3007 comments found.
We’re having a problem on a portfolio page where portfolio image width gets automatically changed specially on smaller device and when we refresh it automatically gets adjusted again. This doesn’t happen all the time but sometime it happens. Please follow the screenshot.
This is how it should be – https://prnt.sc/Y58V3IlEiMD- This is how it appears sometimes – https://prnt.sc/x50EnLjVXoBN Can you help?
Hi,
Thanks for reaching out.
Would you mind sharing a live preview? So that we will be able to check it.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi
Here’s the live preview:- https://intorque.com/wordpress/intorque/work/
Please check it in different device size (specially smaller size) followed by my screenshots.
Thanks, intorque
Hi,
Unfortunately, we could not reproduce the mentioned issue. The background image is positioned that way to always cover the whole screen on any device.
We need a specific resolution where the problem occurs to be able to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi
We’re testing it in Mac 13 inch and resolutions are 1440×874. Let me know if you need more details.
Thanks
Hi,
Please check my SS, here’s what we see on the mentioned resolution:https://prnt.sc/LTe09686_BnX
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi
I know and we also didn’t find the problem in the resolution but when we check in macbook 13 inch we found the problem.
.portfolio-links.grid_8 .thumbnail {
right: 0;
width: 100vw;
}
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi,
Thanks for reaching out.
1. Navigate to Theme Settings > Custom CSS and clean up the CSS code:https://prnt.sc/LzNcF3k0JMqW
https://prnt.sc/Utvxhpvc42XQ
2. That is the copyright text and it can be removed here:
https://prnt.sc/wMTKv4aBbezY
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi – I submitted a support ticket, can you please take a look?
Hi,
Thanks for your patience.
We’ve already answered your ticket, please check it.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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My website on the is looking awfully bad, not sure what caused this https://baronmeddy.com
Hi,
You set the page wrapper size to 7vw, check our SS below:
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Problem solved, thank you
You are Welcome!
I just created a new page, but the header and footer are not displaying… not so sure what I did wrong this time
Hi there – thanks again for your help, I just created a new page but the header and footer are not displayed https://www.baronmeddy.com/sell-tradelines/
Thanks again for your help, I just created a new page but the header and footer are not displayed https://www.baronmeddy.com/sell-tradelines/
Thanks again for your help, I just created a new page but the header and footer are not displayed https://www.baronmeddy.com/sell-tradelines/
Hi,
We would kindly ask you to not duplicate your inquiries.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello, Woocommerce has released version 8.1.0, hope you will update Ohio soon and fix some minor reported bugs. Have a good day !
Hi,
Thanks for reaching out and notifying us.
I’ve reported this to our dev team who will check that.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Thanks to Ohio for your unremitting efforts, the New Design Studio demo is perfect. If other pages about this demo can be added, I will pay again.
Hi,
Thanks for reaching out and your suggestions.
We’ve added that to our ToDo list and will check if that would be possible to implement in the future.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, do you have an HTML version of the theme to use in a custom infrastructure?
Hi,
Thanks for reaching out.
Unfortunately, we have a WP version only.
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the Colabrio Team
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Is there a way to use for some posts the standard template while using for some other posts the “Split: Featured Image” style? Or do I always have to stick to one template kind?
Hi,
You can use two separate Blog Posts shortcodes, in that case, you will be able to set different layouts. However, you will need to sort out posts by different categories to avoid outputting the same posts twice.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Cool thank you so much, what shortcodes do i have to use in that case? I would seperate the blog posts by 2 different categories then 
Thanks
https://ohio.clbthemes.com/blog-posts-shortcode/
And this one for Elementor:
https://ohio.clbthemes.com/blog-posts-widget/
Just paste two separate Blog Posts shortcodes and choose the required categories
https://prnt.sc/6TH0dIRmEvuH
Sincerely,
the Colabrio Team
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Hi, sorry for coming back but I was not sure if we misunderstand. What I want is on one side to have single blog posts look differently for 2 categories (not the blog post overview page, I mean the blog single post itself):
1: Single Post with Split with Featured Image https://ohio.clbthemes.com/demo31/creativo-para-jovenes-the-designers-ui-ux-checklist/ 2: Single Post Simple: https://ohio.clbthemes.com/standard/These are 2 categories of looks of single posts I would like to use them both for different categories.
In that case we will add an option to set the post layout for each blog post. And you will be able to change the layout for specific posts regardless of their categories.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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That would be fantastic. Will you release that with the next release? Big THX
We’ve already implemented that option and going to add with the next theme’s release.
