
I have a few question if you do not mind helping me …
1) Out of the free template included with the JNEWS theme, if my only criteria is SPEED, what is the fastest template that you would recommand me ?
2) I really like the “FREEBIES” template but feel it is slightly slower than the other template (few 0.100 0.200 miliseconds), any idea on why it may be slower ?
3) I also really like the MENU on the left side from the “PODCAST” template, do you know which plugin has been used ?
Thank you guys for the great job Sebastien
Hi fujimiju,
Thank you for using JNews
actually jnews freebies demo getting a good score in google page speed insight, please check the link below
we also have documentation to improve performance, please check the link below
for the left side menu in jnews podcast demo, we are using our sidefeed feature and adding additional scheme for the menu, if you want to replicate the left side menu, please contact our support team in the link below
Click Here To Get JNews Support
Our support team would be happy to help you.
Thank you
I purchased this theme a long time ago and am now looking to get back into building a news site with a paywall.
I was reviewing demos for this theme and saw only 2 had paywall functions. Does that mean I can only use those demos for paywall or can I install any demo and install the paywall functionality / Jnews+ into that demo.
Hi paperboysonline,
our paywall feature can be used in any demo that we have, you also can use paywall without installing the demo, if you need help using the paywall you can also ask us in our support forum.
Click Here To Get JNews Support
Thank you
Hello,
My support has expired but I wanted to report a bug in your software. The theme is adding a in the excerpt.
Here is the bug:
Enhance Your Blog’s Content Creation with Jasper AI: A Comprehensive Review Introduction: Picture this: you’re a passionate blogger, sitting down at your desk, eager to draft an article. However, the dreaded writer’s block sets in, leaving you staring blankly at your screen. Frustration builds as you struggle to find …
Can this be adjusted with CSS. Any examples?
It did not let me put in the html but you can see the space at the beginning of the excerpt.
Hi videolab_media,
sorry, we not quite understand your explanation, do you mean there are whitespace added at the beginning of the text in the excerpt?
could you please the site url where the issue happens?
Thank you
It indented the first line of text. When I inspect the code it was adding in a by itself. This occurred only on the excerpts.
The missing space was a & n b s p ; I had to type it this way so you could see it.
the missing was a & n b s p ; I had to type it this way so you could see it.
Hi,
Could you send me the page URL that had the problem? I need to check it further.
Thank you
BUG REPORT – JNews – Breadcrumb
The phrase “Home” is untranslatable in JNews – Breadcrumb. It is in POT/PO, but always displayed in EN, i.e. HOME. It is only translatable in JNews – Frontend Translation and only for this 1 word the additional plugin JNews – Frontend Translation must be enabled!
Hi 7marketing,
we check the jnews breadcrumb pot translation with loco translate and it is still working on our side, if it not working on your side, please make sure you translate the home text from JNews – Breadcrumb POT file
home text inside Jnews Breadcrumb POT
below is the screenshot for the translated breadcrumb on our side
https://imgur.com/a2zgz80if the problem still persist on your side, please submit a ticket in our support forum, the issue maybe related to your site configuration and we may need to check it directly to your site, you can share your site information privately in our forum
Click Here To Get JNews Support
Our support team would be happy to help you.
if your support expired, please try to extend or renew your support license.
Thank you
Hello, Love the ease of the theme! I am also using WooCommerce on the theme and would like to change the store to a left sidebar (categories) and have no right side bar (blog has right sidebar). I cannot find a way to disable the sidebars for the Woocommerce pages. Could you tell me how to select a different sidebar setting for a certain page so I can setup the store correctly.
Hi angeliquegiles,
thanks for the good words
sorry, unfortunately at this point, we don’t have the option for the left sidebar on the Woocommerce page, you may consider using custom PHP code to achieve this and this is beyond our support scope
but if you really want this feature you can contact our custom change service
alternatively, you can hire someone from the site below to do this.
https://www.freelancer.com/ https://www.upwork.com/ https://www.toptal.com/Thank you
Just reinstalled and no plugins show up in the Install plugin section and demos do not import. I do have the theme activated. Also the system status page for JNews doesn’t work just endless loading.
An old copy I found stored has a theme install file of ~36MB. The one I got today for the latest version is ~6MB clearly something went wrong and it’s not all there.
Hi TheGGMachine,
could you please send us your site login credentials, we need to check it directly to your site, you can share them by contacting us from our profile at the link below
Thank you
Nope, the files you are distributing on Themeforest are incomplete. It’s missing the plugins. Please reupload it. This is not a “me” issue so you don’t need access to anything of mine.
Hi TheGGMachine,
We already remove all plugins files from the theme package to reduce the size of the theme file, but you can keep managing all plugins from JNews Plugin Dashboard as usual. You can check our online documentation at this page https://support.jegtheme.com/documentation/jnews-installing-plugin/
Thank you
