4287 comments found.
Just purchased on 6/3/23, tried to create a ticket however, said I had reached maximum tickets allowed!! This is my first ticket to submit. Won’t allow me to install Revolution Slider, and Addon Jobsearch Resume Export, all other plugins installed, and activated. Keep getting this error message – “Download Failed. A valid URL was not provided.”
HI,
Hope you are doing by using old ticket you can ask us unlimited questions in old ticket reply 1 Ticket is For 1 user with unlimited Questions in in Ticket reply if still you have any questions feel free to contact there if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best Regards,
I reinstalled staging site for Careerfy. However, now I get an error when installing Demo Data, all other plugins installed w/o problems. Here is the error – Demo Data could not be installed PCLZip_ERR_BAD_FORMAT (-10) : Unable to find End of Central DIR Record Signature. Also tried deleting Cache, and logging out and logged back in with same result. Please help. Thanks,
Hello,
I trust you are doing well. To install a WordPress plugin, please follow these steps:
Download the Plugin: Begin by downloading the plugin from the provided URL: https://careerfy.net/download-plugins/careerfy-demo-data.zip.
Access WordPress Admin Dashboard: Log in to your WordPress website’s admin dashboard. This is usually located at
http://yourdomain.com/wp-admin.Navigate to Plugins: In the left-hand menu, find the “Plugins” tab and click on it. This will take you to the Plugins page.
Upload Plugin: On the Plugins page, locate the “Add New” button at the top. Click on it to proceed.
Upload Plugin File: You will now be on the “Add Plugins” page. Click the “Upload Plugin” button at the top. A file upload field will appear.
Choose File: Click the “Choose File” button and select the plugin ZIP file you downloaded earlier (“careerfy-demo-data.zip”). Once selected, click “Install Now.”
Install Plugin: WordPress will now upload and install the plugin. After the installation is complete, you’ll see a success message. Click the “Activate Plugin” link to activate the plugin.
Plugin Activation: Once activated, you’ll see a confirmation message. The plugin is now installed and active on your WordPress site.
Configure the Plugin: Depending on the plugin, you might need to configure its settings. Look for a new menu item or settings page related to the plugin in your WordPress dashboard.
That’s it! You’ve successfully installed a WordPress plugin using the provided plugin file.
If you encounter any difficulties during the installation process, please don’t hesitate to reach out for further assistance.
Best regards, Alan
HI, Does the theme is ready to display jobs in Google Career with the structured data for Google Careers. If not do you plan to include this feature? Or do i have to use for example ZipRecruiter that is eligible to appear in Google for Jobs?
Hi,
Hope you are doing great
Important Note : we have introduced video Tutorials Step By Step Help to Setup Our theme and plugins https://www.youtube.com/c/eyecix/videos
Also could you please connect live support at skype , our skype id : eyecix
https://web.skype.com Note: On Skype Direct Call Only Thanks .or
Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best Regards,
Hello, do I also need to purchase extra the Job Board plugin? Or does the theme provide all the functionality?
provide all the functionality no need to buy extra plugins
Is it possible to get the connection (referral) feature like in linkedin?
Hi,
Hope you are doing great
Important Note : we have introduced video Tutorials Step By Step Help to Setup Our theme and plugins https://www.youtube.com/c/eyecix/videos
Also could you please connect live support at skype , our skype id : eyecix
https://web.skype.com Note: On Skype Direct Call Only Thanks .or
Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best Regards,
Hi, Is there a way to obtain global statistics such as : - the number of applicants for a job? - which job is consulted the most? - Which job had the most applicants?
PS : i can’t add any new ticket on your support, I have only 1 ticket and i have a message “you’ve reached the maximum ticket” if i try to open a new one???
you can reply all questions 1 ticket with unlimited questions .
So, I installed the theme and imported the demo data. I was expecting an exact replica of the demo site. However I found that the home page main banner’s height is less (https://prnt.sc/_aqDPUOZWCZS). The featured job listing section in the home page is not having the filter set (https://prnt.sc/oj0lIPSgCz76). The icon for one of the sectors is missing (https://prnt.sc/jIN2spvymxn8). Also I noticed https://careerfy.net/demo is giving 500 (https://prnt.sc/kogcC05ro4PC). Please help.
