945 comments found.
hello, in the search for properties part, the map does not show, it only says LOADING PROPERTIES
Hi,
Please send a private message ( using the contact form on the profile page: https://themeforest.net/user/pixel_prime ) regarding this issue and also mention your website URL and admin credentials.
Best regards!
Hello, sorry to bother you. I’m having a problem with your theme. The site I’m creating is in French and some of the titles I can’t change with elementor are in English. For example, on the contact page I can’t change the titles “contact details” and “send us message” in French. Could you help me?
Hi,
It’s easy to change all the text without touching the code. The theme and theme’s plugin have language files, which can be translated using a plugin. I suggest using this plugin: https://wordpress.org/plugins/loco-translate/
Best regards!
Hi, i try with loco translate and it doesn’t work, there is again english text that i can’t modify with elementor, do you have other solution ?
Hi,
Could you please give me an example(s) of text that you couldn’t translate?
Best regards!
For example in the contact section, the title “send us a message” and the button”send message” does not translate
I download the file .pot directly on my server and these texts doesn’t appear on the file
Please make sure to translate the plugin’s text too.
It works ! Thanks again, all this this time i was trying to translate the theme and it was the plugin XD
Hola, quiero el reembolso de mi dinero, como lo puedo solicitar
Hi,
Please send a private message ( using the contact form on the profile page: https://themeforest.net/user/pixel_prime ) regarding this issue and also mention your website URL and admin credentials.
Best regards!
Hola, tengo un problema al exportar un demo a mi pagina web.
Hi,
Please send a private message ( using the contact form on the profile page: https://themeforest.net/user/pixel_prime ) regarding this issue and also mention your website URL and admin credentials.
Best regards!
the pagination on the agent page has stopped working; this is my second time of complaining
Hi,
I have looked into this, but couldn’t find the issue, I will keep investigating.
Best regards!
Hello i’ve purchased your theme thinking it was a full elementor theme as that is the way i customize my websites. I wanted to get a refund .Thank you for your time!
Hi,
Did you find any issue in customizing with Elementor?
Best regards!
Is it possible for u to share with me some PSD/Figma file when I purchase this theme?
Hi,
I have some XD files that I can make available for you.
Best regards!
Hello, We are having an issue uploading the Demo 12 version of Resideo. It won’t populate as shown, and pictures and format are not available like the demo version.
Hi,
Please send a private message ( using the contact form on the profile page: https://themeforest.net/user/pixel_prime ) regarding this issue and also mention your website URL and admin credentials.
Best regards!
hola, quisiera tener acceso al soporte., no me aparece la opcion de cambio de idioma del menu Gracias
Hi,
It’s easy to change all the text without touching the code. The theme and theme’s plugin have language files, which can be translated using a plugin. I suggest using this plugin: https://wordpress.org/plugins/loco-translate/
Best regards!
I want to add different links in the area widget but in the theme we just put a single link in all the different areas.
Hi,
Sorry, when you say “area widget”, what are you referring? Can I have a screenshot? Thanks!
Best regards!
He comprado una plantilla para wordpress, quisiera tener asistencia para la configuracion de la misma.
Hi,
Please follow the steps from the documentation: https://pixelprime.co/themes/resideo-wp/documentation/
Best regards!
hola, quisiera ayuda sobre la instalacion del tema.
Hi,
Please follow the steps from the documentation: https://pixelprime.co/themes/resideo-wp/documentation/
Best regards!
Hello,
I have a small problem, in the article section, I can’t add “Instagram” among the other social networks. Can you please help me?
Gaëtan LEMON Création
Hi,
Are you referring to the sharing the article section?
Best regards!
Yes, that’s right.
Hi,
From what I read, you can’t have an Instagram share button on third party websites.
Best regards!
Did you see this feature on any website?
Hi, i bought this product and i have managed to install the theme but the images and pages are not installed.
I want to use demo 5 and will appreciate the the template, pictures and pages can be installed for me to just edit the pages.
I am not technical and the teams I have always bought in the past will install completely and all I have tp do is to customise the pages and content and pictures.
Are you able to help me please.
All I want is the content, picture, and images in demo 5 to be fully installed and I can edit the pages and content.
Thank you
Hi,
Please follow the Import demo and Setup steps from documentation: https://pixelprime.co/themes/resideo-wp/documentation/#import-demo
If you find any issue doing that, please let me know.
Best regards!
Hi I cannot install wp theme it says stylesheet missing
Hi,
Please make sure when install the theme, first unpack the package received from themeforest, that is not the theme you need to install. After unzip-ing the package, you’ll find inside a folder called theme and in it a zip file > that is the theme file.
Best regards!
the pagination on the agent page is not responding; it takes you to the top of the page whereas the agent has loaded more properties
Got your email, I will reply to it as soon as I have a solution.
Still no solution for the pagination?
Astonishing design, Marius! Congrats! Just a few pre-buy questions: 1. is the theme GDPR compliant or can it easily become this? Is very important for me. 2. can be added to the property card, (in the area where the bedrooms, bathrooms and surface are) another field. For example floor 3/4. 3. can be added a whatsapp button to the agent’s contact? 4. can be preselected for sale and not for rent in home page search? 5. “no results” may appear on the search page, if no property matching the search criteria is found? 6. it would be great if on the page searches properties, in responsive mode, when scrolling, a floating button (or a sticky footer) would appear at the bottom with “filter -search”. Can this be achieve easily? Thx
Hello! i was trying to modify default footer from resideo, but there was an error! i was not able to see the changes whatever i have applied. I wanted to display social icons in the footer! but the icons are not changing. which makes the visibility to none.
also i wanted to change the CDN for fontawesome if you can help with that please do let me know
Hi,
Please send a private message ( using the contact form on the profile page: https://themeforest.net/user/pixel_prime ) regarding this issue and also mention your website URL and admin credentials.
Best regards!
Hi! Is there a way to add a new section like “Amenities”. I need to add a new section for “Energy Certificate”.
Something like this https://www.idealista.com/inmueble/99388873/Thank you
Hi,
The theme doesn’t have a section like that, but you can use the description field to add the info.
Best regards!
i have a “there has been critical error on this website”, i called my hosting company, they said there’s something wrong with my theme
Now getting “error establishing redis connection”
Hi,
Did you do any modification in theme’s code, or did you make any update or install a plugin lately?
Best regards!
no
Ok, that means it’s a server issue, “error establishing redis connection” is a database connection error.
Maybe an error log from your hosting provider might help
RedisException: Connection refused in /var/www/vhosts/floorspacerealty.com/httpdocs/wp-content/object-cache.php:728 Stack trace: #0 /var/www/vhosts/floorspacerealty.com/httpdocs/wp-content/object-cache.php(728): Redis->connect() #1 /var/www/vhosts/floorspacerealty.com/httpdocs/wp-content/object-cache.php(540):
It’s a connection refused by Redis, which is a server component, you need to address this to your hosting provider.
ok
i have just contacted the hosting company, they said, they do not use redis on their servers
Are you using any cache plugin?
yeah
I have found this topic, which is similar: https://wordpress.org/support/topic/connection-refused-redis-issue/
thank you