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the Colabrio Team
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HI Colabrio Team , THIS THEME IS THE BEST THEME ON THE PLANET !!!! Thanks so much. Its the most perfect and well coded Theme.. i seen in 20 years Wordpress Usage. Everything about it is perfect. please just add a few things.. like YOUTUBE Videos in Woocommerce Product Gallery .. and editable Sections in Woocommerce Shop page. Cheers. Also additional tabs in the Product Description would be nice.
And ive seen like a bug.. when you connect woocommerce payment.. the payment button is strangly set to 1px width.. so its not showing the whole button..icon + Pay was only showing .. then got it fixed in addtional css.. 
.wcpay-payment-request-wrapper{
width: 200px !important;
}
Hi,
Thanks for such kind words, really appreciate that 
We’ve added this option to our ToDo list and will check if that would be possible to implement in the future.
As for the button width, can you share the live preview with the issue? So that we will be able what it causing the problem.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Feedback only: check DEMO21
Video Hero disappears on “Mobile”, it’s just pitch black – and video transition isn’t smooth after update: when video ends, it appears black screen popout before it starts (you can see it on your own demo page) it wasn’t like this before
https://ohio.clbthemes.com/demo21/i love your theme (this is the one of the best theme and ill buy soon)
regards
Hi,
Thanks for reaching out and notifying us.
The video cover will work on the Elementor version only:https://ohio.clbthemes.com/demo21/homedemo21-elementor/
And for the WPBakery version, we’ve added an image fallback, so there shouldn’t be any “black screens” anymore.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Portfolio. “Reversed layout. Make all even grid items reversed.” The function stopped working after the update. The switch doesn’t change anything. Help.
Hi,
Thanks for reaching out.
Can you share the link where it’s happened?
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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The items in the header has different colors. See: https://www.linkpicture.com/q/Screenshot_4_7.png
How can i make everything white and just when i hover the items then color
Hi,
Thanks for reaching out.
Navigate to Theme Settings > Custom CSS from your WordPress admin panel and use the code below:
.nav .current-menu-ancestor > a {
color: inherit;
}
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello, this not works. Tried in wordpress css and theme settings.
Can you share the link to your website?
cre4te.de
Thanks,
Try to use the following one:
.header:not(.-mobile) .menu > .nav-item:hover a {
color: #f00a6a !important;
}
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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hey, this is also not helping 
https://prnt.sc/_n_lCK5WzSPM
And here’s is on hover:
https://prnt.sc/tnKC4TdSyEZs
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Did you test the home page?
Firefox:https://prnt.sc/YHaQVpL3q1aV
Safari:
https://prnt.sc/VGve4oDyVZ4k
Chrome:
https://prnt.sc/OtNg9raSn7Z8
When i visit the website from 5K iMac then is the issue exist but from mac book 13 inc its okay? confusing
Try to check the website in the Incognito Window on both devices. Seems like there’s an old cached version on one of your devices.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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SEE HERE: https://prnt.sc/rPOy0xmL8E2N
this is now overall in laptop and imac dont know why but please help me to fix this please..
.header:not(.-mobile) .menu > .nav-item:hover a {
color: #f00a6a !important;
}
.nav .current-menu-item > a {
color: inherit;
}
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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now it works for now thank you!
You are Welcome!
Hi, is there a possibility to use anchor links with Elementor? I have activated the One Page Menu function from the settings, but it doesn’t work. What am I doing wrong?
Hi,
Thanks for reaching out.
I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Thanks all the same, I fixed it by applying the Elementor anchor tool
Glad to hear that!
Hi, I installed demo 9 on my site with elementor. The vertical slider, when using full mode, modifies the inner margins, causing the navigation bar to be outside of the section.
https://snipboard.io/uLKUo7.jpg https://snipboard.io/DC932M.jpg https://shorturl.at/ikCD5Best regards
Hi,
Thanks for reaching out.
We’ve checked the mentioned problem and wasn’t able to reproduce it. Please check my SS below:https://prnt.sc/VArKVqmUcM-4
I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, Please, check it the issue in this page https://educacionmarchesani.logos.cl/
In chrome console display this warning.
[Deprecation] Listener added for a synchronous ‘DOMNodeRemoved’ DOM Mutation Event. This event type is deprecated (<URL>) and work is underway to remove it from this browser. Usage of this event listener will cause performance issues today, and represents a risk of future incompatibility. Consider using MutationObserver instead.
https://snipboard.io/neqlgI.jpgBest regards.
