12922 comments found.
EDIT: SOLVED. Find it in Documentation.
Hello, I need a child theme of Woodmart. Where can I find it? I try to download all files from my account here but nothing. Or I must create it manually?
Hello,
We are glad that you found it. Feel free to contact us if you have any further questions.
Kind Regards
Hello, is it possible with “Show single variation” to show on category page, single products based on color atrribute but not size attribute?
If I want to sell t-shirts for example, I want to see the different color options but not all the sizes.
Thanks!
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hello, If I change the primary color in theme options it works, but if I change single product thumbnails position it doesn’t work. Same for a lot of theme options. I’m not using any caching plugin though. Any ideas?
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hello, I would like to know how the variation display works on the product page. I have 3 attributes per product variation that depend on each other. On the front of the product page, when the user selects the attributes, do the attribute values update automatically according to the choice as on this site: https://chariot-de-courses.com/article/andersen-royal-shopper/? If so, does this display allow values that are not available in the selection to be hidden? Thank you in advance for your reply, Best regards,
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
hello, how can i change the default color of this ”.website-wrapper”. TNKS
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
tnks but i cant recover my pasword, invalid username or.email, please help me
Hello,
Please, send us your email and purchase code using the contact form on our profile page and we will help you. https://themeforest.net/user/xtemos
Kind Regards
kindly add more customizable option for blog part also, i mean litrally not much customization at all. Please consider this
Hello,
Thank you very much for your feedback. We will consider this as a feature request.
Kind Regards
Last update was in may 2023, when aprox will be new update ?
Hello,
Thank you for your question.
Our next update is almost ready. We hope to release it next month.
Kind Regards
I will use dokan for this theme, but I have several questions:
1. Can customers see the vendor name and info in the product single page?
2. Is there an feature that gives customers a new URL and a vendor’s items when they click on a vendor info?
3. And how do web browsers register as a vendor?
Thank you.
Hello,
Thank you for reaching out to us.
These questions are primarily related to the Dokan plugin. Our theme is fully compatible with all of its functions but does not incorporate any additional features specific to the plugin. For assistance with these inquiries, we recommend contacting the plugin’s developer directly.
Kind Regards
ALMOST 3 DAYS STILL WAITING REPLY !!!! THEY ARE DIDN’T REPLY TO US THEY DON’T INTERESTING US ! THEY DON’T HELP US !!!!
https://xtemos.com/forums/topic/svg-icon-problem-2/#post-482657Hello,
We are sorry for the delay. Your issue is solved and we answered the topic. Feel free to continue the conversation there.
Kind Regards
Hello, although bought the theme, had never request a support. Now that I had finally installed the theme which is excellent, I have some really minor issues. Can you provide help on those?
Hello,
Thank you for choosing our theme and reaching out to us.
Even if you haven’t utilized your support yet, you may extend it if you have any questions. We are more than happy to help with a minor issue as an exception. However, for more extensive assistance from our team, it’s advisable to extend the support package.
Kind Regards
Thank you for that.
1 of 3 minor issues is the following: I have an anchor link in the the main menu for a point in homepage that works ok if I am in homepage. If I am in any other page than homepage, this anchor link is not working. The strange thing is that it works as it should if I press the same anchor link in a mobile side menu. Try ‘PRICING’ or ‘FAQ’ menu items in menusuite.com.
Any possible solution?
Hello,
Please, send us your admin access so we can check this. Use the contact form on our profile page here https://themeforest.net/user/xtemos
Kind Regards
Hello. Is it possible to make the buttons in the Mobile bottom navbar active? When I’m on the Shop page, the Shop button isn’t active…It doesn’t work in your demo themes either…
Hello,
Thank you for your question. Unfortunately, there is no such option for the mobile navbar items in our theme.
Kind Regards
How to modify the font color of related product titles
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hi, My license has expired and I don’t want to buy this theme
Hello,
You don’t need to buy a theme but you can extend your support period if you need assistance from our team.
Kind Regards
I have solved this issues,
Product archive-> Product Style -> Style ->Products color scheme
Thank you very much!