Hi,
Hope you are doing great
Important Note : we have introduced video Tutorials Step By Step Help to Setup Our theme and plugins https://www.youtube.com/c/eyecix/videos
Also could you please connect live support at skype , our skype id : eyecix
https://web.skype.com Note: On Skype Direct Call Only Thanks .or
Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best Regards,
I wrote to you about the problems I had a week ago, but you do not answer me. even if you are online to skype all the time.
could you please tell which on ticket system that will be delayed reply might be due to week-end you will get replied today thanks,
Two weekends passed. waiting for reply thanks
Hi,
Hope you are doing great as i can see you have never created ticket i think so there is miss understanding could you pease use proper Chanel for support is giving below if you are using skype support give them direct call or you can create a ticket by using below url thanks,
Important Note : we have introduced video Tutorials Step By Step Help to Setup Our theme and plugins https://www.youtube.com/c/eyecix/videos
Also could you please connect live support at skype , our skype id : eyecix
https://web.skype.com Note: On Skype Direct Call Only Thanks . orOur ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best Regards,
WPBakery Page Builder hasn’t been updated in the new update, why so?
its is update please contact support team for help they can guide you properly how you can update paid plugins which comes with theme free of cost thanks,
Best Regards,
In my website when candidate uploaded their resume there no confirmation message & uploaded CV also not showing at that time. So candidate don’t know whether CV uploaded or not. I raised this compliant via Ticket before 5 days but still not reply. Candidates feel bad experience please rectify this as soon as possible. Job Social Media Sharing option also not working
you will get reply for your ticket shortly thanks,
Yes i got reply & solution . Thank You
you welcome
Hello, The insta match Doesn’t work, and it’s always 0. It was working before. Now it just stop working Any help
Hi,
Hope you are doing great
Important Note : we have introduced video Tutorials Step By Step Help to Setup Our theme and plugins https://www.youtube.com/c/eyecix/videos
Also could you please connect live support at skype , our skype id : eyecix
https://web.skype.com Note: On Skype Direct Call Only Thanks .or
Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best Regards,
Hello guys, just to let you know the preview is not working anymore for now . I’ll check it up when it will be online again
could you pleas check again it is working fine thanks,
Hi, I have been asking for support via email. But no answer from your end. Please reply to my quires, thank you
i,
Hope you are doing great could you please connect live support at skype , our skype id : eyecix
https://web.skype.com Note: On Skype Direct Call Only Thanks .I can look it on high priority
Best Regards.
When will the theme be updated again or is there a way to update the included plugins separately?
sure your suggestion is well noted for future updates,
Actually, it’s a question, not a comment. Can you please give an indication of when the included plugins will be updated?
you can go to Appearance > Installed Plugins and can update all plugins fro there ,
It doesn’t allow you to update the included plugins from there. It says you need a license key for WP Bakery as well as Rev Slider.
you can deactivate wp bakery and than update it after that you can activate it thanks,
Update it how though? It doesn’t give me the option.
please contact support they will help you with that thanks,
Try to give better responses to some questions asked you rather than the robotic response below. Having a good product is one thing, if the Support is not helpful or is robotic to their inquiries then it discourages people from dealing with you.
This is my question: I’m told Elementor does not work well with the theme, is this true because I prefer Elementor, and don’t like WP Bakery? Thank you.
Hi,
Hope you are doing great
Important Note : we have introduced video Tutorials Step By Step Help to Setup Our theme and plugins https://www.youtube.com/c/eyecix/videos
Also could you please connect live support at skype , our skype id : eyecix
https://web.skype.com Note: On Skype Direct Call Only Thanks . orOur ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best Regards,
Dear Iamsuperwealthy,
Thank you for reaching out to us with your question. I understand that you have a preference for Elementor and are concerned about its compatibility with our theme compared to WP Bakery.
While our theme is compatible with Elementor, there are certain limitations when it comes to changing the design of our elements within Elementor itself. However, we do provide a range of widgets and design elements specifically designed for use with Elementor, similar to what WP Bakery offers. These widgets can be easily customized and incorporated into your website’s design using Elementor with fixed design templates.
