394 comments found.
“sale” whoohoo 
Is Visa Debit Card is accepted?
Hi, Pls contact us here habib.crowdyflow@gmail.com
Hello,
It’s been 23 hours and I’m still facing the same issue. Could someone please help me? I’ve lost a full day of production due to this persistent problem.
Any assistance would be greatly appreciated.
Best regards,
Dear Support Team,
I hope this message finds you well. I am reaching out to you as I am facing persistent difficulties during the installation of your WordPress theme and its associated content. Despite multiple attempts (a total of five), I am encountering display and formatting issues that are affecting the overall appearance of my website.
The problems I have encountered are as follows:
Missing Elements: Upon installing the theme and its content, I have noticed the absence of crucial elements on the pages. Entire sections seem to be omitted, which compromises both the visual and functional integrity of my site.
Inconsistent Styles: Display styles appear inconsistent and disjointed across different parts of my website. This creates an unpleasant user experience and gives the impression of a lack of overall coherence.
Parent Theme vs. Child Theme: A particular concern is that the installed parent theme does not match the child theme indicated in the documentation. This confusion adds complexity to the situation, and I am uncertain whether the two themes are in perfect alignment.
I have diligently followed the installation instructions provided in the documentation, but unfortunately, the issues persist. I have also attempted to reinstall the theme multiple times, as mentioned earlier, yet the results remain disappointing.
I am genuinely excited about using your theme for my site, but these issues are significantly impeding my progress. I hope you can provide your expertise to address these installation and display problems.
I would greatly appreciate it if you could guide me through the necessary steps to resolve these issues or offer more in-depth technical assistance. My goal is to fully leverage the capabilities of your theme and provide an optimal user experience for my visitors.
I am available to provide any additional information you may require to resolve this matter. Thank you sincerely for your time and attention to this pressing issue.
Best regards,
We will solve your issue pls check on your ticket message
Hi Author, I Need to purchase this theme. But when I proceed the payment it said
Payment unsuccessful – there was a problem processing your credit card. For security reasons we may need you to re-enter your Visa, MasterCard or AMEX details before trying again, or you may need to try an alternative payment method.
I’m trying my Visa Credit Card
I think your Credit card has issues. You can try with any other payment method if you have.
I have tried it with other card on another account where I purchase Listeo pro theme. But the issue is same
Please check how Can I proceed.
Interested in buying, does template support woocommerce pages? cheers
Yes
Dear Crowdyflow,
I hope this message finds you well. I wanted to inform you that I have opened a support ticket under the number “PRIVATE TICKET #3430945” regarding some issues I’ve encountered with the installation and display of your WordPress theme.
In the ticket, I have detailed the challenges I’ve faced, including missing elements, inconsistent styles, and a discrepancy between the parent and child themes. Despite multiple attempts, I have not been able to resolve these issues on my own.
I greatly value your work and am excited about using your theme for my website. However, the issues I’m experiencing are hindering my progress. I hope to receive assistance from your support team to overcome these challenges and fully utilize the potential of your theme.
Thank you for your attention to this matter. I look forward to your support and guidance in resolving these issues.
Best regards,
We will solve your issue pls check on your ticket message
I have a problem with the main images of the projects, in Firefox they are seen correctly but in Chrome they disappear and are not there, it only happens with Projects… what can be the reason? thanks.
Hi, Please create a support ticket here https://crowdyflow.ticksy.com/
I can’t reach any of your demos, or wealcoder.com. Error timed out.
Hi pls check our demo here https://axtra.wealcoder.com/
Hi, When I import the theme, after 4% it goes back to 0% again and again, please fix this problem ASAP it seems that a lot of people have the same issue and you have them fill out a ticket can you reply the solution here on the comments so people will know what to do. Thank you
Hi I created a ticket and still haven’t gotten a response or email. Please help
Hi, I didn’t find any support ticket from you. Please create a support ticket here https://crowdyflow.ticksy.com/
I created it here on this platform where it says support.
PRIVATE TICKET #3429337
how many plugin are included for this theme with name ?? plz reply me
There are five plugin we are using in our theme and if you need any help please create a support ticket here https://crowdyflow.ticksy.com/
Hi, When I import the theme, after 4% it goes back to 0% again and again, please fix this problem ASAP
We will solve your issue pls check on your ticket message
I responded your ticket massage, please check
Hello team 1 question in your video source url field in elements if we put url from youtube it doesnt play ? how can we add video from youtube? Thanks.
Hi, Please create a support ticket here https://crowdyflow.ticksy.com/
Ok team thank you!
Hi, from the view of PageSpeed (like PageSpeed Insights), the mobile version of the theme is much worse than the desktop. Please help how can we improve that, or apply a patch that fixes it.
Hi, We are using very large image to looks great out demos, So you can use your optimized images, Hope the site will be lightweight. Thanks
Hello can you please reply to my ticket n. #3423391 about how to import complete demo data like “Digital Agency” template to be able to edit home and all single pages with elementor? Thank you
Hi, Please create a support ticket here https://crowdyflow.ticksy.com/
“please reply to my ticket n. #3423391”...... isn’t it????
Thanks for creating the ticket, We will solve that
Hi The UI UX of the website is very good, But the performance is bad Test the website in pagespeed.web.dev by Google
Hi
Our theme is Seo friendly and Optimized we used large images with our demo
Thanks
Hello, i buy this theme, and i can’t install the content. Can you help me?
Hi, Please create a support ticket here https://crowdyflow.ticksy.com/
Hi i am unable to import demo content import process keeps going back to 0% after it gets to 4%
Hi, Please create a support ticket here https://crowdyflow.ticksy.com/
Hi Crowdyflow, thanks for the good theme. However, can you add more headers and full screen menu’s layout ? We’d love to have our logo centered and minimal, simple burger menu instead of informative.
Hi Hofap, Thanks for choosing our theme. Thanks for your suggestion and we will keep that in mind and try to add more varation in future update
Hi team, Please check my ticket to import demo content. thanks
Hi, Sure. We will solve your issue within tomorrow.
Thanks
Can you please help me with this as soon as possible. Thanks
Hi, Did you create any support ticket? I didn’t find any support ticket from you. Please create a support ticket here https://crowdyflow.ticksy.com/
i had sent emails, but now I have also raised a ticket. #3413101. It will be very helpful if you get this sorted.
Thank you for sorting it.
Hi Team, Please check support ticket, I have created a ticket around an hour ago, please response.
Hi, We have responded to your ticket, please provide the access, Your problem will be solved as soon as you provide the access.
Thanks
Hi, All of your issues have been solved. Thanks for Choosing Axtra
Super. You guys are really amazing, You guys very Responsible and solved our issues very quickly.
I RECOMMEND EVERYONE TO USE THIS BEAUTIFUL THEME.
Thanks