569 comments found.
Hello! I keep coming across this issue where my website’s logo will look fine for a few weeks, even a month or two, then suddenly my website’s logo will look extremely stretched out across the header. When I login as Admin the logo is fine but when I visit the website through another computer or device it comes out stretched again. Why does this do that and how can I fix it? It’s very annoying and I believe the plugins/theme updates cause the website to act this manner. Please help, this has been ongoing issue since I’ve ordered this template.
I created a new topic on your support forum. https://www.pixelwars.org/forums/topic/logo-issues
Hi, replied on your topic.
Cheers.
In the mobile version of your Jason Hertz demo the section: “How it works? Simple Steps to Succes” has a major fault. The list with the four points is presented first on the mobile phone (before the headline) instead of last which makes it very hard to use this section on a mobile phone. How is this fixed?
Hi, please create a new topic about it on our support forums and our support team will happily help you, thanks.
https://www.pixelwars.org/forums/Did that – but it seems as you just accept that your demo content doesn’t work on a mobile? That was basically your response?! I really hope to get this fixed. The section was quite a big factor in paying $99 for the theme.
Hi again, replied on your topic with the solution.
Cheers.
Hi, I’ve just purchased a template from you, but I can’t access the support forum. Specifically, which account do I need to log in with to access the forum? thanks!
Hi, you need to register your purchase code to be able to open a support ticket to our system. Thanks
https://www.pixelwars.org/forums/topic/how-to-find-your-themeforest-item-purchase-code/Hi there,
Prepurchase question. It is possible to create a custom Header & Footer with elementor?
I have seen that in your demos there is no footer and the header is somewhat limited. Tell me if I’m wrong
Thanks in advance 
Hi, yes it is possible to create custom header and footer, but you need Elementor Pro for that.
Have a nice day!
I have been trying to resolve an ongoing issue/bug/fixe etc with the LMS Tutor plugin for the last 6 months and nothing has been sorted – now my Support has expired and am unable to contact you directly via your Support channel.
Hi, which topic did you create in our support forum?
Hi, the topic was ‘Registration button not displaying’ & here is the link https://www.pixelwars.org/forums/topic/registration-page-button-not-displaying/ Thanks.
Hi, in the courses page, can we have a filter function by category ?
Second, can the ‘Enroll Course’ button be changed to enquiry list ? and then customer can send in their enquiry form ?
Hi,
1-) Yes, it is possible to add a category filter to the courses page, you can see it here now;
https://themes.pixelwars.org/efor/demo-11/courses/2-) unfortunately this doesn’t seem available by default with TutorLMS.
Have a nice day!
ok tq for your reply
Hi I bought Enfor with full tutor lms pro pack. It took me nearly two weeks to set up whole course, and it collapsed after todays update of tutor to 2.2.4 version. I tried to contact tutor support but they don’t respond if I didn’t buy tutor directly from them but from here instead. All I need is tutor pro plugin in 2.2.3 version so I can downgrade this 2.2.4 version that is causing my site to colapse. Any chance you can send me zip file with 2.2.3 version of tutor lms pro plugin? That would solve my problem.
Hi, please create a new topic about it on our support forums and our support team will happily help you, thanks.
https://www.pixelwars.org/forums/Hello. I am trying to contact pixelwars but the contact button is loading infinitely, it doesn’t work. Please fix this, I can’t install the efor coaching theme because of an error: The link you followed has expired. Please try again. Please help me install the theme.
Hi, support is provided on our forums by our dedicated support staff, are you getting any error in any phase? Here are the basic instructions for creating a new topic on our forums;
1-) First create an account here if you haven’t’ created already;
http://www.pixelwars.org/wp-login.php?action=register2-) Then navigate to your theme/template forum ;
http://www.pixelwars.org/forums/3-) Scroll to the bottom of the forum page and “Enter your purchase code” then click the “Verify” button, after that, you will be able to post new topics in that forum.
Have a nice day.
Tutor LMS Pro not working properly, page is getting error https://www.iigsouth.com/courses/masters-in-gemology/ and home page also totally changed https://www.iigsouth.com/ don’t know its the them problem or plugin problem please guide
Hi, please create a new topic about it on our support forums and our support team will happily help you, thanks.
https://www.pixelwars.org/forums/Hi, just bought this theme. Please send me Tutor pro lifetime access and other perks mentioned. Thanks in advance.
It say that this theme can’t be installed into wordpress because package is lacking style.css file
Ok I figured out this style.css problem. Now it installed well. If anyone else have this just follow instructions in there: https://themes.pixelwars.org/doc/efor/
Hi, please use this topic for license requests;
https://www.pixelwars.org/forums/topic/tutorlms-pro/Cheers.
