8778 comments found.
Everytime I add a custom header built from theme builder, the map stops working. I have tried to isolate the problem, but without any luck. Please help. Here’s the link to the page, https://imdevserver.com/hqhproperties/buy-a-property-2/
Looks like a conflict with the lazy loading option you’re using possibly from JetPack or another plugin.
Suggest deactivating any non-required plugins and doing some testing.
Installed Elementor 7 – when I hit the home page and scroll down the Blair logo in the white top bar is not visible. what needs to be changed so the logo appears in black? http://trisharemax.com
Hi, the logo options are all in Real Estate 7 Options > Header > Custom Logo
I understand the logo options. But even after a default install your logo options don’t show the black logo when scrolled down on the page and the nav bar turns white. You can check out the link http://trisharemax.com to see what I mean
The demo doesn’t have the black logo for the sticky header, you can add your own logo or you can use our default by saving and uploading https://elementor6.contempothemes.com/wp-content/uploads/2020/10/blair-owens-logo@2x.png
Sticky logo download and upalod to the site but home page is not taking it.
its still taking the custom logo instead of sticky
i tried to install but its showing that “Your license key has reached its activation limit.”
Hi, replied to your live chat.
I want elementor 7. but that theme is not working. and I try another themes. elementor 3, 4, 5 and 8 is working but elemento 6 and 7 is not working. I want elementor 7. what to do? please help
Some demos require more time to import due to the content, your server is timing out please refer to https://contempothemes.com/docs/installation-setup-wizard/#1-toc-title
Updated!
9/4/2023 View complete changelog here, also see this KB article how to update your theme to the latest version.
- Fixed Listing Search > Stacked layout bug
- Updated Code refactoring & improvements Listings Single > IDX > Info Layout > Listing History now shows percent change (+/-) for price when old value is available preview, when running CT IDX Pro plugin
- Updated Theme Wide Styling & Color tweaks
- Updated UX tweaks for Header Search > Street, City… > Suggested Results
- Updated UX tweaks for Mobile Header Search
- Updated UX tweaks for Listing Search > Modal on mobile
- Updated Google Maps API to latest
- Updated Version number
Hey there, my client’s website is due for an upgrade due to an imminent PHP upgrade by his hosting provider.
We’re currently running a child theme from a very old version of Real Estate, on a very outdated version of PHP. I’ve set up a test environment to try out the latest version of RE7 on PHP 8.1 to see how it affects his site and although I’m able to restore most of the site pretty much verbatim, the home page needs to be reconstructed completely.
The goal is to recreate the current homepage as much as possible using the new platform. I’d like to be able to import the demo content and see if we can approximate the layout and functions we have now, but I’m not quite clear on how to import the demo content. Do we need to renew support to do this? Also, can I run the setup wizard again from the Wordpress admin or do I need to reinstall if I want to run the wizard? Thanks a lot in advance.
Hi, you need to be running PHP 8.0 (not 8.1 or 8.2) per https://contempothemes.com/docs/installation-setup-wizard/#theme-requirements
The setup wizard is only meant to be run a single time when you installed the theme originally, running it again requires a complete site reset.
With that said you’ll need to build out your homepage from scratch using Elementor itself.
We do offer our 200+ blocks and pages library but that is exclusive to Real Estate 7 Yearly https://contempothemes.com/real-estate-7-features/library-200-plus-elementor-blocks-and-pages/
I see, thanks for clearing that up, appreciate it.
I’m having trouble locating the home valuation tool to incorporate within my site. I like the example page at https://elementor1.contempothemes.com/home-valuation/ I just want to edit that and incorporate it to my site. I can’t find it anywhere in my Real Estate 7 options.
Hi, that template is part of our exclusive designs and our 200+ blocks and pages library for Elementor which all are exclusive to Real Estate 7 Yearly, more on that can be found in https://contempothemes.com/faq/
Hi there,
Is it possible to use WP All Import plugin to import many properties at the same time ?
And also use it to update all properties at once after their upload ?
Best regards
Hi, yes we have an official extension for WP All Import we also have a section in our docs on it https://contempothemes.com/docs/wp-all-import/
Hi, I bought this theme from you in 2017 for lifetime. But Now when I download and install the new version, it is stated that my license expired in 2018. How can this be? So why is the new version in the download section? Do I need to buy again? Isn’t that wrong? I would be glad if you answer. My license code and information is as follows:
This document certifies the purchase of: ONE REGULAR LICENSE as defined in the standard terms and conditions on Envato Market.
