169 comments found.
Hello,
How do I create the shop page, I do not see its template in the list of template and your documentation is not showing where to get it either.
Hello,
You can create collections from your Shopify admin page at https://admin.shopify.com/collections. By default, it utilizes the ‘Default template’ since Umino presently offers only one template for shop pages. Subsequently, you can customize these collections by following the guidelines provided at https://blueskytechcos-organization.gitbook.io/umino-shopify/collection-page/edit-collection-page.
If you have any questions pls let us know via ticket system or live chat.
Best Regards,
Blueskytechco.
Hello,
After adding a variation item and adding the images for the variations.
The Images for the variations are not showing after selecting the variation item.
Is that how your theme work? How can I fix it
Pls contact us via ticket system : https://blueskytechcos-organization.gitbook.io/umino-shopify/introduction/free-support Our technical support will check and let you know.
Thanks!
I am getting an error 401 , cant verify purchase even with the correct license info
Pls send via email: Blueskytechco@gmail.com
Thanks
Hi, I just bought the theme and used it for my first shopify website. And here is the issue about this umino theme version is under 2.0 and the update is not support for the theme. Please help!
Hello,
Thank you for using Umino.
Umino is fully compatible with Shopify OS 2.0.
Best Regards,
Blueskytechco
This is my second Umino for my second website. As a graphic designer I love how easy it is to design and that everything is so simple. As a senior e-commerce consultant, I can say Customer Support is the most important part of the deal when you buy a theme. And their customer support is outstanding.
Thank you so much!
I’m glad to hear that you’re enjoying your experience with Umino for your second website!
Best Regards,
Blueskytechco!
Hello, we have products with sizes and products without sizes. As soon as we activate it for all products it appears. When we activate the size chart icon only for products with sizes, it does not appear. How can I make the size chart appear only on products with sizes?
Hello,
Thank you for asking.
Pls check the document here: https://blueskytechcos-organization.gitbook.io/umino-shopify/product-settings/product-summary/product-addons/size-chart
Best Regards,
Blueskytechco
Hello, we have products with sizes and products without sizes. As soon as we activate it for all products it appears. When we activate the size chart icon only for products with sizes, it does not appear. How can I make the size chart appear only on products with sizes? I have done all the steps that you indicate in the documentation, including the metafields part, and it still doesn’t work.
Hello,
Thank you for using Umino.
pls check our document online here: https://blueskytechcos-organization.gitbook.io/umino-shopify/product-settings/product-summary/product-addons/size-chart Use Size chart: There are three options for you: None, All Products and Product has size if you want use for some one product. You can select option Product has size. When select this option it only appears with product has size options.
If you have any questions or concerns pls send ticket to our system:
https://support.blueskytechco.store/ We will help you.Best Regards,
Blueskytechco.
What is included in the download once purchased? The full theme files, so I can edit them locally, or only some of them with a verification code or something?
Hello,
You can download full theme files. It included purchase code and package. You can edit in locally or dev site before pushing to live site.
Best Regard,
Blueskytechco
Where can I set countdown timer on product page? I can’t edit it. I can only tick to enable it but it doesnt show up on RTL.
Hello,
Thank you for using Umino.
=> Pls follow step by step:
Step 1: Create Required Metafields “Countdown Timer” https://blueskytechcos-organization.gitbook.io/umino-shopify/theme-installation/full-install-theme/import-data/create-required-metafields#3.-[…]imer
Step 2: Go to page product on admin > block Countdown timer https://blueskytechcos-organization.gitbook.io/umino-shopify/product-settings/product-summary/countdown-timer
Best Regards,
Blueskytechco.
Can we edit theme default pages (eg. Home Page) demo layout using ecomposer page builder?
Hello,
Thank you for using Umino. Pls edit home page via document here : https://blueskytechcos-organization.gitbook.io/umino-shopify/how-to-change-elements-of-page/home-page
Best Regards,
Blueskytechco.
Good morning, I am interested in buying the item but I have a question. When should this be updated is it automatic or we must make a payment again. The updates are available on the same website where we will buy it or on its website
Hello,
Thank you for interesting Umino.
You just pay payment one time and the updates are available the same website.
Pls check the document here : https://blueskytechcos-organization.gitbook.io/umino-shopify/theme-installation/upgrade-theme https://blueskytechcos-organization.gitbook.io/umino-shopify/introduction/changelogsBest Regards,
Blueskytechco.
Dear Sir,
Pls let us know details via email : blueskytechco@gmail.com . We will check and let you know the problem. If it’s problem of theme we are happy to support you.
Many customers are using Umino. The website loading very fast.
Thanks!
Does this theme support multi directions for multi languages ? I have two languages website English LTR / Arabic RTL Can i do this ?
Hello,
Thank you for interesting Umino.
Shopify is fully support multi languages and Umino supported RTL. You can check the demo RTL: https://blueskytechcos-organization.gitbook.io/umino-shopify/theme-settings/general-settings#rtl-mode and document here : https://blueskytechcos-organization.gitbook.io/umino-shopify/frequently-asked-questions/theme-translation
Best Regards,
Blueskytechco!
pre-sale question. 1. I like to ask, can the shop page have for Mega store have the same look and feel as the products block on the home page. Because the product page have the same look and feel. 2. Can the Products have up-to 5 columns on desktop view on shop page. 3. Can there be dark and light header irrespective of the demo option. 4. Does it come with the live chat or one has to subscribe.
Thank you
Hello,
Thank you for interesting Umino.
Yes we can setup it for you.
