951 comments found.
Hi, I wrote you an email to change the license domain name. Is there a quick and easy way to change it yourself? Because it’s urgent and you don’t answer….
Hello,
Please check your email, because this ticket has been answered and resolved: ro….o@inarte.it
( My colleague handled it ( 10 hours ago ) and let me know )
If you have any other questions, please reply to that ticket.
Thanks! Regards, Nicole
Hi Nicole… thanks for the reply. But I haven’t received any email. You can resend? Thanks
Hi,
This is not tech support, it is simply removing your old verification. So you can try it now with your new domain name.
( I also asked my colleague to resend that email. However, please check if your email is still active or not working… or check in other folders like spam, junk… )
Thanks!
ok… but what if the domain no longer exists and I can’t access the old installation anymore? Thanks
Ok, solved
Thanks.
Hi, I still have the same problem. I deactivated the code on an old domain (which I delete) but the new one doesn’t accept it. I sent a Ticket. Thank you
Everytime you update posts views count starts from zero?
Hello,
The view count is not changed when you update the post.
If you’re referring to a different issue, please let us know!
Thanks!
Hello, I’m interested in purchasing this theme, I would like to know if there is a file for its complete translation and where it can be located, thank you, I was reading the documentation and I couldn’t find it.
Hello,
You can see the visual guide here: https://www.youtube.com/watch?v=P_gHIJsObe0
VidMov has a WordPress standards-compliant translation file available: https://developer.wordpress.org/themes/functionality/internationalization/
You can search by yourself for texts to translate into your local language.
Thanks!
Hi, I just purchased the theme and upload on wordpress i also activate theme and import data but demo data is not good you can see https://casaurbanareality.com/ here images not showing membership not showing and also woocmmerce not showing manything missing as i see in main demo in themeforest please let me know here thanks…
also buddy press not showing i want exict same things pleas
Hi There,
Thank you for contacting us!
VidMov sample data does not include images, if you need assistance with installing the full demo. You can create a ticket through the support tab, our technical support will help you.
Best Regards!
where i go to open ticket
i can’t understand we got theme file we can’t upload full demo from theme
is it not possible to upload theme demo data full from theme that you provided i’m wondring then it will not work for me because i want to quick live website so it take me long time if i made everything start
and in demo section i can’t see any type of demo just plugins here
but in your theme is has 3 diffrent demos why it not showing
Hello,
You can create a ticket here and check the answer from your email: https://themeforest.net/item/vidmov-video-wordpress-theme/35542187/support
Thanks!
just quick question demo will not come with theme?
Hello,
We see that you have installed the demo included with the theme: https://casaurbanareality.com/ ( https://ibb.co/YbgFqzr ) . And it is the demo of the theme.
We replied from previous comment, installation demo from VidMov theme does not include images.
If you need assistance installing a demo version with images or with some other data, please create a ticket through the support tab. Our technical support will help you.
Thanks!
by the way i opend the ticket
Yes, just check your email and continue with them…
Thanks!
Hello, follow some questions:
1 – Is possible to only allow the submit post option for a specific user? 2 – Do your scroll to play page works with bunnynet video integrations?
I would like to set the users that can submit posts.
Thanks.
Hello,
1/ You can set it up for specific roles ( https://wordpress.org/documentation/article/roles-and-capabilities/#summary-of-roles )
2/ Yes, but you need to use VidMov’s player and HLS format provided by bunnyStream
Thanks!
of all the themes I have THIS is by far the best I have ever seeb, Also the beeteam support is AMAZING. They have created a truly incredible theme that has allowed my company to rapidly expand. We simply love it and love these developers.
Hello, I changed my username and my license was deactivated in vidmov, when I try to put the username and the purchase code I get this error “The purchase code provided is for a different item”
Hello,
Please enter your username correctly, including uppercase and lowercase letters:
FillsCodex
Thanks!
a little critical comment, do not be offended)
your small and long updates repel users from buying. It is important to me that your theme is alive and updated.
But you decided to leave everything to the user’s technical team!
Look at the woodmart theme – new features and convenient solutions are constantly appearing there.
You have one good idea, but you can’t bring it to sense in any way.
Hello,
If you like another product, you can buy that product. We have no right to interfere with your preferences.
Please also note, this is a video theme and we have specific update plans for it and follow up closely with new WordPress versions.
This is not a Multi-Purpose product to regularly roll out updates to other industry groups as well.
