80 comments found.
Hi,
Can you help me with the pricing on the pages? When looking at the shop individual items with variable prices from a small amount to large amount show smallest to largest ($3.00-$5.00). But when you click the item to look at it on the individual page the price show from large to small amounts ($5.00-$3.00) which is backwards. How do I fix that?
Hi,
This has nothing to do with the work of the theme, I just customized with the help of css the ready-made outputs of the wookomers plugin. But in any case, contact me directly through the support service and I will try to help you. Also send me a link to your site for a more detailed review.
Two links. This one has prices low to high which is correct. https://forsakensoul.net/shop/
This one has prices high to low which is backwards. https://forsakensoul.net/product/do-not-give-up-hoodie/Not sure why when you click the actual product it changes! Thanks
It would be more convenient if you wrote through the support service, but in any case…
Paste this code into the customizer:
Customize > Additional CSS
.ms-single-product .ms-single-product__content .price {flex-direction: row;}
It would be more convenient if it was easier to locate the support service! I put it here because I don’t know where that is. Is it in the documentation?
But in any case…thanks
For the future: where there is a “comments” tab, there is a “support” tab on the right. Directly in the theme profile (above the cover). I receive notifications to my personal mail, thus your data is not published in the public domain
https://themeforest.net/item/most-creative-agency-and-portfolio-theme/41860716/support
Thanks!!!!
Pre-sale question, are we able to use the fullscreen media and set an media to show automatically after 5 secondes?
Hello, before buying I would like to know if it is a problem of the theme or simply of the preview. On the home business & corporate demo, on mobile, the navbar menu remains white without a background?
I’m planning to buy this theme and I wanted to ask, are there any plugins that support 3D? I can only provide stl files! This theme is great for 3d or AR!
Hi,
Could you describe in more detail what kind of 3d plugin is it?
Hello, how can I disable the word “Menu” to the left of the hamburger menu in the tablet and smartphone view?
Hi,
Contact me via the support contact form and I will help you.
Hi there, till now, i’ve been very excited and happy about this purchase. I was trying to edit from the demo version but I came to a halt. I’m at GRID STYLE 2 page and edit with Elementor but I couldn’t find the options to edit the catagories or pictures or fonts etc… Could you please show me where? Thank you.
Hi,
I’m glad you liked my work.
The “portfolio” section is implemented on the basis of regular posts. Editing the title text, choosing a category and the main image is done through the administrative part of the site (as usual blog post). Header font selection, color and so on are already editable with elementor.
Not talking about the portfolio… In the demo, MENU>Works>GRID STYLE 2… I want to edit the Categories wordings… images etc.. where do I edit?
And would like to ask one more thing, although I’ve inserted my logo, beside my logo i want to put my brand name, where can I add this?
This is what I mean. The GRID STYLE 2 page is a portfolio section.
For change logo:
Customize ▸ Theme Options ▸ Logo
Also, don’t forget to read the documentation for theme.
https://www.docs.madsparrow.me/docs/most-creative-agency-and-portfolio-theme-2/
Sorry. I will go figure out on the portfolio. Logo I ve already changed it… but I was thinking of putting BRAND NAME (fonts) beside my logo along the header portion… how do I do that?
Do you want both the logo and the text on the right?
the logo is on the left. I want to put some text beside the logo on the right side of the logo (menu on the right) eg. (LOGO) Brand Name…...... HOME | WORKS | STORE | ETC
Had reached out to the author for support twice, been couple of weeks but still have not gotten any reply. Is anyone experiencing the same issue.
Hi,
Please duplicate your letter. Maybe I accidentally missed it.
Working on the website. Have a few questions. I want to edit a single portfolio pages. Whenever i change something nothing is happening. Even when i preview, no changes are made. . There is also no elementor option to edit here. Might be something i overlooked?
Some pictures: https://videowijzer.be/Troubles/screen.JPGThanks
You need to activate the elementor editor for the portfolio section. Please see the documentation:
https://www.docs.madsparrow.me/docs/most-creative-agency-and-portfolio-theme-2/elementor/
Hello! I love this theme. I have a quick question about the featured image on blog posts. I’d like to remove them because they make my entries look cluttered. I know the code is somewhere in the single.php file because you’ve helped me do this for the Jack Ryan theme, but I have no idea what to delete in this theme. Could you help? Many thanks in advance!