Best Regards,
Blueskytechco.
Hello, I need to use the theme for 3 shopify stores, can I buy some purchase codes for a discounted price?
Hello,
Thank you for using Umino.
This is good price now. We will increase to 89$ next time.
You will happy with Umino and our services.
Best Regards,
Blueskytechco.
Hi, I can see that I have no checkbox for terms and conditions in the cart.. Where do I activate that?
Hello,
Thank you for using Umino.
Pls follow document here: https://blueskytechcos-organization.gitbook.io/umino-shopify/theme-settings/gdpr-setting
Best Regards,
Blueskytechco
Hello, Minimog Theme. Nice Effort, GLWS 
Thank you!
Thank you so much
Over the past few years, I’ve purchased several themes and made several support requests. In this case the support was fast and precise, speeding up my work a lot. Congratulations on the work done!
Thank for your using Umino.
We are here and happy to support you.
Best Regards,
Blueskytechco!
It is clear that enormous attention has been paid to design and functionality. The layout is modern, clean, and intuitive, making browsing a very pleasant experience.
I was particularly struck by the elegant and captivating aesthetics of the theme. The color schemes are well balanced and the visuals have been carefully chosen, creating a visually engaging presentation.
Also, the ease of use of the site was remarkable. The page structure is well organized and navigation is fluid. It is evident that the development team has invested time and energy to ensure that the theme adapts to different needs and styles of content. This allows users to customize the site in a simple and effective way.
I want to highlight the great compatibility of the theme with different devices and browsers. Whether you are viewing it on a desktop, tablet or smartphone, the site fits right in and maintains its beauty and functionality.
Hello,
Thank you for your wonderful review! We are delighted to hear that you appreciate the design and functionality of our website.
We have indeed dedicated significant attention to creating a modern, clean, and intuitive layout. Our goal was to provide a browsing experience that is both visually appealing and user-friendly. We carefully selected color schemes and visuals to ensure a well-balanced and captivating aesthetic that engages our visitors.
We’re thrilled that you found our website easy to use. Our team has worked hard to organize the page structure in a logical manner, making navigation smooth and seamless. We understand the importance of adaptability, and we have invested time and effort into developing a theme that caters to various needs and content styles. This allows users like you to customize the site according to their preferences easily.
Compatibility across different devices and browsers is crucial in today’s digital landscape, and we’re glad that our theme has met your expectations in this regard. We have put a significant emphasis on ensuring that our website looks and functions flawlessly on desktops, tablets, and smartphones. It’s essential to us that you can enjoy the beauty and functionality of our site, regardless of the device or browser you’re using.
Thank you once again for your kind words. We appreciate your support and are committed to providing you with the best browsing experience possible. If you have any further feedback or suggestions, please don’t hesitate to let us know.
Best Regards,
Blueskytechco
Hi ! I was thinking to buy a theme and i was exploring different themes. I have found this Umino theme quite nice also comments from other customers give good first impression. But before buying the theme i would like to have some clarification about the theme. When i browse Mega Store (Supermarket and Tech Demo) in the section “Trending This Week, Top selling products and Top Rated Products” When i click on products it takes more time to open the products, i mean, i feel its slow. What can be the reason for this ?
Another thing i would like to ask do you have some existing shop links who are currently using Umino theme. Another thing is that i have found in Item Details it’s written that this theme is super fast (99% performance) and (98% structure) according to GTmetrix and Google speed insight.
But when i was testing with GTmetrix it showed that (46% performance) (and 84% structure) what is the reason for so much difference .
Thank you
Hello,
Thank you for your interesting Umino.
1. Hi ! I was thinking to buy a theme and i was exploring different themes. I have found this Umino theme quite nice also comments from other customers give good first impression. But before buying the theme i would like to have some clarification about the theme. When i browse Mega Store (Supermarket and Tech Demo) in the section “Trending This Week, Top selling products and Top Rated Products” When i click on products it takes more time to open the products, i mean, i feel its slow. What can be the reason for this ? => we have checked our demo, it is fast. It only takes 3 to 4 seconds to load. You can check your internet connection, it will affect the page loading.
2. Another thing i would like to ask do you have some existing shop links who are currently using Umino theme. Another thing is that i have found in Item Details it’s written that this theme is super fast (99% performance) and (98% structure) according to GTmetrix and Google speed insight.
But when i was testing with GTmetrix it showed that (46% performance) (and 84% structure) what is the reason for so much difference . => Mage store is use theme id in url. When you use MTmetrix it will redirect page. So it will affect performance. If you have more question, please contact us via email: tokithemes@gmail.com.
Best Regards,
Blueskytechco.
Hey thank you for your reply. I already bought the theme. Let’s hope for the best.
Thank you so much. You will happy with this theme and our services.
Best Regards,
Blueskytechco!
Hello, Please how to turn off “Allow cookies” notification ?
I have found it, thanks
There could be an option to enable/disable the quantity option on the product page
Hello,
The quantity of product is base function of shopify. We don’t have option to disable it. If you want to disable it pls contact us via ticket we will support you : https://blueskytechcos-organization.gitbook.io/umino-shopify/introduction/free-support
Thank you!
Thank you for creating this theme. Could you please include a text file that lists the new features or changes in each update? This would help me decide whether I need to update or not. I appreciate your work and support.
Hello,
Thank you for your using Umino.
Pls check the document here : https://blueskytechcos-organization.gitbook.io/umino-shopify/introduction/changelogs
Best Regards,
Blueskytechco!
