106 comments found.
hi does the theme support rtl?
Hi, No, it does not.
Hi there,
I updated to the latest version of the theme. There are still some WooCommerce templates that are outdated.
Please advise.
Hi,
Is this template compatible with wordpress 6.7.2
Best Regards, Mariusz
Are you going to update Advanced Custom Fields PRO? Because the latest is the 6.3.8 and we are getting an alert that the latests should be the 6.3.12. What can we do?
Please who can assist with editing the checkout page to include a form before checking out
Hello, still white screen of death, where can we get the update???
Thank you very much
Okay, redownloaded the theme through themeforest and reinstalled it. Updates have to be done manually.
Hi,
Have you been able to fix your problem?
Hi, any auto-generated certificates available once in LMS course is finished? Or plan to implement such?
Hi,
There is no any auto-generated certificates.
any chance that it will be added?
Where can we add the license of the theme?
What do you mean license of the theme?
Is there a license key we have to enter into a field in the Admin Center?
Or there is no license key required? You just upload the download?
Or we just have to figure it out on our own?
Or we just have to keep asking until we get an answer?
Or, do we have to just keep posting hoping beyond hope for a simple answer. Buyer beware.
Hi,
You probably didn’t notice that we provided support on this forum: https://highsea.ticksy.com/
Your “support” is a complete joke. You could have just answered the simple question after days of us trying to get an answer, but no. Instead, you send me to a link that contains zero information about the license.
I strongly advise anyone considering this theme to look elsewhere.
Hello, looking to buy this theme, but seen a lot of people complaining about issues (white screen?). Has this been fixed? I don’t see any update, or comments from the author. Thank you all.
Hi, Sorry for the delay. We also working on updating WC files and other small tasks. We have released updated version.
Hi!
I am writing to follow up on the issue with the Leadership Core plugin, which is still causing the white screen of death on my website. It has been 11 days since you informed that you were working on resolving this problem.
Could you please provide an update on the progress? I am eager to have my website functioning properly again.
Thank you for your attention to this matter.
Best regards, Olga
Hi, Sorry for the delay. We also working on updating WC files and other small tasks. We have released updated version. Please the wait notification from TF that new version is available.
Hi! Thank you for your answer. I see, that you have done the update on 3 July 2024, but I still didn’t receive any notification, that I can update the theme or plugin.
Hi,
You should get it on you email. Try to check spam folder.
Hello, menu-burger cant click on mobile. Help me!
The Leadership Core plugin seems to be the issue, when I disabled it the website works.
Hi, Sorry for the delay. We also working on updating WC files and other small tasks. We have released updated version. Please the wait notification from TF that new version is available.
I’m also seeing a white screen of death while “Leadership Core” is active. If anybody has a fix, please post it publicly!
These steps might be useful for anybody experiencing the blank white screen on their site while waiting for the compatibility issue between Leadership Core and Elementor gets officially sorted out.
I’m not affiliated with this theme at all, but I use it on a client site and I had to figure out a workaround quickly when it broke, so hope this helps you out as well:
1. Backup your site.
2. Disable auto-update on the Elementor plugin.
3. As a WP admin, go to Elementor/Tools and select the Version Control tab.
4. Choose to “3.21.8” from the first dropdown menu and click the “Reinstall” button next to the dropdown.
5. Clear any caches as needed.
Hopefully this gets your site up and working. Good luck! If you have any input or alternate workarounds, please feel free to email me at admin·•·a·t·•·geeksintraining·•·com
Hi. We are working on it. The update will be released soon.
Looking forward to it, thanks for the reply, and for the reply – I appreciate it!
Hi, Sorry for the delay. We also working on updating WC files and other small tasks. We have released updated version. Please the wait notification from TF that new version is available.
Hello, I have an issue since I updated Elementor. I have a white screen. The Leadership Core plugin seems to be the issue, when I disabled it the website works. I think there is a compatibility issue between Elementor and Leadership core. I can I fix it. Is there a new update to resolve this issue? I don’t have access to the support. Thanks
Hi. We are working on it. The update will be released soon.
Hey, folks – about to update the theme, and other than renaming the previous “leadership” folder in the “wp-content/themes” folder and just dumping the new (v1.1.29) folder in, is there a best practices approach that anyone might recommend for updates like this? (and same with the included plug-ins).
PS: On a staging for the above steps, of course.
Anybody else having issues with fonts recently? All of a sudden (within the last few days?), fonts are no longer being rendered correctly on the site, and when trying to add them again in Admin/Custom Fonts, I’m given an error when uploading the file (“Sorry, you are not allowed to upload this file type.”).
