228 comments found.
i CANNOT GET THIS TO WORK!! i HAVE TRIED EVERYTHING AND WANT MY MONEY BACK!!!
Hi ,
We are here to help you. Can you Please explain clearly through ticket.
Please submit ticket here – https://steelthemes.ticksy.com/home/100019994/ Our team will help you asap.
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I am having an issue installing Lawnella theme using word press. When searching for the live demo content plugin, there are only three options from gthe auther and the one I am supposed to install is not there to install.
Hi ,
Can you please explain clearly through ticket.
Please submit ticket here – https://steelthemes.ticksy.com/home/100019994/ Our team will help you asap.
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Hello When using the Lawnella before and after widget, there are before and after buttons/text. Can these default to the lightbox much like when you click on either arrow? It is frustrating because if you click on the text, you are just taken back to the top of the page.
Hi ,
Please submit ticket here – https://steelthemes.ticksy.com/home/100019994/ Our team will help you asap.
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Dear Author’s,
I am writing to you today to request your assistance with regards to two essential plugins on my website: WPBakery and Slider Revolution. Currently, the versions of these plugins included in the theme are outdated, and I kindly request you to update them at the earliest convenience, so that I may benefit from the latest features and security fixes.
As you are well aware, regular updates of these plugins are crucial to ensuring the security and performance of our website. Therefore, I urge you to make these updates available for your theme LAWNELLA as soon as possible.
Additionally, I am also curious about the process of updating the plugins once our support period has expired. It is of utmost importance for the security of our site that we can access updates without having to specifically request them. Could you provide us with information on how you handle plugin updates after the support period has ended? This will help us plan for the ongoing maintenance of our site more effectively.
I sincerely thank you for your attention to this request and your commitment to keeping your theme up-to-date. I truly value your work and support and look forward to your response.
Best regards, Maria Marques
Hi , Already we mention you to submit the ticket and we will update the package one by one please wait for the update.
Note : Please submit the ticket.
Thanks
thank you for your answer. Can you give me the link to sumit the ticket, please ?
it’s ok for the link. thank you
hey good day to you, i was wondering if you could help me by telling me how to edit lawnella – service carousel v1
nvm got it
Great. if u have any issues please submit ticket here – https://steelthemes.ticksy.com/home/100019994/ Our team will help you asap.
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Hi guys,
I’m having an issue with my menu. When I click on menu item, the submenu should pop up, but instead, the menu closes and the page stays the same, nothing new loads. When I click on the menu again, the sub menu is now visible under the menu item I clicked on originally. Why does the menu close? I’m happy to explain this with a video.
Hi ,
Go to appearance – customize – lawnella header – header doable one click page option – https://tinyurl.com/23s3wf8h.
Any issues please submit ticket here – https://steelthemes.ticksy.com/home/100019994/ Our team will help you asap.
Thanks
The theme is not working on mobile devices. All the changes I did they don’t show
Hi , please submit ticket here – https://steelthemes.ticksy.com/home/100019994/ Our team will help you asap.
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I am trying to update the theme because it’s not compatible with wp bakery and slider revolution. How to I update it? It seems there is no way to do so.
Hi , please submit ticket here – https://steelthemes.ticksy.com/home/100019994/ Our team will help you asap.
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Hello,
I am using your theme to create a website for one of my clients. I completed the website and I tried to translate it with WPML which you identify as a fully compatible plugin with your theme. My developer and I have spent more than a week debugging all the errors and the missing translations.
Firstly, I contacted them because I thought that the problem is on their side because the plugin couldn’t identify the content. After some unsuccessful attempts to resolve the problems, I provided them with the credentials and I received the following message:
“Hello there,
Thank you for providing the credentials.
We’ve just checked your website, and it seems that the issue is occurring because you have several custom Elementor widgets in the page.
For example, the ‘Lawnella’ ones and ‘Advanced Product Catalog’. In order to properly translate the content inserted in those widgets, you’ll need to register them through an XML code. Please check our documentation showing the step-by-step for this: https://wpml.org/documentation/support/language-configuration-files/how-to-register-page-builder-widgets-for-translation/
Moreover, what else I would recommend is that you contact the theme and plugin authors and ask them to join our “Go-Global” program. We work with theme/plugin authors to solve compatibility issues between their themes/plugins and WPML.