I have a new issues, how to extend the support time?
Hello,
You can extend the support time on our theme’s page here, on ThemeForest. After this, you need to go to your account on our website xtemos.com and click on the “Update” button next to your purchase code to actualize the support date.
Kind Regards
Hi, I need to install a demo e-commerce site to test for internal use, if I buy the theme, may I upload a demo with all content available like I see in this preview and customizable with WP Bakery?
Hello,
Thank you for contacting us.
Sure, you can import our theme’s dummy content and your website will look exactly as per our demo.
Kind Regards
Thanks, so also every product picture will be imported?
There will be only a few products imported just to show how it works. Images will be imported as well.
Hello, can you please assist us with this issue? Warning: Trying to access array offset on value of type bool in /data/f/c/fcb069e7-6794-42eb-bf7d-3c589a02459a/archideal.cz/web/wp-content/plugins/js_composer/include/helpers/helpers.php on line 161
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hello,
we bought the template long time ago but installed it recently. Therefore we have not used that service. We would be very happy if you could support us in this case as we are not able to solve it. We are sending you attached print screen and link with the issue.As mentioned above we would he happy for your assistance.
Thanking you
At footer: www.archideal.cz On this web site as well: https://archideal.cz/luxusny-navrh-na-mieru-grand-koliba/
Thanking you
Hello,
We don’t see any errors on the page you sent.
Kind Regards
Hello, you can find it in the footer in any page. Review again please: www.archideal.cz
Hello,
To assist you better, we kindly request that you disable all plugins not directly associated with our theme. Additionally, please provide us with your admin access credentials, so we can log in and diagnose the issue. For the proper functioning of our theme, please ensure the following essential plugins remain activated:
WoodMart core WooCommerce Elementor/WPBakery page builder Thank you in advance for your cooperation.
Best regards
when a vendor registration, its redirect to woocommerce my account page. why its coming? i want to show only vendor dashboard as like as your multivendor demo.. https://therapyhub-nwo.co.uk/
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hello, in the categories, I want all the images to be rectangular and not uneven as I show in the image. Thank you.
https://ibb.co/qC1vPNqHello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hi I had some questions, 1. how do I change the font colour in the footer ? I have changed the global font and it works all over the site but not the footer, you can see from the screen shots font 2 text colour has changed but font 1 has not https://i.imgur.com/SVPifUG.png https://i.imgur.com/BQ5mjGc.png
2. Do you have a built in label system that will allow me to create labels and attach multiple labels to selected product in the backend, maybe by going to the product and adding it in as selection ?
Hello,
1. Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
2. Yes, you can find an instruction for this in our documentation here https://xtemos.com/docs-topic/product-labels/
Kind Regards
2. Is it possible to add a custom labels without attributes ? example I can create a label without attribute and just add it to the product I want from the Edit product section and via tags, if not would you consider adding the option ?
3. Do you have a option to auto upsell and cross sell ?
It is possible with attribute only. We don’t have plans to have a different option for labels.
Upsell and cross sell products are WooCommerce functionality and our theme doesn’t have any extra features for them.
How do we fix this? https://prnt.sc/QNQc_7nxOMCn can you share us the editing video link for this https://prnt.sc/QNQc_7nxOMCn
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hello,
is there already a solution to the problem with enabling and disabling swatches globally or do you still have to go into each term one by one and set it up. Such an option is needed for those who want and use a custom plugin for swatches or who refuse to use one like me. At least some SQL query to convert all attributes at once would be useful.
Hello,
Unfortunately, there is no option to disable them globally for now. It might be possible with additional code customization only.
Kind Regards
My business partner mistakenly imported a prebuilt template on our business website, and I just realized this theme doesn’t have a rollback button and the backup in the theme doesn’t work, has anyone else faced this issue? if yes helppppp!!
Hello,
You can use the “Remove dummy content” button in WoodMart -> Prebuilt websites. There is no backup option in our theme for your website content. Probably, there is a backup on your server for the whole website which may help you in this situation.
Kind Regards