Licensor’s Author Username: contempoinc
Licensee: **
Item Title: Real Estate 7 WordPress
Item URL: https://themeforest.net/item/wp-pro-real-estate-7-responsive-real-estate-wordpress-theme/12473778Item ID: 12473778
Item Purchase Code: **
Purchase Date: 2017-11-15 09:48:20 UTC
Hi, you have lifetime updates, you download it from your “Downloads” area, then they’re applied via FTP
https://contempothemes.com/docs/how-do-i-update-the-theme/
You do not have to buy the theme again, the purchase/license code is only used to run the setup wizard on the initial install, the theme remains fully operational.
I want to activate the current theme, but this is the message I get: “License key expired 17 Mayıs 2018. Upgrade to Real Estate 7 Yearly.”
Hi On my website (Theme: RealEstate 7), I got this ‘compare’ window appearing on all pages with little arrow on the right side. How would I remove this? please help.
Thanks
Hi, go into plugins and deactivate Contempo Compare Listings and it’ll be automatically removed.
Technical Issues
1. I have updated to PHP 8.0 yet I received an error message asking me to update to 8.0
2. I input my purchase code: Authors may ask you for a purchase code to verify that you’ve purchased this item.
xxxxxxxxxxxxxxxxxx – 24 Jan 2018 REGULAR LICENSE. My purchase code cannot expire but support can expire. Please activate my account when I input the purchase code.
Please fix.
I intend to reinstall the theme afresh. But I could not. Please note that support renewal is optional. Don’t force it on me. Updates are free as done by other theme vendors on Envato Market. So active my license according to the terms of purchase.
My license of purchase can never expire. It is only the support that expires. Note the difference.
Hi, please open a live chat on our site https://contempothemes.com/docs/ with your purchase code.
Replied to your live chat, as a one time courtesy we’ve extended your license until the 24th so you can run the setup wizard.
seems always an issue with this theme
licence has dropped out , and saying reached activation LIMIT only have licence on one site
also the listing images have all of a sudden not being shown , whilst they are in the back end of the listings
only showing featured imahe . or 1 image ???
The license will expire after 6 months its just to run the setup wizard.
The theme remains fully operational.
I am not able to to install this theme. https://snipboard.io/Xqvd7V.jpg
check the url and let me know . I did not used this theme anywhere so far. Please look into this and update me asap.
Hi, please open a live chat with your full purchase code so we can have a look.
I can share the purchase code to you but how we can connect on live chat.. Its bit urgent
it is quite frustrating and please let me know how i can connect on live chat or refund the amount.
It’s on our website https://contempothemes.com/ bottom right.
its been offline.You need to give a better support even on email. i never had such issue earlier with any other theme. Poor support
Our live chat is online 6am to 6pm PST, 7 days a week.
Please open one with your purchase code.
Or you can send a message to us via our profile.
I already send the message but not got the response or so.
We replied three times via your message yesterday.
Your email is on their and the other email is kicking back for vivek.kumar as undeliverable.
Please just post your purchase code here and we’ll extend it a single day so you can run the setup wizard.
Reference “Where can I find my license key?” in https://contempothemes.com/docs/installation-setup-wizard/#5-toc-title
Hi, i would like to deactivate my license, so that i can use it on another domain. my purchase code is ef97f648-6157-4470-ab22-81976757af71
Hi, you need to login to https://immobilien-schlickenrieder.de/ where its currently activated and go to appearance > theme license > deactivate license, then also uninstall the theme. Then you can use it for a new domain.
That´s the problem. unfortunely i do not have access to this website anymore. can you deactivate the license for me?
We’ve manually deactivated the site for you.
Updated!
8/14/2023 View complete changelog here, also see this KB article how to update your theme to the latest version.
- Fixed Listing Search mobile scroll bug
- Updated UX tweaks for compare listings panel, requires updating Contempo Compare Listings plugin to v1.0.9, go into via Appearance > Install Plugins > Update Available
- Updated Version number
Hi, I need to deactivate this theme from the existing domain as domains are being changed -028db95f-0fef-4161-a56d-a63c6cfa1e34
Kindly do the needfull
Spoke via live chat.
Hello, I bought the theme and when installing it, the layer slider plugin Update does not allow me to access the theme completely and to update, it asks me for a license. How can I fix it?
Hi, we don’t package any slider plugins with the theme itself as it doesn’t use them. If you’re using something like Layer Slider you would need to have a license for that plugin from the developer.
Hi, we are trying to download and install the Contempo Real Estate Core plugin to our stage site but we continually get a Download failed. cURL error 7 that we have been unable to clear. Can you please let us know what steps do we need to take to effectively install that plugin in our stage site? (https://misionloreto.com/mlpnewhome/) We do not want to get this install on, on the live site yet. We appreciate your help and understanding.
Hi, make sure you have PHP 8.0 first then install and activate the plugin, also make sure your host supports cURL.
Right now, the live site is running with PHP 7.4 and WP Pro Real Estate 7 Version: 3.1.4, we believe php 8 might “break” the site. Since the stage site is a sub-folder, changing the PHP will negatively affect the live site as well. (We checked before). Yes, the host supports cURL. How do you suggest we work around this environment?