Hey, I have purchased the theme. It’s amazing. Please provide the tutor lms pro license key and Jet pop up and elements license key. Please email to afifuddinlatiff.work@gmail.com. Thank you, looking forward to hearing back soon.Thank you.
My website is https://australianinstitution.com.au/
Additionally, I need access to Social Feed Gallery, if there is a license for that, please email that as well. Or please guide me on how to set it up. Thank you.
Please provide Crocoblock license as well. Thank you.
Hi, just sent you an e-mail, when you need further help with the theme please create a new topic about it on our support forums and our support team will happily help you, thanks.
http://www.pixelwars.org/forums/please could you help me disavow a domain that previously occupied for this issue, but stopped paying and the site disappeared and I had no way to revoke the license I would like to use this theme again on a new domain could you help me, the old domain is https://carehmexico.com/
Hi, sure, just send your new domain url.
Cheers.
I thank you very much for your prompt reply, the new domain account so you can assign the license to this new domain please is https://edgarhernandezcancino.com
sent!
Hi,
Where do i find the licence key to activate jetelements?
website used on : mastermath.in
purchase email id: class.mastermath.in@gmail.com
Pankaj
and ya, for Tutor LMS pro also 
just sent!
Alright, thanks.
I couldnt trace how to add Tutor LMS key. (Their website takes me to purchase page).
No option in wordpress, or Tutor lms website. Pics attached in mail.
replied to your e-mail.
Thanks.
Is the Tutor pro 1-time license(permanent), or a yearly subscription license?
Whats its validity basically.
oh, just found it
Hey, that’s great, can you please consider updating your rating please?
https://themeforest.net/downloadsThank you!
Hey, I’ve got a question, can you also login via the tutor lms website? I would like to know if and how that would be possible! Thanks for letting me know!
Hi, please create a new topic about it on our support forums and our support team will happily help you, thanks.
http://www.pixelwars.org/forums/Please reply to support at presswizards dot com as we built and maintain the Efor-based site for our client, and JetElements has a security vulnerability in v2.6.10 that is included with the theme, so have you updated the theme to update that plugin, or can you provide a license key for these plugins to get them updated? JetPopup also has an update that requires a license as well. I have the Envato token added to the marketplace plugin for theme updates as well.
Hi, we will release an update today with the latest versions of the bundled plugins.
Thanks for the feedback
and for the licences please send your url via the contact form on our profile page;
https://themeforest.net/user/pixelwarsCheers.
We have released an update. You can update your theme now. Thanks
https://www.envato.com/lp/market-plugin/Thank you.
Hi there. Could you please send me the license keys for the Jetpopup and Jetelements plugins to info@digitaltask.nl ? Your contact form is not working.
Also my Elementor library is not loading. Any idea what can cause this?
Thanks!
Best regards,
Judith
Hi, please create a new topic about that issue on our support forums and our support team will happily help you, thanks.
http://www.pixelwars.org/forums/Just a quick question, could you send me a zipfile for the i recommend this plugin? It is apparently now temporary (upon review) offline so it blocks importing the demo Jason data! Thanks a lot! Then I can really start with setting it all up! my mail is oscar@westravanholthe.com
I already figured out a way around it, you can download it from github as well (for as long as it is in review in wp): https://github.com/webtions/i-recommend-this
Okay, I needed a bit of patience (for it to see the plugin was present) but it worked well now!
Great, when you need further help with the theme please create a new topic about it on our support forums and our support team will happily help you, thanks.
http://www.pixelwars.org/forums/hi, would you be so kind to send me the tutorlms and jetpack license keys for oscarwestravanholthe.com? I just purchased the theme and am going to set it up now. Thanks! You can mail it to oscar@westravanholthe.com, thanks!
just sent you an email.
Great, thanks, highly appreciated! Works like a charm. Just to double-check, there’s no pro for elements right? If there is, feel free to send that license as well, thanks!
Hi again, yes JetElements is also included.
Cheers.
Right, got ya, thanks!
Hi, I purchased your theme Can you please send Tutor LMS Pro license key My Domain: https://licpatriciaramirez.com/ Please mail to contrerashjosea@gmail.com
Hi, just sent you an email.
Hello, good morning.
I confirm receipt, thank you very much, excellent topic.
Greetings. Jose A.
Hi pixelwars team I’m trying to verify my item purchase code but it always tells me that it is not valid. Therefore I can’t participate on the forum. :-/ I have an issue I’d like to be solved…
Moreover, your contact form on your website seems not to be working. What ever I do, the form is not sent. Due to this I have no chance to get in touch with but through the comment feature of themeforest.
Hi, can you please try again now, if still doesn’t work please send you purchase code via the contact form on our profile page and let us check;
https://themeforest.net/user/pixelwarsCheers.
