1950 comments found.
Hello, before I buy this theme, I would like to know if the quick preview feature can be turned off after clicking on the product, I would like to go directly to the product description page after clicking on the product
Hello,
Yes, you can turn off the product quick view. This theme also provide more options to customize it if you would like to use it as a button.
Hello, One more question.On the product page, in addition to Add to cart, can i add buy now button by myself?
Hello,
In this theme, the Buy Now feature isn’t included by default. However, you can still add a Buy Now button to your product page by installing an additional plugin that offers this functionality. There are various plugins available for WordPress that can help you add the Buy Now button to your product pages.
You can search for these plugins in the WordPress Plugin Repository or on third-party plugin marketplaces. Once you find a suitable plugin, you can install and configure it to add the desired Buy Now functionality to your product pages.
Hello, is this theme compatible with the Big Commerce plugin? Thanks
Hello,
Thanks for your question. Unfortunately, this theme is designed specifically for WooCommerce, which is a different platform from BigCommerce.
If you’re using WooCommerce, this theme should work well, but if you’re using BigCommerce, you might need to explore themes that are compatible with that platform.
Hi, since the last update, the transparent header is not working, it is now white. Has something changed?
Hello,
The recent updates of the theme didn’t touch into the header. Perhaps you set the background of the page to white in the Display Settings box. Could you please share your website address? So we can help you check it.
Thank you
Hi, thanks for the answer. I havent really changed much in a long time. The URL is https://lacostera.co/ I appreciate the help!
I checked the display settings on the front page, you are right. The Background was set to default, although i chose Transparent under Customize. I had no seen these settings before 
Thank you very much
Thank you for your feedback. It’s great to know you solve the problem. If you need further assistance, please feel free to open a ticket on the support site. Our supporters are always ready to help.
Hi, can we create a multilingual site with this theme?
Hello,
Yes, you can use this theme with the WPML plugin to create a multilingual site.
You may want to take a look at this document for further information.
https://docs.uix.store/sober/#/translate/multilingualThank you
Hello,
I can’t seem to edit posts when the Sober addons plugin is activated.
I have deactivated all of the plugins and once reactivated the Sober addons.
What do you think would be the issue ?
Thank you,
Cheers
Whitney
Hello,
Thank you for your feedback. Please open a ticket on the support site and share the admin login credentials. Our team will help you test and fix this issue.
https://uix.ticksy.com/Does it have bottom content section on product category pages? I need to insert content at the bottom section of the product categories
Hello,
Unfortunately, it is not supported at this moment. However, it will be implemented soon, in the coming update.
the area on the right where the other demos are shown..is this part of the theme?
Hello,
It is not a part of the theme. It is used on the demo site to preview other demos only.
Hi uixthemes,
Latest Version 3.4.11 is not appearing on my dashboard and can’t update it from 3.4.10 (neither in the Appearance=>Themes menu nor in the Envato Market Plugin, which also updated to its latest version, 2.0.9 yesterday and 2.0.10 today). I haven’t had that problem until this version.
Thanks!
Hello,
Thank you for your feedback! It appears that the Envato Market plugin frequently experiences delays in receiving updates, which is a common issue. You can try to check it later to get new updates.
Hello,
The problem still persists to this day, the update to version 3.4.11 has not yet appeared. Is there a way to force the checkup or update it without relying on the Envato Market plugin?.
Thanks.
Firstly, from the admin dashboard you can go to Updates page to force the plugin check for new updates.
If it doesn’t work, you can try to create a new token for Envato Market. Please go to the this page:
https://build.envato.com/my-apps/At the bottom, click ‘Create a new token’. Then copy the code and paste it in the setting page of Envato Market plugin.
Thank you
Hello,
No luck. On Updates page all is updated and I’ve create a new token on Envato but nothing new, Envato Market plugin shows “Sober Version 3.4.10” and only the button to customize, it’s continues not showing the update link as always.
I don’t know what to do. If I upload manually the file downloaded from Themeforest, could I break all?.
Thanks.
Hello,
I just saw in the style.css file of the latest zip available on Themeforest that it says “Version: 3.4.10”, could this have something to do with it?
Thanks.
Thank you very much for your feedback. Perhaps the theme file on Themeforest is not updated somehow. We’ve just re-uploaded the theme file. You can try to check/download it again.
Now yes!
Thank you!
Your theme requires a security update with WP Bakery Builder. Can you please update the theme asap?! It’s been a while. Thank you.
Hello,
Thanks for reaching out to us. Looks like you are using an old version of the Sober theme. The WPBakery Page Builder was updated in recent updates of the theme. You can delete this plugin then go to Appearance > Install Plugins to get the latest version.
Hi! Can you tell me why all social media links work, putting them in the footer widgets, except the instagram link? The link is correct, but when they click on the button, “page not found on instagram” appears, but the @ is correct. Any idea?
Hello,
Thanks for your feedback. Perhaps your Instagram is currently in private mode. Please open a ticket on the support site and share your website address, our supporters will help you check the issue.
https://uix.ticksy.com/Hello, I have 2 questions about your theme.
