12922 comments found.
Hello, I have connected the instagram account via api, however for every instagram post the image uploads multiple times to the media gallery thus now having dozens copies of the same image.
How can i fix this and also delete the multiple images at once?
Thank you
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Just did it, thank you
Just wondering, you have Custom admin CSS option but no Custom login CCS option, will you be adding this in the future as well as other basic feature White label CMS has ?
Hello,
Currently, we don’t have plans to add such an option. But we will consider this as a feature request.
Kind Regards
add please breadcrumbs RankMath!
I don’t like the Yoast SEO plugin. RankMath is much better than it on all parameters!
And people have already asked you to support breadcrumbs from RankMath. Please add it, it will help a lot of people who use this plugin.
Hello,
Thank you very much for the feedback. We will consider adding the RankMath breadcrumbs option in the future.
Kind Regards
Hi, I want to use the same license on 2 languages for exact same content of the website on the same domain, (example: English on the main domain, while Arabic on a sub domain) because I don’t want to buy WPML or any other translation plugin… is it allowed? Thanks
Hello,
Thank you for your question. Yes, you can use one regular license for such a case.
Kind Regards
I also hope you have a demo for WooCommerce Simple Auction Plugin soon…!!!
Hello,
Thank you for your comment. We will consider adding such a demo in the future.
Kind Regards
Can I setup the theme, layout and setting etc on another domain and import it over ?
Hello,
Could you please clarify what you mean? Do you want to import only theme-related content on your new website?
Kind Regards
Only theme related content that has been customized. basically customize the designed and setting on sub domain and import them over. so I don’t have any demo content imported.
You can use WordPress import/export mechanism if you want to transfer all post types. Find it in Dashboard -> Tools.
what about the layout, colour customizations, I make ?
You can import/export all Theme Settings in Dashboard -> WoodMart -> Theme Settings -> Import / Export.
Kind Regards
Does it have bottom content section on product category pages? I need to insert content at the bottom section of the product categories
Hello,
Thank you for your question.
Yes, you can add your custom content before products and after them as well.
Kind Regards
works with WooCommerce Simple Auction Plugin ?
Hello,
Thank you for contacting us.
Yes, our theme works well with this plugin. Let me know if you have any further questions.
Kind Regards
any demo on how it will look?
Unfortunately, we don’t have a demo with this plugin.
But if I buy your theme you can give me support in case doesn’t work with plugin? I want to be sure
Sure, we will provide you with all the necessary assistance if you face any incompatibility issues.
Kind Regards
Does Woodmart have a way to customise the email template ?
Hello,
Regrettably, the option you are looking for is not available in our theme or WooCommerce’s default settings. Enabling it may necessitate additional customization of the code or the installation of an extra plugin, but we do not have instructions for either of these options. Please note that this issue falls outside of the scope of our theme’s support.
Best regards,
Hi, I just paid to extend support but your forum won’t allow me to do anything because it still says my support has expired.
I need help with Variations. I only have the ability to see variations as dropdowns, but all of my variations have images.
On the listing grid I see images, but on individual products the variations are displayed as dropdowns.
How can I get this fixed ASAP?
Hello,
Thank you for extending your support period.
Now you need to go to your account on our website and click on the “Update” button for your purchase code to actualize the expiration date. Then you will be able to create new topics on the forum.
Kind Regards
Hello team, does this theme have product gallery option for product grid on category & shop page for mobile version.
If yes, does it support thumbnail on mobile devices so that customer can view additional images without loading single product link.
I am looking for similar functionality: https://demos.iconicwp.com/image-swap-for-woocommerce/?effect=thumbnailsHello,
Thank you for being interested in our theme and contacting us.
Yes, our theme has a product image gallery option on the catalog page and you can see how it works here https://woodmart.xtemos.com/mega-electronics/
Kind Regards
Hello, how I can show product attribute after product title, just let me know if it exisit, as I don’t have support nobody probably answer this, so let me know how it is possible, I need associated product attributes after title
can you please make product styles editable via elementor so we can use dynamic tags.
there are many vape stores with woodmart but no single demo why ?
Hello,
Thank you for contacting us. We will consider this as a feature request for our updates.
As for the swatches on the shop page, read more information in our documentation here https://xtemos.com/docs-topic/variable-products-and-swatches/
Kind Regards
How do you connect Instagram to woodmart, when I go to settings – API integration and click connect it keeps taking me to Facebook.
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Is it possible Admin can fully customize the signup and sign-in page? or can you add this feature in future update?
Hello,
Regrettably, the option you are looking for is not available in our theme or WordPress default settings. Enabling it may necessitate additional customization of the code or the installation of an extra plugin, but we do not have instructions for either of these options. Please note that this issue falls outside of the scope of our theme’s support.
Best regards,
I can’t import a new demo after import a demo for a while, and there is even no demo option to import. can you give me a help?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Pre-sales question: I need to create an e-commerce project in a Spanish-speaking country, so it’s essential for me that what people see on the site is in Spanish, for instance, “añadir al carrito” (add to cart) or “previsualizar un producto” (preview a product), etc. Is this possible with your theme? If so, how can I achieve it?
Hello,
Of course, you can translate every string on your website into Spanish. And you can use our Spanish translation too. Read more in the documentation https://xtemos.com/docs-topic/theme-translation/
Kind Regards
Hello, pre-sales question. I have seen the demos, and they are truly beautiful; it’s exactly what I need for my project. However, I have a crucial doubt: to achieve exactly what is shown in the demos, is it necessary to purchase and install Elementor Pro? Or is Elementor alone enough to achieve the same results as shown in the demos? Thank you very much.
Hello,
Thank you for being interested in our theme and contacting us.
Elementor PRO plugin is not required for our theme. Our demos are built entirely with Elementor free + our theme’s features.
Kind Regards
Thank you very much for your prompt response.
HI, we are using another Woocommerce theme on our website, but we have this problem: When two customers check out concurrently for the same product (with backorder disabled), both checkouts may complete successfully when this would cause the inventory to become negative. This negative inventory is reflected in the admin console. Does WoodMart theme has any feature to solve this issue?
Hello,
This functionality comes with the WooCOmmerce plugin and themes don’t influence it. Our theme doesn’t have any special functions for this either.
Kind Regards
can i add variants like product size just after the title of the product in product grid
Hello,
Thank you for contacting us.
Yes, you can enable this option on the product page and it will look like the screenshot https://gyazo.com/ce8975058c7d3b57150e72b5771f91ad Instead of colors, you can display size or any other product attribute.
Kind Regards
ok thanks. one more points is that if i have 2-3 attributes like designer name, city etc. Can we also put it just after product title.
Yes, you can display multiple attributes there too.
Kindly share the steps i want to add 3 attributes after title
Hello,
You can create a topic on our support forum if you have any difficulties with our theme’s functionality. Our specialists will be happy to help you.
Kind Regards
Hello! Thanks for the awesome topic. tell me how you can translate the header if the site has polylang installed
Hi,
Thank you very much for using our theme and contacting us.
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
