Hi ,

Troubleshoot the elementor go to Elementor > Tools > Regenerate CSS. If u have any other issues please submit the ticket here -> https://steelthemes.ticksy.com/home/100019165/ Our support team will assist you asap.

Thanks

Hi ,

Please submit the ticket here -> https://steelthemes.ticksy.com/home/100019165/ Our support team will assist you asap.

Thanks

Hi ,

Please comment form purchased id.

Submit the ticket here -> https://steelthemes.ticksy.com/home/100019165/ Our support team will assist you asap.

Thanks

Hi,

You will get reply soon.

Thanks

Solution is still not working

Hi ,

Please continue the ticket.

Thanks

Landing page 5 is not working, on Server WP errors file, it shows error on Creote Addons plugin.

Hi ,

Here we checked creote-addons plugin checked no issues , So please submit the ticket our support team will help you asap.

And also share the error log file through ticket so we can fix the issues immediately

Thanks

Hi ,

I think your site is working. If you have any other issues please submit the ticket https://steelthemes.ticksy.com/home/100019165/ Our support team will assist you asap.

Thanks

Hi ,

Just you are mentioning critical error , We checked or theme no error please send me the screenshot through ticket https://steelthemes.ticksy.com/home/100019165/ Our support team will assist you asap.

Thanks

Hi ,

Follow this example tutorial video https://youtu.be/5SUVD0PpNg0

Any other issues please submit your ticket here https://steelthemes.ticksy.com/home/100019165/ Our support team will assist you asap.

Thanks

Hi , Please submit your ticket here https://steelthemes.ticksy.com/home/100019165/ Our support team will assist you asap.

Thanks

Hi , Please submit your ticket here https://steelthemes.ticksy.com/home/100019165/ Our support team will assist you asap.

Thanks

Hi ,

1) We added purchase code Verification system to avoid nulled version and piracy version.

2) Please update both theme and Creote addons plugins then go to Creote – welcome – activated theme by following this -> https://themepanthers.com/documentation/creote-documentation/#themeactivepurchase

Or Please submit your ticket here https://steelthemes.ticksy.com/home/100019165/ Our support team will assist you asap.

Thanks

Hi ,

Creote support all google fonts so you can change the font to aerial.

Please comment form pruchase id.

Any other issues please submit your ticket here https://steelthemes.ticksy.com/home/100019165/ Our support team will assist you asap.

Thanks

Hi ,

1) We added purchase code Verification system to avoid nulled version and piracy version.

2) We’ve also added an auto-update option. Once the update is received, you should check and update both the theme and the plugin.

Please submit your ticket here https://steelthemes.ticksy.com/home/100019165/ Our support team will assist you asap.

Thanks

Hi , Please check both theme and creote addons plugin are in uptodate.

Then follow this steps to activate the theme -> https://themepanthers.com/documentation/creote-documentation/#themeactivepurchase

Any other issues please submit your ticket here https://steelthemes.ticksy.com/home/100019165/ Our support team will assist you asap.

Thanks

hello again , actually theme was working fine until it asked me to update wp bakery and some other plugin after update creote addons plugin is not working i activate it and when refresh it automatically turns off

Hi ,

1) Recently we added theme activation system to avoid nulled version. This will not affect the new user.

2) We added auto updates option so please update both theme and Creote adding plugin and follow this steps to activate the theme -> https://themepanthers.com/documentation/creote-documentation/#themeactivepurchase

Or

Please submit your ticket here https://steelthemes.ticksy.com/home/100019165/ Our support team will assist you asap.

Thanks

Hi,

thank you for the information.

We have updated the database so the issues have come. Now please check it.

Thanks again.

Perfect, thank you!

you welcome

Hi ,

1) After complete your work migrate the site to production.

2) Then deactivate the theme on test site and activate on original site.

Any other issues please submit your ticket here https://steelthemes.ticksy.com/home/100019165/ Our support team will assist you asap.

Thanks

Hi ,

Please follow the documentation to get start with theme -> https://themepanthers.com/documentation/creote-documentation/#filesincluded

Any other issues please submit your ticket here https://steelthemes.ticksy.com/home/100019165/ Our support team will assist you asap.

Thanks

I made this. But it is asking for license still. I created ticket.

Hi ,

We replied you please check the ticket.

Note : Any issues or questions please submit the ticket.

Thanks

It has been fixed with your theme update, thanks.

.

Hi ,

We replied your ticket. We will check and let you know.

Any issues please follow the ticket.

Thanks

Hello,

1) These errors are not a form theme. Its Form Testimonial Slider and Showcase & All in one set plugin you have installed, so you should contact the plugin author for support.

2) If you are using php version 8.1 or 8.2 switch to 8 or 7.4

Any other issues please submit your ticket here https://steelthemes.ticksy.com/home/100019165/

Thanks

Hi ,

Please Submit your ticket here => https://steelthemes.ticksy.com/home/100019165/

Our support team will assist you asap.

Attach the screenshot.

Thanks

It has been fixed with your theme update, thanks.