586 comments found.
Hello,
I have purchased a theme and try to activate it but it’s not working even after entering the Purchase code.
May be you used the purchase code before to any website. Also your support expired. Please try to renew it and try to create support ticket:
https://rstheme.com/support/I used the template for a website but now I don’t want it anymore I need to use it for another website could I do this? Or do I have to buy a new key?
Share your purchase code and also try to renew your support. Create a ticket to:
https://rstheme.com/support/Hi, I can’t see the banner at the top, in the news section, where the title of the article is displayed. In the part that concerns the team, however, it shows. I checked in Reobitz Option-> Blog Settings and the “Show or Hide Banner” item is active. How can I solve this problem? Thank you
Try to renew your support and create ticket with purchase code with your website admin access so that we can check it:
https://rstheme.com/supporthello, I’m having problems activating the theme, I enter my purchase code (c6e06cc4-9ea3-42de-b63b-56ad58017706) but the page refreshes and nothing happens.
I just reset it – you can try now. Thanks
hi, my purchase code not working
May be you used the purchase code before. Try to create a support ticket to:
https://rstheme.com/support/I made ticket, but still no response
I just sent you reply to your ticket please. Check your email. Thanks
Hello, support site not working now says “Parse error: syntax error” why im writing here i have critical error after last update 5.0.2 on my site like this: Fatal error: Uncaught Error: Class “Elementor\Scheme_Typography” not found in /home/axesswo1/public_html/wp-content/plugins/rselements/widgets/heading/heading.php:313….................................................................................. 29 {main} thrown in /home/axesswo1/public_html/wp-content/plugins/rselements/widgets/heading/heading.php on line 313 is there a bug with rs element with elemantor, i try downgrade elemantor versions but wtihout succes
and when i disabled elemantor website is working
Try to use latest version of rselements plugin – v2.01 Hoping then everything will be fixed.
Thanks
Thank you.
Welcome 
Hi, You should have a option called manage license as other company used. because if we used your theme for demo purpose, next time we can’t able to use the license for real live site.
Okay – thanks for your suggestions. Next update we will keep in mind about it. Thanks
Hey, i have purchased 2 licenses for two different websites, now non of the websites are working and I want to use this theme again on my new website. Can i use my license again? Item Purchase Code: 3f37c4f6-1edd-4147-a636-8f7027359f81 Item Purchase Code: 3eaeaa87-ecfb-42ff-8ce3-ea08045046be
Thanks!
I just reset both purchase codes. Your support expired try to renew it. Thanks
How can I replicate the same wiidget sidebar Services with the same design and change the menu on the second one? I have different types of services, not only one.
As our theme built using the Elementor – in elementor sidebar instead of widget you can use elementor addon there and add your services there.
Thanks
I use Elementor. The right column is linked to the Theme widget menu of navigation : Services. I need to develop another page that duplicates the same column design but NOT the menu Services (another menu). How can I do that? When I create a widget, It does not take part of the theme widgets, the design changes completely.
May be your support expired. Please try to renew it and try to create a ticket so that our support team team will create a option for you. Create ticket to following url:
https://rstheme.com/support/Thanks
I submitted a ticket and the issue and reply to my question is not resolved yet.
You didn’t give full administrator access for accessing your website. We always try to reply with 24hrs. Also your support expired – you didn’t renewed your support. And also trying to take support for extra features. Thanks
I’ve purched the mentioned theme with the following license: 3bfb2e35-abbc-4abe-af07-7bf54d592ebf. I’ve used it for my website but the hosting service of the website expired and I couldn’t get the backup of the site. So I now I purchased another hosting with a different hosting providers but the license is not working. NB: The license is not currently being used. Kindly fix. Thank you.
I just reset it – you can use it now. Thanks
Hello.
Apart from the value of the theme, there is some support package for the installation and general configuration of the theme (loading logos, color configuration, favicom, etc)
If so, what is it and how can I access said service.
Greetings
Thanks for contacting – after installing theme, you have to active theme then you have to install all required plugins and then you have to one click demo installation. Then you get look of the site as like our demo. You can colors, logo or others setting from our theme options – Reobiz options. Also you can change page contents using Elementor. Also we have 06 months premium support. Thanks
Hello.