If you are comfortable working with Elementor and prefer its features and interface over WP Bakery, you should still be able to achieve your desired design using our theme and the available Elementor widgets. We recommend exploring the options and features provided by our theme and Elementor to see if they meet your requirements.
If you have any specific questions or concerns about using Elementor with our theme, please feel free to let us know. could you please connect live support at Skype, our skype ID: eyecix https://web.skype.com Note: On Skype Direct Call Only Thanks. We are here to assist you and ensure that you have a positive experience with our product.Best regards, Alan
My site continually goes down due to continuous JOBSEARCH plugin requests and the CPU usage reaches the limit. I’m using a dedicated server with 8GB of memory and it still happens. I did an extensive analysis and I can prove that it is the plugin.
I would like to understand what is the step by step to solve this case?
Using New Relic, it was possible to identify the cause of this abuse of consumption.
The wp-jobsearch plugin runs this register-counts-update.php function, it is responsible for updating job counts, employers and candidates based on specific locations using a SQL_CALC_FOUND_ROWS query.
It is important to consider that complex queries or queries executed in large volumes can impact database performance. Using the SQL_CALC_FOUND_ROWS function in conjunction with the found_posts function within the foreach loop can cause a significant number of queries to the database, depending on the number of locations and posts involved.
Unfortunately, the plugin code does not perform an optimized query, and it opens more than one query at a time, causing abuses in CPU consumption, as you can see in these prints:
https://i.imgur.com/ndZ1vLs.png https://i.imgur.com/ebfeILn.pngsure your sugesstion is well noted for that ,
My comment was not a suggestion. It was a sign of a serious problem. Read again please and understand the seriousness of the situation.
I want to know how to solve this problem created by you. I’m sure you guys know how to solve it. What’s the reason for not talking about how to solve this?
How can a theme that its main plugin causes your site to crash multiple times a day?
Theme is AMAZING but this is crashing my website everyday. What is the step by step to solve this please?
HI,
could you please connect live support at skype , our skype id : eyecixwhere we can check in details thanks,
Regards,
Hi, does employers and candidates can correspond via message with follow-up in the dashboard?
Hi,
Hope you are doing great
Important Note : we have introduced video Tutorials Step By Step Help to Setup Our theme and plugins https://www.youtube.com/c/eyecix/videos
Also could you please connect live support at skype , our skype id : eyecix
https://web.skype.com Note: On Skype Direct Call Only Thanks .or
Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best Regards,
Nothing found in your video about my question? Do i have to open a ticket for just this question?
Dear Swisskud,
Thank you for your question. I’m glad to inform you that our system supports messaging functionality between employers and candidates. Both employers and candidates can correspond with each other via messages and even follow up on previous conversations within the dashboard.
Our messaging feature provides a convenient and secure way for employers and candidates to communicate directly within the platform. This helps streamline the hiring process, enabling efficient communication, and facilitating timely follow-ups.
If you have any further questions or need assistance with using our messaging feature, please don’t hesitate to ask. We’re here to help! at our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check the ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best regards, Alan
the save button “love” icon can be removed from the job posting theme?
Hi,
Hope you are doing great
Important Note : we have introduced video Tutorials Step By Step Help to Setup Our theme and plugins https://www.youtube.com/c/eyecix/videos
Also could you please connect live support at skype , our skype id : eyecix
https://web.skype.com Note: On Skype Direct Call Only Thanks .or
Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best Regards,
hi sorry to say there is no video covered how to hide the love icon
please contact support ticket system they will guide you about everything ,
Hi eyecix,
when do plan to implement the possibility to filter featured jobs for integration on external websites?
We need this feature! Anyone else?
Best, Georg
Hi,
Hope you are doing great
Important Note : we have introduced video Tutorials Step By Step Help to Setup Our theme and plugins https://www.youtube.com/c/eyecix/videos
Also could you please connect live support at skype , our skype id : eyecix
https://web.skype.com Note: On Skype Direct Call Only Thanks .or
Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best Regards,