Hope this helps. This highlighted code is responsible for the main image of the post. See picture below: https://monosnap.com/file/soopgxcm3rzMtSsPW6Lo3i6tswIgDO
It did! Thanks a million. My posts look great now 
I really appreciate the super fast response.
Hi there,
How can I add a post navigator to the page? Can’t seem to find the widget on the elementor panel.
Hi,
If we are talking about navigation within a separate portfolio page, then the option is in the customizer:
Customizing ▸ Most Theme Options ▸ General
hey at the home portfolio page, May I ask how can I change pics?
Are you familiar with the elementor plugin? You can also contact me via the support contact form.
https://themeforest.net/item/most-creative-agency-and-portfolio-theme/41860716/support
Hi MadSparrow.
How do I stop the slider reducing the image quality? it looks fine when editing in elementor editing. The quality drops when published.
Hi,
Could you describe your question in more detail, I do not quite understand what the problem is. Can you provide a link or screenshot?
the home page slider. the quality of my images decreases. its blurry
What image resolution are you uploading? The fact is that the elementor editor (left sidebar with options) occupies most of the screen and compresses the image a little, thereby giving a result that is not quite the same as the output. I recommend using a slider image size of at least 1920×1080
the resolution is 2560×1440
when im in editing with elementor, with the sidebar and options closed, the quality is very high. when i’m not editing with elementor and viewing the website normally, the quality is very low.
Contact me via theme support and send me a link to your site, I’ll take a look.
all good! i sorted it. jetpack plugin was the issue. turned that sucker off
Super! Yes, this plugin as a whole can affect the operation of the site, there are also low-quality SEO plugins that remake the entire structure of the WordPress page and break them. Be careful!
Hello,
I can not make any changes on the portfolios. It does not let me use elementor.
You must activate the elementor editor for portfolio posts. See documentation:
https://www.docs.madsparrow.me/docs/most-creative-agency-and-portfolio-theme-2/elementor/
Hi there, your theme demo is with problem, Import Failed: An error occurred while fetching file from: https://theme.madsparrow.me/most/import/most-demo.xml! Reason: http_request_failed – cURL error 60: SSL certificate problem: unable to get local issuer certificate.
same is happening to try to install the most helper plugin, it gives SSL error from your Madsparrowsite. could you please have a look please? I need to find a way to get it working and running asap.
Many thanks, Fabiano
Hi,
Problem with your hosting. When importing a demo, files are downloaded and written to the database, but your hosting (or local server) blocks this. Your question is very easy to google. Example:
https://matomo.org/faq/troubleshooting/what-to-do-when-you-see-curl-60-ssl-certificate-problem-unable-to-get-local-issuer-certificate-error/
Also in the archive you downloaded there is a folder “Demo content”. There are files for manual import.
Thank you mate, When I try to import it manually, it failed all the files and don´t import. Do you what what it could be?
Have you tried doing it through the plugin and manually? Does it give the same error? What hosting are you using?
yes through the plugin it gives that SSL issue and Failed to download the demo and gives tha original message I wrote to you. Now I tried through manual import and import that XML file that inside the Demo content and then all the list of files appears with message “Failed to import” is there a way to download all this files manual and add them through the FTP? I don´t know what to do. I am using Locaweb one brazilian webhosting.
Also when I try to install the most helper plugin it gives error too, all the other plugins got installed and tryiing to get into your page ti says that is not security and if I want to access anyway through the advance buttom then it only open without the https only through http: is there no ssl issue maybe on your site at the moment?
please let me know if there is a way for you to have a look what is going on on my side or perhaps download all the files manually to add on the servefr through the FTP. Thanks
I searched for a solution to this problem on the Internet( all the time, never met such a problem with it ) and everyone refers to the solution of the hosting problem. First you need to contact the support service of your hosting, most likely they will be able to solve this problem. Let’s see what they answer.
Ok mate, sounds good I will contact them and will let you know after, thank you very much for the quick answer. Cheers
Hi, Nice theme. Please explain how to change a background video on Business home page?
Hi,
All theme pages are built using elementor widgets. Have you looked at the documentation? There is also a short video on installing and configuring the theme.