Each team has a different way of handling work. If you find that we are not suitable or that our product is not suitable for you, you can choose another product.
Good Luck!
Thanks!
I have troubles with adding videos lately. Theme keeps asking me to verify the purchase. But even through I insert them it says that it’s for a different theme. Why is that? My username is fendamrahov
Hello,
Please enter your username correctly, including uppercase and lowercase letters:
FendAmrahov
Thanks!
Okay, now it works.
But this time another problem acquire. We have used the template to create website on test domain. When I insert the purchase code it says it has been used on s7cd1934.simple.az
How do I delete this website from lincenses? Or you have to do it?
Hello,
Each license can only be used for a single domain name.
You should create a ticket through the support tab for help.
Thanks!
I did write there. Please respond ASAP, we need to load content, urgent
Hello,
I am very interested in your VidMov product. I ask you pre-sale question:
1 – Registered users can create a membership and charge those who sign up for their channel and I as an administrator take a commission (YOUTUBE type, join button option). In other words, a registered content creator user, having the option of charging for his content, with a membership, he charges for each subscriber to his channel and I get a commission.
Thank you very much for your answers.
Kind regards Fran
Hi Fran,
Unfortunately, VidMov doesn’t have that feature yet.
Thanks!
Hey,
I am having issues trying to verify theme – error – An error occurred, please try again later
I tried both Verification server 
Hello,
Please create a ticket through the support tab!
Thanks!
I have seen “Automatically apply elements” in vidorev theme. I can see the options. Which made watching the series even better. Thank you, you made it in vidorev theme. But I don’t see this option in Vidmov theme., Please add this option.
can you resend file to this email edy7327@yahoo.com
Hello,
Excuse me, what information do you need?
Thanks!
the theme I bought from you it was send to a email I don’t use anymore can you send install file to edy7327@yahoo.com
Hello,
If you already bought it, please download it from ThemeForest!
We only support with valid licenses. Please note that you are using a new account and you have not purchased the VidMov theme yet.
Thanks!
yes I did
Hello,
If you already bought it, please download it from ThemeForest!
We only support with valid licenses. Please note that you are using a new account and you have not purchased the VidMov theme yet.
Thanks!
I see you have this and another theme VidoRev.
This one looks more modern in a lot of ways but the other one handles Twitch videos so much better.
Is there any plans to update this one with the features your other has for Twitch such as:
Fetching Video From Twitch Automatically: Video Thumbnail Video Title Video Description Video Duration Video Tags Video View Count
Right now this theme plays the videos just fine but doesn’t grab the rest from Twitch.
Hi There,
Thank you for contacting us!
We have no plans for Twitch.
Currently, VidMov only supports this feature for Youtube and Vimeo.
Regards!
pré-compre: O thema ja é multilingue? Em qual versão o thema está?
Hello, can you please add another method or other options for live streaming other than WPStream. That would be truly appreciated. Or even direct stream from software like OBS etc, without the need of WPStream. Just another option other than WPStream. Cheers
Hello,
WPStream supports OBS as well as other live streaming tools.
If you want to have your own stream, you need to invest in a streaming server system.
Thanks!
Hey while choosing there’s only public and private video type can you pls add unlisted option in next update
Hello, 4 questions about the active button. 1. How to make it so that when the user clicks the link immediately (without evaluating the post). 2. Can I change the color of the button in the settings? Or do I have to change it through code? Where? 3. can i give a different button name (for each individual post a different name, or at least for the whole site). 4. On the Demo 6 homepage, the button is not showing, How do I fix this? Please give a comprehensive answer with a solution. This is important to me.
Translated with www.DeepL.com/Translator (free version)
Hello,
If you need technical support, please create a ticket through the support tab.
Thanks!
i need to add another filter like categories filter, i need to add countries and cities filter, if its not exist i like to buy customization to add this feature
Hello,
If you want to contact for custom work, please create a ticket through tan support!
Thanks!
how to add multiple embed code in video post
Hello,
There is no way for you to add more than one embed code to the same area. It’s a illogical question.
I recommend learning about the theme’s Multi-Links feature: https://vm.beeteam368.net/video/day-of-the-warrior/
Documentation: https://vm-demo.beeteam368.net/documentation/#video -> scroll to: Multi-Links.
If further assistance is needed, please create a ticket through the support tab.
Thanks!