Hi,
Here’s the screenshot from your website:https://prnt.sc/kT4UpILI7Cw9
We need just a bit more details what is wrong.
As for the console warning I’ve reported it to our dev team, however it doesn’t affect the slider pagination.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi Colabrio team,
I’m working on the project page and I want to adjust these settings but I’m unable too find how to do this.
1. Change the date format from e.g. August 31, 2023 to only 2023 2. Put the project excerpt below the other fields e.g. below the custom fields. 3. Remove the blog from the slug e.g. mywebsite/blog/project/myproject will become mywebsite/project/myproject.
Thank you in advance
Kind regards
Hi,
Thanks for reaching out.
1. Unfortunately there’s no option for that;
2. That would require template customization using a child theme. Firstly, you should find the required single project template under …/wp-content/themes/ohio/parts/portfolio/..., edit the file, and move the excerpt below the custom fields section. Finally, place the edited file into the same directory of the child theme.
3. Seems like there’s no /blog/ slug in the portfolio custom-type structure. Here’s the current slug structure:https://ohio.clbthemes.com/project/unique-bowls-from-the-south-pacific/
Can you specify a little bit?
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, tank you for your answer.
1. Ok, I was hoping there would be a PHP file in the theme that I could customize.
2. I found the templates, but they have names ranging from layout_type1.php to layout_type9.php. How can I distinguish which file I need to edit? I’ve chosen the Split Screen Right Gallery version.
3. I’m not sure if it’s because my WordPress is a multisite, but when I create a sample project and publish it, the word “blog” appears in the URL, e.g.: https://messana.tech/blog/project/saddle-peak/
Thank you
Kind Regards
Hi,
2. You have to edit the layout_type4.php in that case.
3. Try to check the Permalinks structure under Settings > Permalinks.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, thank you for the answer. I edited the layout and it work properly. About the slug I configured WordPress Settings > Permalinks to use the blog for the posts because I want to see the blog on the slug on our blog posts. However I don’t want the blog word on other custom type posts like the portfolio and projects.
Exist a way to remove the blog from portfolio and projects?
Thanks!!!
Never mind, I found a solution using the Permalink Manager plugin.
Thanks!!!
You are Welcome!
Great theme. I’ve discovered that ‘Carousel: Horizontal’ results in a blank screen. Can you help? Example here: https://electricworlds.net/8823-2-2/
This has been sorted!
Hi,
Thanks for reaching out.
Glad to hear that your problem was sorted out.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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I just updated my theme and there are now 2 logos stacked on top of each other. My support expired, but this is pretty basic. Can you tell me how to fix this, please?
Hi,
Try to clear all cache. If the issue still remains, please send us a personal message and provide your temporary WP credentials.
By providing us with access, you agree that a backup has been taken.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, is there a way to replace the text “view project” on the portfolio homepage? I’ve tried in theme settings but this only adjust the text in the portfolio page itself. Any advice?
Hi,
Please check the following guide:https://docs.clbthemes.com/ohio/tips-tricks/#strings_translate
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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thank you!
You are Welcome!
Hey team! I have a quick question. How can we mimic this page of yours with the side navigation panel? Are these blog posts with a side menu? Thanks!
https://docs.clbthemes.com/ohio/blog/Hi,
Thanks for reaching out.
Unfortunately, there’s no such pre-made option. We’ve customized our docs website using extra CSS code to achieve such a result.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Oh! Can we have that code?
We love that layout and would like to mimic it if possible?
Send us a personal message and we will provide your with the code.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi colabrio, In love with the theme so far. May I ask how can I make the header light mode on top then when srcolling down, the sticky header is dark mode? same like this: https://ohio.clbthemes.com/project/salon-de-diseno-de-interiores/ Thank you!~
Hi,
Thanks for reaching out.
I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, is this a bug? I noticed it on my website and when I checked Demo 1 I saw the same thing. I remember in previous updates this wasn’t the case.
On the horizontal Accordion element, Step 1. has no left padding. The text touches the container box.
https://prnt.sc/lFOh230DcCSqThanks
Hi,
Thanks for reaching out and notifying us of an issue.
I’ve reported this to our dev team who will check it.
We will keep you updated.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, do you have any updates on this? Thanks
Hi,
We’ve checked this case one more time and founded out that this is not a bug. That spacer is set via page builder, so if you need to have a left padding you can just set it using the page builder row options. Basically, you can remove the first accordion item and copy the second one with existing padding. Check my SS below:https://prnt.sc/JYuqzzqHAL80
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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