Many thanks!
Hi, any suggestions about best way to handle the environment we are dealing with with this website?
You need to be running PHP 8.0 https://contempothemes.com/docs/installation-setup-wizard/#theme-requirements as well as update the theme and any associated plugins.
https://contempothemes.com/docs/how-do-i-update-the-theme/hello!
How can I make the search results page be one selected by me, let me explain:
I select a search, and I want the results to appear in a landing of this type mysite.com/search-results
I’ve tried but so far it keeps leading me to a link like this: https://mysite. com/?ct_property_type=0&ct_city=la-gineta&ct_state=a-31&ct_beds=0&ct_baths=0&ct_ct_status=0&ct_community=0&ct_price_from=&ct_price_to=&ct_sqft_from=&ct_sqft_to=&ct_lotsize_from=&ct_lotsize_to=&ct _mls=&search-listings=trueIs it possible to assign a custom search results page?
I work with elementor pro, I created a template for search results but I don’t know how to apply it to my site.
Hi, assuming you purchased under another account as we don’t see your verification badges for that and support.
The search is query based and controlled with custom functions if you’d like to make changes it requires getting into PHP, JS, CSS via your child theme.
Unfortunately, in-depth modifications like this are outside the scope of support. Hope you understand, we offer customization services if needed use the live chat on our website for a quote.
https://contempothemes.com/real-estate-7-pricing/real-estate-website-setup-and-customizations/Hello! thanks for your reply.
I mean, your support can’t help me by simply assigning me a different search results page, but they could, if I pay for an additional service?
The options included can be selected in Real Estate 7 Options > Listings > Listings Search
Bonjour,
Quand je souhaite installer l’extension ct-real-estate-core, on me dit que “l’en tête n’est pas valide”.
Comment faire pour régler cela ?
En vous remerciant,
Pierre
Hi, make sure you’re running PHP 8.0 on your server (not 8.1, 8.2, etc…) have a look at https://contempothemes.com/docs/installation-setup-wizard/#theme-requirements then activate Contempo Real Estate Core.
If you’re still having trouble open a live chat on our site and we’ll have a look.
Hi, I have built a real estate web with your Elementor 7 Pro and I have a serious issue: The advanced listing search bar does not work. When I select the crieteria such as price or location and hit the “SELECT” button it just redirects me to home page with this in URL: ?ct_beds_plus=0&ct_city=orihuela-costa&ct_mls&ct_price_to&ct_ct_status&search-listings=true&lat&lng
Please can you help me fixing this? It is very rgent. Thank you.
Best regards
Jiri Svancara
Hi, please see https://contempothemes.com/docs/im-being-redirected-back-home-when-trying-to-search-listings/
Always suggest using the search in the docs and knowledge base covers 99.999% of everything and is accessible 24/7.
No. Not this one. Could you please address my issue? Thank you.
Maybe this is a translation problem, but…
That is the exact issue you described, the article outlines how to resolve it.
https://contempothemes.com/docs/im-being-redirected-back-home-when-trying-to-search-listings/
The problem you’re having is due to your homepage being set up incorrectly, please reference the steps in the linked article.
Hi again. I am a bit frustrated already. I can send you print screens from my Home page setting and my home page is set exactly as described in the link you sent me
https://contempothemes.com/docs/im-being-redirected-back-home-when-trying-to-search-listings/There must be another issue. I have already consulted it with my webmaster and he is also convinced there must be something wrong with the theme template. There is an error URL. Please see:
https://ibero-casa.com/?ct_beds_plus=0&ct_city=benitachell&ct_mls&ct_price_to&search-listings=true&lat&lngI need your help! Thank you
Jiri Svancara (www.ibero-casa.com).
Can assure you it’s not a theme bug, you can check our demos https://contempothemes.com/#designs
If you’re being redirected back to the homepage when doing a search it’s due to the homepage not being setup per the instructions which is done for you correctly during the setup wizard on initial install.
OK, let´s assume the home page was not set correctly (I am still convinced it was, but…). How can I replace the current home page with a new one without destroying the whole web with all the links, settings and so on?
1. Rename your current page to “Home – Content”
2. Create a new page call it “Home” apply the “Home” page template
3. Set “Home” as the front page in Settings > Reading
4. Set “Home – Content” in Real Estate 7 Options > Homepage
https://contempothemes.com/docs/homepage-setup/Hi again. Sorry, I have followed your instructions step by step and no way… I have also involved my webmaster and the issue continues… It continues redirecting me to the newly created home page. I am affraid I need your personalized assistance. Please, propose how to meet and proceed. Thank you.
Please open a live chat with your sites URL and admin user and password and we’ll resolve the problem for you.
https://contempothemes.com/docs/
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