Hi, i still cannot find where to change the background video of business home page. It’s look like that the header video is not part of the elementor page.
Can you please point me where exactly to change it?
https://monosnap.com/file/MOjLXQHleGohF8n3phK43XBk9CBPCH
I would recommend that you familiarize yourself with the documentation of the elementor plugin in more detail. It is very flexible in use.
Hello, can we use all the photoprapy which is in the demo? Also I have concers over speed.Will it be fast load website ?
Hi,
The theme has widgets for photo gallery, slider and other handy features for portfolio. I think it meets virtually all the requirements for a photographer’s site.
The theme itself is very lightweight and only works with official WordPress features. A lot depends on hosting. What is your download speed for my demo?
Hi. It is possible to hide light/dark indicator? Thanks
Hi,
Open Customize and:
Customizing ▸ Most Theme Options ▸ General
I have another situation: on mobile, footer is over the content. How can i have content over footer or hide footer? Thanks
Do you want to completely hide the footer? Or not to show it only in the mobile version?
I can’t find wher i can edit footer and header, because i can hide from Mobile in Elementor—Advanced. How can i edit header? And why is i setup Elementor Full Width, header don’t show? Thanks
And other q: Full Page Slider run just with Page Attributes _ Page Template – Elementor Canvas (and header is gone…) Thanks
How to create or edit it, you can see in the documentation for the topic. A more detailed work with templates is described in the official documentation for the elementor.
https://www.docs.madsparrow.me/docs/most-creative-agency-and-portfolio-theme-2/elementor/template/
https://elementor.com/help/page-building/the-elementor-editor/
If you want to have a slider in full screen, then you need to create a regular page and choose a template Custom Page No Footer.
Elementor Canvas – this is an elementor plugin template, it is clean, intended mainly for creating page templates, therefore it does not have a header or a footer.
Hi! I received a notification for an update of the Theme. Could you tell me what the update is and how to install the update on a website that’s live at the moment?
Hi,
Just reinstall theme and Most Helper plugin.
Hmm I think there’s a problem with the logo settings are broken under customization. I cannot change the width or length of my logo. It will be cut off by the header.
Hi,
The logo is located in the center of the menu header. If your logo is huge (I have seen the same with my clients), then you need to increase the height of the header.
If it would repel from the top of the browser, then it would go beyond the header.
ok thank you i will give it a shot. Also, where is the setting to edit the footer content?
Hello. how do i edit the footer to be optimized for mobile? its all choppy!
Is it really that bad? Maybe your elementor styles are out of sync, can I have a look at your site?
Please contact me via the theme support form.
sent
Yes, you just need to overwrite the cache, as shown in the documentation. I sent you a reply to your email.
Thank you. How do i remove the portfolio prefix completely? I cannot seem to find theme options with this theme.
www.example.com/portfolio/item-1
i want it to be www.example.com/item-1
Thank you
This prefix is a standard feature that displays portfolio posts on a page (post category). You can search for the answer to your question in this direction.
https://boomdevs.com/easy-ways-to-remove-category-from-wordpress-url/
There are plugins that optimize links and shorten them.
Hmm i tried them all but no help. Can you please assist?
Honestly, I have not yet encountered this and did not use plugins for this, since there was no need. I’ll try to learn more about the url changes and let you know if I can help you with that.
Thank you. I still have not gotten a response regarding the logo blurriness on mobile. The logo header dimension controls are broken. When I try to adjust the dimensions, nothing happens. Is there a fix to this?
Make sure the logo dimensions you are specifying have a unit of measurement(px, pt, rem, em). For example: 50px, not just a number 50
Hi! I love the theme but I get an error for this plug in update. It appears that the plugin no longer exist but it is a required plugin. Can I just delete it?
When I try to delete it I get that annoying message about it’s required. The following required plugin is currently inactive: Advanced Custom Fields PRO. Begin activating plugin | Dismiss this notice
An error occurred while updating Advanced Custom Fields PRO: Update package not available.
You can find step-by-step instructions for updating the plugin in the official documentation for the theme:
https://www.docs.madsparrow.me/docs/most-creative-agency-and-portfolio-theme-2/plugin-updates/