There seems to be an issue on the Kirki side. You can review the discussion about it here: https://github.com/themeum/kirki/issues/2524
Thanks! That’s a great thread, will work through it
Hi,
I just imported the demo of the theme and my homepage shows a blank page (rest of pages are working fine). I have tried saving the permalinks from the learnpress plugin settings then from the settings >> permalinks, same issue. When I open the homepage editor with elentor it shows an error (the elementor editor works well wit the rest of the pages).
When I deactivate the plugin leadership core I can access the homepage and I can edit with elementor.
Please advise,
Thank you
Hello,
For support inquiries, we use the Ticksy support system. Kindly create a private ticket and duplicate your question using the following link: https://highsea.ticksy.com When opening the ticket, please include a link to your site as well as the login credentials so that we can better assist you.
Regards
Hi, I cannot find in the documentation where to change the color of a word that is a link in a blog post. Can you tell me where this setting is?
I really appreciate any help you can provide.
any update with this?
Hello, I have installed youre theme, but unfortuneally the footer will not show. the website is currently live: novalead.nl. When i open customizer the footer is showing, but when exit the customizer the footer is not showing. Do you know the issue?
Hello,
Please create a private ticket and describe your question at https://highsea.ticksy.com Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
We have a detailed documentation, it should be helpful for setting up the theme https://highseastudio.com/demo/coach/docs/
Regards
CRITICAL VULNERABILITY ERROR! I purchased this theme, and I Just updated it. The plugin “Advanced Custom Fields PRO” indicates it is out of date, and I updated your theme to try and update Advanced Custom Fields PRO as in an earlier comment you indicated that a recent update included the Advanced Custom Fields PRO update. However, this does not seem to be the case! Convert Pro & Ultimate ADdons for elementor and also indicating they need updates. I purchased this theme with the expectation these updates would be made available so I would not have to purchase separate licenses. Now my site is reflecting a need to update these, otherwise I experience a critical vulnerability error! Please respond asap.
Again, the theme utilizes ”Advanced Custom Fields PRO” plugin; WordPress is reporting that the plugin needs to be updated to 6.1.8 and without a paid license key, you cannot update the plugin. I downloaded your latest update to no avail. Two other updates, listed above, are also in need of update.
Hi,
Please extend your support then create a private ticket with your question on https://highsea.ticksy.com Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Advanced Custom Fields PRO is a third-party plugin with its own timeline of updates. Usually, we are checking for plugin updates every month and update it with the next theme updates. It shouldn’t affect the work of the theme and we didn’t get similar requests for our support from other customers. We will update this plugin soon. You can learn more about bundle plugins via the link https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
Our theme didn’t come and tested with Convert Pro & Ultimate ADdons for elementor. It can potentially be the reason for the error. To find what is the reason we recommend turning off plugins one by one and finding which one gives such an error.
Regards, Eugene
Eugene:
I will not be purchasing additional support; included in my purchase is regular updates for this theme. You actually had another customer (see comments below from “haselmayrbirgit”) who complained of this exact same issue with Advanced Custom Fields PRO seven months ago.
The update for this plugin was released a long time ago, and it needs to be included in this theme. I understand re: Convert Pro & Ultimate Addons and I will look into those separately, however, I need Advanced Custom Fields PRO updated immediately.
Sure, extend of support is needed just in case you need our support service.
Advanced Custom Fields PRO is a bundled plugin with the theme, if you want to have auto-updates you can purchase your own license. But alternatively, you can wait till our regular theme updates when we will update bundled plugins to the last version. You can find more details on how it works via the link I shared in the previous message. 6.1.8 version of the ACF Pro plugin was released a week ago on 3rd August 2023 https://www.advancedcustomfields.com/changelog
Hope it is helpful.
Hi,
New theme update with updated ACF plugin is ready and available.
Regards, Eugene
Hello. I’ve installed the update, however, it still reflects ACF Pro version 5.9.5, the new version is 6.2.0. I’ve confirmed the theme update was successful as well.
You will need to reinstall the old plugin to the newer version.
ACF plugin is a third-party plugin with its own timeline of updates. 6.2.0 was just released and will be updated with the next theme update.
Regards, Eugene
Hi, how do I change the color of a link in blog post? I checked in colors under customize but I did not see it. The color of the links currently show as the same color of the blog font. Thanks in advance!
Hi. Please extend your support then please submit your question on https://highsea.ticksy.com Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Regards, HighSea
