Hello,

Our company will be closed from Friday, September 1st to Tuesday, September 5th for our country holidays. This means that there may be a delay in responding to your queries..

However, we will still be monitoring our email: drfurion@gmail.com and support tickets system: https://drfuri.ticksy.com/. If you have an urgent matter, please create a new ticket in our support tickets system and we will get back to you as soon as possible.

We apologize for any inconvenience this may cause and we appreciate your understanding.

Thanks!

How should I link to the image of the campaign bar?

​Hello I am changing the website I used this theme for, how can use the same license? The previous website I installed the theme on isnt functional. I deleted the site

I am stuck with Elementor and I am not sure where to seek help. Is the Elementor folder from Razzi considered and “import kit”? It’s not letting me upload it and the Elementor tutorials are not helpful. Thanks to anyone who can assist me here!

Hello, is this theme compatible with the Big Commerce plugin? Thanks

What is the best way to make the newsletter popup again via link/button?

The footer section of the marketplace layout is not coming same as in your marketplace demo. How can we get the same layout? Is there anything further that i need to import?

Is there a way to show tax percentage in the cart and checkout?

Hello, Razzi is having an issue with the Elementor editor. When you change the product’s description, it won’t update. When you disable Elementor, the description works fine. Can you fix this in the next update?

​Hi, I’m having an issue with my theme, after switching between all the header options, I settled on version 9, however I now have a lot of whitespace to the right of my website on both the mobile and the desktop versions of my website. I have hidden this with a css code in customize but I would like to eliminate the actual cause how do I do this? Link is https://velvetsparkles.com

Hi, can we create a multilingual site with this theme?

We are tryiing to buy this theme but after third attempt. They are not accepting our payment.

Please fix the documentation… There is a lot of dead links !

Suggestion: Kindly add instagram as social media for product sharing on single product page in your next update.

Is it possible to change the products recommended for “you may also like ” ie the products that are suggested when a user adds a product to cart. I’ve checked the documentation, I can’t see anything on that? Is that possible with this theme?

Also for the Instagram setting in Appearance, what “token” does the theme expect,

hi sorry for this basic question but i read all documentation i coulndt find the way. I need to change the add to cart colors buttons and also the background color of all pages, how i can do it ?

​I tried to import several times and the same problem happens, only with this theme.

There is a white screen loop after the footer.

All of your customers are likely to have the same problem.​

Could you check your import server?​

Theme link: https://razziwp.com/baby/

Would it be necessary to renew support? I don’t think so. Thank you for your attention.

Uncropped thumbnails breaking the product detail page bug still persists in version 2.0. When will this be fixed??

How to prevent razzi slides to not cut image height on higher resoultions?

Hello, how can I add the “Size Chart” modal functionality found here https://razziwp.com/fashion/product/wide-cotton-tunic/ to my product