1. The theme needs plugin – Sober Addons. Where can I get it? 2. Rating stars are missing in comment form on product pages and in product cards. When I use Elementor with other theme – it’s visible everywhere. How to make rating visible in places I mentioned?
Hello,
Regarding your questions:
1. You can follow this document to install plugins:
https://docs.uix.store/sober/#/installation/install-plugins2. You can enable product reviews in WooCommerce > Settings > Products. Please check this document for more information:
https://woocommerce.com/document/product-reviews/You can enable the rating stars in product cards with the option in Appearance > Customize > Shop > Catalog. It is the option “Hide star ratings”. You just need to turn off this option.
If you need further assistance, please feel free to open tickets on our support site. Our supporters are always ready to help.
https://uix.ticksy.com/Thank you
Hello, thanks for answer. Rating stars have appeared in product cards, but they are still missing in comment form on product pages. How to make them visiable? When I switch to other theme – they appear. Thank you in advance.
And how to turn off pop-up that always shows after main page is loaded?
Hello,
Regarding the question about rating stars, perhaps it is only allows for verified owners who bought the product. It will be better if you can open a ticket on the support site and share your website address with the admin login credentials. We will be able to check the settings and help you.
You can turn off the popup in Appearance > Customize > General > Popup. Please check this document for more information.
https://docs.uix.store/konte/#/misc/popupThank you
Hi, do you have plan to make this theme support Dark theme?
I would be very cool features to display the site according to device theme or let customer choose it.
Please consider and let me know thank you
Hello,
Thank you for your suggestions. Unfortunately, we have no plan to support Dark Theme for this theme at this time.
Hi team! I bought your theme some years ago and the client want to change the domain for a new one. How can I do it?
Hello,
You can install the theme on the new domain as normal. Currently, the theme does not require a license key for activation.
Hello,
Since we have tested the theme with this plugin, we cannot guarantee its compatibility.
Sorry, I don’t understand.. Have you tested the plugin and don’t guarantee compatibility?!
We’re sorry for miss-spelling. We meant we haven’t tested the theme with this plugin, therefore we cannot ensure about the compatibility.
Hi, there is a white header overlap after I update your theme to the latest version.
Please check and fix this bug
Screenshot: https://monosnap.com/file/160NGN6jetkZhZcOCSKl4x35PRURq6Sorry It’s solved. it was my CSS
Hello,
We’re glad to hear that you were able to solve the issue. CSS can sometimes be tricky, but it’s great that you figured it out. If you have any more questions or need further assistance, feel free to ask.
Hello,
Every product link jumps to #tab-description after loading. What causes this behavior?
I have Sober v3.2.2.
Hello,
Thank you for your feedback. Looks like a plugin modified the product links. Or if you are using a child theme, you can also check your custom code.
Please open a ticket on the support site and share your website address with the admin login credentials. Our supporters will help you check the problems.
https://uix.ticksy.com/Thank you VERY much. Your answer taught me where to look and I fixed the issue myself.
You’re very welcome! I’m delighted to hear that my answer was helpful and guided you in the right direction. It’s fantastic that you were able to fix the issue on your own.
If you have any more questions or need assistance in the future, don’t hesitate to reach out.
Hi guys! I want to buy this template but I’m not sure if WPbakery Page Builder is Included. Could you please solve my doubt? Thank you!!
Hello,
Thank you for reaching out. Yes, the plugin WPBakery Page Builder is included in this theme. This theme supports both WPBakery Page Builder and Elementor. You can pick one of them to build your website.
Thank you! I’m going to purchase it.
Hello everyone, good afternoon.
We noticed that after the last update, the transparent header is no longer working.
Could you help us?
Hello,
Thanks for you feedback. Could you please share your website address? So we can help you check it.
Hello. Sure
Here:https://www.inforlab.com.br/
Looks like the header background was changed for the home page. This theme has an option to change the header background for every single page. The option in Customizer is the default only. You can edit the homepage and find this option in the Display Settings box.
Please check this document for more details:
https://docs.uix.store/sober/#/page/display-settingsThank you
Hello friend. Thanks for the feedback.
I managed to fix it by forcing the transparent color inside the Home.
Without forcing leaving the pattern was in error.
Thank you very much
Hi, I’ve updated the theme to the latest version, but I can’t find the customize section anymore.
Hello,
Perhaps you forget to install the Kirki Toolkit plugin. From the admin dashboard, you can navigate to Appearance > Install Plugins and ensure all required plugins are activated.
To read more about required plugins of this theme, you can visit this documentation:
https://docs.uix.store/sober/#/installation/install-pluginsIf you need further assistance, please open a ticket on the support site. Our supporters are always ready to help.
https://uix.ticksy.com/Thank you
Hello guys, I too notice some slowdowns of the template after updating to the latest versions of wordpress
Thank you
Hello,
Thanks for your feedback. Perhaps you caching plugin is auto-cleared after you update the theme. In the recent update, we just fix some CSS issues. It can’t cause any issue with the performance of your site. If you can share your website, we will help you check it.
Hi, thanks for your feedback. actually the problems started with the latest woocommerce updates, sober theme version is always the latest (Version 3.4.8 )
Thanks for your sharing. You can try to follow this document to improve the performance.
https://docs.uix.store/sober/#/misc/site-speed
