3807 comments found.
hello please check the link i try to update the Goodlayers Core the problem is error check https://i.imgur.com/aawqjNP.jpg
Hi,
Could you try to go to: GoodLayers > Getting Start / Import > Registration > Refresh the license and try to install the goodlayers core plugin again?
Sorry for the inconvenience.
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Hello, I have a pre purchase question:
I have tours that I do every month or twice a month. Or sometimes leaving a couple of months away. The tours usually last weekends: we leave Friday night, and we are returning Sunday night.
The costs of the tour vary according to the accommodation they choose. There are only three lodgings to choose from.
I just need it to be bookable. I do not need online payment, just deposit into account.
Can I configure this with this template?
Hi,
First of all, thank you for your interest 
.
Yes, you can do it with the tour master system. You can check how the tour package configuration in here: https://docs.goodlayers.com/creating-custom-package-options/ .
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It appears that there are few premium tools used, are there tools which requires subscription?
Hi,
First of all, Thanks for your interest
hm, well we don’t use any premium plugins in the demo site. Can you specify which one that you’re referring to?
*We only have the one which is Revolution slider but you don’t need the subscription for it because we use its extended license in our theme. But it won’t come with its extra features such as premium template. However, it’s enough to make it work like in the demo site.
Thanks, also will Hubspot plugin will detect the enquired tour package details?
Hi,
Unfortunately, it’s not possible, sorry.
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Will the send enquiry option pick up tour details? Also, will this theme support hubspot
Sorry it doesn’t support Hubspot.
Hello, My support is expired but i’m having an issue with the translation of this theme using wpml, when i want to translate page i cheak ( copy content from English ) the editor doent import the content ) Any help please
Hi,
Sorry for the inconvenience. Could you provide wp-login/website address/ purchase to my email: support.loc@goodlayers.com and we will take a look at it together?
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Hi, I’d like to know if I have to pay for another plugin that theme uses but not included, for example tour master plugin is included or I have to buy.
Hi,
First of all, thank you for your interest.
The tour master plugin included in the theme package.
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Hello Goodlayers, presale questions.
I checked the demo site for Hotel and I noticed that there are price discrepancy between the Actual price, the discount price and the price in the cart. See image https://prnt.sc/352swifrmvtF . How did the booking system arrive at the cart price?
Secondly, If there’s a discount price, then the initial price should be strike through while showing the discount price and which should be the cart price.Could this means that the system is not working fine?
Thirdly; does this theme has the ability to sync to Booking.com, Airbnb and other channel managers?.
Lastly, can it handle chain or multi locations apartments?
Thank you
Hi,
First of all, thank you for your interest
1. The actual price is the price from the booking form. The price from the left just the text price and it doesn’t affect the actual price, sorry for the confusion.
2. Sorry, the setup on the demo seems cause confusion, I will report it to our director to update it.
3. For sync question: We don’t have that option, sorry.
4. Usually, one hotel will be for one locations/apartments.
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Okay, can you also inform your director is the feature exists and if not, whether he can help integrate it. It is very important to my project requirements.
Secondly, I want to believe that the page builder used for the design, can easily be exported. Because, I intend to first design the site on development server, then export pages to live website.
Thank you
Hi,
1. We don’t provide customize, sorry. You will need to hire a freelancer if you need something beyond the original features.
2. Yes, it’s possible to clone and move to other server as you wish. We’re recommend Duplicator plugin to do it.
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Hi,
Please check this video: https://www.youtube.com/watch?v=obQagPhRQl8 .
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is it possible to make the Detail Photos Itinerary Map FAQ Reviews area non transparant in
https://demo.goodlayers.com/traveltour/main4/tour/dubai-all-stunning-places/Also, can you share mobile view screenshot?
Hi,
First of all, thank you for your interest
Yes, you can set the content navigation non transparent.
The mobile screenshot is here: https://imgur.com/ehdWdjL .
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Hi. I am trying to customize Customer Dashboard page. I can’t find the option. Any help? Thanks very happy with the theme!
Hi,
Thank you so much for your support by purchasing our theme.
Can you please submit a ticket to our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here: http://support.goodlayers.com/purchasecode.png)
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Hello support, good afternoon. Payment page is being generated with confusing data. Here is a link with the preview http://angraway.mzslab.com/payment-page-confused.png) is there any way to make it simpler and more organized? The display of fields related to contacts and billing are being shown confusing.
Hi,
It’s working fine for me: https://imgur.com/hC95ZYl . Could you check it again after clear the cache/cookie on your website/browser?
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Hi support, thanks for the short reply. It was necessary to apply an adjustment by CSS, to stay this way. Here is the code that normalized the view. http://angraway.mzslab.com/payment-page-adjusted-by-css.png
follow corrected link http://angraway.mzslab.com/payment-page-ajusted-by-css.png
Hi,
Thank you so much for your sharing.
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hello, my client has purchased your template, and I am editing it. what i have to ask you is this is the whole page (including where i can’t edit for example ; Like view details ) I want to do it in Turkish, thank you very much if you help me.
Hi,
Can you please submit a ticket to our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here: http://support.goodlayers.com/purchasecode.png)
Thank you very much!
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I want to make a hotel booking site which supports many different hotels and each hotel has many different room types. Is this possible with this theme out of the box?
Hi,
Can you please submit a ticket to our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here: http://support.goodlayers.com/purchasecode.png)
Thank you very much!
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Could you please tell me where I can see what the theme changes (Change log) for new version? Because a few features I do not need to add more. Thank you!
I had posted this question, but you have not yet responded.
Since this is a tour theme, can I change the booking form to be number of travelers instead of number of rooms.
The reason is that there are some tours that are half day excursions that don’t need accommodation.
Thank you.
Hi,
You can change it, but it will apply to all the tours. Thank you for your interest .
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Hello, how can i change Newsletter: input text, button text and colour ?
Ignore it. I can just manually re-create that with html/css.
Hi I need another way to buy this theme, there is something wrong with Envato checkout, it will not process the payment and there is nothing wrong with my card or funds. can you advise? My email: carly.jackson86@icloud.com
Hi,
Can you please contact Envato directly regarding this issue : https://help.market.envato.com/hc/en-us/requests/new ?
We can’t do anything from our end in this case as we are a seller on the marketplace.
ill try that – thank you
Travel Tour Theme/ Tour Master plugin version 5.2.1 not working
I bought your theme two years ago and I know my support expired however can you please help?! I uploaded latest version 5.2.1 and Tour Master plugin won’t let me to Select a Package nor it won’t Procced with booking. I switched off caching plugin, I changed php from 7.4 to 8.0, I also reinstalled wordpress but nothing works. I tried in Tour Settings/Single Tour style 1 and style 2 and style 3 and nothing works. Old version of theme/Tour Master plugin (V4) works fine, however 5.2.1 has multicurrency and this is very important to me. thanks
Hi,
So sorry for the inconvenience.
Please send an email to: support.loc@goodlayers.com so we can check it together.
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Hello! I want to work with tours and excursions. In the demo, these are different settings. how can i combine both settings into 1 template?
Hi,
First of all, thank you for your interest
You will need to install both demo site on a staging site (developer environment) and set the style manually for the live site based on the demo site.
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Custom development available to get all stripe payment options to work?
Unfortunately, We do not accept any additional projects currently.
However, you can consider this service for customization : https://goo.gl/k6gP1O
hello. do your theme support multivendor feature? thanks
Hi,
First of all, Thanks for your interest
Unfortunately, this theme doesn’t.
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