We’ll take the theme/plugin from the authors, install it on a test server and go through every feature. Sometimes, we need a bit of guidance from the author to cover all plugin functionalities. We are happy to work with any developer who shows interest in this by contacting us through this link: https://wpml.org/documentation/support/go-global-program/.
Can you arouse interest in the authors by letting them know about the program? This will benefit both you and other users of the same theme and plugin.
We’re looking forward to your reply. Thank you.”
We are working on that for 3 days now with no result and of course, I sent it to their support. But I have paid for 2 products (your theme and WPML plugin) which hypothetically are considered compatible, I am paying my developer for overtime to solve this problem and it is not fixed. which makes me unreliable to my client because I passed the delivery deadline.
Could you please tell me why this error occurred and if there is any way to cooperate with WPML support team to solve it?
Thank you
Hi , please submit ticket here – https://steelthemes.ticksy.com/home/100019994/ Our team will help you asap.
Simply explain which Elementor widgets don’t translate and other translation issues
Thanks
Good morning,
Could you make the update available for Wpbakery and for Slider revolution?
Thanks in advance Maria
Hi , please submit ticket here – https://steelthemes.ticksy.com/home/100019994/ Our team will help you asap. Thanks
Hi. Getting an issue with the Woocommerce product pages. I am using the v3 Header which has all the relevant info now on there, logo, phone number etc. On the woocommerce pages, e.g https://staging.charfleetsfencing.co.uk/product/6ft-x-3ft-closeboard-concave-panel-brown/, it keeps trying to use the v4 header yet I have set the whole website to the v3 header, e.g https://staging.charfleetsfencing.co.uk. Also, the category pages, e.g https://staging.charfleetsfencing.co.uk/product-category/fence-panels/, don’t look anything like the products pages, the CSS is completely messed up.
Hi , please submit ticket here – https://steelthemes.ticksy.com/home/100019994/ Our team will help you asap. Thanks
How do I edit a service using Elementor?
I achieved!
Great! If u have any issues please submit ticket here – https://steelthemes.ticksy.com/home/100019994/
Thanks
Hello,
I have a problem with the functioning and display of the Service Carousel All plugin. Can you check please?
Thanks in advance
Hi,
Please explain clearly through ticket => https://steelthemes.ticksy.com/home/100016764/
Our support team will assist you asap.
Thanks
Hello, we have 2 plugins that need to be updated. These are Slider Revolution and WPBakery.
For site security issues, can you do what is necessary?
Thank you in advance for your return.
Maria Marques
Hi , Today we will update the package. Any other issues submit ticket here => https://steelthemes.ticksy.com/home/100019994/
Thanks
Thanks a lot !
Hi,
I’ve updated the footer number to my number but it’s setting the URL to tel:https://NUMBER
How can I stop it adding https://
Code block:
Call us on
01691 758005
Hi , We are here to help you please mail to steelthemeshelp@gmail.com
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Hi, I bought this theme because i need to use a site with elementor but I try few times and I still dont see demo content appearing on elementor block.
possible to give me a hint thks
Hi ,
Follow documentaion to import demo content => https://themepanthers.com/wp/nest/documentation/#themeimport
Any other issues submit ticket here => https://steelthemes.ticksy.com/home/100019994/
Thanks
I Mobile Website is Coming to Right Alignment how to Fix it.
Hi. Yesterday there was a discount on this theme. Is it over?
Hi,
Yes, the discount is over. Also the price will increase to $59 soon.
Thanks
please make a discount like yesterday 27
Hi,
Ok, we will keep it for today. Please purchase it.
Thanks
Thanks. I bought it! Whre can i get the one click import plugin?
Hi,
Please follow the documentation to install theme plugin and import demo content https://themepanthers.com/documentation/lawnella/
If u have any other issues or queries, please mail to steelthemeshelp@gmail.com.
Thanks
how do i change the map location to my location
Hi ,
Go to apperance => menu => check the primary => https://www.awesomescreenshot.com/image/38513024?key=28849734d82c9eca10c60b70fe6c74c4
Any other issues please mail to steelthemehelp@gmail.com. Our Support team will help you asap.
Thanks