418 comments found.
Hi..i have a question ‘did your theme have an option for my client after booking to pay me direct?’ thanks
BA Booking plugin supports payment gateways here: https://ba-booking.com/shop/
hey guys, can you replace the “search box” with your own search widget?
Please contact the forum https://pavothemes.com/forums/ for assistance with your issue
I would lie,to create an account into your support forum.. I’ve already registered using my purchase key but I’ve not received any confirmation message yet
Please let me know the email or user you created on the forum so I can check your account again
here’s the email: bshicham00@gmail.com / user: hicham
I sent reset link via your email, please recheck.
I got it thank you . 1 – I’ve an issue in regard of changing BA Book setting into French as a default language is it feasible to do so! 2 – I want to change my website language to French … does the theme support other translation plugins cause it seems doesn’t work for me!
Yes, you can change the language to French, then use the Loco translate plugin to translate the theme and plugin.
Please contact the forum https://pavothemes.com/forums/ for assistance with your issue
I’ve installed the template for homepage 5 but I’d like access to widgets and section templates shown in other homepage templates, where can I get access to this?
Please contact via https://pavothemes.com/forums, we will guide you in more detail
Hello!
I have a pre-purchase question;
I can set a fixed price and then more people can be added to the same reservation.
Example;
Private boat tour 1 to 10 people $1,200 And you can add more Extra people 99 and you can add up to a number of people.
The BA Booking plugin provides the option to book by ticket or by number of guests, so you can choose to display it this way.
I attempted to contact you at the support center and am now waiting for your response.
I imported the sample to a new website, however it fails to function properly. The header, features, and icons all have issues that make the page appear cluttered. Please assist me in processing this import and resolving theme-related issues.
I resolved your issue, please recheck your site.
Hey, theme looks great.
Before I buy I was wondering:
1. Can suppliers have access to their own portal where they can upload imagery and tour information? Is there a backend available for them to access?
2. Is there a portal or frontend that customers who purchase a tour can log in? Where they can see important information and updates about their tour?
3. Does the Book Everything plugin allow for live updates or the ability to connect with other suppliers who have the same plugin for live updates on price and availability?
4. If it doesnt, can I connect this Book Everythign plug in with Rezdy so that it can
Many thanks!
1. No, we don’t offer this functionality at the moment, but it’s completely customizable to make it work
2. Users can check their orders in my account page: https://prnt.sc/bUPFt-4Oq1HX
3. No, currently this plugin is self-contained, self-managing and customizable. If you want to connect to 3rd party service, you have to customize via API
4. If this service provides API and plugin support customizations, you can use this service
I have a pre-sale question, Will i be able to add more field in the checkout. I have to add some more fields in checkout form. Is it possible to do?
Also is it possible to change the language to german. As because my site will be for germany only. I need all text in german language
1. Yes, you can add custom fields in checkout page by adding custom code. 2. Of course, you just need to change the language on your website to German, then install the Loco translate plugin to translate the text in the theme and plugin into your language.
Hello, i have a pre sale question. About the Sync with Booking, Airbnb… How it works? Have in mind that i’m new in the market, actually i’m a investidor in B&B and Hostels Market.
We use the BA Booking plugin and import data directly into the website, all data is managed through the plugin on the website, does not support synchronization through 3rd party services
Hello? Is there anybody answer my HELP in your help center? Thanks
Please post your ticket link on the forum, we will check the ticket and reply you.
Hi, is it possible to create a page like this : https://demo2.pavothemes.com/triply/to_book/yosemite-national-park-weekend-hiking-tour/ But with inquiry form and no possibility to book?
Yes, we use Elementor template to customize this page, so you can replace booking form with contact form via Elementor form Widget or contact form
bought this theme by mistake. I can’t use this theme. Please refund.
Please go to https://themeforest.net/refund_requests/new and request a refund.
Hi, This theme is lacking some important features I am looking for like woocommerce plugin integration and payment plugins integrations. Please I want a refund. I will buy another theme. I already requested for refund. Please approve. Thanks
I bought this theme by mistake. I can’t use this theme. Please refund.
I have confirmed your refund request, please check your account again
i think i bought this theme by mistake, how do i request for refund? i was looking for some other theme didnt notice it on my cart, plus this theme lacks some essential features im looking for.