We really like this theme to use it in the redesign of our website. I have explored other themes whose prices are much higher in relation to yours. What is the difference in prices (39 USD compared to 79 or more USD)? Is there any limitation or restriction in your theme associated with its sale price? Is there something I would be missing if I buy your theme?
Stay tuned.
No, no nothing missing – you will get all feature as price $79. You will get 6months professional support.
Hello How could I get the updates and please tell me the steps to update my site
Try to follow following link:
https://rstheme.com/docs/reobiz-wordpress-theme/getting-started/update-theme/i can’t change menu slug
After changing slug did you save Setting -> Permalinks again?
yes
Can you try to tell me which slug – you went to change but didn’t work? Try to send me screenshot and also your website admin access – I will try to look it for you. Send me access through following url by clicking contact author button.
https://themeforest.net/item/reobiz-consulting-business-wordpress-theme/26702860/supportI am setting header layout in rabies option. But its not able to set. please help in this.
Reobiz Options -> General Sections – Enable Global Setting set to Yes. Then check it. Thanks
I did change the setting to yes. also i updated all the header layout again. But still the header is not set.
header menu overrides full page
It’s should not. You have to increase padding top of Reobiz Options -> Styles -> Breadcrumb Style
May be you are using transparent header style that’s why your content going to top and you have increase padding top into Breadcrumb tab.
Try to check theme option and send me reply.
Thanks
header menu overrides full page
Send me screenshot what’s overriding?
all the menus which are to be shown on top bar are showing on whole page. i.e instead of horizontal lanscapes , they are shown in vertical landscapes covering whole page.
Send me screenshot and also your website admin access and site url. I have to check in my end.
please share mi your email id so that i can share all the details
Try to share access by following url:
https://themeforest.net/item/reobiz-consulting-business-wordpress-theme/26702860/supportwhy is my license invalid?
May be you used the purchase code before – that’s why your become purchase code invalid. One purchase code will work for one website.
Thanks
I’m trying to hide offcanvas in reobiz options menu, but it did not worked. The offcanvas still shows.
And where to edit offcanvas content?
Offcanvas hide should work. Can you try to enable global setting set to Yes. From our theme options – Reobiz options -> General Setting – Enable Global Setting -> Set Yes.
You can update offcanvas content – Appearance > Widgets> Offcanvas widget
still not working
Share your website admin access and purchase code so that I can try to check it for you. Also your support may be expired try to renew it. Thanks
the coming soon page is active now, I have turn it off but it keep getting active. I have sent an email about your request.
sorry, the coming soon page has turn off now.
So everything is okay now?
no, the offcanvas stil appears
Your given site url and access not working try to check reply of your email. Thanks
The server was down last night, but it’s online now, you can try again.
You can check now. I just disabled all cache plugins and all settings working good. Thanks
Ok good. I have a new problem now, when I edit the post with elementor, the header (menu area) overrides the content.
the header menu overrides all the content of the posts
I just fixed it for you. Would you try to renew support? Your support expired. Thanks
I have enabled the Enable Global Setting to True. However I am not able to change the Footer Background on my website.
Also, banner image for breadcrumbs are not getting changed
Can you try to share your website admin access so that I can try to help you? Thanks
i cant import demo even i change all this Allow Url Fopen (allow_url_fopen) – ON cURL library** – your server must work with curl or url_fopen. OpenSSL must be enabled. PHP memory_limit = 256M PHP max_execution_time = 300 PHP Post_max_size = 54M PHP upload_max_filesize = 128M
Please try to send your site admin access and purchase code. I will help you.
Thanks
i import the demo, but i cant change slider using elemntor
You can change slider content or images from Revolution Slider – you can take a look how to edit slider:
https://www.youtube.com/watch?v=6lkgxlQ1IW4Thank you, sir, for your prompt customer service and for resolving the problem. I was very grateful for your prompt service. You deserve a lot more than a five-star rating for the way you’ve helped.
Thanks