Please go to https://themeforest.net/refund_requests/new and request a refund.
i have mailed them , when can i expect the refund processing, thank you
I have confirmed your refund request, please check your account again
thanks pavothemes team
You are welcome
A great theme. Congratulations! before buying a few questions:
is it possible to offer each individual tour a different booking option? e.g. tour 1 has a contact form and tour 2 has a booking form
how many different “services” per group and per person can be created?
is it possible to assign different services to each tour? e.g. we need several service options for each tour. tour 1 can be booked with a special meal, but tour 2 cannot.
if we don’t want to show the children (0 to 12), is it possible to hide them?
is it possible to set up a selection field instead of times or additionally and this for each tour? e.g. we need pickup times in certain hotels. tour 1 has pickup in hotels a, b, c, d at different times. tour 2 then has hotels e, f, g, h
is the booking form an the pdf customizable and are the individual services, etc. listed separately?
Hello,
Thank you for your interest in our theme!
1. Yes, we use the elementor template to customize the single tour page, so you can categorize your tour bookings by category, then use the elementor template’s config to display the tour bookings by the categorized category.
2. The plugin provides its own post type service, so you can create a lot of different services, then depending on the tour booking you can choose the corresponding services.
3. Yes, when you set the price for the tour booking, if you don’t want to show the price for the ages, you will leave it blank.
4. Sorry, I don’t understand what you mean.
thanks, I buy it
Awesome!
Let me know if you need to help.
Greetings, I’m about to buy your theme.. I would ask:
1) Does the system calculate availability and prices for each day? For example on May 5th I have 6 seats at $7 and on May 7th I have 10 seats at $10. Can I change the prices every day for certain times with different quantities? Example links?
2) You can request the name and surname and age of each participant of each group. For example a group of 10, a single purchase but with 10 names.
3) Is the list of reservations available for each day with all the participants or only for the names and surnames of those who purchased?
4) For all purchases, can end customers access only with the “continue as guest” button without login or registration?
Thank you
5) If the tour has a capacity of 20 people both in the 3.00-5.00 pm and 18 people in the 7.00-9.00 pm shift, will the calculation be respected? or is it not considered and book indefinitely?
Hello,
1. Yes, you can refer document here: https://ba-booking.com/ba-book-everything/documentation/rates-and-prices/
2. Yes, the plugin provides this functionality
3. I don’t understand your question
4. Yes, the plugin provides the function that customers do not need to log in to still be able to book tours and check out normally
5. The plugin has a placeholder setting when a customer books a tour and confirms it. For example: a customer booked a tour for 5 customers and got a reservation for about 30 minutes, after 30 minutes if this booking is not confirmed, the order for these 5 guests will be deleted and the number of guests will be recalculated.
I want to enable the destination detail template. I can’t find the option
Please follow the guide here https://wpdocs.gitbook.io/triply/ba-booking/page-setup/4.-booking-locations
HI’
I have already renewed my support for Triply’s Tour Booking WordPress plugin (item ID 29875995). I also sent my login ID and password. I contacted you via email today but have received no answer. Here is my email: privatetourthailand2015@gmail.com
I hope to hear from you soon. I need your help.
Hello,
I replied your email, please recheck
Hello,
We want to buy a BABE Payment pack (PayPal, Stripe). We want to use stripe in this plugin but can not find any documentation or any demo for that. We will integrate Stipe on our WordPress site. Can you please ensure that this addon or plugin is comfortable for using the stripe? We are using the this theme. Please let us know as soon as possible. We knocked you through the mail four days ago but we do not get any response yet. Please let us know as soon as possible.
Thank You
Hello,
We want to buy a BABE Payment pack (PayPal, Stripe). We want to use stripe in this plugin but can not find any proper integration of Stripe documentation or any demo for that. We found for PayPal but we cant find for Stripe. We found this url: https://ba-booking.com/ba-book-everything/documentation/online-payments/. There is not absolute integration for Stripe documentation. Can we use it as a plugin? We will integrate Stipe on our WordPress site. Can you please ensure that this addon or plugin is comfortable for using the stripe? We are using the this theme. Please let us know as soon as possible. We knocked you through the mail four days ago but we do not get any response yet. Please let us know as soon as possible.
Thank You
Yes, this plugin includes paypal and Stripe payment gateway, Braintree. Please read the description here https://ba-booking.com/shop/downloads/ba-book-everything-payment-pack/
- Does it support the Arabic language (RTL) for the front end?
- Is it interface or include/support booking system?
- it supports online payments?
- Do I need to purchase other add-ons to use the template to its full potential?
- Is there a trial/refund period?
Hello,
1. Yes,
2. Yes,
3. We support paypal free payment gateway: https://wordpress.org/plugins/payment-gateway-for-ba-paypal/, For some other payment gateways, please see here https://ba-booking.com/shop/
4. Depends on what function you want. Most of the functions have been shown on the demo, please check to see if our theme has the functionality you need.
5. There is no trial mode, you are allowed to request a refund if the reason you gave is approved.
All functions we show on demo, please read the description carefully and watch the demo to make sure the theme is right for you before deciding to buy.